Kensington and Chelsea Drug and Alcohol Action Team Service Directory Second Edition 00

Transcription

1 Kensington and Chelsea Drug and Alcohol Action Team Service Directory Second Edition 00

2 Every effort has been made to ensure that the information contained in this directory is correct. If you do notice that any information is incorrect or if you have any comments or recommendations for future editions, please contact: To order additional copies of this directory, free of charge, please phone or Quick Reference

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4 Contents Introduction 7 A guide to quick reference 8 Access to services 9 Tier system 10 Service Adolescents Service 12 Alcohol Resource Centre (ARC) 14 Rugby House Blood-borne Virus Services 16 Central and North West London NHS Foundation Trust Capio Nightingale 18 Capitalise - Debt Advice Service 20 City Roads Crisis Intervention 22 Cranstoun Community Assessment and Primary Services (CAPS) 24 Central and North West London NHS Foundation Trust Crime Reduction Initiative 26 Drug Intervention Programme Quick Reference

5 Drug and Alcohol Foundation (DAF) 28 Drug Treatment Centre (DTC) 30 Central and North West London NHS Foundation Trust Dual Diagnosis Team 32 Family Therapy Service 34 Central and North West London NHS Foundation Trust HOT 36 Independence Support Team 38 Long Yard 40 Rugby House Maternal Health Service 42 Central and North West London NHS Foundation Trust New Roots 44 Rugby House Portobello Road Project 46 Blenheim CDP Service User Drug Reference Group (SUDRG) peer-led services 48 SHARP 50 Action on Addiction

6 Soho Alcohol Treatment Service 52 Central and North West London NHS Foundation Trust SPACE KC 54 Substance Use Care Management Team 56 Westminster Drug Project Day Programme 58 Women s Service 60 Central and North West London NHS Foundation Trust Youth Offending Team (YOT) 62 Needle exchanges 64 Education services 68 Useful contacts 70 Map 75 Quick Reference

7 Introduction There are a number of organisations in the Royal Borough of Kensington and Chelsea that provide assessment, treatment, advice and information for drug and alcohol use. This directory contains a wide range of services for people using drugs or alcohol and for those who are concerned about someone else s substance use. This guide aims to help identify the services that best meet your needs and circumstances. All drug and alcohol services listed in this guide offer confidential services. Each has policies on access to records, standards for the services they provide and a complaints procedure. Detailed information is available on request from the relevant service.

8 A guide to quick reference This quick reference section provides a simple explanation of the services offered by the agency. Icons show: disability access, referral method, age, gender and tier system. The tier system is explained on page 10. Tiers: Male or Female: Referral Method - Self or Professional: Quick Reference Disability access: Age:

9 Access to services This guide contains a range of services that are both direct access and professional referral only. Direct access These services are open to all. They may provide a drop-in service, where you can access help and advice. They may also refer you on to specialist drug and alcohol treatment. Referral only You need a formal, professional referral to access these services. One of the direct access services, listed in this directory, will be able to put you in touch with the right option for you. These services offer structured treatment for your drug and alcohol use. Detoxification and residential rehabilitation If you need specialist medical treatment such as detoxification and residential rehabilitation, the drug and alcohol services listed in this directory can put you in touch with the right service. You may need funding to attend some residential, inpatient and day programme services. Please contact the substance use care management team for further information. Please see page 56.

10 Tier system Drug treatment services are split into four distinct tiers. Each tier deals with specific areas around substance misuse and some will be more suitable than others for you or the person you are trying to help. Tier 1 Services that are not specific to substance misuse, for example Accident and Emergency (A&E) departments, pharmacies, GPs, antenatal wards and social services. Tier 1 services offer things such as information and advice, screening for drug and alcohol misuse and referral to specialist drug and alcohol services. Tier 2 Direct access drug and alcohol treatment (such as drop-in services). Tier 2 services are the first port of call for anyone wishing to discuss their substance misuse. Tier 2 covers things like brief assessments, information and advice on issues such as harm reduction. Quick Reference 10

