On Line Évaluation des besoins en formation

Transcription

1 On Line Évaluation des besoins en formation 2010-ES1-LEO

2 Information sur le projet Titre: Code Projet: Année: 2010 Type de Projet: Statut: Pays: Accroche marketing: On Line Évaluation des besoins en formation 2010-ES1-LEO Projets de transfert d'innovation Clôturé ES-Espagne Dans le cadre du projet e-tna a été développée une plateforme intelligente pour identifier les ressources en formation disponibles en Europe pour trois secteurs agroalimentaires : vin de qualité, conserves de légumes et viande en conserve. L'objectif est de développer et d'améliorer les compétences des directeurs et des responsables des principaux collaborateurs en gestion, marketing, vente, comptabilité, production, en anticipant les futurs besoins en compétence de ces secteurs. Cet outil tient compte de quatre facteurs clés: taille de l'entreprise, secteur, description des postes et des stratégies. Résumé: The principal objective of the Lisbon strategy was to make Europe the most competitive and dynamic knowledge based economy in the world by Given the importance of the food industry in Europe, the main objective of this project is to enhance knowledge of the professionals sector across the EU by transfer a TNA methodology based on the competitive intelligence elements. The project aims to provide SMEs and its professionals the chance to assess and matching their training needs within their professional development sector and the knowledge about the resources of training available in Europe. The opportunity to access to such a methodology and tool, belongs to large companies with large human resources departments more than the small and medium companies. According to this, SMEs lose their value, as companies able to adapt faster to changes than large ones. Having the possibility to use a TNA methodology based on competitive intelligence elements allow to the SMEs professionals to be aware of the last resources on formal and informal training. So they can improve in their capability to be more competitive both in its sector and more specifically in its job. In short they can be on the same conditions than the professionals from large companies. To carry out this project we invited entities from both economics activities Lifelong Learning sector and Agrofood industry. It has been selected among the food industry a sample of SMEs and professionals that validated the methodology through a pilot test. The Partnership has been made up as follows: we get the commitment of business representative organizations as ANIA-FR which give support with its extensive experience in prospective studies, ROMALIMENTA-RO with a quite large number of memberships, and Chambers of Ireland-IE which also brings its experience detecting the training needs and resources available. Also the Partnership gathered training institutions such as BEST-AU with a large development in the field of Lifelong Learning, or ForSAS-IT which also brought the possibility to contact with enterprises (SMEs) and food industry professionals. Rioja Employment Service-ES transferred the results obtained in this project to a political level, as the entity responsible for issuing professional certificates. Rioja Marketing Club had the role of guiding and coordinating both the implementation of the TNA methodology and to input the competitive intelligence factor on it. Description: EU Commissions report-paper New Skill & New Jobs highlights the need to integrate European-level decision-making tools to anticipate tendencies in key professional skills and the needed learning resources to implement them. The forecasts in the European agro-food sector is the considerable increase in service related jobs. In addition, highly qualified professionals don t perceive the agro-food sector as an attractive and highly regarded professional career therefore human resources and talent are expected to end in other economic activities, thus contributing to a poor qualification in relation to other activities. The European agro-food sector is currently undergoing a strategic adjustment in face of the approaching CAP revision expected by In this context etna focuses its pilot experience in the agro-food industry with 2

3 Information sur le projet special emphasis in management, production and commercialization levels facing globalization. As such, the possibility of transferring innovative tools at a European level constitutes an opportunity to focus and update local training programs in light of global market tendencies which threaten the European agro-food sector and competitive Edge. In addition it opens up a democratization process, by which improve training programs to be implemented and make available to a largely family-run, micro-business organizations and employees with little capability to access quality and taylor-made training programs. The aim of the project is to transfer a methodology of Training Needs Assessment based on intelligence competitive and supported online as innovative leap in the Lifelong Learning sector and, in turn, validate the contents thereof a European level. To carry out this empirical validation the project selected a sample of professionals and companies in the European agro -food industry as a pilot experience. The specific objectives addresses by the etna project are: Objective 1: to democratize the use of "Training Needs Assessment" for SMEs and professional so we can ensure equal opportunities for access to this information Objective 2: input a system of competitive intelligence as a way to be prepared for Labour Market changes. Following reports of trends and not just situational indicators. Objective 3: To facilitate new training resources through quality criteria regardless of modality, type and location Objective 4: Identify new skills related to areas of management, manufacturing and commercial - marketing in SMEs. Choosen the European agrifood sector as a pilot. These competences must address needs in the short and medium term to this industry. The project, as a main result, has allowed the countries involved (Spain, Ireland, France, Italy, Romania and Austria) offer a new training needs assessment tool for professionals in the sector of food in Europe. This tool is available in 6 different languages and offers a plan of action to fix the difference between current competencies and necessary to deal with the current market and future. As intermediate results towards this new tool, there have been the following: report of the sector strategies at the European level, list of new skills and future competences, and a dynamic database of training at national and European level. Thèmes: Sectors: Types de Produit: Information sur le produit: *** Marché du travail *** Formation tout au long de la vie *** Entreprise, TPE, PME *** Formation continue ** TIC * Étude interculturelle * Égalité des chances *** Enseignement *** Agriculture, Sylviculture et Pêche Méthodes d'évaluation Autres Procédure pour l'analyse et le pronostic des besoins de la formation professionnelle Site Internet etna platform provides a three-level information: Highlights training gaps in relation to specific on-the-job skills and competences in given sub -sectors Delivers national learning resources versus local programs. Detects unmatched competences which remain out of reach within the available programs. This platform enables professionals and companies to design their own career plans according to various approaches: - Job improvement - Job change - Job promotion Ultimately, the system provides a professional roadmap thus, establishing training gaps and the best available pathway to fulfil them. 3

