Adecco Salary Guide Malaysia

Transcription

1 2012 Adecco Guide Malaysia

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3 Work has a direct impact on the lives of hundreds of thousands of people every day. The importance of work and what we do to help people find jobs cannot be overstated. Work is a basic need; it should be a basic right for all people. We help individuals find work, support companies throughout their life cycle and make a positive contribution to society by sustaining employability. Patrick De Maeseneire CEO Adecco Group 3

4 Contents Part 1: Salaries for Administration & Office Support Positions Across All Sectors/Industries 4 06 Administration & Office Support 06 Office Support 06 Secretarial 06 Accounting & Finance 07 Human Resources 07 Sales & Customer Service 08 Marketing 08 Logistics Part 2: Salaries for Industry-Specific Positions 09 & Technical 10 Information Technology 12 Medical & Science 13 Banking

5 Welcome to the 2012 Adecco Guide, Malaysia Welcome to the 2012 Adecco Guide, Malaysia a comprehensive overview of updated salary information, job descriptions and trends across key sectors and industries. The salary information in this guide has been researched by Adecco experts who liaise with clients and candidates every day of the week. The information is based on their extensive experience in recruitment and human resources. Throughout the year, these experts will continue to provide salary updates and to ensure that you always have the information that you need at your fingertips. 5 In 2011 and Q1 & Q2 of 2012, there was a strong growth in job opportunities across most sectors. There is an increased confidence within many organisations to further expand their headcount, following key government initiatives that supports the growth and productivity of many businesses in Malaysia. Job seekers in many sectors continued to have multiple career options open to them, along with bargaining power relating to salary and compensation packages. As in 2011, we are continuing to see organisations compete to attract and retain the very best talent. Human Resource professionals, within companies and organisations, arguably have a more important role than ever before as they endeavour to ensure that their business leaders have the strongest teams in place. This guide covers many specific job titles across various industry sectors. However, if you are looking for salary data that may not be covered, then please do connect with your Adecco contact who will be pleased to support you. I personally hope that this 2012 Adecco Guide, Malaysia, will be of great benefit to you and your colleagues. Lynne Ng Regional Adecco South East Asia

6 Administration & Office Support Position Job Description Qualification Experience [Monthly in MYR] Office Support Administration/Office Reports to the or General. Responsible for office administration and management and formulates administrative policies. Sources for and negotiates with vendors. Diploma/Degree 6,000 Administration Assistant/ Executive Supports the general administrative function. SPM/Diploma 1-5 1,800 3,000 Data Specialist Receptionist Data analysis, data mining and preparation of report. Proficient in advanced Excel skills (Macros, V-Look up, pivot tables etc). Attends to calls, visitors, mailing and general administrative support. Reports to the Office or HR. Excellent communication skills and highly presentable. Diploma/Degree 3-5 3,500 5,500 SPM/Diploma ,800 3,000 6 Driver (goods/products) Drives van/small lorry. Able to speak and write English. Secondary education. Class D License required. Secretarial Personal Assistant Supports top management (sometimes C-Suite level). Manages full secretarial and administrative function for an executive. May supervise Junior Secretaries or oversee a group of Administrative Assistants. Excellent coordination and communication skills. 1 1,800 3,000 Diploma/Degree ,000 1 Executive/Senior Secretary Supports Heads of Department, s, General etc. Oversees calendar/travel management, prepares presentation materials and coordinates meetings. Excellent communication skills. Diploma/Degree/ Secretarial Certificate 8,000 Secretary/Department Secretary Supports a group of s/department. Coordinates meetings, travel and calendar management and general administrative support. Diploma/Degree/ Secretarial Certificate 3-5 3,500 5,500 Accounting & Finance Finance Responsible for strategic financial management. Establishes financial policies and acts as an advisory to management on business operations. Degree with CPA 8-10 Accountant Accounts Executive Accounts Assistant Payroll Assistant Responsible for full set of accounts and consolidation of reports (management, financial reports). Supervisory experience is often required. Responsible for full set of accounts (either AP, AR, GL). Prepares financial reports. Performs transactional accounting function and general administrative duties. Prepares salary calculations, data entry and submission of statutory contributions. Degree/ACCA II 3-5 LCCI/Diploma 2-4 4,000 LCCI/Diploma 0-2 2,000 2,600 SPM/Diploma 1-3 2,000 2,600 Internal Auditor Credit Control Financial Analyst Pricing Analyst Reports to the Financial Controller/Finance /Audit. Performs internal audit/ensures compliance and processes are in order. Prepares audit reports. Reports to the Finance. Performs credit checks, prepares credit reports and may supervise a team of accounts assistants. Responsible for analysing financial data and making strategic business recommendations. Performs pricing activities and implements pricing policies. Compiles data for business analysis use. Proficient in advanced Excel (Macro). Degree/CIA 5-10 Degree 3-5 6,000 8,000 Degree/CPA holder 3-5 6,000 8,000 Diploma/Degree 2-5 3,500 5,500