11 Tier 3 This is drug and alcohol treatment in the community with regular sessions to attend, undertaken as part of a care plan. Prescribing, structured day programmes and structured psychosocial/therapeutic interventions (for example, counselling and therapy) are always Tier 3. Advice, information and harm reduction can be Tier 3 if they are part of a care plan. Tier 4 This is residential drug and alcohol treatment inpatient treatment and residential rehabilitation. Treatment should include arrangements for further treatment or aftercare for people finishing treatment and returning to the community. 11

12 Adolescents Service Address 2a Wallingford Avenue London W10 6QB T F E clare.kane@rbkc.gov.uk or daatteam@rbkc.gov.uk Opening hours/days Appointments - Monday to Friday 9am to 6pm. Out of hours appointments available on request. Age group 10 to 18 Gender Both Disability access Yes Referral procedure Self and professional Tiers 2 and 3 Nearest underground/train Ladbroke Grove, Latimer Road Bus routes 52, 237, 452 Quick Reference 12

13 Brief overview of service The Adolescents Service provides assessments, planning and interventions for young people who are looked after or at risk of being looked after and are using substances. The team also works with families where substance misuse is an issue. Interventions include group work, one-to-one, harm minimisation and relapse prevention. All of the borough s young people s drug treatment service referrals are coordinated from this team. Professionals and young people are welcome to contact the lead practitioner to receive advice on treatment. The lead practitioner receives the Drug Use Screening Tool (DUST) referrals and will allocate to a suitable agency. Services include brief screening using the Substance Abuse Subtle Screening Inventory (SASSI) comprehensive assessments motivational interviewing harm minimisation care planning abstinence planning 13

14 Rugby House Alcohol Resource Centre (ARC) Address 314 Ladbroke Grove London W10 5NQ T F E arc@rugbyhouse.org.uk W Opening hours/days Appointments - Monday to Friday 9.30am to 5pm (8pm on Wednesdays). Drop-in - Monday to Friday 10am to 12pm. Age group 18+ Gender Both Disability access Yes, limited Referral procedure Self and professional Tiers 2 and 3 Nearest underground/train Ladbroke Grove Kensal Rise (Overground) Bus routes 452, 52, 23, 295 Quick Reference 14

15 Brief overview of service ARC is a community-based, alcohol project run by Rugby House. It provides a drop-in service for initial assessments, advice, information and counselling to people with concerns around alcohol, whether that is long-term problem alcohol use or occasional binge drinking. ARC also provides support to friends and relatives of those who drink. Services include drop-in counselling care planning group programmes aftercare complementary therapies onward referrals women-only sessions 15

16 16 Central and North West London NHS Foundation Trust Blood-borne Virus (BBV) Services Address CAPS, 69 Warwick Road London SW5 9HB BBV Services also available at: Drug Treatment Cente Space KC Portobello Road Project Princess Beatrice House, 192 Finborough Road, SW10. Tel: T /21 E kccaps.cnwl@nhs.net W Opening hours/days Tuesday and Wednesday 9.30am to 1pm. Thursday 9.30 to 11.30am. Drug Treatment Centre: Friday 9.30am to 1pm. Space KC: Tuesday 2.30 to 5.30pm. Portobello Road Project: Monday 1 to 4pm. Princess Beatrice House: Thursday 1.30 to 4.30pm. Age group All ages Gender Both Disability access As per individual agency listing Referral procedure Self and professional Tiers 2 and 3 Quick Reference

17 Brief overview of service The Blood-borne Virus Service aims to prevent the transmission of viral Hepatitis and other bloodborne viruses and to reduce the risk associated with being infected with Hepatitis and/or HIV. Services include advice and information pre and post-test counselling for Hepatitis A,B,C and HIV Hepatitis A and B immunisation programme harm minimisation advice blood taken and sent to laboratory for testing for bloodborne viruses onward referral to specialist services, for example Heptology HIV service 17

