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1 Master s Certificate in Project and Advanced Course Offerings SIGN UP TODAY! in alliance with PMI, PMP, PMBOK Guide and the PMI Registered Education Provider Logo are registered marks of the Project Institute, Inc.

2 2 The Master s Certificate in Project > Six core courses that address all the project management knowledge areas delineated in the PMI PMBOK Guide. > The optional Project Professional (PMP ) course helps professionals prepare for PMI s PMP certification exam the most widely-held certification in the industry. > A total of 84 hours of classroom training that can be completed in as little as 12 weeks. These hours are approved for 84 PMI Professional Development Units (PDUs). Private On-Site Master s Certificate Track For corporations seeking private training, all of these courses are available on-site with the benefit of receiving a Master s Certificate in Project from the University of Pittsburgh Joseph M. Katz Graduate School of Business. On-Site training offers the quality, convenience and reward you re looking for. Call to find out how PMCentersUSA s on-site programs can help you train your staff. University of Pittsburgh PM Centers USA, LLC is a national project management and business analysis training, consulting, and services firm headquartered in Pittsburgh, Pennsylvania. PMCentersUSA is a Project Institute (PMI ) Charter Global Registered Education Provider, an Endorsed Education Provider for the International Institute of Business Analysis (IIBA ), and a past recipient of the PMI Professional Development Provider of the Year award. The organization is dedicated to the advancement of professionals through certificate programs in project management and business analysis, Project Professional (PMP ) and Certified Business Analysis Professional (CBAP ) examination preparation courses, customized/on-site training, consulting, mentoring and coaching. PMCentersUSA is offering professional project management training in alliance with world class institutions of higher learning, including the University of Pittsburgh. Learn from the expertise provided in both our project management and business analysis courses. These programs are intensive and go beyond the fundamentals to profile major concepts, tools, techniques and processes used in today s organizations. Private Training and Consulting Services Executive PM Training > Enables senior leadership teams to evaluate, track and hold organizational teams accountable for project deliverability, cost and schedule > Can be customized and scheduled upon request Advanced Courses > Several advanced offerings beyond the Master s Certificate > Topics range from Managing Multiple Projects to PMI-ACP Certification Exam Prep Enterprise PM Consulting Services > Project and Program > Senior Project Consultants evaluate an organization s existing processes, methods, tools and reporting structures to provide assistance in refining or defining philosophies, methodologies and practices for increased organizational efficiency Critical Enterprise Program Components Include: > Executive Awareness Training > Project Certificate Tracks > Project Team Member Training > Mentoring/Ongoing Support The PMCentersUSA Team > Seasoned project professionals, instructors and academicians > Background in Information Technology, Insurance, Banking/Financial Services, Nuclear Energy, Biomedical and Healthcare, Engineering and Operations > National and international consulting and teaching experience PMI, PMP, PMBOK and the PMI Registered Education Provider Logo are registered marks of the Project Institute, Inc.

