Certificate in Business Skills for Managers

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1 Certificate in Business Skills for Managers Advance your critical thinking, business leadership and communications skills for career success. Receive training in 10 essential leadership areas. Your 5-day certificate program covers 10 strategic competencies essential for managers today. Effective written and verbal communications skills, sound strategic thinking and project execution skills are just three core competencies for long-term management success. If you are a professional manager who wants to advance your career through sound learning and skills development, the Certificate in Business Skills is the ideal program for your career advancement to the most senior-level positions in your organization. OPEN ENROLMENT Management & Leadership Upcoming Session: Sep , 2014 Feb , 2015 What Participants Say: Excellent opportunity to gain new knowledge that will inspire my own personal and professional development. The learning domains were broad enough to provide direction on where I should focus my attention for deeper meaning. J. Bertie, It Manager Business Systems, Centennial College. Excellent content and wonderful presenters. Handful of takeaways I can start using immediately. F. Mandhari, Manager, Communications, Central Bank of Oman I should have done this earlier in my career. M. Liao, Director, Operations & SC, Walt Disney Studios I feel I have a lot more to offer to my job as this course has reinforced my strengths, given me tools to help me work on my weaknesses, and reassured me that I am developing my career and my expertise as I wished. A. Damiani, Human Resources Manager Comtek Advanced Structures Ltd. Enrol today to earn your certificate. See back for three ways to register. Receive 35 PDUs towards your PMI Continuing Certification Requirements The Best Part: Receive essential training in 10 key management competency areas that will help you achieve excellence in your position as manager and change leader. Preview & Register Online

2 What You Will Learn 1. The 10 most important leadership competencies for managers 2. How to convey your message persuasively in your business writing and verbal presentations 3. Critical thinking, innovation and problem solving techniques to tackle any business challenge 4. Using project management frameworks for all of your assignments 5. Effective leadership and teambuilding strategies 6. Preparing budgets and financial analysis to support your business decisions 7. Productivity management and stress management techniques 8. Coaching your staff for success 9. How to foster relationships with senior management, clients and cross-functional teams. Certificate in Business Skills for Managers Who Should Attend The comprehensive 10-module Certificate in Business Skills is recommended to those managers with a minimum of two years of direct employee management experience. Enhance your skills in key management areas: y Business Management & Leadership y Project Management y Business Writing y Communications Management y Stress Management y Critical Thinking & Problem Solving y Presentation Skills y Budgeting & Financial Reporting y Action Planning & MORE Hone your skills and competencies in just five days of study 10. How to apply your course learnings to create your own long term management development plan 11. Communicate more assertively and diplomatically to upper management, peers, and staff In-Company Training This and all SEEC programs can be delivered on-site or customized for your group s needs. For all custom program enquiries please or telephone Receive advanced management training in 10 key learning areas.

3 Next Session: September 22-26, 2014 See back panel for three easy ways to register Program Content Module 1 Business Management Strategies Strategic Behaviours of Top Performing Managers y Complex problem solving y Becoming operationally invaluable y Meeting growth goals y Managing through 360 degrees Moving Your Strategy Forward y How to get your ideas approved y Make the Clientship relationship work for you Module 2 Critical Thinking, Innovation and Problem-Solving Skills Managing Individual and Team Problem-Solving y Determining the level of issue or problem y Selecting the right approach to problem solving Managing the Innovation Process y Innovation and business performance y The 5 Step Innovation Process Module 3 Management Communications Skills Influencing Others to Achieve Performance Results y Communicating with a clear focus y Giving your message impact y Giving constructive feedback with a positive spin Module 4 Taking Control of Your Stress Productivity Building by De-Stressing Your Workload y Productivity management from six levels y Understanding your stress trigger points y Workload management tips y Managing home and work demands y Resisting perfectionism y Delegating effectively Module 5 Leadership and Teambuilding Skills in Action Steps to Leading High-Performance, High-Functioning Departments y What makes leadership effective? y How we think about leadership vs. management y Leadership and engagement Coaching, Motivating and Energizing Your Business Teams y Designing and implementing coaching tools and approaches in your team Module 6 Foundations in Financial Management Skills Interpreting Financial Reports to Support Decision-Making y How to read and interpret financial statements: balance sheets; income statements; statements of retained earnings Using Financial Ratios and Analysis to Assess a Company s Financial Health y What measures assist key decision-making y Formulas for calculating and interpreting ratios, plus profit/cost analysis Module 7 Project Management Skills for Success Project Management Foundations y Understanding project success y Integrating the three core objectives y Applying a consistent project management framework Critical Elements of Project Success y Obtain organizational buy-in y Scope the project y Choose the best scheduling method y Assess and manage risk y Plan and control communications y Minimize and manage change y Close the project key components y Understanding five essential project documents Module 8 Effective Business Writing Skills Excelling in Five Unique Business Writing Styles y Formal business correspondence y Sales and marketing communications y correspondence y Internal staff memos and office communications y Business presentations Foundations for Better Business Writing y Setting Clear Objectives in Your Writing y Sizing up and guiding your audience y Logical writing practises and punctuation punch-up