18 Capio Nightingale Address Lisson Grove London NW1 6SH T F E Lesley.galasso@capio.co.uk W Opening hours/days 24 hours per day, seven days per week (appointment only). Age group Young Person s Unit 12 to 18 yrs. Adults 18 to 65. Gender Both Disability access Yes Referral procedure Professional Tier 4 Nearest underground/train Marylebone, Baker Street, Edgware Road Quick Reference 18

19 Brief overview of service Capio Nightingale is an inpatient detoxification unit for people with both drug and alcohol problems. It is a private general psychiatry service with a dedicated Young Person s Unit, Eating Disorders Unit and addiction services. 19

20 Capitalise Debt Advice Service Address Town Hall, Hornton Street London W8 7NX T F W Opening hours/days Appointments - Wednesday 9am to 5pm. Age group 18+ Gender Both Disability access Yes Referral procedure Professional Tier 1 Nearest underground/train High Street Kensington Bus routes 52, 70, 28, 49, 9, 10, 328, 27 Quick Reference 20

21 Brief overview of service Capitalise, in partnership with the Royal Borough, will help to improve debt management, help people to take control of their finances and help people to make informed choices in the future. Advice can be a one-off meeting lasting an hour or ongoing in depth help. Services offered debt advice, for example with utility bills advice on repayment agreements personal budget advice negotiation with creditors, representation and follow up meetings, for example debt cases, rent arrears, committal hearings 21

22 Cranstoun City Roads Crisis Intervention Address City Road London EC1V 2PY T Crisis Helpline: F E mail@cranstoun.org.uk W Opening hours/days 24 hours, seven days per week (initial contact by phone). Age group 18 to 65 Gender Both Disability access No Referral procedure Self and professional Tier 4 Nearest underground/train Angel Bus routes 214, 205, 73, 43 Quick Reference 22

23 Brief overview of service City Roads is a Registered Care Home providing emergency residential care and treatment. Clients are assessed and prioritised with regard to current crisis. Services provided individually assessed detoxification programme full medical assessment and referral to appropriate service if necessary one-to-one support sessions group work programme complementary therapies activities including acting workshops, pottery and excursions 23

24 Central and North West London NHS Foundation Trust Community Assessment and Primary Services (CAPS) Address 69 Warwick Road London SW5 9HB T /21 F E kccaps.cnwl@nhs.net W Opening hours/days Appointments - Monday to Friday 9am to 5pm. Drop-in - Monday to Thursday 9.30 to 11.30am. Age group 16+ Gender Both Disability access Limited to ground floor Referral procedure Self and professional Tiers 2 and 3 Nearest underground/train Earl s Court (Warwick Road exit), Kensington Olympia Bus routes 74, 3C, 328 Quick Reference 24

25 Brief overview of service CAPS provides advice and information, quick assessment, specialist prescribing, referral and support. Everyone attending the service will be assessed and offered an initial treatment package. The service provides drug and alcohol treatments to people living within Kensington and Chelsea or who are registered with a GP within the borough. Services include detoxification from opiates, alcohol and benzodiazepines methadone stabilisation therapeutic interventions pre and post-counselling for HIV testing counselling, testing for Hepatitis A, B and C vaccination for Hepatitis A and B 25

26 Drug Intervention Programme (DIP) Crime Reduction Initiative (CRI) Address Head Office , King s Cross Road London WC1X 6DS* T F W Opening hours/days Arrest referral - Daily 7am to 10.30pm. Core services - Monday to Friday 9am to 5pm. Age group 18+ Gender Both Disability access Local arrangements made Referral procedure Professional via the criminal justice system Tiers 2 Quick Reference 26

27 Brief overview of service CRI assesses and refers people within the criminal justice system into structured treatment. Services include assessments one-to-one support brief interventions harm reduction advice prison visits *NB: Please note that DIP service will be moving from 2 Allen St, London W8 6BG to a new location. Details of the new office location will be widely circulated once agreed and future versions of this directory updated. 27