3 Project Offerings Our single-minded objective in these focused project management courses is to provide you with a solid foundation and the knowledge and skill set required for successfully managing projects. We also focus on helping you prepare for the rigorous Project Professional (PMP ) examination a crowning achievement for project managers. The need for project managers is present in every organization. All organizations have projects that need to be managed. As a trained project manager, you ll have the ability to apply project management processes, skills and techniques to successfully complete projects on time and within budget constraints. It is not an overstatement to say the skills you ll learn from a certificate program in project management can double and even triple your opportunity to maximize your career in the field of project management. The University of Pittsburgh s, Joseph M. Katz Graduate School of Business, in alliance with PMCentersUSA, offers a comprehensive series of courses covering the entire Project Institute standard, A Guide to the Project Body of Knowledge (PMBOK Guide). This prepares you with the skills necessary to tackle challenges of completing projects, meeting deadlines, developing estimates, negotiating schedules, planning and managing projects, which are all factors that may affect project outcomes. A copy of the PMBOK Guide is provided at the start of the Master s Certificate in Project track. With a Master s Certificate in Project, you ll get the acknowledgment and rewards that go with individual achievements. measured by a global standard - PMI s PMBOK Guide. It also demonstrates you have gained the knowledge necessary to address the complex issues of project management. Options The certificate track in project management is designed with a number of options to meet the varied needs of the project management profession. Courses are designed to be taken as stand alone workshops to meet immediate, specific organizational needs pertaining to all aspects of project management. Our advanced courses in project management build upon what you have learned in the Master s track, strengthen skills previously developed, and expand core competencies with more advanced topics. You will make decisions faster and more effectively, while optimizing project management tools for better scheduling, control and analysis. You ll learn how to prioritize steps to turn around problem projects, succeed in multi-project endeavors and identify proven best practices that can save your organization thousands of dollars. These options are offered to develop in-depth specialized expertise and skills: > Master s Certificate Track > Project Certification Exam Preparation Track > Comprehensive Track > Advanced 3 Course Track > Introduction to Agile > PMI-ACP Certification Exam Prep By offering you this series of courses, we ll help you build and maintain a successful career as a project manager. This certificate validates your project management knowledge; you ll gain peer recognition and meet the training requirements Courses Offered Master s Certificate PM Certification Comprehensive Track Project Essentials Project Leadership Project Scope and Quality Project Time and Cost Project Risk and Procurement Project Human Resource and Communications Project Certification Exam Prep Advanced 3 Course Track IT Project Managing Multiple Projects Turning Around Problem Projects PMI-ACP Certification Exam Prep Introduction to Agile Agile Courses PMI, PMP, PMBOK Guide and the PMI Registered Education Provider Logo are registered marks of the Project Institute, Inc. University of Pittsburgh 3

4 Project Essentials An introduction to essential skills and techniques of modern project management that prepares you to manage projects. Modern project management skills are essential for individual and organizational productivity in today s highly competitive business world. The application of sound project management techniques has demonstrably improved the chances of successfully completing projects within the constraints of time, cost and quality. This course immediately prepares you to start implementing principles and techniques of project management within your organization or to improve those already started. This course emphasizes the essential skills of modern project management within the organization, and the cultural and economic environment of today s business world. Through discussion, demonstrations and real-world examples and exercises, including hands-on exercises using Microsoft Project, you ll learn how to take projects apart, understand the components, put the projects together again in new, more organized ways, and lead the project to success. Understand the philosophy of modern project management and be able to implement generally accepted best practices Know how to develop effective project schedules considering resources and risks Learn to integrate and execute the basic functions of project initiating, planning, execution, control and closing throughout the life cycle of a project Know the basics of, and be able to use, a modern project scheduling software system Projects and Project Basic Scheduling Concepts Project Planning Project Execution and Control Project Risk Project Closing Project Leadership An introduction to project leadership and communications management that will enhance your leadership style. Project managers are expected to elicit top performance from all members of the project team, often in an environment of high-responsibility and low-authority coupled with the use of borrowed resources. The key to accomplishing this is the understanding of and ability to implement proven leadership, communication and management theories and methods in project situations. This intensive two-day course allows you to analyze your own management and leadership styles, compare them to modern techniques and principles, and strengthen your ability to lead others to project success. The emphasis in this course is on