C L A R I D E N 29 September - 1 October 2014

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1 C L A R I D E N 29 September - 1 October 2014 Knowledge for the world business leaders Shangri-La Hotel, Singapore Preparation Course for Project Management Masterclass Leading to PMP Certification Aligned with the PMBOK Guide, Fifth Edition (The PMP exam is now based on PMBOK Guide and our preparation course has been specifically designed to incorporate the new changes in this edition) Earn 35 PUDs and recieve FREE PMI Membership & Examination (worth S$680)* Faculty Director Jamie Donoghue Over 17 years of experience in Project Management and Information Technology industry working for best in class companies in the UK, Australia and Asia Certified PMP, PRINCE2 Practitioner, P3O Professional, ITIL Expert Taught in National University of Singapore where his teaching excellence achieved passing rates higher than global average A Recognized and in-demand trainer in PMP, PRINCE2, and COBIT training Jamie Donoghue has over 17 years of experience in Project and Service Management, IT Governance, Business Development and Transformation Programs. He is the Principal Consultant in UXC Consulting and is responsible for both growing customer relationships and delivery of large scale programs across all industry sectors. Jamie s Project and Service Management training experience spans the full breadth of functions including PMP, PRINCE2, COBIT, CGEIT and ITIL. He has demonstrated an extensive track record of success in strategy and design in project management with his clients like Marina Bay Sands Casino and APAC hub. He has also performed multiple PMO assessment and maturity uplift projects for SMRT and RBS in Singapore which includes commission and tracking of projects, training of project personnel and management of standard template in COE capacity. For most of his projects, he designed a blueprint portfolio, Project Management Office structure resulting in successful and measurable ROI. Jamie s teaching style is highly regarded, due to his ability in relating academic certification training to reality. He draws from his rich Project and IT Service Management, technical specialism and consulting background to embed a great level of relevance, understanding, reality and entertainment into his training courses. Jamie has delivered project management programs in major universities, like NUS, where he has a proven track record of success. His excellence in teaching has enabled him to consistently achieve passing rates that are considerably higher than the global average.

2 Preparation Course for Project Management Masterclass Leading to PMP Certification FACULTY DIRECTOR Jamie Donoghue Over 17 years of experience in Project Management and Information Technology industry working for best in class companies in the UK, Australia and Asia Certified PMP, PRINCE2 Practitioner, P3O Professional, ITIL Expert Taught in National University of Singapore where his teaching excellence achieved passing rates higher than global average A Recognized and in-demand trainer in PMP, PRINCE2, and COBIT training Jamie Donoghue has over 17 years of experience in Project and Service Management, IT Governance, Business Development and Transformation Programs. He is the Principal Consultant in UXC Consulting and is responsible for both growing customer relationships and delivery of large scale programs across all industry sectors. Jamie s Project and Service Management training experience spans the full breadth of functions including PMP, PRINCE2, COBIT, CGEIT and ITIL. He has demonstrated an extensive track record of success in strategy and design in project management with his clients like Marina Bay Sands Casino and APAC hub. He has also performed multiple PMO assessment and maturity uplift projects for SMRT and RBS in Singapore which includes commission and tracking of projects, training of project personnel and management of standard template in COE capacity. For most of his projects, he designed a blueprint portfolio, Project Management Office structure resulting in successful and measurable ROI. Jamie s teaching style is highly regarded, due to his ability in relating academic certification training to reality. He draws from his rich Project and IT Service Management, technical specialism and consulting background to embed a great level of relevance, understanding, reality and entertainment into his training courses. Jamie has delivered project management programs in major universities, like NUS, where he has a proven track record of success. His excellence in teaching has enabled him to consistently achieve passing rates that are considerably higher than the global average. EXECUTIVE SUMMARY Program: Dates: Location: Preparation Course for Project Management Masterclass Leading to PMP Certification 29 September - 1 October 2014 Shangri-La Hotel, Singapore Early Bird 1 (Register & pay by 4 August 2014): S$2,550 Early Bird 2 (Register & pay by 1 September 2014): S$2,750 Regular Tuition Fee: S$2,850 Group discount of 10% for 2nd participant from the same organization. For limited time only by 1 September 2014 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies) Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for 60% Cash Back at IRAS website. 2