28 Drug and Alcohol Foundation (DAF) Address 18 Dartmouth Street London SW1H 9BL T F E admin@daf-london.org.uk W Opening hours/days Appointments - Monday, Wednesday, Friday 9.30am to 5pm. Tuesday and Thursday 9.30am to 8pm. Age group 18+ Gender Both Disability access No Referral procedure Self and professional Tiers 2 and 3 Nearest underground/train St James s Park, Victoria Bus routes 11, 24, 211, 507 (to Victoria Street) Quick Reference 28

29 Brief overview of service DAF Counselling provides treatment for all major addictions including alcohol and drug dependency, gambling, sex, shopping and eating disorders. The Dartmouth Street Programme is a group-based, dual diagnosis service for people with mental health problems. Services include day programme one-to-one counselling men s group women s group care planning drop-in carers group dual diagnosis treatment programme 29

30 Central and North West London NHS Foundation Trust Drug Treatment Centre (DTC) Address Chelsea and Westminster Hospital 369 Fulham Road London SW10 9NH T F E kcdtc.cnwl@nhs.net W Opening hours/days Appointments - Monday, Wednesday, Thursday 9am to 5pm. Tuesday 9am to 7pm. Friday 9am to 3pm. Age group 16+ Gender Both Disability access Yes Referral procedure Professional via CAPS Tiers 3 Nearest underground/train Earl s Court, South Kensington, Fulham Broadway Bus routes 14, 211, 414 Fulham Road Quick Reference 30

31 Brief overview of service The DTC is for people who use opiates, have complex needs, mental health problems or use more than one drug (poly drug users) and who want medium to long-term treatment in the community. The DTC has doctors, specialist nurses, a psychologist and an occupational therapist. Services include individualised, structured treatment programme for opiate and multiple drug users specialist prescribing including an injectables clinic therapeutic interventions treatment and referral to inpatient admission for detoxification and longer term rehabilitation referral to shared care via GPs blood-borne virus clinic group work motivational interviewing harm reduction and relapse prevention 31

32 Dual Diagnosis Team Address 282 Earl s Court Road London SW5 9AS T /5/6/7 F W Opening hours/days Appointments - Monday to Friday 9am to 5pm, but sometimes work beyond these hours for specific appointments and service user emergencies. Appointments can be arranged in other locations. Age group 18+ Gender Both Disability access No Referral procedure Self, professional and carers Tiers 3 Nearest underground/train Earl s Court (Earl s Court Road exit) Bus routes 328, 74, C1, C3 Quick Reference 32

33 Brief overview of service The Dual Diagnosis Team provides an assessment and related services to adults who live in the Royal Borough of Kensington and Chelsea and are experiencing problems with mental health and their drug or alcohol use. The team also works with relatives, friends and carers of people with problematic drugs and/ or alcohol use. Services include harm minimisation one-to-one work care planning relapse prevention assessment and funding for aftercare assessment and support to carers advice and information on substances and mental health 33

34 Central and North West London NHS Foundation Trust Family Therapy Service Address Unit 5,1-31 Elkstone Road London W10 5NT T F E familytherapyservice.cnwl@nhs.net W Opening hours/days Appointments - Monday to Friday 9am to 5pm. Early evening appointments are available on request. Age group Adults 18+, Young People 12+ Gender Both Disability access Limited to ground floor Referral procedure Self and professional Tiers 3 and 4 Nearest underground/train Westbourne Park Bus routes 28, 328, 31, 23, 18, 15, Quick Reference 34

35 Brief overview of service The Family Therapy Service provides a range of specialist health care interventions for individuals, couples, families and friends regarding the use of drugs and alcohol. The service is provided to people registered with a Kensington and Chelsea GP or who live within the borough. Services include comprehensive assessment engagement and motivation care planning referral to practical social support appropriate aftercare life coaching programme 35

36 HOT Address c/o Golborne Youth Club 2a Wornington Road Swinbrook Estate London W10 5QJ T E hot@blenheimcdp.org.uk Opening hours/days Seven days per week on a sessional basis. Age group 13 to 25 Gender Both Disability access No Referral procedure Self and professional Tiers 2 and 3 Nearest underground/train Ladbroke Grove Bus routes 245 Quick Reference 36

