Liquidity Risk Management - Good Practices for Broker Dealers

Size: px
Start display at page:

Download "Liquidity Risk Management - Good Practices for Broker Dealers"

Transcription

1 White Paper Liquidity Risk Maagemet - Good Practices for Broker Dealers Liquidity is essetial to the viability of broker dealer firms. Ay risk to the timely ad cost-effective supply of liquidity ca be disruptive i may ways. Therefore, it is crucial for broker dealers to devise ad implemet appropriate liquidity risk maagemet practices ad strive to create a risk sesitive culture across their orgaizatio. Liquidity maagemet has become eve more importat for broker dealers due to: Icreasigly cocetrated umber of broker dealers who provide market volume ad liquidity Extesive globalizatio of the fiacial system Higher reliace o secured fudig Lack of sychroizatio of global liquidity stadards To prudetly mitigate liquidity risks, it is essetial that liquidity risk maagemet practices are icorporated withi a itegrated, eterprise-wide riskmaagemet framework that icludes market, credit, ad operatioal risks. The risk mitigatio approach eeds to take ito cosideratio diverse orgaizatioal ad owership hierarchies, the complexity of busiess ad variace i the coformace of legal ad regulatory stadards across the globe. This paper details good liquidity practices i the broker dealers cotext.

2 About the Author S. K. Rao S. K. Rao is a Seior Busiess Cosultat with the Global Cosultig Practice of Tata Cosultacy Services. Prior to joiig TCS, Rao garered extesive experiece as a ivestmet baker. Rao has bee associated with both Idia ad iteratioal securities markets for more tha two decades ad has played key roles i implemetig busiess solutios for firms i the securities market space. 2

3 Table of Cotets Liquidity Risk 4 Liquidity Risk Maagemet Paradigm 5 Major Sources of Liquidity Risk 5 Liquidity Risk Maagemet issues i Broker Dealer Cotext 6 Soud Practices for Maagig Liquidity 7 Coclusio 12 3

4 Liquidity Risk Liquidity as defied by the Bak for Iteratioal Settlemets i 2000 is the ability to fud icreases i assets ad meet obligatios as they come due. I geeral, liquidity meas to have adequate fuds to meet obligatios wheever they arise without sellig assets. Broadly, it refers to havig sufficiet, cost-effective fudig through log-term fiacig ad a improved asset mix, to implemet the orgaizatio s busiess strategy. Liquidity risk ca be defied as a critical situatio where a firm is uable to meet its curret ad future cash flow ad collateral requiremets, both expected ad uexpected, without materially affectig its daily operatios or overall fiacial coditio. It is importat to ote that liquidity is ot syoymous with capital. Capital adequacy requiremets are commo to may coutries. The ability of a firm to bear liquidity risk is liked to the amout of capital it possesses ad the losses it icurs. However, the assets o a firm s books may ot be sufficiet to provide liquid cash i case of exigecies. Similarly, a firm may have liquid assets that are readily available but it may be low o regulatory capital. As such, capital itself may ot be a appropriate buffer i a demadig liquidity eviromet. This is a critical risk maagemet issue ad ot strictly a treasury issue. Most failures of fiacial istitutios have occurred i large part due to isufficiet liquidity resultig from adverse circumstaces. All firms, be it fiacial istitutios or broker dealers require access to borrowed fuds to carry out their operatios, from settlig immediate paymets to makig log-term strategic ivestmets. The iability to acquire the required fudig withi a reasoable timeframe ad budget could pose a huge risk, as is evidet from the recet dowfall of certai ivestmet baks ad fiacial istitutios. Such risks are embedded i the very ature of the operatios that broker dealers udertake. The developmet of iovative fiacial istrumets ad the volatile macroecoomic coditios have accorded a reewed importace to the measuremet ad maagemet of liquidity risk. Broker dealers are especially sesitive to fudig risk sice they use leverage to fud hedge fuds ad their cliets. A importat poit to remember is that baks ejoy a relatively stable source of core fudig i the form of usecured customer deposits ulike securities firms, which are ot deposit-takig istitutios. Broker dealers rely o their ow capital ad ability to raise fuds from exteral sources. This leaves them relatively more exposed to the price ad credit risk sesitivities of fud providers. Ulike baks, broker dealers do ot have access to cetral bak fudig o a daily basis or as leder of last resort. Stad-aloe securities firms must be self-sufficiet i terms of their liquidity eeds, requirig a high degree of rigor ad vigilace i their liquidity risk maagemet practices, sice fudig cliet positios is oe of their key busiess areas. To mitigate this risk effectively, broker dealers establish liquidity maagemet systems to assess their future fudig requiremets ad try to esure the availability of fuds accordig to the requiremets. The prime focus of liquidity maagemet systems is moitorig ad assessig the firm's curret ad future debt obligatios ad plaig for ay uexpected fudig requiremets, cosiderig specific factors such as, a drop i the firm's collateral value, cliet defaults or systemic factors. Brokers meet their liquidity requiremets through several sources ragig from operatig cash flows, service fees, debt obligatios, ad equity. For example, active maagemet of the timig ad maturity of firms' assets ad 4