4 Information sur le projet Giving to the Regional Employment Services and other European actors a system able to integrate competitive business intelligence tools and criteria. The added value lies in the possibility of combining two sound methodologies (TNA and competitive intelligence) at a EU level. Secondly, the need to cross-compare professional profiles in the given sub-sectors at different territorial contexts in Member States enables agro -food professionals to access multilingal competitive-driven learning materials. Also on the website of the project the Food professionals can find: - Trends and strategies of the European Food Sector - Training Centers by country and at European level - European alternatives for lifelong learning (funded training) - Best practices in Europe related to the "training needs assessment" - New skills in the European Food Industry - Who is who in the sector by country: Spain, Ireland, France, Italy, Romania and Austria Page Web du projet: 4

5 Contractant du projet Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Club de Marketing La Rioja (Rioja Marketing Club) Logroño La Rioja ES-Espagne Institution de formation continue Personne de contact Nom: Adresse: Ville: Pays: Téléphone: Fax: Site internet: Mr. Alfredo Ruiz Santolaya c/ Medrano, 12 Logroño - La Rioja ES-Espagne ruiz@cmrioja.com 5

6 Coordinateur Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Club de Marketing La Rioja (Rioja Marketing Club) Logroño La Rioja ES-Espagne Institution de formation continue Personne de contact Nom: Adresse: Ville: Pays: Téléphone: Fax: Site internet: Mr. Alfredo Ruiz Santolaya c/ Medrano, 12 Logroño - La Rioja ES-Espagne ruiz@cmrioja.com 6

7 Partenaire Partner 1 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Servicio Riojano de Empleo del Gobierno de La Rioja Logroño La Rioja ES-Espagne Institution publique Partner 2 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Chambers Ireland Dublin Dublin IE-Irlande Chambre Partner 3 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Association Nationale des Industries Alimentaires- ANIA Paris Ile De France FR-France Association/organisation non gouvermentale Partner 4 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: FEDERATIA PATRONALA ROMANA DIN INDUSTRIA ALIMENTARA Bucuresti Bucuresti RO-Roumanie Association/organisation non gouvermentale 7

8 Partenaire Partner 5 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: For S.a.s. di Paolo Tubino e c Genoa Liguria IT-Italie Institution de formation continue Partner 6 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: BEST Institut fur berufsbezogene Weiterbildung und Personaltraining GmbH Wien Vienna AT-Autriche Institution de formation continue 8