37 Brief overview of service HOT provides activities for young people who are using drugs or at risk from using drugs, or who are involved with crime. Advice is also offered on sexual health and how to access other services within the borough. Services offered one-to-one sessions 37

38 Independence Support Team Address Westway Information Centre London W10 5ND T E Baanu.baghbani@rbkc.gov.uk or daatteam@rbkc.gov.uk Opening hours/days Appointments - Monday to Friday 9am to 5pm. Some out-of-hours prearranged activities. Age group 16 to 24 Gender Both Disability access Yes Referral procedure Professional Tiers 1, 2 and 3 Nearest underground/train Ladbroke Grove Bus routes 52, 452 Quick Reference 38

39 Brief overview of service The substance misuse worker provides specialist substance misuse interventions to those young people previously looked after by the local authority. Services include SASSI screening comprehensive assessments motivational interviewing care planning harm minimisation abstinence planning referral onto specialist substance misuse services 39

40 Rugby House Long Yard Address 8/9 Long Yard London WC1N 3LU T /1118 F E Jim.mcalpine@rugbyhouse.org.uk crisiscentre@rugbyhouse.org.uk W Opening hours/days Seven days per week, 24 hours per day. Age group 18+ (over 75 accepted subject to medical risk assessment) Gender Both Disability access No Referral procedure Professional Tiers 4 Nearest underground/train Russell Square, Holborn Bus routes 19, 38, 55, 243 Quick Reference 40

41 Brief overview of service Long Yard provides a residential detoxification service for people with alcohol related problems. Services include health and social care programme group work individual keywork sessions safe withdrawal from alcohol medical services provided by GP 41

42 Central and North West London NHS Foundation Trust Maternal Health Service Address Chelsea and Westminster Hospital 369 Fulham Road London SW10 9NH T F E kcdtc.cnwl@nhs.net W Opening hours/days Please phone to arrange an appointment. Age group 18+ Gender Female Disability access Yes Referral procedure Professional Tiers 2 and 3 Nearest underground/train Earl s Court, South Kensington, Fulham Broadway Bus routes 14, 211, 414 Fulham Road Quick Reference 42

43 Brief overview of service The Maternal Health Service provides help and advice as well as a counselling service to people who are pregnant or have young children. The service is provided to people registered with a Kensington and Chelsea GP or who live within the borough. Services include drug and alcohol advice and information related to pregnancy and mothers with babies information and advice related to blood-borne viruses assessment of needs and safety of children living with drug users care planning referral to practical social support assessment and referral to specialist services, for example stabilisation services 43

44 Rugby House New Roots Address Office Only: Rugby House Unit 403, 4th Floor Bow House Bow Road, London E3 2SE T Office: Client Freephone: F E newroots@rugbyhouse.org.uk W Opening hours/days Appointments - Monday: Colville Health Centre 2 to 5pm. Tuesday: Alcohol Resource Centre 4 to 8pm. Thursday: Oremi Day Centre 10am to 12pm. Princess Beatrice Hostel Lookahead: 2 to 5pm, DIP Team (CRI) 2 to 4pm. Friday: Alcohol Resource Centre 10am to 1pm Age group 18+ Gender Both Disability access Sessions take place in health and community centres. Arrangements can be made at venues with appropriate access. Referral procedure Self and professional Tiers 2 and 3 Quick Reference 44

45 Brief overview of service New Roots is a community-based alcohol and drug service for people from black and minority ethnic communities. New Roots acknowledges the role of culture, values and religion. Services include counselling and advice including motivational interviewing and cognitive behavioural strategies care planning brief interventions of four sessions to include advice and information, alcohol and drug education, and goal setting referral into detoxification units support for carers/significant others outreach workshops for community groups alternative therapies networking with local community groups 45

46 Blenheim CDP Portobello Road Project Address 321 Portobello Road London W10 5SY T F E communityservicesblenheimcdp. org.uk W Opening hours/days Appointments - Monday to Friday 9.30am to 5pm. Tuesday 10am to 4pm. Drop-in - Monday to Friday 1 to 4pm. Tuesday 6 to 9pm. Age group 18 + Gender Both Disability access Yes Referral procedure Self and professional Tiers 2 and 3 Nearest underground/train Ladbroke Grove, Westbourne Park, Notting Hill Gate Bus routes 52, 452, 7, 70, 23, 295 Quick Reference 46

47 Brief overview of service The Portobello Road Project offers a wide range of services to people affected by drug use. Services offered drop-in open access service for clients experiencing, or in early stage recovery education, training and employment service Chinese herbal clinic for the treatment of Hepatitis C and associated symptoms complementary therapies care planning needle exchange blood-borne virus (BBV) clinic formal counselling structured key working advice and information on health, housing, legal and social issues 47

48 Service User Drug Reference Group (SUDRG) peer-led services Address 321 Portobello Road London W10 5SY T or E kandcsudrg@yahoo.com Opening hours/days Drop-in - Saturday, Sunday 2 to 5pm. Gym and Swim and Badminton - Saturday, Sunday 11.30am to 2pm. Age group 18+ Gender Both Disability access Yes Referral procedure Self Tiers 2 Nearest underground/train Ladbroke Grove, Westbourne Park, Notting Hill Gate Bus routes 52, 452, 7, 70, 23, 295 Quick Reference 48

49 Brief overview of service The SUDRG offers peer-led aftercare services. Services offered drop-in gym and swim (11.30am) needle exchange badminton (11.30am) one-to-one support art group music group food and drinks movies and games 49

50 Action on Addiction SHARP Address 11 Redcliffe Gardens London SW10 9BG T F E admin@actiononaddiction.org.uk W Opening hours/days Appointments - Monday to Friday 9am to 5pm. Age group 18 + Gender Both Disability access No Referral procedure Self and professional Tiers 3 Nearest underground/train Earl s Court Bus routes C3, 328 Quick Reference 50

51 Brief overview of service Abstinence-based structured day service. Services include groups one-to-one work workshops leisure activities care planning relapse prevention individual treatment plans continuing care services 51

52 Central and North West London NHS Foundation Trust Soho Alcohol Treatment Service Address Soho Centre for Health and Care 4th Floor, 1 Frith Street London W1D 3HZ T F E sohoalcoholtreatment.cnwl@nhs.net W Opening hours/days Appointments - Monday to Friday 9am to 5pm. Age group 18+ Gender Both Disability access Yes Referral procedure Professional Tiers 3 Nearest underground/train Tottenham Court Road Bus routes 73, 98, 10, 7, 25, 55 Quick Reference 52

53 Brief overview of service Soho Alcohol aims to provide a specialist treatment service to people with alcohol related problems. It aims to help to significantly reduce problems related to alcohol misuse including health, social, psychological and legal problems. Soho Alcohol is primarily aimed at those who require postdetoxification support. If you require a detoxification from alcohol please refer to CAPS (see page 24). Services include controlled drinking programmes harm minimisation creative groups gay and bisexual men s support group women s group abstinence support group life skills group relapse prevention group 53

54 Space KC Address 4 Hogarth Road, Earl s Court London SW5 0PT and 51 Golborne Road London W10 5NR T (Hogarth Road) (Golborne Road) F (Hogarth Road) (Golborne Road) E info@thespacekc.org W Opening hours/days Earl s Court Drop-in and needle exchange: Monday, Tuesday, Wednesday and Friday 2.30 to 5.30pm. Women-only: Thursday 2 to 5pm. Golborne Road: Monday, Wednesday, Thursday and Friday 2.30 to 5.30pm (Tuesday to 7.30pm). An appointment may be required for certain services, please call to check. Age group Earl s Court: 16 to 30 Golborne Road: 12 to 25 Gender Both, has women-only sessions Disability access Limited Referral procedure Self and professional Tiers 2 and 3 Quick Reference 54