4 Register today and enjoy our 100% Satisfaction Guarantee! Module 9 Master 10 Leadership Competency Areas Verbal Presentation Skills Presenting to Executives and Senior Managers y How successful executives make decisions y What executives expect y The added value you must provide y Responding to challenges and disagreements Your Presentation Strategy y Achieving authority, intention, persuasiveness and control y The only presentation Agenda you ll ever need y Organizing your thoughts in half the time y The power of summarizing and probing Module 10 Putting It All Together Clarifying New Opportunities Ahead y Reshape perception of you as a leader y What new ideas have you gained? y What new possibilities do you see? Creating a New Value Map y What results do you need to see? y Value ratings through 360 degrees y Identify Allies and Blockers 1. Business Management Strategies This opening session examines the behaviours of top-performing leaders. 2. Critical Thinking, Innovation and Problem-Solving Skills This session explores processes for problem solving and driving breakthrough ideas. 3. Management Communications Skills This session examines new ways to coach, collaborate, influence, and discipline staff for results. 4. Taking Control of Your Stress This session provides proven tools for controlling stress associated with busy workloads and life demands. 5. Leadership and Teambuilding Skills in Action This session advances your knowledge in leadership, coaching and team dynamics. 6. Foundations in Financial Management Skills This session will increase your skills and confidence in preparing and using key financial data. 7. Project Management Skills for Success With increasing project workloads. This session develops your project skills in 8 key areas of project management. 8. Effective Business Writing Skills This session teaches proven guidelines to sharpen your writing style, whether for internal briefings, client materials or correspondence. 9. Verbal Presentation Skills This session explores the dynamics of effective presentations, with emphasis on presenting to senior managers and executive committees 10. Putting It All Together The final session is an action-learning module, allowing each participant to set business-specific goals and personal action plans they will tackle upon return to the office. Putting Business Management in Action y The first 90 days y A personal action plan y A critical path for your success Convenient Learning: Featuring our popular 5-day certificate learning format to upgrade your management skill-set in 10 areas. SEEC Learning Path Program Inquire as to how this short program or any other regular series short program (2-5 days in duration) can become a Learning Path complimentary program. Call and ask to speak to a Senior Education Adviser today.

5 Next Session: September 22-26, 2014 Advance your management skills in 10 essential leadership competencies with our World-Class Team of Instructors Dom Cianflone, MBA, PhD, FCPA, FCMA Foundations in Financial Management Skills Dom is an accomplished instructor at Schulich in Strategic Management Accounting. He is a published author and sought-after speaker, is a Chartered Professional Accountant, a Certified Management Accountant, and has been appointed a Fellow of the Society of Management Accountants of Canada. Stephen Friedman, MA Psych Leadership and Teambuilding Skills in Action Stephen is an executive career coach who teaches in the areas of organizational behavior and leadership/management. He specializes in teaching professionals about various aspects of interpersonal communication, leadership development, human resource management and group development in the workplace as well as career enhancement and development. Gail Levitt, Ph.D. Management Communications Skills Taking Control of Your Stress Gail is a versatile facilitator with extensive practical and technical training in management and productivity. She earned a Ph.D. in Communications at the University of Exeter and has practical supervisory and management experience working at major Canadian organizations in business, government, and industry. Lee-Anne McAlear Critical Thinking, Innovation and Problem Solving Skills Program Director, Centre of Excellence in Innovation Management, Lee-Anne is an innovation specialist with over 15 years of innovation, leadership and team experience. A dynamic speaker, lecturer and thinker, she has worked in over 25 countries, with the mandate of translating innovative ideas into bottom-line results. Sandra Martyn, PMP Project Management Skills for Success Sandi has over 20 years of experience managing projects in all categories including construction, information systems, production, financial, transportation and public sector. She has successfully instructed and coached thousands of managers to improve their project planning and management skills. Michael Twohey, Ph.D. Effective Business Writing Skills Michael holds his Ph.D.. from Cambridge University. He worked at CIBC Wealth Management and Franklin Templeton Investments in Toronto before returning to York in 2001 to work at the York University English Language Institute (YUELI), where he is the Associate Director. Michael is lead teacher in YUELI s Business Writing Skills programs. Elizabeth-Anne Walker Business Management Strategies Verbal Presentation Skills Putting It All Together Liz has over 25 years of communications management experience during her executive career in international advertising agencies in Toronto, New York and London. She is one of the highestrated lecturers at the Schulich Executive Education Centre in Communications and Presentation Effectiveness, Business Strategy and Account Management. Liz is a Regional Guide for the international coaching community Duct Tape Marketing and a Certified Marketing Automation Coach. What Participants Say: The content was outstanding and relevant. Schulich s courses were very highly recommended. I would love to come back for another course! I especially enjoyed the various instructor styles. M. Pham, Senior Manager, Digital & Interactive, ING Direct The course exceeded my expectations. The instructors way of engaging me in the material is really impressive H. Hamouda, IT Infrastructure Manager Scotiabank I received insight to the soft skills that I have ignored for a long time. I have learned some very useful tools to help me improve communication within my organization and personal life. S. Abdul, Service Transition Manager ehealth Ontario This course provides a comprehensive overview of many key areas of business management, and provides applicable processes to take back to the workplace. M. Marchildon, Senior Account Coordinator Managing Matters Inc.