7 Administration & Office Support Position Job Description Qualification Experience [Monthly in MYR] Human Resources Assistant HR / HR Compensation & Benefits Senior HR Executive HR Assistant Responsible for the planning and control of the full spectrum of HR duties - that includes recruitment, training and labour relations etc. Likely to have supervisory experience. Responsible for the overall compensation and benefits structure for an organisation. Will likely work closely with the HR. Reports to the HR and supports with the full spectrum of HR functions that will likely include recruitment, compensation and benefits, training and payroll administration. Provides administrative support to the HR department. May report to the HR Executive or HR. Diploma/Degree 5-10 Degree with Specialist Diploma in Compensation and Benefits 5-10 Diploma 3-5 3,500 5,500 Diploma/Degree 1-3 2,000 3,000 Training Training Executive Responsible for the training and development function within an organisation and for formulating training programmes that will support talent retention. Has experience in conducting training programmes and possesses supervisory experience. Supports the Training and is responsible for the coordination of training courses. Identifies and recommends training courses. Monitors and implements training activities. Degree with Specialist Diploma in Training and Development Diploma in HR (Training and Development) ,000 7 In-house Recruiter Conducts staffing and recruitment activities and works closely with staffing partners. Works closely with department managers to strategise on recruitment requirements and to ensure that talent attraction needs are met. Degree in HR Sales & Customer Service Sales Develops the sales plan to meet specific sales targets. Implements sales strategies as required. Oversees the sales team and ensures that all selling tools are in place. Diploma/Degree 4-6 Senior Sales Executive Supports the Sales in execution of their duties. Duties include prospecting, preparation of proposals, presentations and business development planning. Diploma/Degree 2-4 Key Account Responsible for overall business development with key company clients. Maintains and builds close relationships with key stakeholders and ensures high levels of customer service. Diploma/Degree 4-5 3,500 6,000 Customer Service Manages a team of Customer Service Personnel. Develops customer servicing and retention programmes and works closely with key company departments. Diploma/Degree 4-6 4,000 6,000 Customer Service Executive Sales Coordinator Telemarketer Call Centre Officer Inside Sales Support Representative Handles enquiries and provides timely feedback. Also involved in pre and post sales support. Supports the Customer Service as required. Provides full sales coordination support for the sales team, which may include client prospecting, data input and preparation of sales reports. Needs to be proficient in Excel. Markets company s services to prospects and existing clients by telephone. Strong communication skills required. Provides information to customers via telephone. This may be sales, service or information related and may be in-bound or out-bound. Provides customers with friendly and professional communication. May involve shift work. Maintains close contact with current/existing clients for contract renewals/new business requirements. Excellent communication skills required. Diploma/Degree 0-2 2,000 3,000 Diploma/Degree 2-3 3,500 SPM/Diploma 1-2 2,000 3,500 SPM/Diploma 1-2 4,000 SPM/Diploma 2 3,500

