Connect your customers to next generation broadband technologies today.

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1 Connect your customers to next generation broadband technologies today. Choose from the widest range of Broadband products in the market from standard ADSL2+ to differentiating services that drive competitive advantage and real business value. No matter what your target market, you will be able to cater for everyone s needs. Managed Business Broadband is ideal for Partners differentiating in a commodity marketplace with reliable business-grade broadband, and wish to take advantage of TalkTalk Business s expertise in architecting managed packages to deliver business critical applications. Sonia Hanson, Product Manager, TalkTalk Business

2 Our Partners benefit from the most connected Next Generation Network in the UK. A Next Generation Network is a telecommunications network based on IP that provides all communications including voice (VoIP), data, and internet over a single line. TalkTalk Business s powerful future-proofed Next Generation Network has the broadest reach and scale of any Next Generation unbundled data network in the country and covers more than 80% of the UK. We have over 2000 broadband enabled exchanges. This scale gives TalkTalk Business the economies of scale denied to other competitors and the network s reach means our Partners benefit from these cost efficiencies. The increase in unified and online communications means that bandwidth-hungry data and conferencing applications such as hosting, cloud computing and multimedia video services are becoming more strategically important in reducing business overheads and in driving efficiencies. Savvy Partners need to ensure their product sets are equipped to meet these demands and are turning to faster, more reliable Next Generation Networking and products. Our Next Generation Network is: Future-proofed Flexible Scalable Optimised for resilience and capacity Ideal for the delivery of ADSL2+, EFM and Ethernet services A platform for growth opportunity to increase revenue Scale 2,000 broadband enabled exchanges No other provider can offer both infrastructure options on this scale Coverage Footprint covers over 80% of UK Access to 2.1 million businesses Tried and Tested 5 million data customers generating 150Gbps of public internet IP traffic 2 billion minutes of monthly VoIP traffic

3 Leveraging TalkTalk Business s resilient, scalable Next Generation Network has enabled us to deliver all our customers with strong, reliable and high-speed broadband with voice and data access, regardless of the organisation s size and bandwidth requirements. Corporate Communication (Europe) Ltd TalkTalk Business s Business Broadband portfolio is available on the largest MPF and SMPF footprint in the UK. You will have the ability to self-provision through our state-of-the-art portal and offer your customers the best speed available on their line with our free speed check service. TalkTalk Business is proud to introduce a true business grade portfolio offering some unique options such as traffic prioritisation, guaranteed prioritised bandwidth and Annex M. It s a priority service We offer service prioritisation for business customers, so if the network gets congested with high domestic usage we guarantee that business traffic goes first. It s high speed With download speeds up to 24Mbps, and upload speeds ranging from 1Mbps as standard, to 2.5Mbps with Annex M, you can offer your customers the highest speed broadband that their line can take. Market-leading products Decide between simple high-speed broadband or business grade connectivity with Assured* Rates and Annex M features for business critical applications. With our MPF services we also offer a range of telephony features, competitive call rates and CDR s for end-user billing. With a variety of options available, we genuinely understand the objectives and challenges you face and how important flexibility is; in addition to dedicated technical and service delivery support, we will provide you with a full suite of API s or a portal for provisioning, assurance and availability checks. Guaranteed Prioritised Bandwidth Our Assured* Rates service offers you prioritised always on bandwidth 24 hours a day, 365 days a year. With Assured* Rates of 500Kpbs or 1Mbps, we offer bandwidth prioritisation by removing contention from the circuit, so you can guarantee customers a fixed amount of bandwidth in both directions. You re in safe hands as TalkTalk Business already has extensive knowledge working with experienced data Partners to deploy business grade solutions using an Assured* Rates infrastructure. Ideal for customers who Want to guarantee the delivery of delay sensitive or critical business applications on a dedicated broadband connection Have a requirement for guaranteed bandwidth to support up to 10 simultaneous voice channels Ideal for partners who Have the capability to deliver VoIP and SIP Trunking solutions Want to increase competitiveness in the market with this guaranteed service

4 Annex M option Annex M provides an increased upstream service of up to 2.5Mbps, with variants allowing you to offer a rate adaptive or fixed symmetrical SDSL or leased line replacement at a much reduced cost. There are two flavours; the Rate Adaptive variant, with up to 24Mbps downstream and up to 2.5Mbps upstream, delivers the full capability of the copper line ensuring maximum speeds. The Fixed SDSL variant is available up to 2Mbps and is a true 1:1 symmetrical service. TalkTalk Business s Annex M optimised infrastructure has been developed in conjunction with leading DSLAM/MSAN and CPE vendors. Our connections are designed to ensure that the best possible speeds are achieved. This is especially crucial for customers managing services such as quality video conferencing, whilst offering more bandwidth for VoIP calls and increased speed for sending off-site backup information. Benefit from our unrivalled experience: TalkTalk Business has the single largest Annex M install base in the industry. Ideal for customers who.. Have a requirement for increased upstream bandwidth Need to support up to 20 guaranteed simultaneous voice channels Ideal for partners who Are specialists in the deployment of voice, video or advanced data applications Want to offer an alternative to traditional SDSL or leased line services without the need for costly dedicated circuits or specialist CPE

5 Working with TalkTalk Business, we are able to provide our customers with high-performance products across a Next Generation Network that is better and wider reaching than its competitors. Its continued investment in the product roadmap and network plan is ambitious but in our experience effective. Chess Telecom Why TalkTalk Business? Our network We ve invested more than 600M in the UK s largest Next Generation Network with more than 1,850 unbundled exchanges, which gives us over 80% coverage. Our service We re committed to providing industryleading support to our Partners. We ve invested heavily in a three tier account management structure, with a Technical Service Delivery Manager, a Business Relationship Manager and a Commercial Account Manager for every partner. Our experience With over 16 years experience in serving the needs of channel Partners and business customers, we re here for the long term and have the knowledge and expertise to support your business. Our Commitment We continually monitor and invest in our infrastructure to make sure we manage our capacity and provide you with the performance and resilience you demand. Reputation All our Managed Broadband services are partial or fully unbundled LLU connections for data or converged voice and data services provisioned on TalkTalk Business s Next Generation Network. You can depend on TalkTalk Business s leading UK network coverage to support your brand s reputation and provide a choice of basic or business grade services to meet your customers needs. One stop shop Offer your customers a single supplier relationship with one bill for voice and data, making it simpler for them, as well as driving loyalty by making them sticky. Choice Embrace the diversity of products on offer to create simple product bundles for consumers through to businessgrade packages for organisations with demanding solution needs. Offer new, differentiated products to gain competitive advantage in both existing and new target markets.

6 Welcome to Next Generation Managed Broadband Product Download Speed Upload Speed Data Usage Traffic Prioritisation Assured Rates* Synchronous Speeds Standard Broadband 8Mbps Up to 8Mbps Up to 1Mbps 5GB / 40GB No No No Business Broadband 8Mbps Up to 8Mbps Up to 1Mbps 5GB / 40GB Yes No No Standard Broadband 24Mbps Up to 24Mbps Up to 1Mbps 5GB / 40GB No No No Business Broadband 24Mbps Up to 24Mbps Up to 1Mbps 40GB Yes No No Business Assured* 512Kbps Up to 24Mbps Up to 1Mbps 40GB Yes 512Kbps No Business Assured* 1Mbps Up to 24Mbps Up to 1Mbps 40GB Yes 1Mbps No Business Annex M Up to 24Mbps Up to 2.5Mbps 40GB Yes No No Annex M Assured* Up to 24Mbps Up to 2.5Mbps 40GB Yes 1Mbps No SDSL Annex M 512Kbps 512Kbps 512Kbps 40GB Yes 512Kbps Yes SDSL Annex M 1Mbps 1Mbps 1Mbps 40GB Yes 1Mbps Yes SDSL Annex M 1.5Mbps 1.5Mbps 1.5Mbps 40GB Yes 1Mbps Yes SDSL Annex M 2Mbps 2Mbps 2Mbps 40GB Yes 1Mbps Yes *Assured over our network TTB049PDF1MANAGEDBBAND0511