Amdocs Compact Convergence for Mobile Virtual Network Operators (MVNOs)

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1 Amdocs Compact Convergence for Mobile Virtual Network Operators (MVNOs) Convergence doesn t have to be complex. It can be simple to implement and fast to monetize.

2 CONVERGENCE DOESN T HAVE TO BE COMPLEX. IT CAN BE SIMPLE TO IMPLEMENT AND FAST TO MONETIZE Today the term convergence is very likely to be associated with innovative offerings and cost reduction, something all MVNOs strive to attain. But many of them are still challenged by its tremendous complexity, the potential of endless costs and the most efficient method to reach their convergence goals. Unlike complex converged Business Support Systems (BSS) solutions that cost tens of millions of dollars and have long implementation schedules, Amdocs Compact Convergence is specifically designed to address the unique challenges of Mobile Virtual Network Operators (MVNOs). This uncomplicated solution delivers all the necessary functionalities that MVNOs need at a fast implementation time and fast time to market with new services. In addition, it allows seamless compatibility & interoperability with MNO Networks, openness to integrate with non-telecom systems that the MVNO may have and all that while maintaining lean and low cost structure. 2 AMDOCS COMPACT CONVERGENCE

3 Significant value delivered in a compact solution Amdocs Compact Convergence is a real-time converged billing and service delivery solution, designed specifically for MVNOs as well as for small-medium sized service providers. These service providers can now enjoy a field-proven and mature product that delivers convergence in a simple and unified manner, from system setup and integration to ongoing operations. Its smart design as well as advanced configuration tools control all aspects of the system, while combining reliable services and reduced cost of operation to deliver superior return on investment. Optimized for operations that require a turnkey, holistic solution, Amdocs Compact Convergence is a unique solution that offers significant value. With pre-integrated BSS and a Service Delivery Platform, it provides the flexibility and versatility service providers need. Using simple configuration tools, the Service Delivery Platform supports end-to-end operational changes, enabling quick and successful execution. Amdocs Compact Convergence is delivered with Amdocs carrier-grade, proven business processes and best practices, including: Approach Target Customers Customer Orders Product Customer Has a Question / Request / Complaint Customer Uses a Service Product Life Cycle Bill Day Arrives Customer Pays Customer Did Not Pay Manage Resource Life Cycle Manage Partner Relations 3 AMDOCS COMPACT CONVERGENCE

4 Fully compatible and highly flexible to support any MVNO model Amdocs Compact Convergence addresses MVNO and MNO business needs on all levels operational, marketing and financial. The platform s built-in real-time BSS and service applications are core elements of the MVNO s strategy and daily operation. A scalable and robust solution, Amdocs Compact Convergence s pre-integrated out-of-the-box modules enable efficient deployment for MVNOs, enabling go-live within a short period of time. With Amdocs Compact Convergence, customers can recognize early ROI and business benefit realization. Delivered on site or on the cloud Amdocs Compact Convergence can be implemented at the customer s site or on the cloud (public or private) with embedded business processes and operational support delivered by Amdocs Managed Services to reduce upfront and ongoing operational costs, while providing 24/7 support. Integrated with all the leading NEPs in the market, Amdocs MVNO solution supports smooth and rapid integration with your host MNO. The modularity of the solution allows the MVNO to pick and choose modules from the solution and supports any operational model (thin/light, medium, thick and full) based on the business strategy undertaken by the MVNO. Regardless of your segmental dominancy or your unique distribution model, Amdocs Compact Convergence is easily integrated with the existing MVNO IT systems as well as with non-telco systems using industry standard integration methods without resorting to software development/coding efforts. 4 AMDOCS COMPACT CONVERGENCE

5 Convergence made simple 1. Simple to setup Designed from day 1 to support fast and simple deployment of postpaid, prepaid and hybrid billing systems, Amdocs Compact Convergence is equipped with deployment tools that require just a small staff. Even in more involved implementations that have complex requirements, systems can be fully functional in just 3-4 months. 2. Simple to operate The Amdocs Compact Convergence s interfaces turn sophisticated rating and network configurations into small, intuitive operations that are housed in applications with a similar look and feel. In addition to supporting today s billing features, the interfaces ensure straightforward configuration adjustments to support future needs. The applications operational tools automate business processes, requiring intervention only in the case of exceptions, making the system easy to use and inexpensive to operate. 3. Simple to adopt changes Business changes happen all the time requirements from marketing, special promotions, creative bundles and more. Workflow and Webflow engines give service providers easy-to -use drag and drop tools and a set of over 400 Service Independent Building Blocks (SIBs) to amend business processes and support new requirements quickly and at lower cost. 4. Simple to integrate Most of the functionality provided by Amdocs Compact Convergence is available via Application Programming Interfaces (APIs) for integration with the existing stack. The exposed functionality along with Web Service Definition Language (WSDL) lets service providers create their own SIBs and design their own services. Fast time to market for new services and bundles Future-proof growth platform that supports any service, on any device, on any network Powerful and flexible Service Creation Environment (SCE) for maximum business agility Network-connected convergent, real-time charging Full support for prepaid and postpaid services, including promotions bonus and allowance packages Modular, fully integrated and complete solution Amdocs Compact Convergence Benefits 5 AMDOCS COMPACT CONVERGENCE