6 Enjoy our 100% Satisfaction Guarantee! Certificate in Business Skills for Managers Upcoming Session: September 22-26, 2014 February 23-27, 2015 Executive Learning Centre Ways to Register Online Fax Download a registration form at and fax to Mail Download a registration form at and mail to the address under Payment Options at right Program Tuition & Registration Details Program Tuition: $3,695 + applicable taxes. This includes instruction, all seminar materials, lunches, refreshments, but not hotel accommodations. Special Team Savings: Save $150 each when two or more team members from the same organization register for this program at the same time. Please Note: Fees, dates, speakers and applicable taxes are subject to change. York s liability is limited to reimbursement of paid tuition fees. One free transfer is permitted, provided written notice is received at least 15 days in advance of the seminar start date. Late transfer requests, less than 15 days in advance of the start date, will incur a $100 fee. Additional transfers are $200 each. Cancellations received in writing at least 15 days in advance of the seminar start date will receive a full refund. Written cancellations received less than 15 days prior to the seminar will be subject to a $500 administration fee. Participants must attend all program days and fulfill all program requirements in order to receive a certificate. HST# R Experience The Schulich Executive Learning Difference... World class faculty and instructors Program Location Payment Options This is to certify that HAS SUCCESSFULLY COMPLETED EXECUTIVE EDUCATION CENTRE SCHULICH SCHOOL OF BUSINESS DR. DEZsÖ J. HORVÁTH Dean, Tanna H. Schulich Chair in Strategic Management Signed at Toronto, Ontario, Canada ALAN C. MIDDLETON Executive Director, Executive Education Centre Includes a handsomely framed Certificate of Course Completion. This and all SEEC open enrolment programs allow you to: y Rapidly update your education to an executive level in areas key to your success y Link theory to practise with a hands-on, action-based learning curriculum Your course will take place at the following SEEC facility from 9:00 a.m. to 4:30 p.m. each day: Schulich Executive Learning Centre, York University, 4700 Keele Street, Toronto, Ontario M3J 1P3 Tel: Optional Accommodations For sessions at the Schulich Executive Learning Centre, join us at The Schulich Executive Residence. Participants attending this program receive a special discounted price of $79/night with the promotion code SEEC15. Call for information and reservations, or book at SEEC accepts Visa, MasterCard, American Express and cheques. If paying by mail, registration forms can be sent to: Schulich Executive Education Centre, The Executive Learning Centre, Schulich School of Business, York University, 4700 Keele Street, Toronto, ON M3J 1P3 Please make cheques payable to: York University Schulich Executive Education Centre Contact Us Call us at ( toll free), or State-of-the-art learning facilities Comprehensive take-home materials y Enjoy significant ROI through application of your learning right away y Share experiences and knowledge with other professionals in limitedsize classes y Leverage the expertise and insight of industry savvy, real-world instructors y Network among graduating colleagues to develop lasting business friendships YK10429

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