9 Données du projet 7 Impact of Economic policies and strayegies in LLL.pdf This report describes how the economic policies and strategies of food industry have influence in the lifelong learning system. The report describes the main strategies and economic policies of meat, wine and canning sectors and the behavior of the global market. At the present, the strategies chosen by enterprises of the three sectors analyzed are related to food, feed safety and health and sustainability. This is due for different factors: the influence of globalization in markets, the new trends in diet and the increasing regulations and laws related to food. The companies need professionals with knowledge in these areas to face up these challenges. For that, the lifelong learning system is adaptating the contents of courses adding themes as health, quality, energy efficiency and sustanibility. 9_eTNA tool DEMO.pptx The English-demo of the tool is an instrument made to allow us to know if etna tool running is correct and if it can be adapted to different counties without difficulties. The results of Demo will tell us if we need to adjust the methodology and input the improvements obtained. European_stakeholders_FOOD_SECTOR.pdf We present four of the most important stakeholders of wine, processed meat and processed vegetables sectors in Europe. It contains the contact details and the activities or services that offer. New_Skills_in_European_Food_Industry.pdf Analysis of the new skills for new professional in Food Industry. The changes spread through the globalization and the new regulations have motivated the need to adapt the professionals profiles to new aims. This matter of facts has an impact on activities, work organization and jobs in the food sector. Now, to face the new challenges of the markets the professionals have to add new skills to their curricula and to know in depth these new realities. Results_eTNA_pre-test.pdf etna Tool evaluation STAKEHOLDERS_FOOD_SECTOR_AUSTRIA.pdf We present a list of the most important stakeholders of wine, processed meat and processed vegetables sectors in Austria. It contains the contact details and the activities or services that offer STAKEHOLDERS_FOOD_SECTOR_FRANCE.pdf We present a list of the most important stakeholders of wine, processed meat and processed vegetables sectors in France. It contains the contact details and the activities or services that offer. STAKEHOLDERS_FOOD_SECTOR_IRELAND.pdf We present a list of the most important stakeholders of wine, processed meat and processed vegetables sectors in Ireland. It contains the contact details and the activities or services that offer. STAKEHOLDERS_FOOD_SECTOR_ITALY.pdf We present a list of the most important stakeholders of wine, processed meat and processed vegetables sectors in Italy. It contains the contact details and the activities or services that offer. 9

10 Données du projet STAKEHOLDERS_FOOD_SECTOR_ROMANIA.pdf We present a list of the most important stakeholders of wine, processed meat and processed vegetables sectors in Romania. It contains the contact details and the activities or services that offer. STAKEHOLDERS_FOOD_SECTOR_SPAIN.pdf We present a list of the most important stakeholders of wine, processed meat and processed vegetables sectors in Spain. It contains the contact details and the activities or services that offer. TNA_Best_Practices_in_EUROPE.pdf TNA Best practice in EU is a survey carried out in 3 European countries: Austria, Ireland and Italy regarding the methodologies and systems that support the training needs assessments along the European SMEs of the Food Industry. 10

11 Produits Report on the impact of economic policies and strategies in the lifelong learning system. etna Tool DEMO New skills for new professionals in the European food industry Web site etna tool European training centers report etna pre-test TNA Best practice in Europe Stakeholders of the European Food Industry 11

12 Produit 'Report on the impact of economic policies and strategies in the lifelong learning system.' Titre: Report on the impact of economic policies and strategies in the lifelong learning system. Type de Produit: Autres Texte marketing: This report describes how the economic policies and strategies of food industry have influence in the lifelong learning system. The report describes the main strategies and economic policies of meat, wine and canning sectors and the behavior of the global market. At the present, the strategies chosen by enterprises of the three sectors analyzed are related to food, feed safety and health and sustainability. This is due for different factors: the influence of globalization in markets, the new trends in diet and the increasing regulations and laws related to food. The companies need professionals with knowledge in these areas to face up these challenges. For that, the lifelong learning system is adaptating the contents of courses adding themes as health, quality, energy efficiency and sustanibility. Description: To know how the strategies of food industry influence the Lifelong Learning System allow us to improve online tool. After identify the strategies and their influence, we can know the subjects or areas most interesting for companies. Cible: Partnership Companies from Agro-food sector Training Centers Résultat: Report Domaine d'application: To know how the strategies of food industry influence the Lifelong Learning System allow us to improve online tool. After identify the strategies and their influence, we can know the subjects or areas most interesting for companies. Adresse du site Internet: Langues de produit: anglais &prd=1 12

13 Produit 'etna Tool DEMO' Titre: etna Tool DEMO Type de Produit: Autres Texte marketing: The English-demo of the tool is an instrument made to allow us to know if etna tool running is correct and if it can be adapted to different counties without difficulties. The results of Demo will tell us if we need to adjust the methodology and input the improvements obtained. Description: To transfer the methodology of etna tool it s necessary to validate the contents at European level. For that we have developed a demo. Cible: Partnership Companies from Agro-food sector Training Centers Résultat: english version of the etna Tool Domaine d'application: Lifelong Learning Programmes Wine / Canned / Meat Industries Adresse du site Internet: Langues de produit: français anglais italien allemand espagnol roumain &prd=2 13