5 liabilities ca ehace liquidity. The recet evets i the fiacial markets clearly demostrated the sigificace of liquidity maagemet. Failure to gauge cotractio of liquidity i certai structured products ad iterbak markets paved the way for demise of well kow ivestmet bakig etities. Liquidity Risk Maagemet Paradigm Liquidity risk has little visibility whe times are good but its high-severity ature makes it potetially devastatig durig extreme liquidity evets. Whe ecoomic ad fiacial eviromet flourished with abudat access to fudig sources, liquidity risk attracted less attetio. Rarely has liquidity bee cosidered a core risk maagemet fuctio as there have bee o regulatory capital requiremets for liquidity. Broker dealers may ot ecessarily geerate specific capital attributios for liquidity risk; that is, they may ot iterally quatify liquidity risk i capital terms as they do for market or credit risk. The recet subprime mortgage-iduced crisis thrust liquidity risk to the forefrot of every fiacial itermediary. Risk maagemet has traditioally bee reactive; implemetig chage after the impact of the fallout rather tha mitigatig risks proactively. The dyamic eviromet of a broker dealer s tradig operatios demads a proactive, holistic approach to risk maagemet. Employees ad shareholders have a vested iterest i esurig that adverse liquidity evets do ot result i massive losses. The lack of awareess of liquidity risks by the powerful frot office results i poor liquidity risk maagemet processes. This is further augmeted by approaches ad methodologies that are isufficietly embedded i the broker dealer frot office decisio makig process. As a result, risk ad reward perspectives were ot itegrated i a way that could have eabled a more accurate, eterprise-wide uderstadig of liquidity risks. This lack of uderstadig of the true magitude of credit ad liquidity risks laid the groudwork for failure. Major Sources of Liquidity Risk Liquidity risk ca arise wheever the quatum of liquidity obtaied from either the asset or the liability side of the balace sheet, is less tha the aticipated liquidity requiremets, or liquidity requiremets are greater tha that aticipated. O accout of this, liquidity risk may arise where ay of the followig risks or combiatio of risks, occur: Market risk: the risk of loss due to variaces i the value or price of a asset resultig from fluctuatios i stock prices, iterest rates, currecy exchage rates, ad commodity prices. Credit risk: the risk of loss whe the couterparty fails to hoor its fiacial obligatios. It icludes the risk of default o a loa or bod obligatio, as well as the risk of a guarator or derivative couterparty failig to meet its obligatios. Operatioal risk: is the risk of loss from iadequate or failed iteral processes, people ad systems or from exteral evets. 5

