UAP Group Corporate Profile

Transcription

1 UAP Group Corporate Profile

2 2 2 Overview of UAP Group 3 UAP is a Pan-African Integrated Financial Services Group. General Life Assurance Medical Investment Management Property Development Financial Advisory Securities Brokerage

3 UAP s Evolution Current Geographical Presence and Market Entry Dates 5 Commencement of operations in Kenya Incorporated in Kenya as Provincial Company of East Africa UAP Company formed after the merger of Union and Provincial following the merger of their parent companies, UAP of France and Provincial of the UK Becomes part of AXA group after AXA acquires UAP in France KENYA 1920 s UGANDA 2004 SOUTH SUDAN 2006 RWANDA 2012 DR CONGO 2012 TANZANIA 2013 AXA divests in 2000 and UAP is acquired by Kenyan shareholders. On-set of tremendous growth in volumes, assets and geographical expansion. UAP acquires ISO 9001 quality certification Enters Uganda market by end of Shift from a traditional non life insurance business to a broad-based insurance, property and financial services company. Entry into South Sudan. Growth into new markets i.e. DR Congo and Rwanda. New products proliferation e.g. mobile and mass market covers.

4 6 6 UAP Business Lines What Guides US 7 INSURANCE INVESTMENT MANAGEMENT PROPERTY INVESTMENTS & DEVELOPMENT MISSION VISION General/ Non-life Life Equities Fixed Income Private Equity Structured Products Commercial Hospitality (E.g. Hotels & Serviced Apartments) Residential Industrial (E.g. Warehouses) To enhance quality of life by delivering peace of mind and financial freedom through an exceptionally motivated team that delivers what customers want when and where they want it. To be Africa s Revolutionary Financial Services Group. Medical Real Estate Absolute Returns Retail (E.g. Malls)

5 8 8 Key Business Pillars 9 We build life long relationships UAP VALUES We do what we say and say what we do Customer Centricity Process Excellence Product Variety/ distribution champion Focus on customer experience, loyalty and referrals Strong emotional connection with client, targeting profitable clients One stop shop for the customer Smooth client facing processes, supporting best in class experience Should be supported by streamlined internal processes to deliver quality Products that match customer preferences and are superior to competitors Availability at the right time and place in all geographies Exploring bancassurance potential We are a pleasure to deal with We are passionate about our work and it shows! Technology Innovations Employer of Choice for top class talent Geographical expansion Technologically advanced player across most activities - IT, product design, distribution, cost management etc Attracting & retaining passionate employees, Empowering employees by providing appropriate conditions and HR capabilities UAP plans to enter a new market every months

6 10 10 UAP at a Glance UAP Achievements 11 Key Metrics Serving a growing market of over 200Mn people in the Eastern Africa region. Current Group Revenues exceeding USD 110Mn Group Profits Before Tax of over USD 25Mn Group Assets of more than USD 350Mn Dedicated staff population of over 580 Non - Financial and Financial Achievements

7 12 12 UAP Overall Key Achievements UAP 2013 Achievements 13 Credit Rating AA - (Highest in East Africa) First ISO certified insurer (UAP Kenya certified 3 times now to the latest standard) FiRe Award winner for 10 consecutive years Had a successful Public Offer, that raised over Kshs.750Mn (Approx. USD.9 Mn) in 2012 Raised over Kshs.4.5Bn (Approx. USD.53Mn) through private equity investors participation in 2012 The Group s revenue crossed the Kshs.10Bn mark for the first time to hit kshs.12.7bn (approx. USD.148 Mn) Now present in 6 countries in the Eastern Africa Region UAP INSURANCE KENYA Think Business Awards Winner 2013 General Insurer of the Year Winner 2013 Socially Responsible Corporate Global Award Financial Times (FT)/ International Finance Winner Innovation in Sustainable Finance: Kilimo Salama Corporation (IFC) Winner Socially Responsible Corporate Ndakaini Marathon Sponsors for 10 consecutive years UAP LIFE ASSURANCE KENYA AKI Awards Winner Group Life Best Practices Think Business Awards Winner 2013 Customer Satisfaction Award 1st Runners up Life Insurer of the Year UAP INSURANCE UGANDA Uganda Association of Brokers (UAIB) Awards Overall Winner Insurer of the Year (Uganda) Winner Technical Development 2013 Winner Basic Service Delivery 2nd Runners Up Claims handling and Settlement nd Runners Up Product Development 2013 UAP SOUTH SUDAN Completion of UAP Heights Apartments, one of the premier residential addresses in Juba, South Sudan Completion of the structure of Equatoria Tower, the largest Grade A Office Development in South Sudan UAP INSURANCE TANZANIA Launch of Agriculture UAP INSURANCE RWANDA Best Services Exhibitor Trade Fair 2013