the fundamentals of modern leadership, management and communication techniques within the project environment. Build high-performance project teams through effective leadership and communication Use power, politics and personality to encourage productivity and cooperation Resolve conflict through the use of five proven methods Implement effective and creative problem-solving and negotiation processes to attain agreements Project Leadership in today s culture Project Team Development Maximizing Interpersonal Relationships Project Integration Project Scope Project Time Project Cost Project Quality Project Human Resource Project Risk Project Procurement Project Human Resource Project Scope and Quality The elements for the establishment and control of project scope and quality requirements are keys to successfully completing projects. Project scope and quality management go hand-in-hand in today s project environment. Both are concerned with the assurance that the project includes only the work required to successfully complete the project and processes required for the project to satisfy the needs for which it is undertaken. The duality of project quality and process quality are joined together with change control through project scope and quality management. This course is designed to provide accepted and proven principles and techniques for the management of scope and quality in projects. This will assure project success in terms of schedule, cost, quality and stakeholder satisfaction. Develop a concise and complete project charter and plan Control the project scope and avoid scope creep Select from common models of quality management Understand the basic quality tools and principles of quality control and quality leadership Know the basics of professional responsibility and ethics in project management Project Scope Project Integration Project Quality Quality Concepts and Professional Responsibility Project Time and Cost The elements of development and control of project schedules and budgets are thoroughly discussed in this module. Schedule and budget analysis, as well as control, have long been major components of project management. Clearly identifying project status depends on schedule and budget analysis as well as adherence to specifications. However, both the schedule and budget specifications have traditionally been regulated to function outside the day-to-day performance activities of project managers. Many project professionals and managers do not have the basic understanding of schedule and budget development, analysis and control necessary to adequately carry out the responsibilities of modern project management. This course also covers the processes and techniques necessary to ensure timely completion of projects within approved budgetary constraints. The course covers fundamentals of schedule and budget development, analysis and control as they apply to project management. Note: please bring a calculator to this course. Calculate project schedules based on work breakdown structure and PERT/ CPM analysis Identify, assign and tabulate resource requirements Develop and use time-phased project budgets Predict future project performance based on historical data Project Definition Project Scheduling Project Costs Project Control Project Integration Project Scope Project Quality Project Stakeholder Project Time Project Cost 4 REGISTER NOW BY CALLING PMI, PMP, PMBOK Guide and the PMI Registered Education Provider Logo are registered marks of the Project Institute, Inc.

5 Project Risk and Procurement The basics of risk and contract concerns in modern project management are essential to reducing risk and gaining a better understanding of contracts and contract administration. Risk is the project manager s inescapable partner. In addition to living with risk, a project manager and project personnel must work effectively with contracting managers, purchasing professionals and subcontractors to accomplish key objectives. In today s environment, project management requires project personnel to have a working knowledge of the management of risk and the intricacies of contract and procurement management in order to control and direct the project to success. The basics of risk management and contract/procurement management as they apply to project management are covered in this course. Also discussed are the fundamentals of risk and contract/procurement management in all environments. Identify acceptable levels of risk Assess the potential impact of risk factors Manage project risk using proven processes Identify contract components Process project contracts Appropriately and effectively administer contracts Risk Planning, Identification and Qualification Risk Response Planning, Monitoring and Control Project Procurement Contract Terms and Categories Project Human Resource and Communications Elements for the development and support of project teams and communications are critical components for team development. Project human resource management addresses the processes and functions needed to make the most effective use of people involved with projects. Project communications management, on the other hand, addresses the need to ensure timely and appropriate development and dissemination of information. Each is inherently connected and reliant on the other in today s project environment. Both are concerned with the assurance that the project includes the right people and that they have the right information at the right time. Moreover, both are concerned with the required processes to ensure that the project will satisfy the needs for which it is undertaken. Accepted and proven principles and techniques are discussed for the management of human resources and communications in projects to assure project success in terms of schedule, cost, quality and stakeholder satisfaction. These principles and techniques are the cornerstones of this course. Establish roles and responsibilities for team members Select and develop project teams Learn