14 Produit 'New skills for new professionals in the European food industry' Titre: New skills for new professionals in the European food industry Type de Produit: Autres Texte marketing: The changes came from the globalization have motivated the necessity to adapt the professionals profiles to new necessities. The report indentifies the skills that professionals in European food industry need to have success in global markets. The basic skills are related to Information and Communication Technologies. The professional must also training strategic skills. These are related to different areas: Economic efficiency, Product innovation/research & Development, Market design and packaging, Marketing distribution and communication and Production Efficiency. Description: The changes came from the globalization have motivated the necessity to adapt the professionals profiles to new necessities. The report indentifies the skills that professionals in European food industry need to have success in global markets. The basic skills are related to Information and Communication Technologies. The professional must also training strategic skills. These are related to different areas: Economic efficiency, Product innovation/research & Development, Market design and packaging, Marketing distribution and communication and Production Efficiency. Cible: Partnership Companies from Agro-food sector Training Centers Résultat: Report Domaine d'application: Lifelong Learning Wine / Canned / Meat Industries Adresse du site Internet: Langues de produit: anglais &prd=3 14

15 Produit 'Web site' Titre: Web site Type de Produit: Site Internet Texte marketing: Website of the project: etna Description: The web has 10 sections: Home, About, Partners, News, Events, Publications, Intranet, etna Tool, Links, Contact. - In the Home, we explain briefly the project. This section can be read in the language of each partner. The other sections can only be read in english. - About: in this section we make a deeper explanation of the project. Its origin and the results we wait obtain at the end of the project. - Partners: in this section we describe briefly the seven partners of the project. - In the section News: we talk about the most relevant news related to etna partners or project. - In Evens section we publish the meetings and other events in which participate the partners. - The links section shows different urls of interesting webs related with project. - There is also an Intranet section in which the partners can find documents or files to work with and facilate the communication among partners. - The etna tool section address directly to the tool. - The last section is Contact and permits the users of the web to get in touch with the webmaster (Rioja Marketing Club). Cible: The public of the web are professional and employees of food industry that wants to know in which consist the etna project and how can be use the online tool to improve their knowledge and skills. But also training centers that can see the competences defined by job position and the main strategies that are being developed by agroofood companies. Résultat: website Domaine d'application: Partnership, Training centers, Enterprises and professionals associations Canning, meat and wine sectors Lifelong Learning sector Adresse du site Internet: Langues de produit: anglais français allemand italien roumain espagnol &prd=4 15

16 Produit 'etna tool' Titre: etna tool Type de Produit: Procédure pour l'analyse et le pronostic des besoins de la formation professionnelle Texte marketing: This tool was designed by the member of the etna project to generate custom-made training offers based on three key factors: - The profile of the current or future position - Employee training data - Business strategy data Description: The aim of this tool is to help to design training plans for supervisors, technicians and heads of the different departments of companies. Based on the position, the competences assigned to the role and the strategy of the company, we create a training plan which identifies a list of skills considered necessary to perform the position efficiently. The tool can be used by human resources and training supervisors or other employees to design the training plans of staff. Cible: Food sector enterprises, especially wine, preserved meat and processed vegetables. Résultat: Custom-made training plans Domaine d'application: Food sector enterprises, especially wine, preserved meat and processed vegetables. Training Centers Enterprises and profeccional associations Languages availables: English/Spanish/German/Italian/French/Romanian Adresse du site Internet: Langues de produit: anglais &prd=5 16

17 Produit 'European training centers' Titre: European training centers Type de Produit: Site Internet Texte marketing: Easy way to find the finest European training centers regarding your needs in the Food Industry Description: Data base gathers all the European training offer you might need if you work within the Food Industry. There are 34 training centers collected from Spain, Ireland, Italy, Romania, France and other european country as such Germany and UK. Cible: Companies and professionals of the Food Industry Training Centers Résultat: Searching tool of Training Centers for the Food Industry Domaine d'application: Companies and professionals of the Food Industry Adresse du site Internet: Langues de produit: italien roumain espagnol anglais français allemand &prd=6 17

18 Produit 'report etna pre-test' Titre: report etna pre-test Type de Produit: Autres Texte marketing: First evaluation of the etna Tool. Gathering 35 opinions from Italy, Austria and Ireland. Contributions were made from professionals of the wine and meat industry on these countries. Description: In total we received a feedback of 35 questionnaires from the countries Italia, Austria and Ireland, which are later on put together in charts presented by the median. The participants are working in the different fields of the wine- and meat industry, the target group of the etna tool. We can sum up by saying that the feedback on the tool way mainly positive, however there have to be considered distant points to improve the tool before going public Cible: Partnership Résultat: etna Tool first evaluation Domaine d'application: Training Needs Assessment for the European Food Industry Adresse du site Internet: Langues de produit: anglais &prd=7 18