8 Administration & Office Support Position Job Description Qualification Experience [Monthly in MYR] Marketing Marketing Oversees strategic marketing planning (advertising, PR, promotions etc). Is involved in the budgeting process and works closely with senior management and business unit managers. Degree 6,500 Marketing Executive/ Specialist Supports the Marketing and is involved in the development and execution of marketing and promotional activities. Conducts market surveys and reports as required. Diploma/Degree 2-4 3,500 Marketing Coordinator/ Assistant Supports the Marketing Department with the coordination and development of reports. May also be required to perform marketing administrative duties. Diploma 1-3 2,000 3,500 PR Conceptualises and crafts news releases and media information. Is involved in product launches and special events. Responsible for social media campaigns and initiatives. Is involved in all aspects of how a company is perceived externally. Degree 8,000 PR Executive Supports the PR in the handling of media relations. Follows-up with media enquiries and ensures clear and open communication at all times. Diploma/Degree 2-4 3,000 8 PR Co-ordinator/ Assistant Supports the PR Department with coordination of PR activities, assists in the preparation of PR materials, reports and other duties as required. Diploma 1-3 3,500 Logistics Warehouse Plans and manages the storage and retrieval process. Manages all aspects of warehouse operations. Diploma/Degree 8,000 Warehouse Supervisor Supervises warehouse staff. Ensures proper human resources utilisation and deployment. Responsible for inventory management and other associated activities. SPM/Diploma 3-5 3,000 Warehouse/Store Assistant Handles basic warehouse operations, including receiving, packing, checking and storing of goods. PMR/SPM 1-3 1,800 3,000 Supply Chain Responsible for supplier relationship management, materials planning and procurement. Develops policies and material control systems to reduce costs and streamline procedures. Diploma/Degree 6,000 Supply Chain Executive Manages the order fulfillment process. Handles forecasting, purchasing, delivery coordination, management and inventory. Diploma/Degree 3-5 2,800 Logistics Assistant Assists in basic warehouse operations - that includes packing, unpacking and basic paperwork. SPM/Diploma 1-3 2,000 3,000 Logistics Supervisor Supervises the logistics team to execute shipping and freight operations. Reviews effectiveness of operating procedures, maintenance, space utilisation and protection of equipment. SPM/Diploma 3-5 3,500 Shipping Executive Attends to customer freight bookings/reservations with carriers, trucking, haulage and warehousing arrangements. Prepares weekly and monthly shipment summary reports. Prepares shipping invoices and monthly statements. SPM/Diploma/ Degree 3-5 3,500 Shipping Coordinator/ Assistant Procurement Specialist Order Fulfillment Representative Processes and handles all import and export shipping documentations. Coordinates with freight forwarders and agents for courier shipment and daily transport arrangements. Follows-up on the status of shipments. Interfaces with contract manufacturers for demand/order requirements. Negotiates with vendors for pricing and service KPI s. Maintains customer relationships by supporting the fulfillment process and ensuring customer satisfaction. SPM/Diploma 1-3 3,000 Diploma/Degree 3-5 4,000 Diploma/Degree 3-5 3,000 4,000

