Lean Supply Chain Management

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1 Upcoming Sessions: May 25-29, 2015 November 23-27, 2015 Certificate in New Program! Lean Supply Chain Management Make your supply chain process lean and responsive by quickly eliminating waste and increasing bottom line profitability OPEN ENROLMENT Business Operations Preview and Register Online. Create a Lean Supply Chain process to drive higher revenues and growth The Supply Chain touches your customers and suppliers every day. It drives customer satisfaction, revenue, stability and profits. A Lean and responsive Supply Chain is a powerful approach that provides a true competitive edge in your industry. Modern companies find that a Lean approach to all aspects of their operations from inventory management, material handling, freight and efficient work processes makes a healthy difference by eliminating waste and increasing profit. Enrol today to earn your certificate 3WAYS TO REGISTER SEE OVER Review complete program content inside This practical 5 day certificate will help you uncover new opportunities for a dynamic Supply Chain using Lean leadership principles. The Best Part: Our step-by-step modules allow you to implement Lean Supply improvements immediately upon your return to the office.

2 Certificate in Lean Supply Chain Management What You Will Learn 1. Gain a solid understanding of Lean and Six Sigma and its measurable benefits 2. Master the steps to reducing your costs and improving response times significantly 3. How to apply Lean to your Supply Chain challenges and banish waste 4. Develop a roadmap for a successful Lean Journey for your organization 5. Hear real case studies from industry experts and guest speakers 6. Understand effective Lean leadership and how to engage your people to achieve sustainable improvements 7. How to install an agile, responsive and dynamic Supply Chain 8. Realize the power of 5S, Value Stream Mapping (VSM), Kanban and other modern relevant tools 9. Combine Lean leadership with Lean Tools to achieve a sustainable Lean Culture Who Should Attend All current and future supply chain leaders who want to evolve their career to senior positions including leaders from these functional areas: y Operations y Purchasing & Procurement y Strategic Planning y Inventory Management y Customer Service Certificate Learning Features y Distribution Centre / Warehousing y Transportation & Logistics y Finance & Vendor Management y Technology y Manufacturing & Plant Management 1. We use practical exercises and case studies to imbed the principles and approaches. 2. Simulations around Lean principles and Lean leadership are used to experience how to implement a sustainable Lean Supply Chain. 3. Opportunities to apply learning to your workplace. Plus learn new ideas from other attendees. 4. Guest speakers present their success stories scheduled for start or end of day so that one of your managers can attend at no charge. 5. Supported by a free confidential lean supply chain business discussion with you, your manager and our Program Director if desired. This program will benefit: y Manufacturing industries y Service providers including Government, Healthcare & Financial services y Materials Management, Transportation and Logistics providers y Telecom Industries y Construction, Engineering and Land Development y Consumer Packaged Goods & Pharmaceuticals y Systems technology and supply chain solution providers This course is also an excellent learning extension if you have attended our other Supply Chain and Lean-Six Sigma programs