3 Preparation Course for Project Management Masterclass Leading to PMP Certification Program Essence: Clariden PMP Executive Program comprises of 2 separately bookable modules, uniquely designed to prepare you in attaining the PMP credential on your first attempt. In Module 1 Preparation Course for Project Management Masterclass Leading to PMP Certification, you will be equipped with the core concepts in project management and it will also give you a platform to explore if you want to pursue the PMP exam. At the end of the 3 days, you will be able to improve project results through managing vital factors such as cost, quality, risk and communication and immediately apply the skills at work. This module is aligned with PMBOK (Project Management Body of Knowledge) - a collection of key processes and knowledge areas that form the global standards for project management. Led by leading authority in project management, Mr. Jamie Donoghue, this module will be delivered using a combination of instructor-led lectures, case studies and exercises. Earn 21 PDUs upon completion of this module. To complete 35 PDUs required for PMP Examination prerequisite, you may attend Module 2: Crash Course on PMP Exam (14 PDUs) PROGRAM INTRODUCTION Project Management Institute s (PMI ) Project Management Professional (PMP ) credential is the most prestigious and internationally-recognized certification for project managers. Today, competition within the project management discipline is high and employers can afford to be selective. The PMP designation following your name tells that you have demonstrated a solid foundation of Project Management knowledge and it shines in your resume, making you far more competitive. Clariden PMP Executive Program comprises of 2 separately bookable modules, uniquely designed to prepare you in attaining the PMP credential on your first attempt. In Module 1 Preparation Course for Project Management Masterclass Leading to PMP Certification, you will be equipped with the core concepts in project management and it will also give you a platform to explore if you want to pursue the PMP exam. At the end of the 3 days, you will be able to improve project results through managing vital factors such as cost, quality, risk and communication and immediately apply the skills at work. This module is aligned with PMBOK (Project Management Body of Knowledge) - a collection of key processes and knowledge areas that form the global standards for project management. Led by leading authority in project management, Mr. Jamie Donoghue, this masterclass will be delivered using a combination of instructor-led lectures, case studies and exercises to enforce the practical implementation of the concepts discussed during the program. At the end of the program, participants will be able to apply the project management concepts in real life, and will earn 21 PDUs as the basic pre-requisite of contact hours of formal education certificate in project management. (To complete 35 PDUs required for PMP Examination prerequisite, you may attend Module 2 - Crash Course on PMP Exam 14 PDUs). The crash course focuses more on the Exam format and questions, and the objective is to fully prepare you for the PMP Exam and to help you pass on your first attempt) Find out more here: 3

4 Program Details WHO WILL BENEFIT THE MOST This course is designed for Experienced Project or Program Managers who have a sound understanding of Project Management (PM) and want to gain additional skills and knowledge including: Project Managers, Project Management Professionals, Engineers and Planners and IT Professionals. This is also applicable to anybody who is interested in PM related profession and keen to increase their knowledge on PM. LEARNING OBJECTIVES Establish a firm understanding on core concepts in PMBOK including the five process groups and nine knowledge areas Lead and direct cross-functional teams to deliver projects effectively Improve project results through managing vital factors such as cost, quality, risk and communication Gain insights from case studies that can be applied at work immediately Pass the PMP exam and become a Certified Project Management Professional (PMP ) on your first attempt PRE-REQUISITES TO ATTAINING YOUR PMP CERTIFICATION To be eligible for the PMP credential, you must meet certain educational and professional experience requirements. All project management experience must have been accrued within the last eight consecutive years prior to your application submission. Educational Background Project Management Experience Project Management Education Secondary degree (high school diploma, associate s degree or global equivalent) Four-year degree (bachelor s degree or global equivalent) Minimum five years/60 months unique non-overlapping professional project management experience during which at least 7,500 hours were spent leading and directing the project* OR Minimum three years/36 months unique non-overlapping professional project management experience during which at least 4,500 hours were spent leading and directing the project* 35 contact hours of formal education 35 contact hours of formal education *Leading and directing the project as identified with the tasks, knowledge, and skills specific in the Project Management Professional Examination Content Outline. You should have experience in all five process groups across all your project management experience submitted on the application. However, on a single project, you do not need to have experience in all five process groups. 4

5 Program Details BENEFITS OF ATTENDING CLARIDEN PMP EXECUTIVE PROGRAM The ability to use the designation PMP on your business card and resume, adding credit to your resume and makes you far more competitive Get both PMI membership and PMP Examination fees FREE (worth S$680) Gain access to the PMI publications and expansive knowledge resources such to help you keep up and stay abreast of the latest trends Practice hundreds of mock examination questions to help you prepare for the PMP Examination Earn the required 35 PDUs to qualify for the PMP Certification exam Project Management Professional (PMP) credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP demonstrates that you have the experience, education and competency to lead and direct projects. 13 STEPS TO APPLY FOR PMP EXAMINATION PROGRAM OUTLINE 1. Fulfill the basic eligibility criteria 2. Attend Module 1 & Module 2 of Clariden PMP Executive Program and get 35 PDU 3. Register yourself as a member at Participants enrolled in both Modules Preparation Course for Project Management Masterclass Leading to PMP Certification and Crash Course for PMP Exam will receive FREE PMI membership and examination fees worth S$680* 4. Download the PMBOK5 guide from for FREE 5. Study for the PMP exam and gain confidence through mock tests 6. Register online for PMI membership 7. Get PMI s confirmation that you meet all the eligibility criteria 8. Register for PMP examination (requires 35 PDUs prerequisite) 9. If you are selected for audit, provide evidence of the information that you have provided in step Schedule the PMP exam on 11. Crack the PMP Exam and recieve your results after the exam 12. Receive your PMP Certification from PMI 13. Maintain your certification by collecting 60 PDUs Jamie delivers training that is pragmatic and relevant to real life, as well as the right knowledge to pass the exams. Good approach on both fronts. I definitely recommend Jamie. Sam Cox - Technology Service Management Jamie is an excellent trainer who engages the audience with real examples and practical applications. He is able to deliver the full contents of the course and yet have the time to explain how it can apply to our workplace. A wonderful trainer that delivers the results. Roderick Low - Golden Agri-Resources Ltd 5