6 These risks are ofte iter-related ad their crystallizatio, either i isolatio or i combiatio, ca gravely impact a firm's liquidity risk profile. Total elimiatio of liquidity risk would be too costly ad hece, liquidity risks eed to be effectively addressed by adherig to prudet limits ad good liquidity risk maagemet practices. Liquidity Risk Maagemet issues i Broker Dealer Cotext Iteral Goverace A key factor i liquidity maagemet is the role of the seior maagemet. Uless the seior maagemet is well iformed of the risks embedded i tradig various asset classes icludig structured products, risk goverace loses its efficacy. The lack of seior maagemet oversight o tradig operatios of broker dealers ad iheret risks i the products results i a delayed respose to the icreasig exposure to risks. Although seior maagemet of broker dealers set detailed limits o the tradig, there is obscure articulatio ad measuremet of risk appetite ad risk retur. Moreover, quite ofte the likage of the risk appetite to the actual toleraces ad limits are imprecise. Powerful Frot Office Ifluece The frot office exerts immese ifluece o seior maagemet o accout of their reveue cotributio. This reders the positio of risk maagemet persoel/ Chief Risk Officers (CROs) ieffective quite ofte. This cocer is best addressed oly whe CROs have veto power over trade positios, couterparties, ad other key risk-related decisios, icludig the ability to recommed cuttig positios or hedgig, with a appropriate escalatio ad resolutio process i place. Fragmeted Risk Orgaizatio Structure Risk maagemet persoel do ot ofte get a itegrated, real-time perspective of all positios across all asset classes ad geographies of cash ad derivative trasactios. Risk groups are structured primarily by risk type, such as, market risk, couter party risk/credit risk ad they do ot have a true eterprise-wide view of risk. This fragmeted risk structure cotributes to the limited sharig of kowledge ad evetually leads to suboptimal mitigatio of risk. Elimiatig these orgaizatioal silos of specific risk disciplies of liquidity, market, credit, ad operatioal risk will address the risks of broker dealers i a itegrated maer. Lack of a Clear Methodology for Assessmet of Liquidity Risk Recet turmoil i credit markets highlighted the fact that lack of a clear liquidity risk assessmet methodology cotributed sigificatly to delays i maagemet s respose to the credit cruch. For example, cocetratios ad correlatios betwee differet credit products, uderlyig collaterals, couterparties, credit providers, ad other factors specific to cotiget liquidity evets were isufficietly modeled or aalyzed. Some risk models used historical default experiece ad ot curret spread iformatio; as a result movemets i related credit spreads were ot captured. Other models wrogly assumed cotiued availability of cheap fudig. 6

7 Overlooked Exposures I a axiety to geerate a cotiuous stream of reveues from securities tradig, broker dealers quite ofte igore the risks associated with off-balace-sheet structures, cotiget liquidity risks from structured products, correlatio ad cocetratio risks ad cotagio risks. As such, there is a gap i the curret liquidity aalytical systems to capture cotiget ad liquidity risk measures at a product level ad broker dealer istitutio fudig level. Icosistet Set of Models, Data ad Related Systems It is importat to ote that liquidity risks caot be aggregated across the broker dealer firm if the related systems do ot work i syc ad use differet types ad formats of data. For systems to be compatible with each other, broker dealers should deploy a cosistet set of models, data, ad related systems across the firm to completely capture relevat drivers of value ad risk. Oly i the light of recet evets has the importace of the system compatibility become evidet. It is difficult to overestimate the value of complete, compatible, cosistet data for effective maagemet of liquidity risks. Soud Practices for Maagig Liquidity Followig are some of the good practices that broker dealers must follow to complemet effective liquidity risk maagemet: Desig ad Implemet a Robust Liquidity Framework A robust liquidity framework, to keep risks uder cotrol, should cover: Goverace ad the articulatio of liquidity risk tolerace across the firm Liquidity risk measuremet Measuremet ad moitorig of et fudig requiremets Asset-liability maagemet Iteral cotrols for liquidity risk maagemet icludig the role of risk supervisors Cotigecy liquidity plaig Role of disclosure i improvig liquidity 7

8 Liquidity Risk Maagemet Balace Sheet Structure Cotiget Risk Maagemet Tactical Liquidity Risk Maagemet Balace sheet size Balace sheet forecasts Fudig Mix Securitizatios Liquidity reserve Exteral ad iteral pricig policies Margi call procedures for differet simulated scearios Iitial margis Limits to cotrol liquidity risk exposure ad vulerabilities Cotigecy Fiacig Plas Stress tests Compositio of the offbalace sheet portfolio ad its probable impact o fudig Crisis Maagemet Collateral maagemet Fudig diversificatio Cash flow forecasts Valuatio framework for firm s propriety positios Early warig idicators to idetify icreased liquidity risk Policy ad limit compliace Maagemet iformatio system for providig timely liquidity iformatio Formulate Appropriate Liquidity Risk Strategy Figure 1: Liquidity Risk Maagemet Framework Firms eed to formulate their liquidity risk strategy, appropriate to the firm s fudig profile, its curret ad prospective activities, cosiderig all liquidity risks, icludig itra-day ad cotiget risks as well as potetial costraits. Appropriate resposibilities ad icetives, i lie with log-term objectives must be set by seior maagemet. The liquidity risk strategy should cover: Cosolidatio ad aggregatio of data across the firm to provide a holistic view of liquidity risk. Aligmet of the risk-takig iitiatives of idividual busiess uits ad traders with the liquidity risk exposures that their activities create for the firm. This ivolves allocatig liquidity costs, beefits ad risks to busiess activities. Aligig the cost of fudig with performace metrics esures that appropriate icetives are i place for efficiet maagemet of liquidity. Additioally, this provides a mechaism to alter the pricig based o market coditios i a liquidity evet. Regular update of liquidity profile of cliets/hedge fuds. This should form the basis for coductig stress tests ad margi call simulatios as well as for determiig margi call procedures uder adverse market coditios. A clearly articulated liquidity risk tolerace that is appropriate for the busiess strategy of the broker-dealer cosiderig its complexity, busiess mix, liquidity risk profile. Policies should also cotai provisios for documetig ad periodically reviewig assumptios used i liquidity projectios. Both quatitative targets ad qualitative guidelies. Specified ature ad frequecy of maagemet reportig. 8

