Update on the Latest Developments of the Madrid System Madrid Working Group Roundtable

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1 Update on the Latest Developments of the Madrid System Madrid Working Group Roundtable Asta Valdimarsdottir Director Operations Division Madrid Registry Geneva Ocotber 23, 2014

2 Main points Figures & Filing trend Reform program Online services Customer Service survey The outlook for the next 12 months

3 Reform program DDG MADRID OPERATIONS REFORM TASK FORCE Program Coordinator WIPO Customer Service Charter Structure for the Madrid Operations Reform Program Functional Support Planning and Processes Customer Service Fees Examination Documentation World Server RBM MIRIS Project IRPI Project Upgrade schedule Registration [IT] Examiner process CRU process Planning process CSU process Template letters Translation Registration [IT] QA/QC process Finance Processes Survey Results CSU Model manager model External Group Internal Group Fees process Irregularity letters [legal input] The Manual Process template letters QA/QC process QA/QC process QA/QC process

4 Applications

5 Applications/Registrations 60,000 50,000 40,000 30,000 20,000 10,000 0 September Forecast Applications 33,593 36,499 39,966 42,074 35,194 39,687 42,270 44,018 46,829 35,431 49,790 Registrations 33,169 37,224 38,471 40,985 35,925 37,533 40,711 41,954 44,414 29,952 45,600

6 Most designated Contracting Parties Designated contracting party Sept 2014 Increase/decrease Sept 2013 China 14, % 15,080 European Union 12, % 13,091 United States of America 11, % 12,968 Russian Federation 11, % 13,720 Japan 9, % 9,842 Switzerland 8, % 9,903 Australia 8, % 8,737 Republic of Korea 7, % 8,189 Turkey 6, % 7,332 Ukraine 6, % 7,193 Others 145, % 155,525 Total 241, % 261,580

7 Applications by Office of Origin Contracting party Sept 2014 Increase/decrease Sept 2013 European Union 5, % 5,515 United States of America 4, % 4,464 Germany 3, % 3,377 France 2, % 2,865 Switzerland 2, % 2,210 China 1, % 1,654 Italy 1, % 1,690 Benelux 1, % 1,395 Japan 1, % 1,368 United Kingdom 1, % 1,208 Others % Total %

8 Designations and subsequent designations in new CP( Colombia, India, México, Philippines, Tunisia and New Zealand) Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Total Colombia ,642 India ,459 Mexico ,03 New Zealand ,610 Philippines ,509 Tunisia ,680

9 Subsequent designations registered 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 September Forecast Subsequent Designations 10,227 10,978 12,603 12,069 10,797 12,112 13,661 14,278 14,373 10,900 14,000

10 E-Subsequent designations 1,600 Subsequent designations received (2014) 1,400 1,200 1, March April May June July August Total received 1,562 1,525 1,436 1,481 1,566 1,300 On-line form Paper form received directly Form received via an Office

11 E-Subsequent designations How e-subsequent designations are inscribed, manually or automatically (2014) March April May June July August Total e-subsequent designations inscription Manual inscription Automatically inscribed

12 Decisions by Designated Contracting Parties nº % nº % nº % nº % nº % Grants of protection 111, % 81, % 162, % 179, % 200, % Refusals 79, % 75, % 73, % 77, % 84, % Silence (estimated) 76, % 104, % 88, % 71, % 65, %

13 Modifications 70,000 60,000 50,000 40,000 30,000 20,000 10, Name/address of the holder 22,029 22,384 19,415 20,246 21,550 23,899 Changes in ownership 13,568 14,294 13,155 13,711 14,008 14,609 Limitations of the list of G&S 3,019 4,379 2,948 3,533 5,463 4,085 Ceasing of Effect 2,062 3,934 2,277 3,838 2,061 4,440 Renunciations 1,479 1,494 1,369 1,368 1,019 1,484 Cancellations by holder Other (representation, corrections,...) 46,809 39,375 41,541 43,769 53,137 68,780

14 Renewals 30,000 25,000 20,000 15,000 10,000 5,000 0 September Forecast Renewals 7,496 15,205 17,478 19,472 19,234 21,949 21,754 21,859 23,014 18,791 24,000

15 Corrections Received workload Processed workload As of end of September Growth Growth Corrections 3,529 3, % 2,629 4, % The corrections in 2014 affected mainly: Applications % Subsequent designations % Renewals 298 8% Change in ownership 217 6%

16 Filing trends Length of the list of goods and services in an international application in 2013: The average number of words in the main list of an International Application is: 121 Average number of words to express a limited or reduced list: Application: 175 Subsequent designation 70 Limitation: 107

17 Online Services E filing (IRPI) Web forms Databases information services Global Brand Database MGS Madrid Goods & Services

18 E-filing of international applications International Registration Process Integration (IRPI) is a pilot project, providing a framework for electronic filing of international applications, that started in 2012 E-filing of international applications is now available through the Benelux Office for Intellectual Property (BOIP)

19 Web forms E-Subsequent designation: Smart approach: most mandatory data elements are provided automatically Easy to use, enter the IRN, select the DCP, indicate the G&S and pay the fees by credit card or through a WIPO current account. Immediate acknowledgement of receipt Upcoming web forms Change in the name or address of the representative

20 Customer service Survey 2012 vs 2013 Service orientated satisfaction: 38% very/extremely satisfied Perceived quality: 81% meet expectation Perceived value: 38% very good and excellent answers

21 Thank you! Asta Valdimarsdottir Director Operations Division Madrid Registry ( )

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