6 Program Outline & Agenda DAY ONE Overview of Project Management and how it delivers value to an organization Exercise 1: Projects vs. Operations Project Management Principles Review: Principles High level view of PMBOK processes Exercise 2: Current Project Management Workflow Project Management Organization Structures Exercise 3: Advantages & Disadvantages Project Management Roles and Responsibilities Exercise 4: Characteristics of a Project Manager Exercise 5: Project Organization DAY TWO Project Planning Review: Project Management Plan Scope Management Exercise 6: Product Breakdown Structure Schedule Management Exercise 7: Precedence Diagramming Method Cost Management Exercise 8: Bottom-Up Estimating Quality Management for IT Exercise 9: Quality Planning Human Resource Management Exercise 10: RACI Communication Management Review: Communications Management Plan Procurement Management Review: Supplier Management Process Risk Management Exercise 11: Decision Tree Analysis 6 PMI, PMP, PMBOK and the PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc.

7 Program Outline & Agenda DAY THREE Project Execution Exercise 12: Earned Value Measurement Quality Assurance Exercise 13: Quality Review Technique Project Health Check Review: Project Health Check template Issue and Change Management Exercise 14: Issue and Change Management role-play Project Closure Exercise 15: Closing a project Project Management Tips & Tricks Discussion: Lessons learned Review, summary and close 7

8 PREPARATION COURSE FOR PROJECT MANAGEMENT MASTERCLASS LEADING TO PMP CERTIFICATION 29 September - 1 October 2014 Shangri-La Hotel, Singapore REGISTRATION PAGE Booking Contact (Approving Manager) Mr/Mrs/Ms: Job Title: Department: Telephone: Fax: Organization: Address: Postal Code: I would like to receive more information on hotel accommodation using Clariden Global coporate rate. Please Register the following participant(s) for this Program: 1st Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: 2nd Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: 3rd Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: 4th Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: PROGRAM FEES 1 ST EARLY BIRD FEE: S$2,550 (Registration and payment must be received by 4 August 2014) 2 ND EARLY BIRD FEE: S$2,750 (Registration and payment must be received by 1 September 2014) REGULAR FEE: S$2,850 GROUP DISCOUNT: For 2 registrations from the same company and billing source, the 2nd participant enjoys a 10% discount. For registrations before 1 September 2014 and for 3 or more participants, the 4th participant will receive a complimentary seat Note: GST is applicable only to participants from Singapore registered companies. Important Notice: Payments are required with registration and must be received prior to the Course to guarantee your place. PAYMENT METHODS BY CHEQUE / BANK DRAFT : Made payable to CLARIDEN GLOBAL PTE LTD and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore BY TELEGRAPHIC TRANSFER TO: Bank Name: DBS BANK Bank Branch code: 027 Bank Address: 6 Shenton Way, DBS Building, Singapore Bank Account No: Bank Account name: Clariden Global Pte Ltd SWIFT Code: DBSSSGSG Please note that all bank charges are to be borne by participants. Please ensure Clariden Global Pte Ltd receives the full invoiced amount. Note: Please include invoice number on all payment types and your company s name in your payment instructions for our reference. CREDIT CARD: To make payment by credit card, please call our client services hotline at WAYS TO REGISTER C L A R I D E N Knowledge for the world business leaders Fax: Call: Website: DATE AND LOCATION This executive program will be held at: Shangri-La Hotel, Singapore 29 September - 1 October Orange Grove Road, Singapore Tel : Fax : Website : The fee for this three-day executive program includes all written materials, lunch and refreshments. HOW TO REGISTER AND PAY An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque made payable to Clariden Global Pte Ltd. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT. ACCOMMODATION Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation. ENJOY 60% CASHBACK Productivity and innovation Credit (PIC) scheme allows registered Singaporean businesses to claim 60% cash back or enjoy 40% tax deduction for training. For more information, please visit CANCELLATIONS AND SUBSTITUTIONS Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue. Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee. ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM PLEASE NOTE: Clariden Global Pte Ltd reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, Clariden Global Pte Ltd will refund the full amount and disclaim any further liability. ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by Clariden Global Pte Ltd and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services. Visit us at for upcoming events FOR OFFICIAL USE FEE RECEIVED REFERENCE L4102/JN/AS

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