9 Moitor the Iitial Margis ad Portfolio Risk o a Regular Basis It is essetial to moitor the iitial margis ad portfolio risk o a regular basis. Alig the uderlyig compoets of risk assessmet with busiess specifics, risk tolerace ad prevailig market realities. I particular, VaR-based iitial margis should be regularly stress tested; that is, they should be compared to the potetial credit exposure that could surface i stress situatios. Note that VaR calculatios do ot estimate the extet of losses that could occur whe the probability parameters are exceeded. Thus, it is vital that securities firms cosider appropriate back testig of their liquidity policies over a sufficiet rage of time horizos to validate the robustess of their system. Set Margi Call Procedures for Differet Simulated Scearios Work out clear terms to determie margi call procedures for differet simulated scearios assumig exteded adverse market coditios. This will ehace predictability i the credit relatioship betwee prime broker dealers ad their hedge fud cliets. Such predictability mitigates the risk of disorderly uwidig of positios/credit lik. It is also ecessary to coduct margi call simulatios o a aggregate basis. This would eable a particular prime broker dealer to assess the impact of simultaeous margi calls of all prime broker dealers exposed to oe or several hedge fuds. Establish Robust Collateral Risk Maagemet Systems Collateral risk maagemet systems esure adequate liquidity buffers to meet ay cotigecy fudig. As a good practice, dealers secure sufficiet collateral from cliets o that day s closig market value of outstadig positios ad for margi loas ad short sales. Brokers who use derivatives should also cosider the potetial for cotractually specified additioal collateral requiremets due to chages i market positios. Securities firms geerally keep sufficiet margis o the collaterals of cliets: a) to provide protectio agaist bad debt, b) to have ample margi so that the firm ca re-hypothecate the securities if ecessary. Broker dealers should have the ability to calculate all collateral positios, icludig assets curretly pledged relative to the amout of security required ad uecumbered assets available for pledge. The maagemet of haircuts ad collateral levels, icludig daily ad itra-day valuatios ad margi calls is labor-itesive; however, this challege ca be overcome through sophisticated IT/operatioal ifrastructure. Set Limits to Cotrol Liquidity Risk Exposure ad Vulerabilities Broker dealers should review exposure limits ad correspodig risk escalatio procedures regularly. The defied limits should be relevat to the busiess i terms of the complexity of activity, ature of products ivolved, markets serviced ad volatility of prices. These limits should be used for maagig daily liquidity withi ad across lies of busiess. It is ecessary to emphasize that the broker dealer should employ a rage of customized metrics as there is o sigle metric that ca comprehesively quatify as liquidity risk. A broker should have metrics that assess the structure of the balace sheet (that is, static ratios) as well as metrics that provide foresight of liquidity risk exposures. These metrics should spa vulerabilities across busiess-as-usual ad stressed coditios over various time horizos. 9

