Extend the Life of Your Legacy PBX while Benefiting from SIP Trunks. December 5, 2013

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1 Extend the Life of Your Legacy PBX while Benefiting from SIP Trunks December 5, 2013

2 Agenda About Sangoma VoIP Gateways Defined Sangoma Gateway Features Gateways Product Specifications Business Applications and Use Cases Configuration & Management Closing 2

3 Introduction to Sangoma Voice Telephony Boards Analog/digital/hybrid, WAN, etc Software Applications NetBorder Express, Call Progress Analyzer Gateways NetBorder SIP to TDM SS7 to SIP MsLync Express Wireless Products Session Border Controllers Microsoft Lync Cloud based monitoring Fiber connectivity (STM1) Transcoding (boards/appliances) 3

4 VoIP Media Gateways Defined As networks are moving to VoIP, there is a need to convert PSTN Media and Protocols to IP based Media and Protocols hence VoIP Media Gateways A VoIP Gateway needs: Telecom Interfaces and Protocols (FXO, FXS, T1, E1, BRI, R2, CAS, PRI, etc) IP Network Interfaces and Protocols (LAN, SIP, RTP, etc.) Software and Digital Signal Processing to transform and translate how things are done on each side of the gateway (Jitter buffers, transcoding, packetization, tone detection and generation, Fax relay, etc.) Management Interfaces (GUI, SNMP, Logging, call traces, etc.) TDM Protocols VoIP Gateway SIP on IP Network Channelized, TDM voice TDM I/F IP I/F RTP (Packetized Voice) on IP Network 4

5 SIP Trunking ITSP SIP / VoIP The TDM-Based PBX can use SIP Trunks to reduce cost and improve flexibility Analog BRI PRI Legacy PBX PBX, TDM Endpoints 5

6 VEGA PRODUCT LINE

7 Most Resilient VoIP Gateway in its Class Can be used for: SIP Trunking Branch Office Survivability Multi-Dwelling Unit Support Legacy Connectivity for VoIP Installations 7

8 Vega Gateways PRODUCT HIGHLIGHTS

9 Sangoma Resilience Enablement Suite (SRES) Bypass - Creates physical links between devices connected to the gateway in the event that power to the gateway is lost Failover- Advanced dialplan capabilities that can select a route based on real-time network conditions Enhanced Network Proxy - Keeps SIP Endpoints Operational in the event that connectivity to the main switch is lost 9

10 Vega Provisioned for By-Pass Hot Stand-By Gateway Primary Gateway E1/T1 cables E1/T1 cables To/From Telco 10

11 Operating in By-Pass Mode Hot Stand-By Gateway Primary Gateway Internal relay trips to connect to by-pass ports T1/E1 cables To/From Telco 11

12 Bypass for Basic SIP Trunking SIP ITSP ITSP ISDN ISDN PSTN Legacy PBX Configured for Basic SIP Trunking Move calls to SIP over time Completely transparent Resilience in case of: Power failure to gateway Link to ITSP Fails 12

13 Wiring Internal relays trip if power fail Back of the unit cabling layout ISDN ISDN PSTN Legacy PBX SIP ITSP 13

14 Failover ITSP SIP / VoIP PSTN The TDM-Based PBX can use SIP Trunks to reduce cost and improve flexibility Analog BRI PRI Legacy PBX PBX, TDM Endpoints 14

15 Failover ITSP SIP / VoIP PSTN The Gateway automatically routes calls to the PSTN if IP Connectivity is Lost Analog BRI PRI Legacy PBX PBX, TDM Endpoints 15

16 Failover ITSP SIP / VoIP PSTN Switches back to the ITSP when connectivity is restored Analog BRI PRI Legacy PBX PBX, TDM Endpoints 16

17 Hosted IP Centrex/Resiliency Proxy ITSP 5 ITSP 2 ITSP 1 ITSP 3 ITSP 4 All calls pass through Vega Proxy Registrar on to ITSP On Internet outage Vega Proxy Registrar assumes control Proxy Registrar routes calls over PSTN On Internet restoral, calls re-route via ITSP link PSTN 17

18 VEGA PRODUCT LINE

19 Vega Series Introduction Vega 50 SIP Up to 8 port BRI Up 10 ports FXO/FXS combos Vega 5000 SIP 24 or 50 ports FXS 2 FXO failover to PSTN Vega 100, 200, to 120 VoIP calls SIP Up to 4 T1/E1 (PRI, CAS) Power fail hardware Expandability and upgrades Software license 19

20 Features All Gateways Enhanced Network Proxy VoIP Protocols SIP TLS / SRTP for security Dual LAN + Console Port Management Web GUI CLI RADIUS SNMP Syslog Billing logs Powerful call routing capabilities Remote Firmware Upgrade Transcoding G.711,G.729,G.723 G.726 G.168 Echo Cancellation T.38 Fax relay Non Concentrating 20

21 Vega 100G 30 Calls (1 E1/T1) Fixed PSTN Combination 1 E1/T1 port Fixed VoIP Density 30 calls External Power Supply Desktop or 19 rack mount Dimensions 1U 10.6 (W) x 6.09 (D) x 1.68 (H) 21

22 Vega 200G 60 Calls (2 E1/T1) Fixed PSTN Combination 2 E1/T1 ports Fixed VoIP Density 60 calls External Power Supply Desktop or 19 rack mount Dimensions 1U 10.6 (W) x 6.09 (D) x 1.68 (H) 22

