Advantages of Using VoIP by Businesses in Armenia

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1 Advantages of Using VoIP by Businesses in Armenia

2 Some VoIP features that can benefit your business Beyond traditional features you'll find a host of other features that can help your business. Find me/follow me allows you to create a list of numbers where you can be found before the call gets pushed to voic Door phone integration allows you to integrate door phone so that you can have a two-way video call with visitors and then unlock the door from your phone Surveillance camera integration allows you to integrate camera so that you can have a two-way video call with camera to watch the area, speak and listen

3 Paging device integration allows you to integrate paging device(s) so that you can make public announcement from your phone. Security Camera with Audio Door Opener SIP Phone Internet ITSP SIP Video Phone Paging Device Softphone

4 Coaching tools - Instead of giving your employees advice after they've hung up the phone, give them advice while they're on the call Auto attendant and IVR allow callers to interact with a menu to choose an appropriate extension or implement some feature Audio and Video conferencing allow many callers to get on the conference bridge Softphone integration allows to integrate with softphone on your PC, tablet or smartphone Computer Telephony Integration allows to integrate with other programs running on PC, tablet or smartphone Outlook integration allows to initiate the calls from Outlook

5 More VoIP features that can benefit your business Voice mail to allows to send received voice mail to user s address Fax to allows to send the received fax to user s address Instant messaging allows to send and receive short messages to/from phones, etc. Remote extensions allows to install the phones in remote locations Time of day routing allows to choose the call rout dependent on the time of the day

6 Even more Failover to another rout allows to failover to backup rout if the main rout fails (for example fail to PSTN if VoIP fails) Call intercept allows to answer the ringing call from another phone Foreign country phone numbers allows to receive/make calls to/from foreign numbers Easy scaling allows to add more lines without pulling new cables Call restriction allow to restrict single call duration; multiple call duration during some period; calls from/to specific numbers, etc.

7 Advanced features Automatic Call Distribution allows to build sophisticated call centers

8 Call Recording Call recording allows to record specified calls, archive them and send recordings to external storage

9 Auto Dialer Auto Dialer allows users to automate daily calls to customers by placing the outbound calls directly to their clients through scheduled prerecorded messages. The list to call can be created in any spreadsheet application and exported to.csv format.

10 Mobile Toggling tor iqall Mobile Toggling tor iqall allows switchover of call between mobile and desk phone

11 Desktop Communication Console DCC allows to control the calls from desktop Send and receive Instant Messages Listen to voic s Watch Call History Call from Extension Directory Watch the presence statuses of extensions Intercept the calls

12 QX Line of IP PBXs

13 Analog phones: 2 IP phones:16 Additional IP phones with key: 32 Any combo of 8,16 or 32 Total phones: 50 Concurrent calls: 16 FXO PSTN ports: 2 Audio In port: 1 Audio Out port: 1 SD slot: 1

14 Analog phones: 2 IP phones: 24 Additional IP phones with key: 176 Any combo of 8,16, 32, 64 or 128 Total phones: 202 Concurrent calls: 64 FXO PSTN ports: 4 Audio In port: 1 Audio Out port: 1 SD slot: 1

15 IP phones: 200 Additional IP phones with key: 1,800 Any combo of 8,16, 32, 64 or 128 Total phones: 2,000 Concurrent calls: 300 Ethernet backup: 1 Redundancy Option

16 QX Line of Gateways

17 Modular approach for adding four PSTN lines to a QX IP PBX or SIP-compliant IP PBX. Can be used to IP-enable a legacy analog PBX by connecting the FXO ports to FXS extensions. Master/Slave single IP option with call proxy. 100 simultaneous proxy calls.

18 Four ISDN BRI ports for connecting to PSTN, legacy ISDN PBX, or ISDN phones and devices. Can support TE or NT mode under SW control. Master/Slave single IP option with call proxy. 100 simultaneous proxy calls.

19 Modular approach for adding 24 analog devices to a QX IP PBX. Auto configurable with QX line of IP PBXs

20 Features 30 channels (E1) or 24 channels (T1) Supports CAS and CCS signaling. Master/Slave configuration for u to 30 devices. Master/Slave single IP option with call proxy. 100 simultaneous proxy calls.

21 Rack Mounting Kit The smaller, more modular QX products integrate seamlessly with the Rack Mount Kit, ultimately reducing clutter and maximizing space. With the exception of the 19-inch QX2000, Epygi s line of QX products simply slide into the rack mount and are secured with a thumb screw. The kit, purchased separately from the IP PBXs and Gateways, includes two DC power cables for power redundancy and works with all Gateways except the QXFXS24.

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