Mojebanka. First steps with Mojebanka service

Transcription

1 Mojebanka First steps with Mojebanka service

2 CONTENTS: What Mojebanka offers to you 3 Login 4 How to display transaction history 5 Sending a payment 5 Multiple authorizations of payment orders 7 How to create a new order template 8 Setting SMS, or fax notifications of events on account 8 Investing in investment funds 10 Downloading and printing out statements 11 Account aliases and sorting 12 Cooperation with your accounting system 13 How to find other important information 14 Logout 15 2

3 Dear client, welcome to the Mojebanka application users "club". Mojebanka is a modern direct banking system from Komerční banka, providing you with access to your accounts at any time and place via a computer and internet connection. WHAT MOJEBANKA OFFERS TO YOU On line input of new payment orders in CZK and foreign currency, overview, modification or cancellation of unsent payment orders displaying available balance and transaction history displaying available credit limits for receiving a credit product without proof of income and without securing entering, changing and canceling standing orders entering, changing and canceling collection agreement / SIPO / collection agreement for Telefónica O2 prepaid mobile phone cards top-up easy entering of international payments using the wizard sending notifications of various events in your accounts using SMS, or fax messages download of electronic statements to accounts and payment cards in PDF format possibility to ask for archive statements back to year 2003 creating templates for entering repeated payment orders immediate displaying transactions by payment card and today s activities cash and non cash operations on account investing in IKS investment funds (contract conclusion, buying and redemption of units, transfer between funds) multiple authorization of payments (accountants create payments, managers sign them) importing and exporting files from and to the accounting software of the client aliases and sorting of accounts for easier overview online user administration option Refer to the User Guide for mojebanka and Help a for detailed description of the services and procedures (download available at We also provide telephone user support of the Mojebanka service via Direct Banking Customer Service at

4 FIRST STEPS LOGIN Every Mojebanka user must have a personal certificate in file or on smart card and a PC with internet access. In case of using personal certificate in file, it is necessary to register a mobile phone number (of a Czech mobile operator) for receiving authorization SMS codes for active operations confirmation. The internet browser Internet Explorer needs to be properly configured (see the instructions for set-up on section First login). Step 1: Enter into your web browser. Step 2: Click the image on the displayed site the Mojebanka on-line link. Step 3: According to the type of security, select Certificate in file or Certificate on smart card. Step 4: Enter the path to your certificate or insert the smart card into the reader. Step 5: Enter your password for the certificate stored in the file or PIN for the certificate stored on the smart card. Then click Log in. 4

5 FIRST STEPS HOW TO DISPLAY TRANSACTION HISTORY Step 1: Click Transaction history for a selected account on the initial screen. Step 2: Press Detailed / Brief list button to toggle between Brief and Detailed list. Step 3: It is possible to enter parameters for particular fields for filtering according to which you can search for specific transactions. Step 4: After you have entered all the criteria, press Display. You can print all the information displayed in the window by simply pressing the Print as TXT button. FIRST STEPS SENDING A PAYMENT Step 1: Select the subject and current account from which you want to make a payment in the upper frame. Step 2: Select Payment orders / Payment order in CZK in the left frame menu. Step 3: Fill in all necessary data of the payment (credit account number, bank code, amount, due date). Step 4: You can choose a ready-made template from the Select template drop-down list to enter data mentioned in step 3. Step 5: If you wish to inform your business partners or other persons of entering specific payments by sending SMS, or fax messages, click Payment notification. Enter the required data in the newly open window. 5

6 Step 6: Press Sign and send. The Payment order in CZK authorization window will appear. Step 7: In case you use personal certificate in file, a prompt of sending authorization SMS code will display. Confirm the prompt by pressing OK. Step 8: Check all data. In case you use personal certificate in file, enter the authorization SMS code you received on your mobile into the Authorization SMS code field. If you use personal certificate on smart card, the Authorization SMS code field will not appear. 6 Step 9: Enter the password in the Password field (if you use the smart card, enter your PIN) and press Sign and send for processing.