3 Next Session: May 25-29, 2015 See back panel for three easy ways to register Program Content Certificate Module 1 Lean Six Sigma Supply Chain Principles y Origin of Lean and The Toyota Way y Optimizing your production system y Types of wastes in production and office y Six Sigma and Theory of Constraints (TOC) and their complement to Lean y Overview Lean Tools and their application - Push vs. Pull and flow across the Value Stream - Stability and Standardization - Preconditions for a successful Lean journey y Identification of Wastes in your supply chain and organizations y Tools in detail: 5S, Kanban, Value Stream Mapping (VSM), and others Certificate Module 2 Applying Lean to Your Inbound Supply Chain Operations y Review of leading Lean Opportunities y Inventory Management y Sourcing y Inbound Transportation y Receiving and putaway y Slotting the Operation Certificate Module 3 Applying Lean to Your Outbound Supply Chain Operations y Picking/Checking/Packing y Loading and Shipping y Customer Service y Invoicing and Collections y Information sharing across organizations Certificate Module 4 Industry Case Studies and Application to Your Company y Group discussion of 2-3 Lean Organizational Case Studies y How to identify your own Lean Supply Chain projects and how to quantify the improvement potential y VSM practice with highlight of inventory and WIP y Work teams to identify opportunities in their own organizations y VSM of corresponding Supply Chain y Quantifying the expected outcome y Team presentation of results, gained insights and feedback to the group Certificate Module 5 Lean Leadership and Sustainable Lean Culture y The Role of Leadership and its purpose y The three steps of effective leadership y Different people, different styles, different strengths y Understanding different personalities and their communication style y Coaching and Mentoring The Socratic approach y Creating a culture for sustainable and Continuous Improvement y Experience constructive team feedback (simulation) y Program quiz and review to reinforce key concepts with immediate feedback y Your START on Monday morning Learn From Industry Success Stories Our guest lectures provide inspired opportunities for your manager to join in and to hear industry success stories from Lean Supply Chain leaders around the globe. Instructor Profiles Juergen Boenisch, Ph.D., Dipl.-Eng, CMC, CSCM Juergen is a Lean Sensei and Senior Trainer for ezsigma Group. He has over 20 years of experience working with more than 100 international companies in Europe and North America in the manufacturing and service sector. Clients include Canadian Tire, Direct Energy, Bank of Montreal (BMO), ALCOA, Alliance Atlantis Broadcasting, Greater Toronto Airports Authority (GTAA), the United Nation (UN) plus many small and medium sized enterprises. Juergen holds a Ph.D. in Physics from King s College in London, UK, two Engineering degrees and is a Certified Supply Chain Manager. Mark Thomas, P.Eng MBA PMP Mark is Program Director and facilitator for The Schulich Centre of Excellence in Supply Chain and Logistics Management and an instructor of Operations Management in the Schulich MBA program. He is a professional Industrial Engineer and Project Manager, and holds an MBA. Mark is also Managing Principal of META Management Consulting, working with organizational leaders and then key managers to reduce cost and achieve lean operations efficiency.

4 Enjoy our 100% Satisfaction Guarantee! Certificate in Lean Supply Chain Management Eliminate Waste and Increase Bottom Line Profitability Quickly by Introducing Lean Processes Upcoming Sessions: May 25-29, 2015 Nadal Management Centre November 23-27, 2015 Executive Learning Centre Ways to Register Online seec.schulich.yorku.ca Fax Download a registration form at seec.schulich.yorku.ca and fax to Mail Download a registration form at seec.schulich.yorku.ca and mail to the address under Payment Options at right Course Tuition & Registration Details Program Tuition: $3,695 + applicable taxes. This includes instruction, all seminar materials, lunches, refreshments, but not hotel accommodations. Special Team Savings: Save $150 each when two or more team members from the same organization register for this program at the same time. Please Note: Fees, dates, speakers and applicable taxes are subject to change. York s liability is limited to reimbursement of paid tuition fees. One free transfer is permitted, provided written notice is received at least 15 days in advance of the seminar start date. Late transfer requests, less than 15 days in advance of the start date, will incur a $100 fee. Additional transfers are $200 each. Cancellations received in writing at least 15 days in advance of the seminar start date will receive a full refund. Written cancellations received less than 15 days prior to the seminar will be subject to a $500 administration fee. Participants must attend all program days and fulfill all program requirements in order to receive a certificate. HST# R Experience The Schulich Executive Learning Difference... World class faculty and instructors This is to certify that HAS SUCCESSFULLY COMPLETED EXECUTIVE EDUCATION CENTRE SCHULICH SCHOOL OF BUSINESS DR. DEZsÖ J. HORVÁTH Dean, Tanna H. Schulich Chair in Strategic Management Signed at Toronto, Ontario, Canada ALAN C. MIDDLETON Executive Director, Executive Education Centre Includes a handsomely framed Certificate of Course Completion. This and all SEEC open enrolment programs allow you to: y Rapidly update your education to an executive level in areas key to your success y Link theory to practice with a hands-on, action-based learning curriculum y Enjoy immediate ROI through application of your learning right away y Share experiences and knowledge with other professionals in limitedsize classes y Leverage the expertise and insight of industry savvy, real-world instructors y Network among graduating colleagues to develop lasting business friendships Program Locations Your course will take place at the following SEEC facilities from 9:00 a.m. to 4:30 p.m. each day: May 25-29, 2015 session The Miles S. Nadal Management Centre, 222 Bay St., 5th Floor, Ernst & Young Tower, Toronto, Ontario M5K 1K2 Tel: November 23-27, 2015 session Schulich Executive Learning Centre, York University, 4700 Keele Street, Toronto, Ontario M3J 1P3 Tel: Payment Options SEEC accepts Visa, MasterCard, American Express and cheques. If paying by mail, registration forms can be sent to: Schulich Executive Education Centre, The Executive Learning Centre, Schulich School of Business, York University, 4700 Keele Street, Toronto, ON M3J 1P3 Please make cheques payable to: York University Schulich Executive Education Centre Optional Accommodations For sessions held at The Miles S. Nadal Management Centre, please consider staying at the Fairmont Royal York Hotel. Call and ask for the SEEC/York University special corporate rate. Book online at: check-availability/ Enter promotion code NYRK. For sessions at the Schulich Executive Learning Centre, join us at The Schulich Executive Residence. Participants attending this program receive a special discounted price of $79/night with the promotion code SEEC15. Call for information and reservations, or book at Contact Us Call us at ( toll free), or State-of-the-art learning facilities Comprehensive take-home materials IIBA, the IIBA logo, BABOK and Business Analysis Body of Knowledge are registered trademarks owned by International Institute of Business Analysis. CBAP is a registered certification mark owned by International Institute of Business Analysis. Certified Business Analysis Professional, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis. In-Company Training This and all SEEC programs can be delivered on-site or customized for your group s needs. For all custom program enquiries please or telephone YK10672