8 14 14 Segmental Revenues (Kes M) Segmental Profit Before Tax (Kes M) Revenues By Country 12,000 10,000 8,000 9,899 7, Proportion of PBT by Country 2,000 1,500 1,546 1,441 8% 2% 1% 17% 72% 6,000 4,000 2, ,000 General 2,173 1, Life Assurance Property Other (KeS'M) 2012 (KeS'M) 96 29% 3% 1% -4% 70% 1, General Life Assurance Property -30 Other -373 PBT 2013 (M) PBT 2012 (M) Total Revenues by Business Unit Profit before tax by business unit Kenya Uganda South Sudan Tanzania Rwanda General Life USD M % USD M % % 91 82% 26 17% 17 15% Kenya Uganda South Sudan Tanzania Rwanda General Life USD M % USD M % 17 65% % 4 14% 2 9.5% Property 7 5% 5 5% Property 6 22% % Total Revenue by Country (In USD Millions) Kenya Uganda South Sudan Tanzania Rwanda Total Investment Management/other Total % 100% % 100% Profit Before Tax by Country (In USD Millions) Kenya Uganda South Sudan Tanzania Rwanda Total (1) 26 Investment Management/other Total (0) 26-1% 100% (4) 21-19% 100%

9 16 16 Segmental Total Comprehensive Income (KeS M) Five Year Financial Highlights % Contribution To Total Comprehensive Income 3% 1% -3% 16% 84% 3,500 3,000 2,500 2,000 1,500 1, ,000 2,842 2,104 General Life Assurance Property -9 Other -367 TCI 2013 KeS'M TCI 2012 KeS'M Gross Written Premium 12,737 14,000 CAGR 30% 12,000 9,055 10,000 7,253 8,000 5,819 6,000 4,526 4,000 2,000 Gross Written Premium (Kshs Millions) 2,500 2,000 1,500 1, ,212 CAGR 70% 1,748 1, TCI by Business Unit Kenya Uganda South Sudan Tanzania Rwanda General Life Property USD M % USD M % 34 81% 25 96% 4 9.5% 2 8% 4 9.5% 3 12% GWP (In USD Millions) Profit Before Tax (In USD Millions) TCI by Country (In USD Millions) Kenya 35 Uganda 6 South Sudan 1 Tanzania 0 Rwanda (1) Total 42 Investment Management/other Total (0) 42 0% 100% (4) 26-16% 100% The Group s insurance premium revenue increased by 41% to Kshs 12.7 bn, crossing the Kshs 10 bn mark for the first time. The Group s profit before tax increased by 27% to Kshs 2.2 billion crossing the Kshs 2bn mark for the first time.

10 18 18 Five Year Financial Highlights (Continued) UAP Products and Services 19 Total Comprehensive Income 4,000 3,000 2,000 1,000-1,000 CAGR 100% 1, ,541 2, Total Comprehensive Income (Kshs Millions) 35,000 30,000 25,000 20,000 15,000 10,000 5,000 - Total Assets 33,110 CAGR 34% 24,657 14,510 12,419 9,836 Total Assets (Kshs Millions) Total Comprehensive Income (In USD Millions) (2) Total Assets (In USD Millions) Total comprehensive income, after taking into account unrealized gains on equity investments held by our non-life assurance businesses, increased by 68% to Kshs 3.5 billion giving us a total return on equity of 31%. Total assets increased by 34% to Kshs 33 billion on account of strong growth in revenues.

