Leverage Portal User Productivity using SAP Portal Content Management by OpenText. Ohad Levy, SAP Roland Jäger, OpenText

Transcription

1 Leverage Portal User Productivity using SAP Portal Content Management by OpenText Ohad Levy, SAP Roland Jäger, OpenText May 2013

2 AGENDA Leverage User Productivity with SAP Portal Manage your Portal website Manage your content with the Portal Mobilize your content Demo Q&A

3 AGENDA Leverage User Productivity with SAP Portal Manage your Portal website Manage your content with the Portal Mobilize your content Demo Q&A

4 SAP NetWeaver Portal 7,000+ Customers 12,000+ Productive Systems 30,000,000+ Portal users 12% YoY Growth 1,000+ EP 7.3 Systems 25 Industries SAP NetWeaver Portal has become a central element of the vendor's broad and ambitious strategy to improve user engagement while exploiting social, mobile, cloud and big data trends. Gartner, Horizontal Portal Magic Quadrant 2012

5 SAP NetWeaver Portal Web based consumption via desktop & mobile channels Desktop Mobile Applications & insights Collaboration & social Content management Usability & extensions Application integration Enterprise Workspaces Portal content mgmt by OpenText Branding & themes Universal worklist People explorer Portal site mgmt by OpenText Ajax framework: mobile / desktop Reports & analytics Feeds Knowledge management APIs for development Mashups Forums & wikis Web page composer B2B/ B2C scenarios Portal core services e.g. roles, navigation, page building, permissions, single sign-on, third party integration SAP NetWeaver foundation e.g. administration & development tools, security, web dynpro, Enterprise Search*, governance, Accelerated Application Delivery*, support for nzdm, change recording, Gateway* * Related products with separate roadmaps

6 Bringing Users and Processes Together Easy access to business processes and information across various consumption channels Increase usability via intuitive user interfaces and appealing, customized web sites in your corporate design Improve user productivity for individuals and teams with easy collaboration in enterprise workspaces, wikis or forums Run responsive web sites based on advanced document management and web content management solutions Expose your business processes to customers, partners and suppliers via external-facing scenarios Central, multi-system, role-based access to business processes, information and services Secure, multi-channel access via desktop, mobile or other clients Easy integration of SAP applications via wizards and pre-configured business packages Based on proven, highly scalable, open and standard-complaint platform with improved TCO Customer Supplier Employee Partner SAP Portal Usability Content Integration Collaboration External-facing Business processes

7 Portal 7.3 Enhance usability, customize and extend the portal with complementary solutions Usability & extensions Mobile enablement for portal framework and services Flexible theming infrastructure for advanced branding Open APIs for pixel-perfect design via custom framework Reliable, secure SAP NetWeaver Application Server 7.3 for supporting intranet and extranet scenarios Key benefits Easily apply corporate design (branding) to the portal Improve process efficiency via external-facing scenarios Optimized user experience for tablets and smartphones Improved wizards and intuitive tools for managing content Partner solutions Complementary partner solutions on SAP EcoHub ( TODAY

8 OpenText ECM Suite for SAP Customers/Partners Employees/Contractors SAP ERP Users Portal Site Management Portal Content Management Extended ECM Employee File Management Travel Receipts Management Invoice Management and OCR Digital Asset Management Document Presentment Powerful Intranet-/ Extranet authoring and publishing embedded in SAP NetWeaver Portal and Enterprise Workspaces Document Management and Collaboration embedded in SAP NetWeaver Portal and Enterprise Workspaces Full ECM with unique SAP Integration, Business Workspaces, Enterprise Records Management Automate HR File administration and enable self service scenarios Document Access 360 degree information access Automate receipt handling and streamline expense management process Minimize data capture effort and human intervention. Streamline accounts payable processes Optimized management of rich media assets such as digital video, etc. Integrate media into marketing communications Automate document generation and personalization (e.g. billing statements) Streamserve Archiving Secure, compliant, cost-efficient storage of information, imaging and archiving Engagement Lifecycle Transaction

9 AGENDA Leverage User Productivity with SAP Portal Manage your Portal website Manage your content with the Portal Mobilize your content Demo Q&A

10 Content-Rich Intranets & Extranets

11 Content-Rich Intranets & Extranets

12 Content-Rich Intranets & Extranets

13 Web Content Lifecycle Management SAP Portal Navigation Assistant Consumer Admin Multi-Channel Smart Edit Workflow Approval Delivery Server SAP Apps Contributor Translation

14 Friendly yet Professional Editing

15 Friendly yet Professional Editing

16 Full control over site s hierarchy

17 Manage your tasks and workflows

18 Efficient Assets Management

19 High-Level Architecture SAP NetWeaver 7.30 SAP NetWeaver Portal SmartView iview UME Portal Manager Corporate LDAP Delivery Server Management Server OpenText Web Site Management OpenText Enterprise Library

20 SAP Portal Site Management by OpenText 3rd Party Portal Desktop/Laptop Tablet Smartphones SAP NetWeaver Portal Web Content Management Multi-step Workflows Advanced Search Empowering Non-tech users Multi- Language Apps Integration SAP NetWeaver OpenText WSM

21 AGENDA Leverage User Productivity with SAP Portal Manage your Portal website Manage your content with the Portal Mobilize your content Demo Q&A