9 & Technical Position Job Description Qualification Experience [Monthly in MYR] Equipment Engineer Drafter Mechanical Designer/ Design Engineer Sales Engineer Service Engineer Field Applications Engineer Electrical/Electronics Design Engineer Environment Health & Safety Engineer Industrial Engineer Assistant/ Engineer/ Assistant Technician/Technical Specialist Quality Assurance Assistant Engineer Project (EPC) Construction (EPC) Piping Supervisor Electrical & Instrumentation Engineer Mechanical Engineer Civil & Structural Engineer Quantity Surveyor Process Engineer (Chemical) Welder Welding Supervisor Plans, organises and manages equipment installation. Upkeeps and enhances equipment within the manufacturing industry. Drafts mechanical, electrical or architectural parts or components using appropriate software. Designs mechanical parts or components using Pro-Engineer/Unigraphics. Solidworks/Catia software. Involvement from design through to conceptualisation, development to mass production and quality control. Responsible for account servicing, business development and meeting specified sales targets. Supports post-sales service and provides servicing, maintenance of equipment and instruments at clients' sites (local and international). Provides pre-sales support in bidding, customised solutions and product development coordination between customer R&D and in-house sales teams. Undertakes electrical design and product development for electrical aspects, e.g. electrical schematic design and testing, embedded firmware and microcontroller designs. Ensures fire prevention and safety practices in accordance with Factories and Fire Safety Acts. Facilitates site compliance with Malaysia's EHS requirements. Implements EHS policies and compliance. Plans factory layouts, monitors and conducts capacity planning for equipment and processes. Establishes manufacturing cycle times for new processes. Performs support role in R&D and production/maintenance. Performs technical support role in R&D and production/maintenance. Assures quality for incoming or manufactured parts/components/modules. Maintains appropriate quality assurance systems and certification. Project management from engineering, procurement and construction to commissioning of facilities/plant. Establishes schedules for tenders, project budgets and monitors procurement and sub-contractors. Works closely with construction teams to ensure all design works conform to specifications. Monitors day-to-day activities in the construction of industrial plants/ projects. Ensures that work is carried out as per plans and specifications. Controls and handles all sub-contractors from piling to architectural finishes. Responsible for piping schedules and erection/inspection of piping work. Updates engineering P&ID drawings and piping layouts. Oversees the work of sub-contractors. Responsible for all installation, commissioning and troubleshooting of plant instruments and controls. Upgrades plant reliability, efficiency, safety and operations as required. Plans, coordinates and implements plant equipment and instrument maintenance. Upgrades plant reliability, efficiency, safety and operations as required. Designs steel structures using STAAD-Pro. Prepares and evaluates tender packages. Responsible for cost control/estimation of projects and works closely with procurement on budgeting. Clamping, holding, tack-welding, heat-bending, bolting, or grinding spare parts as necessary to satisfy the technical requirements and create a welded final product. Monitors welder performance and performs trouble shooting for defect that occur during welding process. Degree in 2-4 3,000 4,000 NTC/Higher Nitec/ Diploma Diploma/Degree in Mechanical Diploma/Degree in Diploma/Degree in Diploma/Degree in ,00 3, ,800 4, ,600 3, ,600 3, ,600 3,500 Degree in 2-5 2,800 Degree in 5-7 3,500 5,500 Degree in Industrial/ Manufacturing NTC/Higher Nitec/ Diploma in NTC/Higher Nitec in Diploma/Degree in or Quality Assurance Management 2-5 3, ,600 3, ,600 4, ,800 Degree in ,500 13,500 Degree in NTC/Higher Nitec/ Diploma Degree in Electrical Degree in Mechanical , ,600 4, ,600 4,000 Degree in ,000 Diploma/Degree in Degree in Chemical/ Mechanical Certificate/Diploma in Welding Certificate/Diploma in Welding CNC Machinist To operate and maintain CNC machine. Certificate in CNC Programmer Responsible for developing numerical controlled machine programs. Diploma in Manufacturing 2-5 2, ,600 2, , ,600 2, ,000 3,800 9

