Advanced Human Resources

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1 INDUSTRIAL RELATIONS CENTRE Professional Development Training Advanced Human Resources A Unique Program for Mid-Career HR and LR Professionals irc.queensu.ca

2 Queen s IRC evidence-based and practitioner-centered programs give HR business professionals the skills they need to lead change in an evolving global economy. 2 Enrol at: irc.queensu.ca

3 Having a solid grounding in the functional areas of traditional HR, such as compensation or recruitment and retention, is now just the price of admission. To really make your mark and have a measurable and recognized impact, you as a human resources and labour relations professional need a deeper tool kit. As one of Canada s most respected and specialized management development units, Queen s IRC has developed a new program that will help you go far beyond transactional mastery. In the unique Advanced HR program, learn how to pull on key HR levers and make adjustments within the HR function for greater impact in the larger organization. The program s curriculum has been validated by both scholarly and professional research. It incorporates the ground-breaking work by David Ulrich and others, that identifies the knowledge and abilities that people management practitioners require now and in the coming years to be credible and valuable contributors. Transforming Knowledge into Action This program promises: An understanding of HR s role in building sustainable organizational capabilities Easy-to-integrate insights that will help you understand larger business forces and forge key partnerships New skills to build your personal and departmental credibility Diagnostics to identify organizational blockages that need to be confronted A plan to integrate your personal strengths and affinities with organizational needs A proactive approach to managing your career in people management Essentials 3 Days AHR Credits Date, & Location November 16 to 18, 2015: Calgary May 10 to 12, 2016: Toronto You must have a CHRP/CHRL designation or equivalent experience to be admitted to this program. Please refer to our website, irc.queensu.ca for the latest information on venues. Fee: $3,595 Who Should Attend HR and LR professionals with at least three years experience managing an HR department or functional specialists, as well as a CHRL/CHRP designation or equivalent profile Takeaway Tools A copy of HR From the Outside In: Six Competencies for the Future of Human Resources, by David Ulrich et al Call toll-free:

4 Learn. Design. a) You as a Credible Activist What does it take to move into a business support role? How does a highly skilled HR Specialist build trusting relationships with the business units they support? This module focuses on what it takes to work from the outside in with a business unit, understanding how unit leaders think about the business and what s important from their perspective. Take away a plan for building credibility with your business unit. b) You as an HR Innovator and Integrator Moving into a business support role means learning to look at the unit as a whole. What HR support does the unit need, and what is your role in understanding, integrating, and interfacing where appropriate? Participants will create a learning plan to build their capabilities in understanding when and how to leverage all facets of HR in supporting the business. c) You as Capability Builder Advanced HR practice requires the ability to work at the intersection of culture and leadership development. This unit focuses on the HR leader s role in culture and organizational capability building. Discussion will focus on how the HR leader can significantly influence culture through leading the talent development efforts of the organization. d) You as Strategic Positioner Success as a senior level HR practitioner requires an absolute understanding of the external customer and how the organization s understanding of that customer frames the entire context for strategy. Participants will be introduced to a model for understanding that framework and how understanding the work requirements of various levels of the organization strengthens the strategic position. Advanced HR will help you learn new ways to add value to your organization while you develop a personal career road map. Paul Juniper Director, Queen s University IRC 4 Enrol at: irc.queensu.ca

5 Implement. Value-added components Before the program, you will be given a template and learning objectives that will guide your pre-session and post-session conversation with your sponsor/supervisor. You may take an optional exam at the end of the session to receive Queen s IRC certification. Interactive Learning Participants will engage in a group learning environment with significant opportunity to reflect on, and plan for, the changes currently taking place in their own organization. Learning Beyond the Classroom Our learning programs are focused on your growth: Opportunities to network with high-level colleagues from across the country Coaching from internationally-renowned facilitators with real-world experience Skills and strategies that directly apply to work environments Experience-based programming to test theories and ideas Mentoring beyond classroom sessions Call toll-free:

