DEDICATED INTERNET SERVICE Bristol & Bath Science Park

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1 DEDICATED INTERNET SERVICE Dedicated internet connectivity to ensure optimal business performance Dedicated is an internet service provided by Bridge Partners, available to all tenants of. It is an uncontended service, available at speeds from 2 Mbps to 1000 Mbps. The service has been designed specifically for enterprises, where a private circuit is essential. Our dedicated service is ideal for transferring data, internet and voice traffic. Low cost Dual resilient connections to park High reliability High quality Range of speeds available Fully supported Dedicated service Bridge Partners has designed the Dedicated service for companies that require instant and highly reliable internet access; for the management of software applications and online systems, or requirements for fast file transfer, video streaming and video conferencing. Delivered over Bridge Partners fibre, providing secure, always-on, fixed bandwidth, the Dedicated service is an ideal, cost-effective solution. One month contract period Features Up to 11 free static IPs included Low cost setup Always-on, fixed bandwidth Unlimited usage No usage charges No additional phone line rental costs Leased Lines For organisations requiring connectivity between two points, Bridge Partners can also provide Leased Lines across the network. Please contact us for more details. Dedicated is part of Bridge Partners connectivity services range.

2 PREMIUM BROADBAND The ideal solution for small and medium sized enterprises looking for excellent business-grade connectivity Premium Broadband is an internet service provided by Bridge Partners, available to all tenants of Bristol & Bath Science Park. It is a contended service which offers fully managed, lowsharing, high-bandwidth business broadband options. Small and medium sized enterprises Low cost Excellent business-grade service Good upload speeds for remote working Range of speeds available Low contention One-month contract period Fully supported Bridge Partners has an excellent understanding of the needs and requirements of the types of businesses on Bristol & Bath Science Park. Based on our expertise of working with a large range of technology-focussed companies, with a clear understanding of their technical requirements, our Premium Broadband service has been specifically designed to provide enterprise users with the flexibility, reliability, resilience and speed they require. The service is delivered over symmetric connections, providing equal download and upload speeds, ideal for working with incoming services, such as web-based applications, remote working and web hosting, making it the perfect solution for small and medium sized businesses. Delivered over Bridge Partners own ethernet fibre network and utilising robust backhaul, our Premium Broadband service offers the perfect contended, business solution for tenants. Features No charge to transfer to other connectivity options 1 free static IP included Low cost setup Totally unlimited usage No usage charges No additional phone line rental costs Premium Broadband is part of Bridge Partners connectivity services range.

3 BASIC BROADBAND The ideal broadband solution for start-ups and small businesses Bridge Partners new Basic Broadband is a new internet service designed for tenants of. It is a contended service, in which the connection to the internet is shared by a number of users. The service offers an asymmetric connection to meet the basic level of business broadband requirements, ideal for most single users, startups and small businesses. Excellent business-grade service High speed Fully supported One month contract period No charge to transfer to connectivity options Business-grade connectivity Features Bridge Partners understands how difficult it can be for new businesses to choose the right broadband service to meet their needs and requirements. Understanding the difference between residential broadband and business broadband services is a key factor. Although most new businesses have relatively low bandwidth requirements, they still have the need for enhanced business-grade connectivity, support and a higher quality of service in order to run their business effectively; this is usually unachievable by standard residential broadband services. 1 free static IP included Low cost setup Totally unlimited usage No usage charges No additional phone line rental costs Service delivered over Bridge Partners own ethernet fibre network Basic Broadband has been designed specifically for the purposes of new businesses to meet these very requirements. Our new service offers fully managed, secure, business-grade connectivity at very competitive rates, with added on-site support and flexible contract periods. Basic Broadband is part of Bridge Partners Connectivity services range. Small Business: Asymmetric connection, with 10 Mbps downstream and 1 Mbps upstream, only 50 per month