11 20 20 What We Offer Real Estate Investments UAP General UAP Life UAP Investments UAP Health Property Investments & Development Personal Lines (Accident, Domestic Packages, Fire Solutions, Liability, Motor) Commercial Lines (Accident, Agricultural Solutions, Aviation, Engineering Solutions, Fire Solutions, Liability, Marine, Motor) Individual Protection Group Protection Equities Fixed Income Real Estate Individual Medical Group Medical Commercial Hospitality (E.g. Hotels & Serviced Apartments) Retail (E.g. Malls) Individual Savings Group Savings Private Equity Structured Products Absolute Returns Residential Industrial (E.g. Warehouses) Real estate developments completed include: Union House Nairobi, Kenya Equity Center Nairobi, Kenya Telkom Plaza Nairobi, Kenya UAP House Kampala, Uganda Nakawa House Kampala, Uganda UAP Heights Apartments Juba, South Sudan UAP Nakawa Business Park Kampala, Uganda Current real estate developments in the pipeline include: UAP Heights Apartments Phase 2 Juba, South Sudan UAP Tower Nairobi, Kenya (33 storey commercial development) Equatoria Tower Juba, South Sudan (15 Storey commercial development) Mixed use development Kigali, Rwanda (Retail and Hospitality establishment)

12 UAP Tower Nairobi, Kenya 33 storeys + 3 basements 350,000 sq.ft of lettable office space 824 parking bays Completion: March 2015 UAP Nakawa Business Park Kampala, Uganda 8 storeys on 4 towers 250,000 sq.ft of lettable office space Completed: August 2013

13 UAP Equatoria Towers Juba, South Sudan UAP Heights Apartments Juba, South Sudan 15 storeys 94,000 sq.ft of lettable office space Completion: March two-bedroom apartments Completed: 2013 UAP HOLDINGS LIMITED 2014 Company Profile