55 Nearest underground/train Earl s Court (Hogarth Road) Ladbroke Grove, Westbourne Park (Golborne Road) Bus routes 328, 52, 70, 28 Brief overview of service Space KC is both professionally and culturally diverse, consisting of project workers, drugs workers and counsellors. All frontline staff specialise in working with young people to support them in meeting their physical, emotional and psychological needs. Services include counselling care planning complementary therapies blood-borne virus clinic condom distribution needle exchange getting through it programme brief interventions alcohol services 55

56 Substance Use Care Management Team Address Basement, 69 Warwick Road London SW5 9HB T (General Enquiries) (Duty and referrals: 10am to 1pm) F W Opening hours/days Appointments - Monday to Friday 9am to 5pm. Age group 18+ Gender Both Disability access No. Appointments can be arranged in other locations. Referral procedure Self and professional Tiers 3 Nearest underground/train Earl s Court (Warwick Road exit) Bus routes 328, 74, C1, C3, 430, 190 Quick Reference 56

57 Brief overview of service The Substance Use Team provides an assessment and related services to adults who live in the Royal Borough of Kensington and Chelsea and are experiencing problems with drugs or alcohol. The Substance Use Team also works with relatives, friends and carers of people with problematic drugs and/or alcohol use. Services include arrangements for placements in residential or day care rehabilitation programmes assessment for carers and referral to support services care coordination service for drug misusers with complex needs information and advice on services provided 57

58 Westminster Drug Project Day Programme Address 472 Harrow Road London W9 3RU T F E enquiries@wdp-drugs.org.uk W Opening hours/days Monday to Friday 10am to 5.30pm. Age group 18+ Gender Both Disability access No Referral procedure Professional via Drug Intervention Programme (DIP) and Probation Tiers 3 Nearest underground/train Westbourne Park Bus routes 18, 36, 31, 28, 328 Quick Reference 58

59 Brief overview of service The WDP day programme offers people the opportunity to begin looking at their problematic drug use through group work and one-to-one support. Services include non-abstinent structured day programme group work one-to-one keyworking complementary therapies 59

60 Central and North West London NHS Foundation Trust Women s Service Address 5 Wolverton Gardens London W6 7DY* T F E Chris.nobbs-martin@nhs.net W Opening hours/days Drop-in - Thursday 1.30 to 4pm. Age group 16+ Gender Female Disability access Yes, limited to ground floor Referral procedure Self and professional Tiers 2 and 3 Nearest underground/train Hammersmith Bus routes Hammersmith and Fulham bus station five minutes walk away. Quick Reference 60

61 Brief overview of service The Women s Service provides an outpatient service that is sensitive to the needs of women who use drugs and/or alcohol. The women s service afternoon offers a supportive and relaxing environment with an emphasis on helping women to improve health and well-being. Services include structured and unstructured women only space complementary therapies maternal health services drug and alcohol assessments and referral to appropriate treatment *NB: Please note that the Women s Service will be moving from 5 Wolverton Gardens, W6 7DY to a new location during the second half of Details of the new location will be widely circulated once agreed and future versions of this directory updated. 61

62 Youth Offending Team (YOT) Address 36c Oxford Gardens London W10 5UQ T F E miriam.neal@rbkc.gov.uk or daatteam@rbkc.gov.uk Opening hours/days Appointments - Monday to Friday 9am to 5pm. Some out of hours prearranged activities. Age group 10 to 18 Gender Both Disability access Limited Referral procedure Professional Tiers 1, 2 and 3 Nearest underground/train Ladbroke Grove Bus routes 52, 452 Quick Reference 62

63 Brief overview of service The YOT substance misuse worker provides a variety of assessments, and interventions for young people involved in the Youth Justice System. These are structured care plans including a treatment package for a young person as part of their court order. Services include drug use screening (SASSI) comprehensive assessments care planning motivational interviewing harm minimisation abstinence planning referral onto more specialist agencies 63

