Criteria for Delivery of ITIL Accredited Training Courses and Accredited ITIL Trainers
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1 Criteria fr f ITIL Accredited Training s and Accredited ITIL s The fllwing utlines the basic requirements fr trainers f the varius stages within the current fficial ITIL accredited training prgram. In rder t be accredited as an ITIL, each applicant must: Hld the ITIL V3 Certificate in the subject they intend t train Have a minimum f 3 years practical experience in IT Service Management Demnstrate the ability t manage, run and deliver training curses Have a minimum f 10 days experience delivering classrm based ITIL training (this culd be as trainer under instructin ) Meet the qualificatin specific criteria detailed belw Exemptins fr s: s have the ptinal exemptin frm attending a training curse fr V3 qualificatins (i.e. are able t directly enter fr the exam via an EI nly) V2 Fundatin can be nline r Paper Based via an ATO request r directly via an Institute s Public Exam Scheme. cvered. Training must be delivered via an ATO based n this syllabus. Training can Recmmended but nt mandatry Maximum rati f 25 students t ne trainer Please refer t individual EIs fr infrmatin n V2 Fundatin trainer criteria. A full list f Institutes (Eis) can be fund at Official Accreditr f the OGC ITIL Prtfli: - APM Grup Limited 2009 This dcument must nt be reprduced withut express permissin frm The APM Grup Ltd. ITIL is a Registered Trade Mark f the Office f Gvernment Cmmerce in the United Kingdm and ther cuntries Criteria fr f ITIL Accredited Training s_v1.2_live_may09.dc 21 May 2009 Versin 1.2 (status Live) Owner The APM Grup Limited Page 1 f 5
2 V2 Practitiner can be nline r Paper Based via an ATO request r directly via an Institute s Public Exam Scheme (prf f attendance at an cvered. Training must be delivered via an ATO based n this syllabus. Training can Please nte that criteria arund an in-curse assessment element f the practitiner examinatin varies between EI s and may require sme face-tface cntact time, s candidates shuld check all requirements prir t curse enrlment. f a curse with an accredited rganizatin is mandatry Maximum rati f 16 students t ne trainer Please refer t individual EIs fr infrmatin n V2 Practitiner trainer criteria. A full list f Institutes (Eis) can be fund at V2 Managers The Manager s examinatins are nly available in paper based frmat via an ATO request r directly via an Institute s Public Exam Scheme (prf f attendance at an accredited training curse will be required prir t taking the exam). Classrm based training nly. N e-learning prducts are permitted f a curse with an accredited rganizatin is mandatry Maximum rati f 12 students t ne trainer Certified ITIL Service Manager Official Accreditr f the OGC ITIL Prtfli: - APM Grup Limited 2009 This dcument must nt be reprduced withut express permissin frm The APM Grup Ltd. Criteria fr f ITIL Accredited Training s_v1.2_live_may09.dc 21 May 2009 Versin 1.2 (status Live) Owner The APM Grup Limited Page 2 f 5
3 V3 Fundatin can be nline r Paper Based via an ATO request r directly via an Institute s Public Exam Scheme. cvered. Training must be delivered via an ATO based n this syllabus. Training can 18 hurs f instructin Recmmended but nt mandatry. Maximum rati f 25 students per trainer. The ITIL Expert Qualificatin is nt mandatry t deliver this training curse althugh it is recmmended s accredited up t 01 Octber 2008, were required t meet the fllwing criteria: Hld the ITIL V3 Fundatin OR ITIL V2 Fundatin plus the ITIL V3 Fundatin Bridge OR ITIL V2 Fundatin and have attended a Train the sessin via an Institute OR ITIL V1 r V2 Managers and have attended a Train the sessin via an Institute. All new trainers must meet the fllwing criteria: The ITIL V3 Fundatin OR ITIL V2 Fundatin plus the ITIL V3 Fundatin Bridge OR The V1 r V2 Service Manager Certificate