Rethinking the RegisteR. BIG IDEAS FOR SmAll BuSInESS:
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- Phebe Osborne
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1 BIG IDEAS FOR SmAll BuSInESS: Rethinking the RegisteR Improve the customer's experience with technology that provides you with more payment options for less.
2 02 to get the Most out of your Mobile Pos investment, ConsideR: Having a great product and best-in-class service drives demand. But if you're struggling to process payment, your small business is going to suffer. FunCtions Components benefits taking the point of sale to the Customer. For years, point-of-sale (POS) technologies were limited to either individual cash registers with limited capabilities or complete POS systems with more functionality. Both options, however, were stationary. But technology has changed how consumers shop and pay. To meet the demands of today's consumer, you need a highly functional, secure and mobile POS solution. security
3 04 four key CoMPonents to a Mobile Pos solution 1 Mobile devices Smartphones and tablets are the backbone of your Mobile POS solution. But be sure that your devices are compatible with your payment processing, accounting and customer relationship management (CrM) systems. Components. 2 CaRd ReadeRs Putting the pieces together. Having all the elements of your solution in place keeps things running smoothly. It can improve consumer perceptions about your business demonstrating your tech savvy. As well as improve the speed with which you receive payment helping your bottom line and saving the consumer time. These revolutionary devices plug directly into the headphone jack of your mobile device. Many devices are free and offer multiple pricing options for payment processing. 3 software robust, mobile POS software now offers the ability to create custom reports, plus integrate with accounting and CrM software. explore applications that offer the specific functionality you need. 4 ReCeiPt PRinteRs tech tip Mobile POS solutions depend on reliable Wi-Fi service. A powerful wireless access point like the Aruba Instant IAP-105 can provide you with the WLAN you need. Fast, mobile printers allow you to offer receipts with every purchase. This improves the customer experience and further polishes your business's image.
4 06 RetaileRs 71% of retailers say their top reason for adopting mobile POS was to improve customer service. 1 FunCtions. Mobile Pos Can help RetaileRs: Special order or custom order out-of-stock products from the sales floor Bust lines to imp rove the customer experience and bring the point of sale to the consumer Increase inventory visibility by showing consumers what's available Increase loyalty program participation by providing a low-pressure environment field service Getting the most from your POS. Mobile POS provides a host of benefits that can help out nearly every type of small business. You can improve your customer experience, leading to positive word-of-mouth and potential upsells. Plus, it helps your workforce stay close to consumers, helping you accurately predict the driving factors behind purchase behavior. #1 reason cited by field service teams for adopting mobile POS was to facilitate upsell capabilities. 1 Mobile Pos Can help field service: Increase upsells and field sales by providing an instant payment method Automate work orders for consumers, ensuring service is not interrupted Schedule deliveries on location Manage your customer relationship by providing value-added services hospitality #1 reason cited by hospitality businesses for adopting mobile POS was to improve customer service. 1 tech tip Powerful financial tools, like Intuit QuickBooks Pro 2013, can help you keep track of your finances even when your POS is on the move. Mobile Pos Can help hospitality PRovideRs: Increase table turns and customers served Bust lines to improve the customer experience Improve customer service with table-side paying reduce front-of-house labor demands 1 Motorola Study: Motorola Solutions: Mobile POS Study, Motorola.com, 2012
5 08 The Many Ways MobIle Pos can help your small business. benefits. moving your business forward. A Mobile POS solution can provide your small business with more than just mobile payment options. There are many nonpayment-related benefits that can improve not only your bottom line, but your business's image and workflow. experience POS systems provide increased transaction speed and security, which make doing business with you convenient and worry-free. Plus, you'll have even more flexibility in responding to the customer, creating opportunities for upselling and add-on services. Mobility Your workforce doesn t have to be tied down to your place of business. With a mobile POS, you can serve your customers wherever they are, so you never miss out on a sale. image Scanning your customer's credit card in the aisle, allowing them to skip the line, impresses them. Being able to scan their card, let them pay with their phone, order something out-of-stock or scan inventory from anywhere, wows them. streamline Integrating your POS into accounting, CrM and other processes improves data accuracy, automates reporting and provides critical data, faster, to key decision-makers. standardize A mobile POS system lets you streamline your organizational processes across locations to get the most out of your applications and improve overall organization. speed In addition to speeding up transactions for your customers, it also improves the speed with which your company gets paid for field work and can improve how quickly your credit card payments are processed.
6 BIg IDeAS FOr SMALL BuSINeSS: mobile payment solutions 10 HP ElitePad 900 elegant design and touch experience put productivity Our small business account are dedicated to at yourmanagers fingertips CDW providing you solutions that help your business succeed and fit your budget. hp smart buy Intel Atom Z2760 processor (1.50gHz) Memory 2gB/32gB SSD a/b/g/n with Bluetooth 4.0 HS 10.1" WXgA Corning gorilla glass 2 display Windows 8 Pro security. Samsung Galaxy Note 10.1 Wi-Fi As easy to use as pen and paper, the new tablet gives you the freedom to express your creativity, naturally CDW Cortex-A9 Quad-Core processor (1.40gHz) WLAN: a/b/g/n with Bluetooth gB flash memory Front and rear cameras 10.1 TFT display Android 4.0 (Ice Cream Sandwich) Built-in front dual speakers Keeping everything safe and secure. Because your mobile POS stores customer information and cardholder data, it is a rich target for hackers. The Payment Card Industry (PCI) has created strict standards to defend your customers' data. Adherence to the PCI standards protects your business's reputation, as well as helps standardize your organizational procedures. Intuit QuickBooks Pro 2013 Organize your business finances all in one place CDW learn MoRe about it: POS Security and PCI Compliance 3-user CDW Learn what we can do to help you keep your mobile POS safe and compliant. get the whole story at Cdw.com/PosPredators.99 tech tip 481 Payment card data is one of the most targeted business assets. Protect your data with security designed for mobile POS solutions, like Fortinet Fortigate, to prevent costly breaches. To learn more about the products and services we offer to make mobile POS easier, call Online and mobile access helps you stay connected to your business anytime, anywhere Simplified and improved navigation helps you get to the information you need faster and easier Track how your business is doing with one-click financial, tax and sales reports updated centers allow for more customization 2 HP Smart Buy savings reflected in advertised price; HP Smart Buy savings is based on a comparison of the HP Smart Buy price versus the standard list price of an identical product; savings may vary based on channel and/or direct standard pricing
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