Ambulance Victoria Position Description. Coordinator

Transcription

1 Ambulance Victoria Position Description Position Title: Risk and Business Continuity Manager Reports To: Manager, Risk & Financial Compliance Division: Finance & Corporate Services Department: Risk & Financial Compliance Direct Reports: Risk and Business Continuity Coordinator x 2, Compliance Coordinator Employment Conditions: Metropolitan Ambulance Service and Health Services Union (Management and Administrative Staff) Collective Agreement 2006 Primary Objective: To support the Manager Risk & Financial Compliance to ensure that Ambulance Victoria adequately identifies and manages organisational risk, and to lead Ambulance Victoria s Business Continuity Program to ensure that Ambulance Victoria is adequately prepared to manage the risk of business interruption Responsibility for Quality: To take responsibility for improving quality processes using continuous improvement philosophies and practices, thereby increasing value to the customers and the organisation Behaviours Achievement Self-Actualising Humanistic-Encouraging Affiliative Achieves self set goals Believes that individual effort is important Receptive to change Encourages growth and development in others Cooperative Creative problem solver Resolves conflicts constructively Friendly Accepts and shares responsibility Non-defensive Trustworthy Genuine in concern for others Takes on challenging tasks Self respecting Involves others in decision making Accepts change Insightful in diagnosing problems Motivates by serving as a role model Ambulance Victoria Date of Issue: November 2009 Number: Page 1 of 6

2 Position Scope Budget: Nil Financial Delegation: Level 3 Occupational Health & Safety Understand, observe and adhere to all safe working procedures and maintain safe work practices. Provide and promote an occupational environment that is responsive to the health, safety and welfare needs of employees, contractors and the general public. Ensure the Occupational Health and Safety Management System and OH&S Risk Management Processes are adhered to. Key Contacts Internal Ambulance Victoria Executive, Departmental heads, Ambulance Victoria operational and non-operational staff External Internal and external auditors, Government Departments and agencies, Hospitals and consultants Ambulance Victoria Date of Issue: November 2009 Number: Page 2 of 6

3 Key Accountabilities Key result area Key Accountabilities Risk Management Manage the implementation of Ambulance Victoria s Risk Management Framework to ensure that Ambulance Victoria effectively identifies, assesses and treats organisational risks Reporting & Documentation Business Continuity and Improvement Actively and directly manage any aspect of the Risk and Financial Compliance area of the business as required by resource or workload demands To ensure coordination, maintenance and updating of the Ambulance Victoria Risk Management Framework To lead the development annually of the Ambulance Victoria Risk Register To ensure coordination of the development of Risk Treatment Plans, and to actively monitor the implementation of these plans To provide reports on Risk and Business Continuity to the Manager Risk and Project Services, the Executive, the Chief Executive Officer and the Board as required To develop appropriate Business Continuity documentation and plans as required Oversee the implementation and ongoing support of Ambulance Victoria s Business Continuity Management (BCM) capability to ensure that Ambulance Victoria has an adequate and tested BCM capability To implement and lead Ambulance Victoria s Business Continuity Program to ensure the organisation is aware of, and understands Ambulance Victoria Business Continuity Management approach and Ambulance Victoria is adequately prepared to effectively manage business interruptions To support the development of (including to continually update and improve) Ambulance Victoria s approach to managing the risk of business interruption Test Business Continuity Plans, as required and report outcomes to management Insurance Oversee the management of Insurance polices within AV and ensure AV has adequate policies in place to meet the organisations needs Culture, Leadership and Best-Practice Management Streamline insurance policies and processes to.gain efficiencies in the management of insurance To create and foster a culture and awareness of Risk Management concepts and techniques across the organisation Monitor Risk and Business Continuity best practice to provide advice on changes to legislation and introduction of new initiatives, practices and processes Ambulance Victoria Date of Issue: November 2009 Number: Page 3 of 6

4 Key Accountabilities Key result area Key Accountabilities Training & Development To provide training and education to staff, managers and General Managers as required in relation to Risk Management generally and Business Continuity Management specifically, as required General Other tasks as delegated by the Manager Risk and Financial Compliance Ambulance Victoria Date of Issue: November 2009 Number: Page 4 of 6

5 Selection Criteria Qualifications and experience Relevant tertiary qualification in business or other related field Experience in Risk and Business Continuity Management (ii)key attributes Problem solving and analytical skills to enable the effective resolution of complex organisational challenges Ability to effectively influence and persuade people at all levels (internal and external to Ambulance Victoria) to ensure the organisation s priorities are met Highly developed written and verbal communication skills to enable the clear, concise and accurate conveying of information to meet target audience needs Ability to work under pressure and manage competing and conflicting priorities to ensure work is completed within designated timeframes Ability to initiate, lead and manage change to ensure the organisation s priorities are met (iii)desirable skills Experience in managing departments/teams Approval Ambulance Victoria Date of Issue: November 2009 Number: Page 5 of 6

6 Manager: Risk & Financial Compliance General Manager: Finance & Corporate Services Ambulance Victoria Date of Issue: November 2009 Number: Page 6 of 6