project manager core competencies Determine communication requirements and needs Develop communication plans Increase communication skills Organizational Issues Project Team Issues Communications Communicating Project Risk Project Procurement Project Human Resource Project Stakeholder Project Certification Examination Preparation Preparation to take the Project Institute s CAPM or PMP Certification Examination is the key to successfully passing the examinations. This two-day course provides an intensive review of the tested subject matter on the Project Institute s Project Professional (PMP ) and Certified Associate Project Manager (CAPM ) examinations. You will improve your test-taking skills by completing a sample examination of 200 questions and discussing the rationale behind both correct and incorrect answers. This program is specifically designed to maximize the probability that you will succeed in passing the examination the first time. You will receive handout materials, sample examination questions, and a copy of the Project Institute s A Guide to the Project Body of Knowledge (PMBOK Guide). This program emphasizes the nine knowledge areas of the PMI PMBOK Guide, which serves as the basis for the CAPM and PMP certification examinations. Identify personal strengths and weaknesses in each of the knowledge areas Explain the correct answers to each of the sample exam questions Develop a personalized strategy for passing the CAPM or PMP Exam Introduction and PMP Program Overview Project Framework Project Scope Project Time Project Human Resource Project Quality Project Cost Project Procurement Project Risk Project Communication Professional Responsibility Advanced Courses Managing Multiple Projects An overview of the essential skills and techniques for managing multiple projects can make the difference between projects that go nowhere and those that are productive. The study of project management ordinarily focuses on a single project; however, most project managers and practitioners in today s business environment are involved with multiple projects. The strategies for managing multiple projects go beyond time management and priority setting, to include the skills appropriate for managing single projects, but adapted for multiple projects. This course emphasizes the fundamentals of managing multiple projects. The generally accepted best practices of project management, adapted to all aspects of portfolio and program management, will also be covered. Identify the differences between managing single and multiple projects Implement multi-tasking and linking for concurrent projects Select, prioritize and staff project portfolios Implement effective monitoring processes for multiple projects Resolve multiple project conflicts Establish and use multiple project controls and reporting Understand the political role of the manager of multiple projects Knowledge Pertinent to Multiple Project Planning Multiple Projects Monitoring Multiple Projects Responding to Multiple Projects Closing Multiple Projects The Project Institute s A Guide to the Project Body of Knowledge (PMBOK Guide) and PMP code of professional conduct. Project Integration Project Scope Project Time Project Risk PMI, PMP, PMBOK Guide and the PMI Registered Education Provider Logo are registered marks of the Project Institute, Inc. REGISTER ONLINE 5

6 Turning Around Problem Projects Identifying, assessing and retrieving techniques to successfully turn around problem projects are critical skills for project managers. Project managers and executives do not like to talk about problem projects; however, the reality is they do exist. A great deal of time and effort is spent developing and implementing best practices to ensure successful completion of projects. The emphasis of this course is on the fundamentals of identifying, assessing and retrieving techniques. These techniques along with meaningful instructions, discussion and practice examples are utilized in this course. Recognize the classic symptoms of problem projects Determine the root cause of problems Implement critical steps to initiate turnaround Use systematic and creative resolution techniques successfully Know when and how to terminate doomed projects Implement problem prevention techniques What You Should Know About Problem Projects Problem Solving Strategies Systematic Approach to Resolution Creative Approach to Resolution Turning Around Problem Projects How to Terminate Doomed Projects Problem Project Prevention IT Project How to identify and apply key success factors to ensure successful IT projects are thoroughly discussed in this course. Although generally accepted practices of project management apply to Information Technology (IT) projects, there are occasions where IT projects require special attention to such factors as the expectations and needs of the end users, rights and responsibilities of stakeholders, and the product life cycle. There are also some tested and proven key success factors that have been practiced in the information industry to further ensure the success of IT projects. The reasons why some IT projects fail are explained in this course as well as why other IT projects are successful. Understand the rights of key project stakeholders and why some IT projects fail Know how to influence expectations of customers and management Find out how to choose an appropriate life cycle model for IT projects Improve project planning, estimating, scheduling and communications Identify projects in trouble and implement effective escalation processes for recovery Foundation for Success Project Initiation Project Planning Project Execution Project Closeout The IT Project Manager Project Integration Project Scope Project Time Project Risk AREAS ADDRESSED: Project Integration Project Scope Project Schedule Project Time Project Risk Project Procurement Introduction to Agile What is Agile? What are fundamental differences between Agile and Waterfall approaches? How does Agile software development approach