5 Successfully Managing Your Distribution Inventory Learn the fundamental issues in distribution inventory management in order to optimize your inventories and maximize profits for your business. OPEN EnrolMENT Management & Leadership Upcoming Sessions: May 11-12, 2015 Nov , 2015 What Participants Say: If you want to understand inventory processes and how inventory can impact your entire company then this is the course to take. A. Jess, Director of Technical Services and Logistics, Conmed Linvatec Canada This course will add to my toolbox of knowledge to better understand and look for efficiencies in my workplace. J. Pugsley, Distribution Supervisor, Lanxess Inc. Inventories are the lifeblood of the supply chain. When inventories are managed well, companies are more profitable. But it can be a balancing act. Sales wants lots of inventory on hand to fill orders, while Finance wants to carry the least amount of inventory possible in order to free up cash flow for other needs. Successfully Managing Your Distribution Inventory provides you with the methods and thinking necessary to optimize your inventories and improve your company s profitability and return on assets. The course provided real world examples and provided the tools to tackle the issues. J. Wager, Operations Manager, Peter Igel Group Inc. Very informative and easy to understand, both an insightful and great refresher. Lots of relative topics and group work to stimulate the experience. K. Foster, Supply Chain Director, CML Healthcare Enrol today to earn your certificate. See back for three ways to register. The Best Part: The course provides a mix of concepts and methods. It gives you the framework and techniques you need to manage your distribution inventories most effectively. Preview & Register Online

6 What You Will Learn 1. The critical links between good inventory management and good financial results 2. The key issues and methods of distribution inventory management 3. How to measure inventory performance 4. How to improve your forecasting 5. How to choose the best order quantities 6. How to set safety stocks that work Successfully Managing Your Distribution Inventory Who Should Attend y VPs, directors and managers with hands-on inventory responsibility y Inventory planners and analysts y Financial analysts with inventory responsibility y Managers from manufacturing, distribution, retail and 3PL companies Learn how to rightsize your distribution inventory 7. How to decide how much inventory to carry and rightsize your inventory 8. How to identify inventory problems and opportunities 9. How to take advantage of the ABC principle Course Requirements Please bring your laptop computer with CD-ROM drive and your laptop power cord. Basic computer skills required. 10. How to optimize your inventory distribution network 11. Learn practical ideas that you can use in your business right away The best supply chains aren t just fast and cost-effective. They are also agile and adaptable, and they ensure that all their companies interests stay aligned. Hau L. Lee, US Professor of Operations, Information and Technology in Harvard Business Review, Oct Integrate your management of the supply chain from supplier to customer.