10 Information Technology Position Job Description Qualification Experience [Monthly in MYR] 10 IT Project Strategic/ Major Accounts Sales/Channel Sales Account MIS/IT Application Project (ERP) Infrastructure Project IT Security Network Engineer Network Support Engineer Systems Engineer Network Administrator Wintel Systems Administrator UNIX Administrator Database Administrator Systems Analyst Overall responsibility for planning, budgeting, executing and running the IT operations for an organisation. Reports either to the CIO/COO/ CFO or CEO. Overall responsibility for planning, budgeting and delivering projects. Oversees project managers who assist in delivering projects. Reports to the CIO or Head of IT. Single point of contact for all matters pertaining to strategy and operations, in addition to service level agreements. Reports to the Strategic Accounts who oversees more than one account. Responsible for driving the sales of products or services by managing relationships with large partners who are able to provide marketing, logistics and knowledge for local markets. Reports to the Sales or Channel Sales. Manages the overall operations for IT within the organisation for a specific location or country. Reports to the CIO or Head of IT. Manages one or more application projects from the design phase through to delivery per end-user specifications. Reports to the Project or Head of IT. Manages one or more infrastructure related projects from design phase through to roll-out. Reports to the of Infrastructure or Head of IT. Designs and operates the IT security infrastructure for an organisation. Responsible for creating and administering security policies and managing corporate firewalls, DMZ servers as well as providing anti-virus solutions. Reports to the of Infrastructure or Head of IT. Designs and operates the network infrastructure for an organisation. Responsible for 100% uptime of all networks. Reports to the Network or IT. Responsible for operating the network infrastructure for an organisation and for uptime of all networks. Reports to the Network or IT. Part of the IT team, responsible for operating the Windows and UNIX Servers in the data centre. Responsible for the 100% uptime for these servers and its related applications. Reports to the Infrastructure or IT. Responsible for operating the network infrastructure for an organisation and uptime of all networks. Reports to the Network or IT. Part of the IT team, responsible for operating the Windows Servers in the data centre. Responsible for the 100% uptime for the Windows Servers and related applications. Reports to the Infrastructure. Responsible for operating the UNIX Servers in data centres, 100% uptime for the UNIX Servers and related applications. Reports to the Infrastructure or IT. Responsible for operating Database Servers - Oracle/SQL Server/ DB2/Sybase in data centres and for 100% uptime for these servers and related applications. Reports to the Infrastructure or IT. Responsible for working with end users to understand requirements, design of functional specifications and data flow diagrams, code development, testing and delivery of software applications. Reports to a Project. Master's in Business Management, Degree in or Computer Science Master's in Business Management, Degree in or Computer Science/IT Master s in Business Management, Degree in or Computer Science/IT Master's in Business Administration/ Degree Master's in Science/Degree in Computer Science/IT Master's in Science/Bachelor's Degree in Computer Science/IT and PMP Certified Master's in Science/Bachelor's Degree in Computer Science/IT and PMP Certified Master's in Science/Degree in Computer Science/IT , ,000 Regional Sales Drives and delivers sales for an organisation. Management of the Master's in Business Management, ,500 1 sales process and Sales Executives. Reports to the Regional Sales Degree in or Computer. Science/IT Service Position Manages Job Description and delivers services for clients as per service level Qualification Master's in Business Management, Experience ,500 16,000 Delivery agreements for particular projects. Reports to the Service Delivery. Degree in or Computer Science/IT [Monthly in MYR] ,500 18, ,000 14, ,500 13, ,500 14, ,000 14, ,000 Degree in Computer Science/IT Degree in Computer Science/IT 4-6 3,500 6,000 Degree in Computer Science/IT 5-7 3,500 6,500 Degree in Computer Science/IT 4-6 4,000 Degree in Computer Science/IT 4-7 3,500 6,000 Degree in Computer Science/IT 4-8 4,000 7,500 Degree in Computer Science/IT 8,500 Degree in Computer Science/IT 7,500