manifest itself through project management, business analysis, development, testing and end-user involvement? Attend this course and learn the concepts, principles, and structure of Agile development and become empowered to execute on your plans for incorporating Agile techniques into your organization. This course will provide an introduction to Agile and an overview of a few of the more common frameworks within the Agile space. The course will begin with background on Agile, where it comes from and why people are moving towards this type of approach. We will then spend time exploring Scrum and Kanban, how they work, their similarities and differences and how to evaluate when one of these approaches would be a good fit. The course will end with time being spent on a tactical approach to implementing and executing an Agile transition as well as discussing preferred practices for each type of approach. Understand the history of Agile and how the collection of principles evolved to enable customer success Know Agile principles and how to implement the discipline on projects Understand Agile methodologies including Scrum, Extreme Programming, Kanban, Feature Driven Development, Lean Development and DSDM Understand Agile planning at all levels from vision down to daily Scrum meetings Know how to transition your existing or enterprise-level processes, artifacts and forums to Agile Understanding Agile Brief Overview of Agile Methodologies Scrum Framework Kanban Framework Ensuring Agile Success Who Should Attend This course should be attended by those who are new to Agile, those in the early stages of Agile adoption and those who are curious about how to get started with an Agile approach. Business analysts, functional managers, project managers, developers, programmers, testers, IT manager/directors, software engineers, software architects and customers will find this course useful. PMI-ACP Certification Exam Prep Agile is a project methodology that is growing in popularity for software and product development projects and the PMI Agile Certified Practitioner (PMI-ACP ) recognizes an individual s expertise in using agile practices on projects. This concise 1-day course is a follow-on to the prerequisite 2-day Introduction to Agile course. While the 2-day provides a solid foundation in agile methodologies, this additional 1-day course provides a concise review of the examination content including a 50 question practice exam. This course will provide a concise review of the knowledge and skills needed to support the six major domains agile project practitioners engage in on projects in an agile environment. The domains covered are value-driven delivery, stakeholder engagement, boosting team performance, adaptive planning, problem detection and resolution, and continuous improvement. In addition, the course will cover agile tools and techniques including communications, planning and monitoring, agile estimation, agile analysis and design, product quality, negotiation value-based prioritization, risk management, agile metrics and value stream analysis. Identify areas to focus on in preparation for the certification exam Understand answers to sample exam questions Develop a personalized strategy for passing the PMI-ACP Exam PMI-ACP Exam Review of Agile Domains Review of Agile Tools and Techniques Review of Agile Knowledge and Skills Agile Practice Exam Preparing for the Exam 2-days / 14 PDUs List Price $995 1-day / 7 PDUs List Price $495 Who Should Attend This course is intended for people who meet the educational, general project experience and agile project experience eligibility requirements for the PMI-ACP certification and have taken the 2-day Introduction to Agile course. 6 University of Pittsburgh PMI, PMI-ACP, PMP, PMBOK Guide and the PMI Registered Education Provider Logo are registered marks of the Project Institute, Inc.

7 Consulting and Customized Training Services Many organizations lack procedures, templates, and a fully defined project process. Some organizations don t have project team members with sufficient training in business analysis and project management. In both cases, it is extremely difficult for project teams to be successful. The diagram below shows the building blocks that are needed to create an efficient project organization and PMCentersUSA can support you every step of the way with this process. Improved business results require successful projects. PMCentersUSA has a proven history of delivering Complete Project Life Cycle Training and Consulting Services for organizations, leading to more consistent project performance and more successful projects. Organizational Assessment and Gap Analysis Fundamental Training Customized Private and Software Tools Training We can provide the building blocks that will give your organization a solid foundation in business analysis and project management. Additionally, we have seasoned facilitators in business process improvement that can help streamline and optimize your organization. Contact us today and start building your projects organization. Contact us today to get started! Or visit us on the web: As the first step in any improvement initiative, our experienced consultants assess your organization's level of maturity in project management and business analysis by reviewing your entire project methodology. Our consultants will obtain and analyze information to identify strengths and weaknesses and then make specific recommendations on areas for improvement. Fundamental Training PMCentersUSA courseware is aligned with PMI and IIBA standards and provides a best practices approach that will immediately benefit project professionals. Our experienced instructor team offers an interactive and collaborative learning experience in basic concepts of PM and BA. Our courses include hands-on exercises, case studies and lively dicussions and can be provided privately onsite, in our live instructor-led virtual classroom or through our University alliance. To build upon fundamental