7 Next Session: May 11-12, 2015 See back panel for three easy ways to register Program Content Day 1 Course Overview y What kinds of inventories we are managing? y What kinds of systems we are using? Introduction to Inventory Management y Inventory forms and functions y Financial impact y Benchmarks y Control vs. optimization y What makes it tough Technical Basics y Core process and metrics y Inventory turns y The ABC Principle Forecasting Sales or Usage y The forecasting process y Good forecasting practices y Working with customers y The value of a good forecast y Measuring forecast accuracy y Assessing and improving forecasting Control Systems y Requirements planning y EOQ/ROP system y Min/Max system y The three inventory costs: acquisition, carrying, stock out Order Quantities y Factors that determine order quantities y Economic order quantities and models y How to handle freight costs Case Study: Working on Participant Inventory Issues Day 2 Safety Stock y Working with the normal distribution y Fill rate targets y Role of safety stock y Lead times and review times y Calculating safety stocks y How to set safety stocks that work Deciding How Much Inventory to Carry y Setting fill rate targets y Setting turns targets y Building and using inventory turns models Inventory Networks y Today s network opportunities and issues y Framework for analysis y Combining two inventories into one y Central stocks versus direct to field stocking points Case Study: Working on Participant Inventory Issues Unique Course Features y Learn in an interactive workshop format y Receive presentation slides and a CD with course exercises and materials y Work through exercises and examples on your laptop y Class time is set aside for working on participant company s inventory issues Instructor Profile Alan Saipe, M.A.Sc, Ph.D. Alan Saipe has been involved with supply chain and logistics management for most of his working career as a consultant, an educator and a line manager. As director of operations at Connaught Laboratories Limited he rightsized the company s insulin inventory. As an educator he has taught logistics and inventory management in MBA, executive MBA and in executive education programs. And as a consultant he has worked with dozens of clients to improve and optimize their distribution inventories. Alan has also had a long affiliation with Supply Chain & Logistics Canada. He is a past chairman of the Association, having been on its National Board of Directors for nine years. In-Company Training This and all SEEC programs can be delivered on-site or customized for your group s needs. For all custom program enquiries please schulich.yorku.ca or telephone

8 Enjoy our 100% Satisfaction Guarantee! Successfully Managing Your Distribution Inventory Upcoming Sessions: May 11-12, 2015 November 23-24, 2015 Nadal Management Centre Ways to Register Online seec.schulich.yorku.ca Fax Download a registration form at seec.schulich.yorku.ca and fax to Mail Download a registration form at seec.schulich.yorku.ca and mail to the address under Payment Options at right Course Tuition & Registration Details Program Tuition: $2,045 + applicable taxes. This includes instruction, all seminar materials, lunches, refreshments, but not hotel accommodations. Special Team Savings: Save $150 each when two or more team members from the same organization register for this program at the same time. Please Note: Fees, dates, speakers and applicable taxes are subject to change. York s liability is limited to reimbursement of paid tuition fees. One free transfer is permitted, provided written notice is received at least 15 days in advance of the seminar start date. Late transfer requests, less than 15 days in advance of the start date, will incur a $100 fee. Additional transfers are $200 each. Cancellations received in writing at least 15 days in advance of the seminar start date will receive a full refund. Written cancellations received less than 15 days prior to the seminar will be subject to a $500 administration fee. Participants must attend all program days and fulfill all program requirements in order to receive a certificate. HST# R Experience The Schulich Executive Learning Difference... World class faculty and instructors Program Location Payment Options This is to certify that HAS SUCCESSFULLY COMPLETED EXECUTIVE EDUCATION CENTRE SCHULICH SCHOOL OF BUSINESS DR. DEZsÖ J. HORVÁTH Dean, Tanna H. Schulich Chair in Strategic Management Signed at Toronto, Ontario, Canada ALAN C. MIDDLETON Executive Director, Executive Education Centre Your course will take place at the following SEEC facility from 9:00 a.m. to 4:30 p.m. each day: The Miles S. Nadal Management Centre, 222 Bay St., 5th Floor, Ernst & Young Tower, Toronto, Ontario M5K 1K2 Tel: SEEC accepts Visa, MasterCard, American Express and cheques. If paying by mail, registration forms can be sent to: Schulich Executive Education Centre, The Executive Learning Centre, Schulich School of Business, York University, 4700 Keele Street, Toronto, ON M3J 1P3 Includes a handsomely framed Certificate of Course Completion. This and all SEEC open enrolment programs allow you to: y Rapidly update your education to an executive level in areas key to your success y Link theory to practice with a hands-on, action-based learning curriculum Optional Accommodations For sessions held at The Miles S. Nadal Management Centre, please consider staying at the Fairmont Royal York Hotel. Call and ask for the SEEC/York University special corporate rate. Book online at: check-availability/ Enter promotion code NYRK. Please make cheques payable to: York University Schulich Executive Education Centre Contact Us Call us at ( toll free), or State-of-the-art learning facilities Comprehensive take-home materials y Enjoy immediate ROI through application of your learning right away y Share experiences and knowledge with other professionals in limitedsize classes y Leverage the expertise and insight of industry savvy, real-world instructors y Network among graduating colleagues to develop lasting business friendships YK10665

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