4 TELEPHONY Business-grade telephony delivered over your existing internet connection Bridge Partners provides a managed phone system to tenants of. Based on the SARK telephony platform the service is delivered over an existing internet connection. The service is provided on a high availability system and runs on Bridge Partners own network, which enables us to provide guaranteed quality of service and service availability. Using Voice over Internet Protocol (VoIP) technology, the service has been specifically designed to work effortlessly over an existing internet connection. This eliminates the need for traditional telephone systems, with high rental costs and high call charges. Reduced call costs No need for high implementation costs for traditional phone systems Excellent flexibility i.e. for hot-desking Excellent productivity i.e. for remote working No need for switchboard staff per site Simple configuration Very easy to use and update Excellent interoperability with traditional PBX systems Integrate easily with PC applications Simple system management Devices As part of the telephony service, Bridge Partners also supplies a range of SNOM handsets, specially designed VoIP telephones for business communication which are based on the open standard SIP (Session Initiation Protocol), allowing users to make both voice and video calls over the internet. The devices are suitable for use in all business environments ranging from home offices to small- and medium-sized enterprises and large corporations. Call charges Bridge Partners works directly with carriers to negotiate highly favourable call charges to provide extremely cost-effective service options. Device features Voic with optional remote access Flexible pickup and hunt groups configured to client requirements Internal and external call transfer Conference calls Speed dial lists VoIP Telephony is part of Bridge Partners connectivity and telephony services.

5 Bridge Partners provide a high-speed internet service to the tenants of We offer 3 levels of Basic r Premium r Basic Broadband is a service, in which the connection to the internet is shared by a r of users. service has been designed to meet the level of business making it ideal choice for start-ups Premium Broadband is a which offers low-sharing This service is ideal for working with incoming services like and applications, making it the perfect solution for small medium sized bu Dedicated is an r at speeds from 10 Mbps to Mbps. r has been designed specifically for r r where private circuit is essential. Our service is r transferring data, internet and voice r Please ask Bridge Partners for a quote for speeds in the r listed Basic Broadband Product Download Upload Monthly Cost Basic Mbps 8 Mbps 150 Basic Mbps 4 Mbps 90 Basic Mbps 2 Mbps 65 Basic Mbps 1 Mbps 50 Premium Broadband Product Download Upload Monthly Cost Premium Mbps 80 Mbps 250 Premium Mbps 40 Mbps 190 Premium Mbps 20 Mbps 130 Dedicated Broadband Product Download Upload Monthly Cost Dedicated Mbps 20 Mbps 375 Dedicated Mbps 10 Mbps 275 Fixed Static Setup cost 99 included so there are consumption or usage charges, subject to r r r use policy (which can be found in our r and Setup Cost managed r r r r 50 managed r r r r 60 Monthly Rental prices are per month and exclusive of Form GS20BBSP v3.4 June 2013

6 Telephony service pricing Bridge Partners fully managed phone system using Voice Over IP technology Key with optional remote pickup and hunt groups configured to r r r and external call r r Telephony service Features Setup Rental Extension (required per device) Fax to service Conference room r Speed dial extension comes with a direct dial number, r Extra numbers, including other geographical area r may be on a single Telephony devices Handsets Rental snom 300 (6 button) 5.00 snom 320 (22 button) 8.00 snom 370 (22 button) 9.00 Gigaset N300IP (Base station for 3 handsets) 6.00 Gigaset A510H 5.00 offer a range of and all are r configured with your find are extremely easy to use which is often one of the most important factors when choosing a new have been able to highly favourable call charges with carriers, providing you with an extremely effective r Call charges Peak time Setup Rate/min UK national geographic 1.5p UK mobile (major networks) 13.2p USA landline 3.2p France, Germany, Italy, Spain landline China landline 4.4p 6.6p VoIP Telephony is part of Bridge Partners connectivity and telephony services. r tariff card for prices are exclusive of is available on and rental prices are per BRIDGE PARTNERS; THE ICT SERVICES PROVIDER FOR SMALL AND MEDIUM SIZED ENTERPRISES telephony@bridgepartners.co.uk Form GS20Gen v2.00 September 2013