14 26 Contacts Contacts (Continued) 27 KENYA UAP HOLDINGS LIMITED Bishops Garden Towers, Bishops Road P.O. Box , Nairobi, Kenya Tel: Mobile: Fax: uapholdings@uap-group.com Website: SUBSIDIARIES UAP Company Ltd Bishops Garden Towers, Bishops Road P.O. Box , Nairobi, KENYA Tel: Mobile: Fax: uapinsurance@uap-group.com UAP Life Assurance Ltd Bishops Garden Towers, Bishops Road P.O. Box , Nairobi, KENYA Tel: Mobile: Fax: life@uap-group.com UAP Properties Kenya Limited Bishops Garden Towers, Bishops Road P.O. Box , Nairobi - Kenya Tel: Mobile: Fax: uapproperties@uap-group.com UAP Investments Limited 3rd Floor I&M Building, 2nd Ngong Avenue P. O. BOX , Nairobi, Kenya Tel: Mobile: Fax: uapinvestments@uap-group.com BRANCH OFFICES QUEENSWAY - NAIROBI Queensway Hse 3rd Floor Kaunda Street P. O. Box Nairobi, Kenya Tel: , Fax: uapinsurance@uap-group.com WESTLANDS - NAIROBI Life Woodvale Place, 2nd Floor Woodvale Gro ove Street Tel: /20 MOMBASA and Life Tea House, Ground Floor, Behind Sairose Chinese Restaurant, P. O. Box Mombasa, Kenya Tel: /8 Fax: mombasa@uap-group.com KISUMU and Life Tivoli Centre, Ground Floor Court Road P.O. Box Kisumu, Kenya Tel: /019 Fax: kisumu@uap-group.com ELDORET Imperial Court, Ground Floor, Uganda Road, P. O. Box Eldoret, Kenya Tel: /8 Fax: eldoret@uap-group.com Life Imperial Court, 1st Floor, Uganda Road, P. O. Box Eldoret, Kenya Tel: /8 Fax: eldoret@uap-group.com NAKURU Prestige Mall P. O. Box Nakuru, Kenya Tel: Fax: nakuru@uap-group.com Life Giddo Plaza - George Morara Road P. O. Box Nakuru, Kenya Tel: THIKA Twin Oak Plaza - 1st Floor, Kwame Nkrumah Road P. O. Box , Thika, Kenya Tel: /46 Fax: thika@uap-group.com Life Avenue Tel: NYERI and Life Sohan Plaza, Ground Floor P. O. Box Nyeri, Kenya Tel: / Fax: nyeri@uap-group.com MERU and Life Hart Towers, 1st Floor, Njuri Ncheke Street P. O. Box Meru, Kenya Tel: Fax: Wireless: meru@uap-group.com KISII Ouru Complex - Ground Floor P. O. Box , Kisii, Kenya Tel: kisii@uap-group.com MACHAKOS P. O. Box Machakos, Kenya Tel: / machakos@uap-group.com SATELLITE CONTACTS NAIROBI Trojan Agency Mutisya , Florence trojanlloyd@gmail.com Grd Flr, Milele Centre - Kitengela Rone Agency Ndegwa , Florence info@roneinsurance.co.ke 3rd Flr, Tyme Arcade -Ongata Rongai Sari & Silverguard Agency Kudoi , Nancy sari.insurance@gmail.com 2nd Flr, Jeda Plaza -Roysambu Karanja fonkaranja@gmail.com 3rd Flr, 24/7 Building - Kiambu James Kabuu Agency James , Susan uapkikuyu@gmail.com Above Barclays bank - Kikuyu Jane Mureu Agency Jane , Esther jmuriu@uap-group.com Safecourt Agency Maina , Njeri safecourt@yahoo.com 4th Flr, Central Tower - Ruiru UAP (our satelite) Joseph , Timothy , Maureen tetsabo@uap-group.com Grd Flr Prestige Plaza - Ngong Rd NAKURU Bomain Agency Atanas Mbogo , bomaininsagency@yahoo.com 1st Flr, Rm 12 Mima Centre Nyahururu Joshua & Sons Agency Joshua joshuasonsinsagy@gmail.com Mezz Flr, Rm 109, Biashara Plaza - Naivasha MOMBASA Marangi Agency Marangi mombasa@uap-group.com Grd Flr, Rm. 24, Malindi Mall Bldg, Malindi Vuma Agency Esther Huro vumaagency@gmail.com Nyanje Wanyanje Building, Voi KISUMU Daiga Agency John Chomba Wachira daigainsurance@yahoo.com 3rd Flr, Ingonyera Plaza, Kisumu-Busia Rd Elians Agency Ann Kiganya eopiyo@uap-group.com 1st Flr, Tharau Building, Kakamega Sage Advice - Dan Adhiambo Dan Odhiambo / dadhiambo@sage-advice.co.ke Bondo NYERI Nanyuki insurance Brokers Agnes / info@essomotors.co.ke Mobil Building, Esso Motor Sale -Nanyuki Banning ways Agency Lucy Mungai banningwaysinsuranceagency@gmail.com Grd. Flr, Arahuka Building - Murang a ELDORET Eden Rock Brokers Ltd edenrock@africaonline.co.ke Grd. Flr, Pent house - Kitale EMBU UAP (our satelite) Linet Njagi - Ext lnjagi@uap-group.com Grd Flr, Uchumi Supermarket Embu UGANDA KAMPALA SUBSIDIARIES UAP Uganda Limited UAP Building Plot 1 Kimathi Avenue