Overview of key topics - combination of lecture, discussion and practice. (Impact of diversity underlies entire discussion)

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1 Tpic Cntent Prcess Prpsed Develpment Level I A Suggested fr all newly prmted managers. (Als encuraged fr ptential supervisrs with their managers apprval) Getting Started as a New Making the transitin t Manager the Essential management Skills f Management Managing perfrmance: Caching Managing expectatins Delegatin Giving feedback Building teams Mtivating thers Overview f key tpics - cmbinatin f lecture, discussin and practice. (Impact f diversity underlies entire discussin) 3 t 4 mdules n different days culd be cmbined int a 1 ½ t 2 day sessin n cnsecutive days. Purchased mdules and/r cnsultant develped. Pilt in spring. Level I B Required f all AU managers. Managing at AU Redesigned HRAP, including essential elements f emplyment plicies, benefits and payrll inin Essential inin fr managers regarding such things as : Prcurement Budgeting Managing the PMP Prcess IT Redesigned PMP fr Managers curse with reintrductin f activities/exercises and emphasis n skill develpment cmmunicatin, practical caching, etc. culd be in lecture, with hands-n cmputer applicatin; nline training; r wrkbk/ manual; r sme cmbinatin. Lecture, discussin and practice. Three mdules Planning, Managing, and Appraisal. In huse WLD crdinating with ther HR units, IT, Prcurement, Budgeting, etc. 3 t 4 hurs each. In huse WLD. Pilt in. Preview fr feedback fall Begin ffering Planning in late fall, Managing in winter, and Appraisal in late spring. 1

2 Tpic Cntent Prcess Prpsed Harassment Preventin What managers need t knw On-line training mst regarding harassment prgram/ likely 1 ½ preventin managers versin. hurs. Managing a Diverse Wrkfrce Creating an inclusive envirnment and reaping the benefits f diversity. Level IC Prvided t executive level emplyees. Executive Orientatin Overview f required/ useful inin fr newly hired executives. prbably wrkshp. One-n-ne caching, as well as n-line and/r hard cpy materials. - prbably 2 t 3 hurs. Develpment Purchased ER and WLD wrking with vendr t custmize. Purchased ER and WLD wrking with vendr t custmize. In huse develped by HR management team, with input and supprt frm ther university areas. February Late Spring Level II A Cmpetency based elective prgrams; pssible apprach - all managers required t take 1 prgram frm each f X grups. Curses pen t all staff as apprpriate. Ultimately we shuld ffer prgrams that supprt all f the PMP cmpetencies, bth general and leadership. will vary by tpic. will vary accrding t prgram needs. Plan t explre availability f n campus resurces fr develpment and delivery. /2009 develp plan and timetable fr implementing all curses. 2

3 Tpic Cntent Prcess Prpsed Develpment Attentin t Detail Cllabratin Turning Cnflict int Cllabratin Cmmunicatins Infrm, Inspire, Influence: Cnveying Yur Ideas Effectively 4 hurs Currently 3 hurs Currently Custmer Fcus (required fr all managers in Finance Divisin) Service Plus II Creating a Service Culture Drive fr Results Flexibility Understanding Yur Wrk Style Using the Insight Inventry Intrductin t the Myers-Briggs Type Indicatr Initiative Imprving Perfrmance Thrugh Empwerment Being an Empwering Manager Jb-Fcused Learning Organizatinal Understanding Planning and Organizing Time Management Principles Prblem Slving/Analytical Thinking s s 3 hurs Currently 3 hurs 4 hurs Currently 3.5 hurs Currently 3 hurs Currently 3

4 Tpic Cntent Prcess Prpsed Develpment Technical Expertise Change Leadership Caching Cllabrative Leadership Delegatin Imprving Perfrmance thrugh Empwerment: Being an Empwering Manager Glbal Sensitivity (Diversity) Explring Intercultural Cmmunicatin Generatins in the Wrkplace Navigating Religius Differences in the Wrkplace Safe Space Sticker Prgram Innvatin Risk Taking Level II B Additinal elective prgrams/ t all managers. Pssible tpics listed belw. s 3.5 hurs Currently 4 hurs 2 hurs 3 hurs 3 hurs Cmbinatin f in-huse develped using AU resurces and purchased prgrams, as apprpriate Currently 4

5 Tpic Cntent Prcess Prpsed Develpment Budgeting Prject Management Resurce Management Level III A - Optinal prgram fr experienced mid-level managers.. Mid-level Manager s Frum On ging series f seminars/discussin grups. Attendance by invitatin. Suggested tpics: linking t university gals, giving difficult feedback, empwerment, career develpment, etc. Level III B Optinal prgrams fr senir leadership. Cntemprary Tpics On ging series f in Leadership Series seminars/discussin grups. Generatins in the Wrkplace Cllabrative Management Pssible tpics listed belw. Identifying the varius generatins, their wrk patterns and perceptins f the wrkplace. Perspectives n members f ther generatins. Keys t breaking dwn barriers and wrking effectively with all generatins. Strategic partnerships Fcused n ne tpic per sessin, with time fr grup interactin, prblem slving ideas, etc. Fcused n ne tpic per sessin, with time fr grup interactin, prblem slving ideas, etc. 2 t 3 hurs, mid-day with lunch included. based n tpic - apprximately 2 hurs. In huse WLD with input/supprt frm n campus resurces. Begin ffering in 5

6 Tpic Cntent Prcess Prpsed Innvatin, Risk Taking Creative prblem slving and Change appraches Challenging the status qu Management Cmmunicating a visin Team/Department/ Divisin Effectiveness Leading and Develping a Diverse Wrkfrce Leading Knwledge Wrkers Leveraging Talent and Career Management Leading high perfrmance teams Factrs that impact effectiveness Leading change t enhance perfrmance and learning Emplyee retentin issues Criticality f intellectual capital Challenge f leading knwledge wrkers Planning fr the future Develping yur emplyees Creating a culture f empwerment Develping first-level leaders Develpment Business Ethics Level IV Successin Planning fr senir level managers. 6

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