7 Orders are entered in the same way in Payment order in foreign currency, Standing order and Collection order in CZK windows. If you wish to send more orders at the same time, it is possible to save the orders in sequence by pressing the Save for authorization button and then you can send them all from the menu Orders for authorization. FIRST STEPS MULTIPLE AUTHORIZATIONS OF PAYMENT ORDERS The Mojebanka service enables setting up of rules for multiple authorization of payment orders. Step 1: One of the users prepares the payment order according to the standard method described above. Step 2: Choose the subject and current account which you want to work with in the upper frame. Step 3: If you wish to add your signature to a payment order, skip to the Payment orders / Orders for authorization menu item. Step 4: Mark all items (up to 20) you want to sign and send at once. Step 5: Press Authorize selected. The Order authorization window will appear, allowing you to check the data entered into the orders before sending them for processing. The payment order waits for the signatures of all required persons and is not executed until all necessary signatures are provided. 7

8 FIRST STEPS HOW TO CREATE A NEW ORDER TEMPLATE Payment orders templates will make it easy for you to enter frequently repeated orders. You enter the data only once. Henceforward, you only choose the requested template from the combo box within payment order form. Step 1: Select Payment orders / Order templates in the left frame menu. Press Add new template. Step 2: Enter the contra-account number, bank code, amount, symbols and other information. Step 3: Click Save. FIRST STEPS SETTING SMS, OR FAX NOTIFICATIONS ABOUT EVENTS ON ACCOUNT Use this service to set sending SMS, or fax messages related to various events in your accounts, transactions by payment card and other services. Address book of notification addressees Use the Address book of notification addressees to enter and maintain contacts for sending messages. 8

9 Step 1: Select Setting notifications / Address book of notification addressees / Adding new address in the menu. The window for entering data of a new addressee will appear. Step 2: Enter the addressee s name and communication language (Czech or English). Then enter the phone number for sending SMS messages, address and fax number (it is not necessary to enter all of these data). Step 3: Press Save. Notification of balance in current account Step 1: Select Setting notifications / Notification of balance / Current account. The window for entering data needed for sending messages will appear. Step 2: In the open window, select the number of the account about whose balance you want to be informed. Step 3: Select the condition for sending the message - either every day or only upon change of the balance by a defined amount. In the list of addressees, select persons you want to inform and the communication channels (SMS, , fax). Step 4: Press Sign and save to save the notification. Step 5: Check whether the notification has been set correctly in the Notifications - authorization window. Enter the authorization SMS code and password (or PIN) for your personal certificate and press the Sign and send for processing button. 9

10 Using a similar procedure, you can set other types of notifications (e.g. notifications of payments by credit or debit card, of regular payments, of batches etc.) FIRST STEPS INVESTING IN INVESTMENT FUNDS Within Mojebanka service you can buy and redeem units of IKS KB investment funds and SGAM units. You will also have continual control over the state of your investments. The first necessary step is to conclude a contract with an easy on-line form which can be found in the Investing / Contract conclusion menu item. Buy units Step 1: Choose the Investing / Buy units menu item. Step 2: Choose the type of contract and type of fund and amount you want to invest. You can receive detailed information on the fund, its revenues and investment strategy chosen by clicking on Details of selected fund link. Step 3: After entering all necessary information, press Sign and send button. Step 4: Check the information entered in the résumé window. Enter the authorization SMS code and password (or PIN) for your personal certificate and press the Sign and send for processing button. 10

11 FIRST STEPS DOWNLOADING AND PRINTING OUT PAPER BANK STATEMENT If you have set sending statements in the electronic form to your account, you have a possibility to download these statements in PDF format via the Mojebanka service. You can open the electronic statement in the Acrobat Reader program, which is available for download on Step 1: Choose the subject and account for the statement you want to download or print in the upper frame Step 2: In the menu, choose the item Statements / Available statements. Step 3: From the list of available statement, choose the required statement and press the Download button. You can either display the statement in the Acrobat Reader program and print it, or save on the PC disk and print later. 11