11 Position Job Description Qualification Experience Information Technology [Monthly in MYR] Analyst Programmer Software Engineer Programmer Web Designer Helpdesk Analyst IT Assistant Responsible for design of functional specifications and data flow diagrams, code development, testing and delivery of software applications. Reports to the Application Project. Responsible for design of data flow diagrams, code development, testing and delivery of software applications. Reports to the Application Project. Responsible for code development, testing and delivery of software applications. Reports to the Systems Analyst or Project. Responsible for the design and development of the user interface for the internet/intranet related web pages. Reports to the Web Developer or Project. Responsible for performing level 1 - basic IT troubleshooting services. Involved in creating tickets for tracking IT issues and escalation of issues to level 2 teams if issues remain unresolved. Reports to the Helpdesk, who is responsible for overseeing all Helpdesk Analysts. Responsible for the day-to-day IT operation support. Troubleshooting on faulty system reported by users. Installing and configuring computer hardware operating system and applications. Degree in Computer Science/IT 4-6 3,500 Degree in Computer Science/IT 3-5 3,500 6,000 Degree in Computer Science/IT or Diploma in IT Degree in Computer Science/IT or Diploma in IT Degree in Computer Science/IT or Diploma in IT 2-4 2,800 4, ,000 5, ,800 4,000 Diploma/Degree in IT 2-4 1,800 11

12 Medical & Science Position Job Description Qualification Experience [Monthly in MYR] 12 Medical Medical Medical Affairs Sales & Marketing General Head of Marketing Regional Marketing Product Sales / Business Medical Sales Executive Scientific Regulatory Affairs (Regional) Regulatory Affairs Executive Clinical Research Clinical Research Biomedical Science Engineer (Production/ Chemical/Technical) Engineer (Electrical/ Instrument/ Mechanical) Chemist (QC/Analytical) Quality Officer (Compliance/ Validation/Assurance) Supervisor (Manufacturing/ /Quality) Provides support to sales and marketing activities. Oversees pharmacovigilance, regulatory affairs and clinical development activities. Responsible for team management. Provides support to sales and marketing activities. Managing industry key-opinion leaders. Product and brand champion. Leads the management team. Accountable for sales and profitability targets. Responsible for overall organisational development and resources allocation. Responsible for developing and implementing marketing plans and pricing strategies. Ensures achievement of agreed sales, market share and profitability objectives. Analysis of individual markets. Develops and implements product marketing strategy - that includes all aspects of the marketing mix. Develops strategic product marketing plans in line with company strategy. Continually assesses the impact of the marketing plan and adapts when necessary. Manages the sales team to achieve set targets. Prepares sales strategies, conducts business development and contributes to overall company growth. Actively involved in new product launches, brand promotions, conducting hands-on workshops/training and seminars. Achieves sales, distribution, market share and profitability objectives. Responsible for weekly volume sales forecasts and performance. Liaises with in-country regulatory teams to deliver timely license approvals and associated matters. Liaises with local regulatory authorities and area/international regulatory to deliver timely license approvals. Leads the clinical research team and ensures the unit's participation in clinical development programmes. Ensures clinical trials are conducted in required timeframes, with cost and quality standards according to SOPs and ICH GCP. Conducts pre-study, initiation, interim and close out monitoring visits. Coordinates and performs comprehensive site management. Provides process support to the manufacturing operation and timely engineering support to improve product quality and process yield. Assists in preventive and break-down maintenance of equipment, and carries out technical analysis on equipment. Writes/reviews/approves QC Records, Standard Operating Procedures, Protocols (SOP), etc. Responsible for day-to-day deployment and management of Quality Systems related to laboratories and associated activities. Oversees day-to-day activities in accordance with approved SOPs/ Plan/Policies for a large scale, multi-product, GMP biotech contract manufacturing facility. Reviews and approves protocols/reports including site discrepancies and deviations investigation/closure. Accountable for and involved in all production processes. Oversees all tasks on the work floor as they are carried out and provides assistance and troubleshooting where needed. MBBS 10 with at least 3 in a commercial set-up 1 30,000 MBBS 3+ 8,500 MBA + Degree 1 Degree 8+ 1 Degree 8+ 16,000 Degree 4+ 8,000 Degree 4+ Degree 0-2 2,000 3,000 Degree in Science (Pharmacy preferred) Degree in Science (Pharmacy preferred) ,200 3,500 Degree in Science 4+ Degree in Science 2+ 3,000 Degree in Mechanical/ Chemical/Bio or other relevant qualification Degree in Mechanical Electrical/Instrument Degree in Biotechnology, Biochemistry, Chemistry or equivalent Degree in /Science Degree or higher from a recognised institution Degree/Diploma in a Science/ related discipline 2+ 2,200 3, ,200 3, ,200 3, (in Biopharmaceutical) with at least 3 in a supervisory capacity 3,000 4,000 2,700 4,000