training, organizations can bring private training on-site to support new processes and procedures or expand knowledge on use of new software tools, such as Microsoft Project Server. Our experienced consultant / instructor team can provide courseware customizations to deliver targeted training to organizations seeking improvement in core disciplines across the complete project life cycle. Review of Processes, Procedures, Templates and Software Tools PMCentersUSA consultants can help streamline your project processes to achieve more effective project results. We will examine your project procedures and templates and provide recommendations for improvement. In addition, we can assess the various software tools in use for project management and business analysis or help you select and implement new tools for enhanced project visibility and to drive improved performance. Continuous Self Improvement We provide a wide range of outstanding courses through the traditional classroom training through our University alliance; live virtual instructor-led training through our interactive online classroom; customized private on-site or virtual training. Our course offerings range from introductory to advanced level and focus on knowledge transfer of PMI and IIBA best practices. We also offer courses to help individuals prepare for PMI, IIBA and Scrum Alliance certifications. Courses are offered via our public schedule and can also be delivered privately for organizations seeking to train groups of employees. Consulting and Contract Services Project Reviews, Coaching and Continued Support PMCentersUSA provides a wide range of consulting services for organizations seeking increased levels of performance from their teams and the delivery of more successful projects across their enterprise. Our solutions partner ConsultUSA provides experienced PM and BA professionals for contract engagement to augment or lead an existing project team. This service is often utilized when resources are constrained and timelines are fixed. Our experienced consultants provide continuing support to assist organizations seeking improvement by conducting project reviews. We also provide coaching services to accelerate the development of competency levels in PM and BA as part of our QuickStart packaged services. For organizations developing a PMO or BA CoE, we can assist by providing our recommendations on the implementation of proven processes, procedures and templates to align with best practices. PMI, PMI-ACP, PMP, PMBOK Guide and the PMI Registered Education Provider Logo are registered marks of the Project Institute, Inc. University of Pittsburgh 7

8 Talented Training Leaders All course instructors are practicing project managers and certified Project Professionals (PMP ). Their extensive experience as practitioners and consultants gives them a clear understanding of the challenges project managers face. They bring a broad range of expertise and useful advice into our classrooms. More Reasons to Enroll in the Certificate Track Gain the essential skills to become an effective project manager Real world experience through a lively mix of examples and instructor-led exercises will equip you with useful tools and techniques Case studies that drive learning learning any new skill and/or process is easier when you can actively see them in action. You ll apply key concepts and processes through numerous exercises. Workshop manuals specially prepared to relieve you of the burden of taking copious notes and provides you with a ready reference to use over and over again A certificate of completion, perfect for framing, available to participants who successfully complete each course. 14 PDUs have been approved for each course at no extra cost Opportunities to maximize one-on-one contact with instructors A savings of 20 percent when you enroll in a track Complimentary parking, PMBOK Guide, breakfast, coffee, lunch and refreshment breaks Our no-risk guarantee All of our courses are satisfaction guaranteed General Information Three Easy Ways to Register Phone: or Online: Payment Policy Easy online registration with a credit card or we can invoice your company. Your registration is not complete until we receive payment in full. On-site Programs Call for more information about on-site and customized programs. Cancellation/Program Changes Cancellations for public classroom training must be received in writing no later than 14 calendar days before the course start date to be fully refunded. Cancellations not received within this timeframe are subject to the entire course fee. However, individuals may reschedule to a later offering of the course or transfer to another PMCentersUSA course without penalty up to 14 calendar days prior to the start date of the course by contacting PMCentersUSA Customer Service (888) Individuals may send a substitute to the course in their place without penalty up to one business day prior to the start date of the course by contacting PMCentersUSA Customer Service (888) No-shows cannot transfer payment to another course and will not receive a refund. Public classroom training is subject to cancellation by PMCentersUSA. If we cancel a training event, we will work with the student to either reschedule him/her to a future offering of the event, issue a full refund, reschedule the student for an alternative course, or substitute his/her registration in that course with another individual of his/her choosing. If PMCentersUSA cancels a course, we assume no responsibility for nonrefundable airline tickets or lodging expenses. For inquiries regarding this policy, please contact PMCentersUSA Customer Service at (888) Master s Certificate Track - 6 courses List Price: $5,970 20% Discounted Price: $4, PM Certification Prep Track - 7 courses List Price: $6,965 20% Discounted Price: $5,572 Comprehensive Track - 10 courses List Price: $9,950 20% Discounted Price: $7,960 20% savings by registering for a complete track! Rev

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