6 Service Creation Environment (SCE) Quick & easy launch of new services The Service Creation Environment is a creating playground for launching new services, by managing the different components of the desired services. It is an intuitive Drag & Drop graphic tool, no coding requires. It only requires picking service blocks from a long list of more than 400 services, and simply connecting them one to another. These processes can be later on improved or re-edited. Moreover, since the Service Creation Environment is common for all the processes in the system, when making changes their immediate impact can be seen on all other aspects of the operation. Amdocs Service Creation Environment enables us to easily configure business processes and launch new offerings fast, cutting down processes configuration times from days to hours, no coding required. With the Service Creation Environment we are innovative and competitive. Shantha Padmasiri, Senior manager IN, Etisalat, Sri Lanka Mobile operator in Sri Lanka, with 5M subs To support our customers we have to be able to think of an idea on Monday and be able to offer it on Friday and the Amdocs platform enables us to achieve that The Amdocs Compact Convergence works like a sales machine it just sells and sells and sells. Luidvikas Andriullis, CMO, Effortel Effortel is an MVNE, serving 12 MVNOs across Europe, Middle East and Asia from a centralized platform based in Brussels, Belgium 6 AMDOCS COMPACT CONVERGENCE

7 Amdocs Compact Convergence Main functional modules HL APIs Resource Manager Business Processes Business Implementation & Integration Layer Rating & Charging Order Manager Voucher Manager Customer Care Charging Balance Management Billing :Financial AR / Collection / Journaling Subscriber Life Cycle Workflow Engine Foundations Webpage Designer Service Studio Product Catalog Business Price Alarm Monitoring Customer Service Provides a unified customer experience across the call center and self-care channels. Charging and Billing A converged charging and billing platform that uses a single rating and charging engine for any service offering. Real-time Network Interface Provides a real-time connection to any network technology using all interfaces. Foundations Provides maximum flexibility with a unified Product Catalog, Workflow Engine and Resource Manager capabilities. Network Interface Report Generator IN & SCP Media Server :Interactions IVR / USSD / SMS Event & Session management )IN / SCP / Next Gen( Amdocs Compact Convergence suite supports full convergence: ANY Network/Protocol (LTE, GSM, CDMA, WIMAX, IMS ISUP, INAP, SMPP, Diameter) ANY Service (Voice, SMS, Data, Value Added Services) ANY Payment Method (Prepaid/Postpaid, Vouchers, Money Transfer) Access Control The Amdocs Compact Convergence suite provides us with an ideal prepaid and service delivery platform to quickly and cost-effectively support the launch and operations of new MVNOs, all from one location, regardless of the mobile network operator or network technology. Bertrand Salomon, Deputy Ceo, Transatel, France Transatel is an MVNE, serving more than 20 MVNOs across Europe from its centralized ACC platform located in Paris, France. Deployed in 2006, Amdocs Compact Convergence is connected to multiple MNOs serving multiple MVNO brands, currencies and languages from a centralized solution. 7 AMDOCS COMPACT CONVERGENCE

8 Strong Global Footprint With over 30 successful implementations, Amdocs Compact Convergence positions itself as a leading compact BSS solution, cost-effectively addressing MVNOs unique needs worldwide. Amdocs Compact Convergence, in combination with the systems integration experience of Value Team, was a perfect fit. Together, they allow our MVNO customer to quickly create and launch new services, promotional campaigns and pricing plans, while keeping operational and maintenance costs low. Paolo Huscher, International Business and MVNO Director Value Team Value Team (Today NTT Data), is one of Italy s largest SIs and has deployed Amdocs Compact Convergence for its MVNO customer COOP in Italy. COOP operates the largest supermarket chain in Italy and operates MVNO services under the brand of COOP Voce since The Amdocs Compact Convergence suite helps us operate more efficiently and cost effectively, and meet our customers competitive goals to offer low-cost mobile phone services. Arkadi Panitch, CEO Effortel Effortel is a Mobile Virtual Network Enabler (MVNE) providing platformbased transaction processing and management services for Mobile Virtual Network Operators (MVNOs), and acts as an MVNO itself in partnership with Carrefour. Using Amdocs Compact Convergence, Effortel serves 12 MVNOs across Europe, the Middle East and Asia from a centralized platform based in Brussels, Belgium. Deploying Amdocs Compact Convergence in record time will enable us to be the first MVNO to launch in Cyprus. The Amdocs software will allow us to quickly go to market with new services and attractive price plans that address the needs of new market segments and subscribers that are looking to replace their existing mobile provider. Hermes Stephanou, Managing Director PrimeTel PrimeTel PLC is the largest private telecommunication company in Cyprus that offers and develops voice, data and video services. PrimeTel is one of the few telecommunications operators in the region that can provide a full spectrum of connectivity and services. In May 2011, PrimeTel launched the first MVNO in Cyprus, making it the third cellphone operator on the island. 8 AMDOCS COMPACT CONVERGENCE

9 About Amdocs For 30 years, Amdocs has ensured service providers success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its more than 20,000 employees serve customers in over 70 countries. Amdocs: Embrace Challenge, Experience Success. For more information, visit Amdocs at Copyright 2013 Amdocs. All Rights Reserved. Reproduction or distribution other than for intended purposes is prohibited, without the prior written consent of Amdocs. Amdocs owns or has rights to use trademarks or trade names in conjunction with the sale of our products and services, including, without limitation, each of the following: Amdocs, Bridgewater Systems, ChangingWorlds, Clarify, Cramer, CES, Collabrent, DST Innovis, Ensemble, Enabler, Intelecable, Intentional Customer Experience, JacobsRimell, jnetx, MX Telecom, OpenMarket, Qpass, SigValue, Streamezzo, Stibo Graphic Software, Xacct, Aging in Place, Embrace Challenge, Experience Success, and Quality Consumption. Created 09/14