23 Vega 400G 30 to 120 Calls (4 T1/E1) Fixed PSTN Combination 4 T1/E1 ports All 4 ports always active Licensible VoIP Density 30 to 120 calls Internal Power Supply Desktop or 19 rack mount Dimensions 1U 17.7 x 1.7 x

24 All Vega X00 Series E1 Protocols Euro-ISDN ISO QSIG VN4 CAS R2MFC Private Wire T1 Protocols NI1/NI2 AT&T 5ESS DMS100 ISO QSIG Private Wires CAS (RBS) E&M wink start Loop start Ground start Up to 4 PRI / CAS trunks (always on!) NT / TE configurable (vega400g only) Including pin switching Fractional E1/T1 support MFCR2 24

25 Vega 50 Low Density Gateway FXS 4 FXS + 2FXO 8 FXS + 2 FXO Fully functional FXO ports FXO failover FXO 4 FXO 8 FXO BRI 2 BRI 4 BRI NT, TE Support Phantom power Pin switching External Power Supply Dimensions (rack mountable) 11.8 x 1.75 x

26 Vega 5000 High Density FXS Gateway Port Combinations 24 FXS + 2 FXO 50 FXS + 2 FXO Fully functional FXO ports FXO failover FXS Capabilities 8km loop length support Best in Industry Secondary protection included 80Vrms ringing Internal Power Supply Dimensions (rack mountable) 17.2 x 1.7 x

27 Vega Series BUSINESS APPLICATIONS AND USE CASES

28 SIP Trunking ITSP SIP / VoIP The TDM-Based PBX can use SIP Trunks to reduce cost and improve flexibility Analog BRI PRI Legacy PBX PBX, TDM Endpoints 28

29 SIP Trunking with Resilience ITSP SIP / VoIP PSTN Vega reroutes all calls to the PSTN if: SIP/WAN/Internet fails Power Fails to Gateway Analog BRI PRI Legacy PBX PBX, TDM Endpoints 29

30 Legacy Network Connectivity for IP PBXs IP-PBX PSTN The IP-PBX can use PSTN Trunks Analog BRI PRI SIP/VoIP SIP/VoIP LAN 30

31 Legacy Network Connectivity for IP PBXs IP-PBX PSTN Analog BRI PRI SIP/VoIP SIP/VoIP LAN FXS FXS FXS IP Phones Analog endpoints 31

32 PSTN Access for VoIP Contact Center IP Call Centers Interactive Intelligence Genesys Vicidial Noble etc. PSTN Analog BRI PRI SIP/VoIP SIP/VoIP LAN IP Phones + Agent Desktop 32

33 SIP Dial Tone/Multi-Dwelling Units VoIP Service Provider 24 or 50 analog FXS long reach lines LAN Softswitch Tenant 1 IP Network IP Router Session Border Controllers Tenant 2 IP Router Carrier SS7 GW Tenant 3 MDU Tenant N SS7 PSTN SIP Peering 33

34 Remote Office Survivability Normal IP Phones WWW Remote Office IP Phones Head Office PSTN Corporate IP PBX 34

35 Remote Office Survivability Failover IP Phones WWW Remote Office IP Phones Head Office PSTN Corporate IP PBX 35

36 POLL

37 CONFIGURATION & MANAGEMENT

38 Configuration with Browser-Based GUI Interface 38

39 Configuration with Browser-Based GUI Interface Start with Quick Config Menu. It is simpler and good for most applications You may need to go to Expert Config Menu for more complex and custom configurations 39

40 Quick Config Menu (just 4 tabs!) 40

41 Advanced Management Tools Selection of interfaces Browser Based Interface: HTTP, HTTPS Command Line Interface: Serial (RS-232), Telnet, SSH Built in logging functions Realtime Debug Syslog SNMP Automated Configuration Autoexec Cron SIP NOTIFY 41

42 Documentation Frequently updated wiki HTML/pdf based documentation Includes: Step-by-step configuration Technical documents Firmware Vega Tools How to Guides Admin guide (600 pages document; it is a goldmine!) 42

43 SNAP TOOL Sangoma Network Appliance Provisioning Tool simplifies provisioning and deployment of gateways for use on Interoperability Partners networks Sangoma builds standard configuration files for an Interoperability Partner Through the SNAP Tool, user provides installation specific info (IP Address, User_Name, Password, etc.) Snap Tool automatically builds a provisioning template that can be instantly uploaded to the gateway 43

44 Step One: Select a Carrier 44

45 Step Two: Select Gateway 45

46 Step Three: Add Specifics 46

47 Step Four: Download Template 47

48 Interoperability Partners 48

49 3CX Templates Current list of Vega Gateways Supported: Vega 50 BRI 2 ports Vega 50 BRI 4 ports Vega 50 FXO 4 ports Vega 50 FXO 8 ports Vega 100 T1/E1 49

50 POLL

51 CLOSING

52 Summary Intro to Sangoma and VoIP Gateways Vega Product Portfolio Key Vega Features and Use Cases WebGUI Configuration Overview SNAP and 3CX provisioning 52

53 For More Info Guide to Vega Gateways For future training, visit Join our next Webinar on Dec

54 Contact Us Sangoma Technologies 100 Renfrew Drive, Suite 100 Markham, Ontario L3R 9R6 Canada Website Telephone x2 (for Sales) 54

55 QUESTIONS

56 THANK YOU

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