10 Esure Fudig Diversificatio Esure fudig diversificatio to address iheret fudig risk. Securities firms diversificatio policies etail creditor diversificatio (for example, baks, isurace compaies, mutual fuds ad so o) icludig limitig the amout held by ay oe ivestor, spreadig debt maturities, diversifyig the fudig istrumets (secured ad usecured) ad market geographies (for example, U.S., Europe, ad Asia). Brokers should regularly gauge their capacity to raise fuds quickly from each source. They should idetify the mai factors that affect the ability to raise fuds ad moitor these factors closely to esure that estimates of fud raisig capacity are accurate. Moitor Compositio of the Off-Balace Sheet Portfolio ad its Probable Impact o Fudig Maagig cash flow risks ca be effective oly with accurate cash flows. Lack of a thorough uderstadig of the cash flow profile of off-balace sheet istrumets ad other remote vehicles ad cotigecies is a major cocer i the maagemet of liquidity risk. A robust framework ca be created for projectig the potetial cosequeces of udraw commitmets udertake, cosiderig the ature of the commitmet ad credibility of the couterparty. A broker dealer should also icorporate cash flows related to the re-pricig ad maturity of fiacial derivatives cotracts i its liquidity risk aalysis, icludig the possibilities like couterparties demadig additioal collateral i a evet such as, a declie i the brokers credit ratig or credibility or a declie i the price of the uderlyig asset. Timely cofirmatio of over-the-couter derivatives trasactios is fudametal to such aalyses; ay ucofirmed trade questios the accuracy of a broker s measures of potetial exposure to risks. Coduct stress tests Esure that stress tests iclude a variety of istitutio-specific ad market-wide scearios. Perform adequate stress ad sceario testig for potetial asset expasios ad arisig liquidity shocks. Itegrate cotigecy plas with risk tolerace ad stress testig of the preparedess for ay liquidity evet. Broker dealers should use stress test results to modify the liquidity risk maagemet strategies, policies ad positios ad to develop effective cotigecy plas. The extet ad frequecy of testig depeds o the size of the broker dealer firm ad its exposure to liquidity risk. Stress tests should reflect accurate time frames for the settlemet cycles of assets that might be liquidated, ad the time required for trasfer of liquidity across systems/asset classes. If the firm relies o liquidity outflows from oe system to meet obligatios i aother, it should cosider the delay that operatioal or settlemet disruptios may cause to the expected flows across systems/asset classes. This is particularly relevat for brokers relyig o cetralized liquidity maagemet. To idetify ad aalyze factors that could have a sigificat impact o its liquidity profile, broker dealers must coduct a aalysis of the sesitivity of stress test results to certai key assumptios. Such sesitivity aalysis ca provide additioal idicatios of a broker s degree of vulerability to certai factors. The broker dealer s choice of scearios ad related assumptios must be documeted ad reviewed alog with the stress test results. Seior maagemet must itegrate the results of the stress testig process ito the broker s strategic plaig process ad the firm's risk maagemet practices. The results of the stress tests should be explicitly cosidered i the settig of iteral tradig limits. The ability ad willigess of firms to thik imagiatively ad creatively about a umber of plausible scearios ad icorporate the results ito strategic decisios equip broker dealers to face liquidity risks more effectively tha otherwise. 10

11 Establish a Comprehesive Valuatio Framework for the Firm s Propriety Positios There is a compellig case for establishig a comprehesive valuatio framework to evaluate the firm s propriety positios alog with collateral. Brokers should establish a goverace fuctio, such as a valuatio committee, with the ultimate resposibility of drivig compliace of the documeted valuatio policies. Idepedet persoel must be resposible for the valuatio of the dealers ivestmet positios. Devise Cotigecy Fiacig Plas It is importat to devise fudig actio plas or cotigecy fiacig plas detailig the key tasks that eed to be performed withi stipulated time lies to meet cotigecies effectively. The tasks would deped o the severity of the crisis as outlied i a variety of scearios. It may ot be feasible to pla for every evetuality but absece of thoughtful plaig ca severely ihibit the ability of securities firms to respod appropriately i the evet of a liquidity crisis. The cotigecy plas must be reviewed ad periodically updated i light of market evets ad their impact o the firm s liquidity. Desig ad Implemet Early Warig Idicators to Idetify Icreased Liquidity Risk Effective liquidity risk maagemet ivolves idetifyig the emergece of icreased risk or vulerabilities i its liquidity risk positio. These early warig idicators must idetify ad idicate ay egative tred, so that appropriate actio ca be take to mitigate the ascet risk. Early warig idicators ca be qualitative or quatitative i ature ad may iclude but are ot limited to: Rapid asset growth, especially whe fuded with potetially volatile liabilities Growig cocetratios i assets or liabilities Decrease of weighted average maturity of liabilities Repeated icidets of trader positios approachig or breachig iteral limits Negative publicity; a credit ratig dowgrade Risig debt costs Couterparties requestig additioal collateral for credit exposures Difficulty i accessig loger-term fudig Implemet Reliable Maagemet Iformatio System for Providig Timely Liquidity Iformatio It is ecessary to esure that the maagemet iformatio system is reliable ad has bee desiged to provide the seior maagemet ad risk supervisors with timely iformatio o the liquidity positio of the firm. The maagemet iformatio system should have the ability to calculate liquidity risks emaatig from all the ope positios across the firm, icludig all the asset classes ad dealers i all the markets i which the firm operates both o a subsidiary/brach/ sub broker basis ad o a aggregate group basis. To effectively maage ad moitor its et fudig requiremets, broker dealer firms should also have the ability to calculate liquidity 11