12 FIRST STEPS ACCOUNT ALIASES AND SORTING Step 1: Select Administration / Users - administration / Own accounts aliases option. Step 2: If you control accounts for several subjects within your Mojebanka service, it is possible to mark the subject to be offered at the first place in the combo box placed in the upper frame. This subject is then offered as first even during next login. Step 3: For ease of use, set up your own account aliases. You can also define the order of accounts in the combo box placed in the upper frame. Step 4: Click Save changes. 12

13 FIRST STEPS COOPERATION WITH YOUR ACCOUNTING SYSTEM Mojebanka service enables you to very easily cooperate with your accounting system. You can send payments created by your accounting system in the form of batches and download transaction history to be further processed in the system. Sending payment orders batches Step 1: Select Batch orders / Sending batch to bank in the left frame menu. Step 2: Select the format for the file to be sent in the Select file format for sending dropdown list. It is necessary to make the batch in one of the formats supported by KB (BEST, KM) Step 3: Fill in the path and name of the file to be sent in the Select file for sending field. You can use the Browse button to fill in the field easily. Step 4: Select the type of batch processing in the roll-down menu: On-line mode payment orders are processed immediately and are not alternatively processed during night processing Parallel mode payment orders are processed immediately; those orders which are not reimbursed by account available balance will be processed during night processing Batch mode payments will be processed during night processing Step 5: Press Sign and send. 13

14 Downloading of transaction history Step 1: Select Lists / Downloading accounting data in the left frame menu. Step 2: Mark all the accounts whose transaction history you want to download. Step 3: Select the format in the Select format (for downloading) drop-down list. Step 4: Enter the date for which you want to create the statement. Step 5: Click Download. Name the file and specify its location. Press OK to confirm. HOW TO FIND OTHER IMPORTANT INFORMATION Blocks of payment card operations, limits to payment cards Select Main menu / Lists / Blocks and limits of payments cards. In the displayed list, payment card transactions (payments) that have not been booked to the debit of your account yet but have already been blocked will appear. After choosing the number of debit / credit card, you can display your weekly limits for withdrawal from ATM (machines), payments at business partners and total limit to the payment card by pressing the Display button. Today s activities Select Main menu / Lists / Today s activities. In the open window, the list of transactions created on the current day will be displayed. 14

15 List of accounts Select Main menu / List of accounts. This function displays a list of all accounts operated by the user through Mojebanka and sorts them according to the type of account and subject. For each account, detailed data is displayed including the current balance. From this function, users can move to the following windows: a) Available balance for the selected account (online query to the Komerční banka system) for all but credit accounts b) List of orders (only for current accounts) c) Transaction history (for all types of accounts) d) Account profile (all types of accounts) detailed information about the account, e.g. authorized debit amount, next repayment amount on credit accounts, due date of credit accounts etc. I am interested in... Within the I am interested in... menu item you can ask for detailed information on various KB services (payment card insurance, mortgage credit, building savings, etc.), via a simple form. You will be contacted by a telephone banker during the time period you specify in the form and you will be provided with all necessary information. LOGOUT Click Logout to log off from the Mojebanka system. For detailed information about further possibilities of the Mojebanka service functionalities, we recommend you to use Help in the application or the User Guide available at Actual minimum technical requirements on hardware and software PC equipment for using the Mojebanka application is available in Technical conditions for direct banking users on section Download, under the item Business and technical conditions. For help with handling the Mojebanka service and providing other information you can also use our Direct Banking Customer Service at

16 05/07 Do you want more information? Just ask. Your banking adviser will be happy to answer any of your questions. You can also contact our telephone bankers via KB's toll-free information line or visit Můj svět. Moje banka.