6 Facilitators and Speakers Sandra L. Cardillo (Lead Facilitator) Sandi is president of Conrad Associates based in Omaha, Nebraska. She consults with both profit and not-for-profit organizations applying accountable management principles in structuring, talent management and improved managerial practices. Sandi is well respected for her ability to simplify complex principles and practices for mid-level and front line managers through her teaching and consulting style. Sandi has been vice-president of human resources and director of human capital development for a major national financial services organization. She has presented at national and international conferences on topics including managerial leadership, talent management and using accountable management principles in managing process change. Sandi earned both Bachelor's and Master's degrees from the University of Nebraska, and currently teaches in their Executive MBA program. She is a Fellow of the Global Organization Design (GO) Society and a Certified Coach Practitioner. Wynne Chisholm Wynne is principal consultant of Wynne Chisholm and Associates, a management consulting firm based in Alberta that specializes in building organizational capability. Wynne creates and implements people strategies/practices that align with her clients' strategic direction and contribute to positive business results. Service areas include organization effectiveness, executive coaching, strategic human resource management, capability building, meeting design and facilitation. Wynne's clients are drawn from North America, the UK, and the Netherlands. Wynne's practitioner experience is substantial. She was vice-president, human resources (and administration) for Trizec Properties Ltd. and has had HR management duties at North Canadian Oils, Southern Alberta Institute of Technology, and Credit Union Central of Alberta. Wynne is a life member with the Institute of Certified Management Consultants of Alberta and a shareholder and senior associate with the Calgary Stampede. She is also co-owner of W. A. Ranches, a commercial cow-calf operation just outside Calgary. Alison Crozier Alison is a strategic human resources leader with extensive experience creating talent development, sales enablement, and customer experience solutions acquired through a combination of consulting and corporate experience. She is recognized for creating and executing strategies that enable the business to increase sales, improve speed to performance, and realize operational efficiencies. Alison has worked with global and national companies across a variety of sectors, including retail and consumer goods, banking, technology and telecom, pharmaceutical, and automotive. She holds a Master of Education degree and a Bachelor of Commerce (Hons.) degree. Paul Juniper Paul Juniper, MA, CHRL, SPHR, became the Director of Queen's University IRC in Paul is a leading and respected figure in Canada's HR community, with over 30 years of experience in human resources and association leadership. Paul was an interim CEO of the Human Resources Professionals Association of Ontario (now known as HRPA), President of its Board, and was instrumental in the adoption of a degree requirement for certification in human resources. Paul s research focuses on the state of the HR profession both in Canada and around the globe. He speaks regularly at national and international conferences on trends in human resources, and the ways in which individuals and their organizations can continue to raise the bar on HR. He developed and designed the Queen s IRC's Advanced HR programming to meet the increasingly complex professional development needs of HR practitioners. He teaches on the Advanced HR, Strategic Workforce Planning, Linking HR Strategy to Business Strategy and Building Trust in the Workplace programs. Diane Locke Diane is a senior partner at Ellis Locke & Associates, a Toronto-based human resource management consultancy. She has more than 20 years experience in the areas of executive assessment, leadership development and talent management, including both internal and external consulting roles. Diane has worked with best in class organizations to design, develop, and implement succession planning and talent management processes. She has been actively involved in the use of assessment tools and strategies to identify and develop high potential. She has provided training, coaching, and consulting services to a broad range of organizations in the public and private sectors. Prior to becoming a consultant, Diane created and led the Leadership Effectiveness Department at American Express. In addition, she has worked as a professional development specialist at Scotiabank and as a senior associate in one of the premier HR consulting firms in North America. Diane obtained her Masters Degree in Psychology from the Adler School of Professional Psychology and holds an Honours Bachelor of Business Administration Degree from Wilfrid Laurier University. The roster of speakers may change. We will do our best to keep you informed of program changes. 6 Enrol at: irc.queensu.ca

7 Registration Kiosk Advanced Human Resources A Unique Program for Mid-Career HR and LR Professionals We offer four easy ways to register: Web: Complete the online form at: irc.queensu.ca Telephone: Reserve by calling toll-free: Fax: (613) Confirmation and information on program location, check-in time, and agenda will follow. Registration and Fees Program fees include tuition, workbook materials, lunches, and some dinners. For all programs, payment in full is required one month before the program begins. Register 60 days prior to a program and save $300 on the tuition of four- and five-day programs, and $150 on two- and three-day programs. Register three people from the same organization in the same program at the same time, and receive a 10% discount on program fees. Register five or more people in the same program at the same time, and receive a 20% discount. If you know you will be pursuing a Queen s Certificate and would like to remit tuition in one payment before your first program, we offer a special fee with a considerable saving. Contact our Program Administration office for details. Note: Only one discount may be applied. Cancellation Policy Substitutions are permitted with no penalty 8 days or more from the program start date. Substitutions 7 days or less before the program start date will be subject to a $500 charge. Transfers and cancellations are permitted with no penalty up to 15 days prior to the program start date. Transfers and cancellations 14 days or less from the program start date will be subject to a 100% charge of the program fee. Location and Accommodation Please refer to our website, irc.queensu.ca, for the latest information on venues. Call toll-free:

8 Robert Sutherland Hall Queen s University Kingston ON Canada K7L 3N6 irc.queensu.ca

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