12 positios o a itra-day basis, for the shorter time horizos ad over a series of time itervals as required. The maagemet iformatio system should be used to moitor compliace with the broker s established risk policies, procedures ad limits. I a eviromet of rapidly chagig overall tradig ad ivestmet positios of dealers, the ultimate key still is real-time aalytics. Real-time liquidity risk maagemet would idicate whe positios eed to be squared/hedged ot oly to dealers but also to risk supervisors. Risk supervisors eed to be aware of how differet securities are budled to each other. If oe part of the broker-dealer etity has a big positio i say X compay s equities, for istace, ad aother has a big positio i X compay s bods, the two positios eed to be evaluated i tadem. This calls for stregtheig the risk tradig ifrastructure. New techologies have made it feasible for broker dealers to hadle the huge icrease i data o trades ad evaluate the chagig tradig positios costatly. Coclusio Effective liquidity risk maagemet i the cotext of a broker dealer is critical i a marketplace where complex fiacial products are icreasigly commoplace. Liquidity risk maagemet requires focused effort as well as directio ad support from the highest levels of maagemet i the orgaizatio. The seior maagemet ad board eed to effectively steer the formulatio ad compliace of risk maagemet policies ad procedures. A soud IT ifrastructure alog with cosistet ad well-defied methodologies eeds to be i place, uecumbered by risk silos of busiess uits. I a utshell, modelig liquidity maagemet imagiatively ad collectig data from across the firm will eable broker dealer firms to effectively mitigate liquidity risks. The liquidity ladscape is fluid at both a corporate ad a evirometal level. Broker-dealers liquidity profile obviously chages over time, while liquidity techiques ad combiatios thereof cotiue to evolve. Therefore, desigig ad maitaiig a broker-specific implemetatio of liquidity good practice is the proverbial challege/opportuity. It is ecessary to ote that eterprise-wide liquidity risk maagemet ca be tured to broker dealers advatage. The potetial beefits are big: Reduced cost of capital Stabilized earigs Ability to capture ew profit opportuities I fact, effective liquidity maagemet is what keeps oe i busiess. 12

13 Refereces Priciples for soud liquidity risk maagemet ad supervisio, Basel Committee o Bakig Supervisio, Jue Priciples of liquidity risk maagemet, Istitute of Iteratioal Fiace, March Soud Practices for Maagig Liquidity i Bakig Operatios, Basel Committee o Bakig Supervisio, February Soud Practices for the Maagemet of Liquidity Risk at Securities Firms, Report of the Techical Committee of the Iteratioal Orgaisatio of Securities Commissios, May Iterim Report of the IIF Committee o Market Best Practices, Istitute of Iteratioal Fiace, April 9, Fial Report of the IIF Committee o Market Best Practices: Priciples of Coduct ad Best Practice Recommedatios, Istitute of Iteratioal Fiace, July 17, Wall Street Takig a Closer Look at Collateral Maagemet, By Pey Crossma November 17, 2008, Wallstreetadtech.com. The Future State of Liquidity Maagemet Buildig a Sustaiable Respose to a Chagig Ladscape by Sea Crooks ad Herik Lag. Treasury& Securities Services; March 2010; JPMorga Chase Bak, N.A. Fiacial Idustry Regulatory Authority, Regulatory Notice 10-57; November 2010, Fudig ad Liquidity Risk Maagemet Practices 13