22 The Content Boom Market Productivity UI, Search, Mobility, Social, Collaboration 5,8B 90% is Unstructured Compliance X2 in Months Governance, Risk Mitigation 11% CAGR Web Content 4,4B Costs Mobile Optimize Processes, Faster ROI Social Feeds Activity Streams Future

23 Content Lifecycle Management Discuss Workflow Search Consume Content Contributor Consumer Check in / out Create / Edit Socialize Collaborate

24 Embed content into the Portal

25 Document List Object

26 Advanced Search Integrated Search Provider into Portal Search Basic & Advanced search Folder browse Search for social feeds Direct links to content

27 Content Workflows & UWL

28 Desktop Integration Attach Documents Send & Save Windows Explorer Access Direct Access Multiple File Upload

29 Enterprise Content Landscape Collaborative Tools Content Management Preserve/Destroy Hey what about us? We need that content too! Create/ Capture Store/ Secure Access/Distribute Review/ Collaborate Process Owners Manageability Challenges Systems proliferate Not part of a holistic information governance program Cloud content managed only by 3 rd parties Lacking more scalable management features Integration Challenges Content lacking process context not very useful Integrations to process applications cumbersome Content retention rules not tied to system of record

30 Manage Enterprise Content in Context of Structured Business Processes Core Business Processes Content Old Paradigm Content Managed Separately from Core Business Processes Preserve/Destroy Content enriched Business Processes New Paradigm Content Integrated With Core SAP Business Processes (e.g. FI/CO, MM, HCM, SRM, CRM) Preserve/Destroy Create/Capture Create/Capture Store/ Secure Review/ Collaborate Store/ Secure Review/ Collaborate Access/Distribute Access/Distribute

31 The New ECM Stack SAP GUI/ BC EP EWS/ Mobile CP AGA/ MOSS SAP- Box Tempo Portal Enabler Professional User Occasional User Read-Only User

32 Key Enterprise Business Processes Project Management (E&C, R&D, etc.) 3rd Party Collaboration Quality Management Supplier Information Management Supply Chain Record Keeping / Certifications Asset Doc. Mgt. (Plant maintenance, Construction, etc.) Distribution / Logistics Lifecycle Management Bid to Cash Brand Asset Management Collateral Management Multi-channel Customer Service Records Case Management (Fraud, Incident, etc) Customer Communication Planning / Product Development Supply Chain Operations Sales & Marketing Customer Service Human Resources Finance IT Legal Employee Sourcing & Acquisition Invoice Management Consolidate ECM Systems Global Retention Policies HR Record Retention Expense Reimbursement Legacy Decommissioning Automated Compliance Policy Management Collections Archive Data And Content Fast e-discovery Employee File Management Dispute Management Information Retention Contract Management Invoicing

33 AGENDA Leverage User Productivity with SAP Portal Manage your Portal website Manage your content with the Portal Mobilize your content Demo Q&A

34 Mobile offers unprecedented reach By end of 2012, there will be more smartphones than people on the planet 1 Of Fortune % of all mobile users checked their mobile in the last 30min 3 100% 80% Use iphone 65% Use ipad For year olds: - 37% checked their mobile in the last 5 min - 55% checked their mobile in the last 15 min InsightExpress 1. Mashable Tech Feb 14, 2012; 2. IDC Worldwide Smart Connected Device Shipments Mar 2012 ; 2. GigaOm Mobile in the Enterprise May InsightExpress

35 Mobile apps momentum 44b 41 Mobile app downloads by Average # of apps per device 2 25 Average # of mobile apps planned in the next 2 years 3??? 1. Juniper Research Mobile apps stores: future business models and ecosystem analysis Apr Nielsen State of the Appnation A Year of Change and Growth in U.S. Smartphones Mar McKinsey & Company Mobility disruption: A CIO Perspective Sept. 2012

36 SAP NetWeaver Portal, mobile edition Mobile single point of access Mobile single point of access Aggregates mobile applications into a single point of access Role based mobile entry point SAP NetWeaver Portal, mobile edition Aggregate and assign desktop and mobile applications via a single role repository Aggregates web and native applications Aggregates native, hybrid and web applications into one mobile entry point Aggregates structured and un-structured content Best for aggregating structured and unstructured content Native App Hybrid Web Container App Web App Templetized and free-style content aggregation

37 Mobile enablement for SAP NetWeaver Portal Supports only an always connected scenario Best for lightweight applications Web and role based offering, supporting multi-platform apps Best for integration of structured and unstructured content Runs on any NetWeaver operating system Based on a robust, scalable and mature platform Re-uses the SAP NetWeaver Portal investment

38 Portal mobile enablement content and services on mobile devices Portal on smartphone Workspaces on tablet Mobile Homepage Cloud Portal on tablet Portal on tablet Custom mobile framework Mobile PSM/ PCM SAP NetWeaver Portal Portfolio Portal Core Collaboration & Social Content Management Usability, External-Facing Cloud Portal

39 AGENDA Leverage User Productivity with SAP Portal Manage your Portal website Manage your content with the Portal Mobilize your content Demo Q&A

40 AGENDA Leverage User Productivity with SAP Portal Manage your Portal website Manage your content with the Portal Mobilize your content Demo Q&A

41 THANK YOU FOR PARTICIPATING Please provide feedback on this session by completing a short survey via the event mobile application. SESSION CODE: 2209 For ongoing education on this area of focus, visit Ohad Levy Sr. Solution Manager SAP ohad.levy@sap.com T: Roland Jaeger Sr. Product Manager OpenText rjaeger@opentext.com T: