Partner with the UK s leading. Managed Security Service Provider
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1 Partner with the UK s leading Managed Security Service Provider
2 The Talk Straight Advantage Established in 2007, Talk Straight is an ISP with a difference, and is at the forefront of a revolution in cloud based communications technology. We are one of only a handful of Fortinet s Managed Security Service Providers (MSSPs) bringing new standards in internet security. We serve hundreds of organisations across the UK with leased lines, broadband, Wi-Fi, VoIP telephony, cloud security services and mobile connectivity. And as one of only a small number O2 JUC partners, we also provide mobile airtime and handsets directly to our clients reseller partners. Exceptional business benefits now and in the future We believe in providing the best possible future-proof products with the best possible service, at the best possible price. Our continuous investment in cutting edge technology means we are committed to pioneering new and better ways of working, so enabling next generation solutions for the benefit of our partners. Talk Straight s unsurpassed cloud hosted security technology together with our commitment to providing superior customer service, provides businesses with a vital competitive advantage. We provide: Guaranteed weekly provisioning updates Prompt telephone response from Talk Straight staff based in our UK office Pro-active alerts and monitoring You Gain: An opportunity for excellent recurring revenue streams Increased customer loyalty An unrivalled service without the expensive outlay A competitive price Easy to order hassle free service Straight forward administration Representing the best in the Internet industry The Internet Service Providers Association awarded Talk Straight winner of Best Business Use of Cloud and finalist for Internet Safety and Security at the 2014 ISPA awards, the UK s most respected internet industry awards. Beating competition from over 20 entrants, our business stood the rigors of the ISPA investigations which is testament to the service we offer. 02 Talk Straight: The straight talking telecoms people
3 The MSSP Advantage Managed Security Services Provider The most efficient firewall you ll never have to buy Our unique partnership with Fortinet, the global leader in Next Generation Firewalls, means our Managed Security Services are built on world-leading carrier grade technologies, which will offer our Channel Partners unmatched multi-threat protection. Without the need for additional hardware or software, the Fortinet cloud based service includes Advanced Threat Protection, application control, powerful intrusion prevention and top-rated antivirus, antispam and web filtering. As well as uninterrupted network protection that brings improved business continuity, customers will benefit from centralised reporting, traffic analysis, configuration and log retention tools. Fortinet are founding members of the Cyber Threat Alliance who work together to improve security. At the touch of a button you can have firewalls up and running within minutes By using our virtualised and carrier grade Fortinet platform, which encompasses next generation firewall technology, our partners will have access to one of the most advanced and cost-effective security services available today, with little to no capital outlay David Tindall Talk Straight, Managing Director Cost effective total reliability and peace of mind The cost to businesses to purchase ever larger firewall appliances becomes an expenditure of the past. Our constant investment in expandable hardware and qualified staff ensures organisations are always up to date and equipment is always in warranty. Furthermore, customers staff training and support costs are kept to a minimum, allowing organisations to focus on their core business. Our in-house expertise supports a network capable of growing dynamically, evolving to encompass new threat categories, with seamless and minimal intervention by organisations. Security appliances located at the border of our network help to prevent intrusion or DDos attacks, so averting any network congestion or latency in the core. Automated reporting will alert customers of attempted attacks. In fact, our Fortigate next generation firewalls, in conjunction with Fortiguard Advanced Threat Protection, ensures new threat categories are identified every hour with dynamic and transparent re-provisioning upgrades applied automatically. This, supported by a 24/7 operation and response team we believe offers outstanding service and most importantly, peace of mind beyond compare. In a nutshell Instantly available Always in warranty Superior specification Fully managed & monitored Peace of mind Instantly upgradable The UK s leading MSSP 03
4 The Secure Connectivity Advantage Talk Straight is enhancing its connectivity options by enabling Channel Partners to offer their customers a Network Security package that is hosted in the cloud. We provide organisations with cost effective, hassle free connectivity and provisioning, with the facility to ensure healthy recurring margins. Proactive monitoring is standard and all connections have the option of going through our unrivalled Fortinet Security. All leased lines, VPLS and broadband can be securely Company A connected into our Virtualised Firewalls Company A Data Centre Enviroment Resilient 10Gb A Connectivity + Optional Backup INTERNET Resilient 10Gb FORTIGATE B VPLS Network C Company B X Data Centre co-location Company B co-location Company B Company B Benefits of cloud based security Instantly available: As the hardware is already hosted within Talk Straight s network, the setup is minimal. Always in warranty: Talk Straight ensures that all hardware is always up-to-date and fully optimised, unlike traditional configurations where warranties are purchased as a separate option. Managed by experienced staff: As a recognised partner of Fortinet, Talk Straight staff have all attained the Fortinet recognised certification. And as they work with the service at all times, they are able to utilise it to its full potential. Higher specification: Multi-tenanted, and resiliently connected hardware results in a far superior specification to that of a single stand-alone device that would ordinarily be deployed on site. Congestion-free network: As the Network Security is at the border of the network your internet connection is not the bottleneck for any attacks. As there will be no congestion within the network, all threats are isolated well before there is the possibility of damage. Peace of mind: The most important factor for any network is the reassurance that any issues will be kept to an absolute minimum. Talk Straight s resilient hardware together with proactive monitoring of problems and tackling of threats, ensures failure risk is minimised. 04 Talk Straight: The straight talking telecoms people
5 Leased Lines Why Talk Straight A Leased Line from Talk Straight will give you sole use of the circuit and the option of going through our Managed Security Service, one of the most advanced available. Our Leased Lines can be fully managed and monitored, and we are always careful to ensure that the customer receives the service they request. We deliver tailored systems to fit your specific requirements, providing scalable bandwidth from 2Mb upwards to 10Gb anywhere in the UK. With no hidden costs and where everything is laid out for you*, we have some of the best service level agreements in the industry, providing excellent provisioning care and active account management. *Subject to survey Flexible Broadband All broadband connections can be fully protected with our next generation Managed Security Service. Offering the latest in Digital Subscriber Line technologies using either copper or fibre, our cost effective broadband service offers the reliability you would expect from an established and award winning Internet Service Provider. Including wires only and managed routers, we support both SIP trunks and hosted telephony services with a choice of speeds and packages. ADSL/ADSL 2+ ADSL 2 + Annex M Up to 8Mb or 24Mb downstream Up to 2.5Mb upstream Ideal for homeworkers and small offices Ideal for networked offices requiring superior upstream speed Fibre Optic Up to 80Mb downstream Delivering high speed service and a consistently Broadband 20Mb upstream higher performance The UK s leading MSSP 05
6 The VPLS/MPLS Advantage Virtual Private LAN Service/ Multiprotocol Label Switching Simplicity and operational efficiency VPLS works over Layer 2, linking sites across many geographical locations, as if they were on the same Local Area Network. This simplification of the Network Architecture allows increased flexibility in management and improved efficiency in monitoring. For VPLS to work, it is implemented over an MPLS enabled network. The Network which is created is in effect a completely private cloud. Virtual LANs are enabled between sites, connecting all locations, facilitated using a variety of connectivity methods. This results in the appearance of all services running on the same LAN, irrespective of location. Convergence of services is enabled over a single access circuit, with enhanced built-in resilience from adding circuits to one or more sites all without any requirement for downtime. Voice, videoconferencing and data can all have allocations with QoS enabled over the network. Talk Straight s core network ensures that the service is monitored proactively and the quality is first rate. 25/50/100/200 Gigabit Next Generation Ethernet VLAN VLAN VLAN VLAN VOICE INTERNET CLOUD WAN With service-oriented architecture, customers can plug and play with data, voice, security and cloud, using VPLS as a building block to converge customers services on to the Talk Straight network. By delivering this simplicity, together with economy of scale, we enable operational efficiencies, security separation and Quality of Service (QoS) allowing organisations to focus on getting a higher return on their investment. Benefits of a VPLS based network VPLS delivers simplified network management with core routing remaining on the Talk Straight network, invisible to the customer. It offers: Reduced complexity and lower latency Convergence of voice and data networks, including over multiple VPLS connections Lower costs, simplified administration and easy network planning and expansion End-to-End QoS, 6 classes of service and intelligent distribution of bandwidth Simplified control of IPs Full monitoring and visibility 06 Talk Straight: The straight talking telecoms people
7 The Colocation Advantage High security, climate controlled, managed hardware storage If help is required with housing and managing existing or new hardware, our colocation service offers benefits to small, medium and large businesses. Housed in the securest of climate controlled data centres specifically designed for servers, this fully customisable service allows organisations to benefit from all the functions of a managed hosted service; high bandwidth, associated security features and the ability to update and upgrade remotely, makes this the perfect option for businesses to expand as and when required or if space is not available at the business premises. The service allows clients to host their own servers to be accessible via your VPLS wide area network as well as through VPN Tunnels. Space is available from 1U to a full cabinet and is situated in Talk Straight s facility within Telecity Hex, where access can be arranged 24 hours a day, 7 days a week. We will always deliver on our promises and only ever invest in products and services that will have a positive impact on your bottom line. Tim Sedgwick Talk Straight, Director Call now to discuss your requirements T: E: [email protected] W: The UK s leading MSSP 07
8 Talk Straight Ltd, Suite 4, Dalesway House, Ilkley, West Yorkshire LS29 9LA t e. w.
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