14 About TCS Global Cosultig Practice TCS Global Cosultig Practice (GCP) is a key compoet i how TCS delivers additioal value to cliets. Usig our collective idustry isight, techology expertise, ad cosultig kowhow, we parter with eterprises worldwide to deliver itegrated ed-to-ed IT eabled busiess trasformatio services. By tappig our worldwide pool of resources - osite, offshore ad earshore, our high caliber cosultats leverage solutio accelerators ad practice capabilities, balaced with our kowledge of local market demads, to eable eterprises to effectively meet their busiess goals. GCP spearheads TCS' cosultig capacity with cosultats located i North America, UK, Europe, Asia Pacific, Idia, Ibero-America ad Australia. Cotact For more iformatio about TCS cosultig services, cotact global.cosultig@tcs.com Subscribe to TCS White Papers TCS.com RSS: Feedburer: About Tata Cosultacy Services (TCS) Tata Cosultacy Services is a IT services, cosultig ad busiess solutios orgaizatio that delivers real results to global busiess, esurig a level of certaity o other firm ca match. TCS offers a cosultig-led, itegrated portfolio of IT ad IT-eabled ifrastructure, egieerig TM ad assurace services. This is delivered through its uique Global Network Delivery Model, recogized as the bechmark of excellece i software developmet. A part of the Tata Group, Idia s largest idustrial coglomerate, TCS has a global footprit ad is listed o the Natioal Stock Exchage ad Bombay Stock Exchage i Idia. For more iformatio, visit us at IT Services Busiess Solutios Outsourcig All cotet / iformatio preset here is the exclusive property of Tata Cosultacy Services Limited (TCS). The cotet / iformatio cotaied here is correct at the time of publishig. No material from here may be copied, modified, reproduced, republished, uploaded, trasmitted, posted or distributed i ay form without prior writte permissio from TCS. Uauthorized use of the cotet / iformatio appearig here may violate copyright, trademark ad other applicable laws, ad could result i crimial or civil pealties. Copyright 2012 Tata Cosultacy Services Limited TCS Desig Services I M I 07 I 12

A Stress Testing Framework for Liquidity Risk

A Stress Testing Framework for Liquidity Risk White Paper A Stress Testig Framework for Liquidity Risk Oe of the most importat lessos leared from the recet fiacial crisis is that liquidity risk is fudametally differet from other forms of risk such

More information

What is IT Governance?

What is IT Governance? 30 Caada What is IT Goverace? ad why is it importat for the IS auditor By Richard Brisebois, pricipal of IT Audit Services, Greg Boyd, Director ad Ziad Shadid, Auditor. from the Office of the Auditor Geeral

More information

Digital Enterprise Unit. White Paper. Web Analytics Measurement for Responsive Websites

Digital Enterprise Unit. White Paper. Web Analytics Measurement for Responsive Websites Digital Eterprise Uit White Paper Web Aalytics Measuremet for Resposive Websites About the Authors Vishal Machewad Vishal Machewad has over 13 years of experiece i sales ad marketig, havig worked as a

More information

Assessment of the Board

Assessment of the Board Audit Committee Istitute Sposored by KPMG Assessmet of the Board Whe usig a facilitator, care eeds to be take if the idividual is i some way coflicted due to the closeess of their relatioship with the

More information

Forensic Readiness for Effective Incident Management

Forensic Readiness for Effective Incident Management A Poit of View Foresic Readiess for Effective Icidet Maagemet Abstract Bakig ad fiacial istitutios today face several iformatio security related threats. There is a visible surge i cyber-attacks, which

More information

rs e n i n Discuss various financial products for savers and nvestors Understand various types of personalities and their financial needs

rs e n i n Discuss various financial products for savers and nvestors Understand various types of personalities and their financial needs e-learig ad referece solutios for the global fiace professioal Fiacial Plaig A comprehesive e-learig co u rs e o Fi acial P la i g The themes of this product are: Kow basic cocepts i fiacial plaig Discuss

More information

The Importance of Change Management in Application Managed Services Outsourcing

The Importance of Change Management in Application Managed Services Outsourcing A Poit of View The Importace of Chage Maagemet i Applicatio Maaged Services Outsourcig Itroductio Sice its arrival i the early 1960s, IT outsourcig has evolved sigificatly. Now ofte kow as maaged services,

More information

Preserving Your Financial Legacy with Life Insurance Premium Financing.

Preserving Your Financial Legacy with Life Insurance Premium Financing. Preservig Your Fiacial Legacy with Life Isurace Premium Fiacig. Prepared by: Keeth M. Fujita, Natioal Director, The Private Bak Specialty Fiace Group Life Isurace Premium Fiace. James Mosrie, Seior Wealth

More information

Banking & Financial Services. White Paper. Basel III Capital Disclosure Requirements The Way Forward For Banks

Banking & Financial Services. White Paper. Basel III Capital Disclosure Requirements The Way Forward For Banks Bakig & Fiacial Services White Paper Basel III Capital Disclosure Requiremets The Way Forward For Baks About the Author Rekha George Rekha George is part of TCS BFS Fiace & Reportig Practice. She is a

More information

Banking & Financial Services. White Paper. Managing Enterprise Financial Risk Using Big Data Technologies

Banking & Financial Services. White Paper. Managing Enterprise Financial Risk Using Big Data Technologies Bakig & Fiacial Services White Paper Maagig Eterprise Fiacial Risk Usig Big Data Techologies About the Author Alok Bisai Alok Bisai is a Solutio Architect with the Tata Cosultacy Services (TCS) BFS Risk