13 Banking Position Job Description Qualification Experience [Monthly in MYR] Back Office Settlements Based in the operations department, a Settlements Specialist will be reponsible for trade confirmations, monitoring and reporting. Corporate Actions Based in the operations department, a Corporate Actions specialist manages operational situations around actions such as splits, dividends, mergers and acquisitions. 6,000 4, Treasury Operations Documentation Responsible for accounting, reporting and monitoring - a Treasury Operations Specialist is responsible for back office processes throughout debt, cash and investment operations. Diploma/Degree/Masters & any professional certifications from the banking industry 6,000 4, A An operations-based role that is reponsible for drafting documentation for derivative trade confirmations. 2,200 Middle Office Audit Responsible for examining, verifying and reporting on the accuracy of records. Diploma/Degree/Masters & professional certifications 8,000 Compliance Responsible for overseeing, implementing and ensuring that departments are working within guidelines set by governmental financial bodies. Diploma/Degree/Masters & professional certifications Operational Risk Responsible for the management of risk not based on direct investment activities. Including, but not limited to processes, people and systems. Diploma/Degree/Masters & any professional certifications from the banking industry Credit Risk Responsible for maximising a bank s risk-adjusted rate of return by maintaining credit exposure within acceptable parameters - to avoid defaults. Diploma/Degree/Masters & any professional certifications from the banking industry Market Risk Responsible for managing the risk of investment activities. Diploma/Degree/Masters & any professional certifications from the banking industry Client Services Responsible for supporting clients via account maintenance and relationship management. 3,500 5,500 11,000 13,000 1

14 Banking Position Job Description Qualification Experience [Monthly in MYR] Front Office Corporate Banking - Front Office Responsible for banking services tailored for large organisations - that include financing and cash management. 8,000 Private Equity - Front Office Responsible for managing buyouts, venture capital and/or mezzanine financing activities for privately held entities. 8,000 Fund Management - Front Office 14 Investment Banking - Front Office Responsible for overseeing and making investment decisions for a mutual or hedge fund. Diploma/Degree/Masters & certification in fund management 8,000 Responsible for proving advisory services for mergers, acquisitions and other types of financial transactions. Assists institutions to raise money by issuing and selling securities in the primary market. Also assists in raising funds in the capital markets. 1 Retail Banking Bank Teller Bank Officer Responsible for processing transactions for retail banking customers. SPM/STPM/Diploma/Degree 2,400 2,800 Performs customer service, administrative and/ or accounting duties. Processes and verifies documentation, reports and data within a retail bank. 2, , Branch Personal Financial Consultant Responsible for branch administration and operations, personnel management and customer service within a retail bank. 4,000 Responsible for advising customers on financial planning. Diploma/Degree/Masters & any professional certifications from the banking industry 4,000 1

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16 Adecco S.A. is a Fortune Global 500 company and the global leader in HR services. The Adecco Group network connects over 700,000 associates with business clients each day through its network of over 33,000 employees and 5,500 offices in over 60 countries and territories around the world. Registered in Switzerland, and managed by a multinational team with expertise in markets spanning the globe, the Adecco Group delivers an unparalleled range of flexible staffing and career resources to corporate clients and qualified associates. 16 Established in Malaysia in 1987, Adecco offers a comprehensive range of services that includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management and outplacement. Services are delivered through a network of general and professional staffing offices. For further details, please see adecco.com.my