plus the V3 Manager Bridge Within 6 mnths f launch f exams in their natinal r business language, s must hld a minimum f 9 credits in the ITIL V2 and ITIL V3 examinatin prgram. The last date fr Fundatin trainers t meet the requirement in the fllwing languages is therefre: English June 2009 Other Languages - TBC NOTE: In rder t ensure balanced subject matter knwledge, n credit will be given fr repeated mdules. Official Accreditr f the OGC ITIL Prtfli: - APM Grup Limited 2009 This dcument must nt be reprduced withut express permissin frm The APM Grup Ltd. Criteria fr f ITIL Accredited Training s_v1.2_live_may09.dc 21 May 2009 Versin 1.2 (status Live) Owner The APM Grup Limited Page 3 f 5
4 V2 - V3 Fundatin Bridge can be nline r Paper Based via an ATO request r directly via an Institute s Public Exam Scheme (prf f attendance at an cvered. Training must be delivered via an ATO based n this syllabus. The recmmended number f cntact hurs is 9 hurs and 30 minutes Accredited curse attendance is mandatry. Maximum rati f 25 students t ne trainer. The ITIL Expert Qualificatin is nt mandatry t deliver this training curse althugh it is recmmended s must hld: the ITIL V2 Fundatin plus the ITIL V3 Fundatin Bridge OR the ITIL V2 Service Manager plus the ITIL V3 Manager Bridge Within 6 mnths f launch f exams in their natinal r business language, s must hld a minimum f 9 credits in the ITIL V2 and ITIL V3 examinatin prgram. The last date fr Fundatin Bridge trainers t meet the requirement in the fllwing languages is therefre: English June 2009 Other Languages - TBC NOTE: In rder t ensure balanced subject matter knwledge, n credit will be given fr repeated mdules. V3 Managers Bridge can be nline r Paper Based via an ATO request r directly via an Institute s Public Exam Scheme (prf f attendance at an cvered. Training must be delivered via an ATO based n this syllabus. At least 28 hurs f instructin Accredited curse attendance is mandatry. Maximum f 16 students t ne trainer s must hld the ITIL V2 Managers certificate and the ITIL V3 Managers Bridge certificate Official Accreditr f the OGC ITIL Prtfli: - APM Grup Limited 2009 This dcument must nt be reprduced withut express permissin frm The APM Grup Ltd. Criteria fr f ITIL Accredited Training s_v1.2_live_may09.dc 21 May 2009 Versin 1.2 (status Live) Owner The APM Grup Limited Page 4 f 5
5 V3 Service Lifecycle Mdules can be nline r Paper Based via an ATO request r directly via an Institute s Public Exam Scheme (prf f attendance at an cvered. Training must be delivered via an ATO based n this syllabus. At least 21 hurs f instructin Accredited curse attendance is mandatry. Maximum f 12 students t ne trainer s must hld the ITIL Expert and the Lifecycle mdule they wish t teach V3 Service Capability Mdules can be nline r Paper Based via an ATO request r directly via an Institute s Public Exam Scheme (prf f attendance at an cvered. Training must be delivered via an ATO based n this syllabus. At least 30 hurs f instructin Accredited curse attendance is mandatry. Maximum f 12 students t ne trainer s must hld the ITIL Expert and the Capability mdule they wish t teach Managing Acrss the Lifecycle can be nline r Paper Based via an ATO request r directly via an Institute s Public Exam Scheme (prf f attendance at an cvered. Training must be delivered via an ATO based n this syllabus. Training can include e-learning At least 30 hurs f instructin Accredited curse attendance is mandatry. Maximum f 12 students t ne trainer s must hld the ITIL Expert and the Managing Acrss the Lifecycle mdule Official Accreditr f the OGC ITIL Prtfli: - APM Grup Limited 2009 This dcument must nt be reprduced withut express permissin frm The APM Grup Ltd. Criteria fr f ITIL Accredited Training s_v1.2_live_may09.dc 21 May 2009 Versin 1.2 (status Live) Owner The APM Grup Limited Page 5 f 5
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