Hewlett Packard Enterprise

Transcription

1 Hewlett Packard Enterprise

2 HP Enterprise Services Hybrid Innovations in Mobile Channels Internet of things (IoT) in the banking and insurance market CIAB FEBRABAN 2015 TRANSAMERICA EXPO CENTER, SÃO PAULO Hewlett-Packard Advisory Consulting June th, 2015

3 Hybrid Innovations in Mobile Channels Internet of things (IoT) in the banking and insurance market A thing LOVE My SAAB (not a thing at all) EMOTION A thing A thing GREYA (not a thing at all) RESOURCES TOMASZ (not a thing at all) 3

4 Hybrid Innovations in Mobile Channels The Digital Disruption in Banking 1 Customer s needs discovery 2 Customer s needs fulfillment 3 Product preparation and delivery? Active requirements discovery by financial institution as an intermediary in needs exchange circle 4 Product use and perception 5 Social deprivation due to unsufficient product features 4

5 Hybrid Innovations in Mobile Channels The Digital Disruption in Banking achieve potential esteem social, belonging safety physiology missing pleasurable usable reliable functional Maslow's hierarchy of needs Financial services hierarchy of needs 5

6 HP Hybrid Innovation in delivery channels Internet of things (IoT) in the banking and insurance market Needs exchange circle + IoT ID ED SD acquire 6 correlate build context ID internal data ED external data SD social data

7 Hybrid Innovations in Mobile Channels Interconnectivity of wearable devices right information, to the right device, at the right time Digital Context Aware Platform Modular platform of context aware service packages and event triggers driven by situational awareness and context changes 300+ Use cases identified $1.2 Trillion estimated market size by 2020 Service packages Facial recognition Visual remote guidance Video streaming Schedule Checklist Navigation Location Biometrics Service packages Event triggers Tablet Smart phone Interconnectivity of devices Wearables and the Internet of Things Smart glass Wifi hotspot Body camera Smart watch 7

8 Big Data Cloud Mobility Security Mobility is driving one the biggest shifts since the dawn of the internet A mobility strategy will empower your operations and financial performance, providing more agility to meet customers needs. More applications, more connected devices More business opportunities 1 Trillion applications 8 73% $707bn 3 of global CIOs believe Mobility will impact their business more than the Internet of mobile retail purchases by 2018

9 Hybrid Innovations in Mobile Channels Large Bank Customer Experience Improving interaction with high worth clients as they enter the bank DCA Solution Facial Recognition Notification to Bank Managers Wealth Profile Upsell Bank Products and Services Personalize proposal at any channel based on geolocation Proximity payments Up-sell/Cross-sell 9

10 Wireless payment 10

11 P2P over Bluetooth LE 11

12 Hybrid Innovations in Mobile Channels Insurance Companies Insurance Agents Improving claims responsiveness after a major disaster DCA Solution Force Multiplier Remote Viewing on Smart Glass Checklist on Smart Glass Video Archiving Fraud Reduction Claims automation 12

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