P.O. Box 7185, Kampala - UGANDA Tel: Fax: uap@uapinsurance.co.ug UAP Financial Services Limited Plot 3-5 New Portbell Road, UAP Nakawa Business Park, Tower 1, 6th Floor P.O. Box 1610, Kampala - Uganda Tel Fax: UAP Properties Limited UAP Building Plot 1 Kimathi Avenue P.O. Box 7185, Kampala - Uganda Tel Fax: properties@uap.co.ug UAP Life Assurance Uganda Ltd Nakawa Business Park Plot 3-5 New Portbell Road, UAP Nakawa Business Park, Tower 1, 6th Floor P.O. Box 1610, Kampala - Uganda Telephone: life@uap.co.ug BRANCH OFFICES MBARARA Plot 23, High Street, PO Box 1171, Mbarara. Telephone: branches@uapinsurance.co.ug MBALE Plot 58, Republic Street, PO Box 423, Mbale. Telephone: branches@uapinsurance.co.ug JINJA Plot 32/34, Main Street, 4 PO Box 1747, Jinja. Telephone: branches@uapinsurance.co.ug ARUA Plot 24 Avenue Road, Mobile: branches@uapinsurance.co.ug NAKAWA Soliz House, Lumumba Avenue - Ground Floor Telephone: branches@uapinsurance.co.ug GULU Plot 16, Aewich Road, Gulu 7 Telephone: branches@uapinsurance.co.ug SOUTH SUDAN JUBA SUBSIDIARY UAP South Sudan Limited UAP Plaza, Hai Cinema Opposite Al-Sabah Children Hospital P.O. Box 201 Juba, South Sudan Tel: / UAPsouthsudan@UAP-Group.com BRANCH OFFICES WAU Suk Wau, Opposite Ivory Bank Tel: South Sudan UAPsouthsudan@UAP-Group.com YAMBIO Opposite Yambio FM, Next to MTN Antena Tel: , South Sudan UAPsouthsudan@UAP-Group.com RUMBEK Opposite freedom square, Tel: , South Sudan UAPsouthsudan@UAP-Group.com BENTIU West of Kalibelek Market Tel: , South Sudan UAPsouthsudan@UAP-Group.com NIMULE Opposite Rock city parking yard, Nimule customs along Nimule Juba High way Tel: , South Sudan UAPsouthsudan@UAP-Group.com TORIT Opposite Old Market Behind New Life Medical Care Tel: , South Sudan UAPsouthsudan@UAP-Group.com MALAKAL Sebit Tel: , South Sudan UAPsouthsudan@UAP-Group.com BOR Marol Market, Next to Equity Bank Tel: , South Sudan UAPsouthsudan@UAP-Group.com AWEIL Hai Ayuong, Next to Catholic Church, Opposite Aweil Central Hotel Tel: , South Sudan UAPsouthsudan@UAP-Group.com KUAJOK Opposite Freedom square, Next to KCB Tel: , South Sudan UAPsouthsudan@UAP-Group.com RWANDA KIGALI SUBSIDIARY UAP Rwanda Ltd Grand Pension Plaza - 7th Floor, Avenue de la Paix B.P 6644 Kigali, Rwanda, Tel: Fax: uapinsurancerwanda@uap-group. com BRANCH OFFICES KIGALI Customer Service Center Grand Pension Plaza - Lower Ground Floor Avenue de la Paix B.P 6644 KIGALI- RWANDA Tel , Fax uapinsurancerw@ uap-group.com MUSANZE Northern Province Musanze Branch - OM Building Tel Northern Province uapinsurancerw@uap-group.com MUHANGA Southern Province Muhanga Branch - BK Building Tel Southern Province uapinsurancerw@uap-group.com KIGALI Nyabugogo Satellite Cooperative INKUNDAMAHORO Building Tel City of Kigali uapinsurancerw@uap-group.com KIGALI Remera Satellite YYUSSA PLAZA Building Tel City of Kigali uapinsurancerw@uap-group.com DR CONGO KINSHASA SUBSIDIARY UAP RDC UAP RDC, sprl - courtier D assurances/insurance brokers Bureau n 3-0-B12, Kavali Center, n 10/13 Croisement Av. Mutombo Katshi et Equateur Kinshasa/ Gombe, RDC Tel uapdrc@uap-group.com TANZANIA DAR ES SALAAM SUBSIDIARY UAP Tanzania Ltd Barclays House, 4th Floor, Ohio Street P.O. Box Dar Es Salaam, Tanzania. Tel: / 5 Fax: uapinsurancetanzania@uap-group. com BRANCH OFFICES ARUSHA NSSF Mafao House, 4th Floor, Old Moshi Road P.O.Box 13123, Arusha, Tanzania Tel: +255 (027) Fax: +255 (027) uaptanzania@uap-group.com DODOMA Plot No. 47, Block 6, Nyerere Road Opp. Nyerere Square P.O.Box 753, Dodoma, Tanzania Tel: +255 (026) Fax: +255 (026) uaptanzania@uap-group.com MWANZA AICT Building, Uhuru/Ushirika Road P.O.Box 644, Mwanza Tel: +255 (028) uaptanzania@uap-group.com MTWARA Mahakama Road P.O.Box 938, Mtwara Tel: Fax: UAP HOLDINGS LIMITED 2014 UAP HOLDINGS LIMITED 2014

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