64 Needle exchanges Services with Needle Exchanges Portobello Road Project pg 46 Space KC pg 54 SUDRG (Peer-led Services) pg 48 Pharmacies with needle exchanges: 1ml, 2ml, 5ml and 10ml packs available on request from the following pharmacies: ABC Drugstores Address 196 / 8 Portobello Road London W11 1LA T Opening hours Monday to Friday 9am to 6.30pm. Saturday 9am to 6pm. Sunday 11am to 3pm. Apex Pharmacy Address 73 Golborne Road London W10 5NP T Opening hours Monday to Friday 9am to 7pm. 64

65 Baywood Chemist Address 239 Westbourne Grove London W11 2SE T Opening hours Monday, Tuesday, Thursday, Friday 9am to 6.30pm. Wednesday, Saturday 9am to 6pm. My Pharmacy Address 10 North Pole Road London W10 6QL T Opening hours Monday to Friday 9am to 7pm. Saturday 9am to 6pm. The Dispensary Address 173 Ladbroke Grove London W10 6HJ T Opening hours Monday to Friday 9.30am to 6.30pm. Saturday 10am to 2pm. The Pestle and Mortar Address 213 Kensington High Street London W8 6BD T Opening hours Monday to Saturday 9am to 7pm. Sunday 10am to 5pm. 65

66 Stickland Pharmacy Address 6 The Arcade, South Kensington Station, London SW7 2NA T Opening hours Monday to Friday 8.30am to 7pm. Saturday 9am to 6pm. World s End Pharmacy Address 469 King s Road London SW10 0LR T Opening hours Monday to Friday 9am to 7pm. Saturday 9am to 6.30pm. Free condoms are available on request please ask the pharmacist. Please remember to return your sharps bins to the pharmacy! 66

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68 Education services Address Service Manager - Health Royal Borough of Kensington and Chelsea Community Education 125 Freston Road London W10 6TH T F E Jamie.holyland@rbkc.gov.uk or daatteam@rbkc.gov.uk Services offered youth support and development advice and information on drug education advice and information on healthy schools programme support with drug policy development support of management on drug related incidents Client group Schools, youth clubs, play centres 68

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70 Useful contacts Alcoholics Anonymous Peer-led support group helping alcoholics to achieve sobriety. T E aanewcomer@runbox.com W Alcohol Concern Alcohol Concern is the national voluntary agency on alcohol misuse. T E contact@alcoholconcern.org.uk W AL-ANON Help for family members of people with alcohol problems. T E enquiries@al-anonuk.org.uk W Cocaine Anonymous Peer-led support group for people with a cocaine addiction. T E info@cauk.org.uk W 70

71 Drugscope General drugs information. T E info@drugscope.org.uk W Families Anonymous Help for family members of people with drink or drugs problems. T E office@famanon.org.uk W Frank For free, confidential drugs information and advice 24 hours a day. T Txtph: E frank@talktofrank.com W Local information The Royal Borough of Kensington and Chelsea online directory of services. W 71

72 Useful contacts continued Narcotics Anonymous Peer-led support service for drug users. T E NAHelpline@ukna.org W National Drugs Information Government website with information and guidance for professionals. W NHS Direct NHS official website. T W Patient advice and liaison service (PALS) The NHS body responsible for making improvements to local health services across this part of London. T E pals@kc-pct.nhs.uk W 72

73 Release For advice and information on drugs and legal issues. T E ask@release.org.uk W Samaritans Provides confidential, non-judgmental emotional support 24 hours a day. T E jo@samaritans.org W Substance Misuse General Practice Information (SMGP) Information for GPs and other members of the primary health care team who work with substance misuse. T E chrishelen.ford@virgin.net W 73

74 74 Quick Reference

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76 If you do not understand English or you need help to communicate because, for example, you have sight or hearing loss, we can give you the information in this leaflet: on audio cassette or in very large print or Braille translated into the main languages spoken in Kensington and Chelsea by arranging an interpreter or signer for you. Please call the Drug and Alcohol Action Team on Quick Reference 76 July The Royal Borough of Kensington and Chelsea. Design and production: PIRS Design J12289