19 Produit 'TNA Best practice in Europe' Titre: TNA Best practice in Europe Type de Produit: Autres Texte marketing: TNA Best practice in EU is a survey carried out in 3 European countries: Austria, Ireland and Italy regarding the methodologies and systems that support the training needs assessments along the European SMEs of the Food Industry. Description: Survey carried out in 3 European countries: Austria, Ireland and Italy regarding the methodologies and systems that support the training needs assessments along the European SMEs of the Food Industry. Cible: Partnership Training Centers Food sector enterprises, especially wine, preserved meat and processed vegetables. Résultat: Report Domaine d'application: Training plans Adresse du site Internet: Langues de produit: anglais &prd=8 19

20 Produit 'Stakeholders of the European Food Industry' Titre: Stakeholders of the European Food Industry Type de Produit: Autres Texte marketing: List of the most important stakeholders of wine, processed meat and processed vegetables sectors in 6 european countries + european scope: Austria, Spain, Ireland, Italy, France and Romania. Description: List of the most important stakeholders of wine, processed meat and processed vegetables sectors in Europe, Austria, France, Ireland, Italy, Romania and Spain. It contains the contact details and the activities or services that offer Cible: Associations from Agro-food sector in Europe Résultat: 7 reports: Europe + Sapin + Ireland + Austria + Italy + France + Romania Domaine d'application: Partnership Companies from Agro-food sector Training Centers Adresse du site Internet: Langues de produit: anglais &prd=9 20

21 Événements Steering Committee - Follow up meeting Date Description Cible Public Informations de contact Date et lieu This meeting covered the following topics: 1.Tasks from WP2.1: - Summary of stakeholder, strategies and electronic information platform templates. - Summary of national strategies 2.Tasks from WP2.2: - Compile organizations related to professional training - Collect best practises in training 3.Tasks from WP2.3 4.Timetable of the meetings and events: next meeting 5.Explanation of working groups 6.Administrative subjects 7.Communication plan: Website of the project Partnership Événement non public clientes@cmrioja.com VIDEOCONFERENCE Pilot testing of the online tool for assessing training needs Date Description Cible Public Informations de contact Date et lieu The aim of the pilot is to test the tool at European level through micro, small and medium companies. The sample to obtain should represent each sector (33 i. per sector) and should be proportional to size of the market. Food Enterprises involved from wine, preserved meat and processed vegetables industry. Micro Enterprise Staff: <10 people Small Enterprise Staff: <50 people Medium-Sized Enterprise Staff: <250 people Big Sized Enterprise Staff: people. TOTAL: 350 companies Événement public clientes@cmrioja.com Preserved meat and processed vegetables companies: from 21st of November to 16th of December 2011 Wine sector: from 9th to 30th of January

22 Événements Steering Comitee Intermediate Date Description Cible Public Informations de contact Date et lieu In this meeting, the partnership talked about these topics: - Main conclusions regarding Workpackage 2 - The Conclusions about two reports: etna Best practices in Training needs assessment and New skills for professionals in the European food industry: - Elements of competitive intelligence in lifelong learning: - Next steps on etna project We also showed the improvements on the platform so far. Partnersip Événement non public clientes@cmrioja.com Paris (FR) September 2011 Steering Committee - Intermediate Date Description Cible Public Informations de contact Date et lieu This meeting covered the following topics: 1.-Presentation of the Report on the impact of economic policies and strategies in the lifelong learning system by ANIA 2.-Discussion about the TNA Best Practices in EU by FORSAS and BEST 3.-Presentation: New skills for professionals in the European Food Industry by CMR 4.-Discussion and conclusions about the papers showed. Main conclusions about WP2 by FORSAS 5.-Next steps on etna project by CMR 6.-Interview with a professional-guest of the food sector by FORSAS 7.-Showing the improvements on the platform so far by CMR 8.-Reviewing the working plan for the next 6 months by CMR 9.-Working groups meeting (all partners) 10.-Summary of the day before: first conclusions by FORSAS and CMR 11.-Budget issues: 1st payment by CMR 12.-Evaluating the project s progress by CMR 13.-Developing the technical report for the Leonardo Da Vinci programme by CMR 14.-Communication and Diffusion Topics by SRE Partnership General Managers Événement non public clientes@cmrioja.com Genoa (IT) / May /

23 Événements Steering Committee - KICK-OFF meeting Date Description The Kick-off Meeting is the right time and appropriate place for the detailed presentation of the project and as such has been approved. It is the ideal time to lay the basis for communication among each and every one of the partners, showing their own interests, expectations and potential synergies so far not been commented. Cible Public Informations de contact Date et lieu Partnership Événement non public clientes@cmrioja.com Logroño, La Rioja (ES) / November /