More information

Business Process Services. White Paper. Smart Ways to Implement Smart Meters: Using Analytics for Actionable Insights and Optimal Rollout

Business Process Services. White Paper. Smart Ways to Implement Smart Meters: Using Analytics for Actionable Insights and Optimal Rollout Busiess Process Services White Paper Smart Ways to Implemet Smart Meters: Usig Aalytics for Actioable Isights ad Optimal Rollout About the Authors Sumit Joshi Sumit is part of the Aalytics ad Isights team

More information

A GUIDE TO BUILDING SMART BUSINESS CREDIT

A GUIDE TO BUILDING SMART BUSINESS CREDIT A GUIDE TO BUILDING SMART BUSINESS CREDIT Establishig busiess credit ca be the key to growig your compay DID YOU KNOW? Busiess Credit ca help grow your busiess Soud paymet practices are key to a solid

More information

DC College Savings Plan Helping Children Reach a Higher Potential

DC College Savings Plan Helping Children Reach a Higher Potential 529 DC College Savigs Pla Helpig Childre Reach a Higher Potetial reach Sposored by Govermet of the District of Columbia Office of the Mayor Office of the Chief Fiacial Officer Office of Fiace ad Treasury

More information

Investing in Stocks WHAT ARE THE DIFFERENT CLASSIFICATIONS OF STOCKS? WHY INVEST IN STOCKS? CAN YOU LOSE MONEY?

Investing in Stocks WHAT ARE THE DIFFERENT CLASSIFICATIONS OF STOCKS? WHY INVEST IN STOCKS? CAN YOU LOSE MONEY? Ivestig i Stocks Ivestig i Stocks Busiesses sell shares of stock to ivestors as a way to raise moey to fiace expasio, pay off debt ad provide operatig capital. Ecoomic coditios: Employmet, iflatio, ivetory

More information

TIAA-CREF Wealth Management. Personalized, objective financial advice for every stage of life

TIAA-CREF Wealth Management. Personalized, objective financial advice for every stage of life TIAA-CREF Wealth Maagemet Persoalized, objective fiacial advice for every stage of life A persoalized team approach for a trusted lifelog relatioship No matter who you are, you ca t be a expert i all aspects

More information

Making training work for your business

Making training work for your business Makig traiig work for your busiess Itegratig core skills of laguage, literacy ad umeracy ito geeral workplace traiig makes sese. The iformatio i this pamphlet will help you pla for ad build a successful

More information

RISK TRANSFER FOR DESIGN-BUILD TEAMS

RISK TRANSFER FOR DESIGN-BUILD TEAMS WILLIS CONSTRUCTION PRACTICE I-BEAM Jauary 2010 www.willis.com RISK TRANSFER FOR DESIGN-BUILD TEAMS Desig-builD work is icreasig each quarter. cosequetly, we are fieldig more iquiries from cliets regardig

More information

Disaster Recovery Planning A dime to prepare versus a dollar for repair

Disaster Recovery Planning A dime to prepare versus a dollar for repair White paper Disaster Plaig A dime to prepare versus a dollar for repair I corporatios worldwide, C Level Executives are frettig over oe questio: Are we i a positio to restore our busiess quickly i case

More information

Driving Superior Outcomes: Making Performance Engineering an Integral Part of Business Operations

Driving Superior Outcomes: Making Performance Engineering an Integral Part of Business Operations A Poit of View Drivig Superior Outcomes: Makig Performace Egieerig a Itegral Part of Busiess Operatios Abstract The core of performace egieerig is geared towards a meticulous desig of techology solutios

More information

Amendments to employer debt Regulations

Amendments to employer debt Regulations March 2008 Pesios Legal Alert Amedmets to employer debt Regulatios The Govermet has at last issued Regulatios which will amed the law as to employer debts uder s75 Pesios Act 1995. The amedig Regulatios

More information

Statement of cash flows

Statement of cash flows 6 Statemet of cash flows this chapter covers... I this chapter we study the statemet of cash flows, which liks profit from the statemet of profit or loss ad other comprehesive icome with chages i assets

More information

An Approach to Fusion CRM Adoption

An Approach to Fusion CRM Adoption White Paper A Approach to Fusio CRM Adoptio May eterprise customers are ivestig time ad effort to evaluate how ext-geeratio Oracle eterprise applicatios will chage iteractios with iteral ad exteral stakeholders.

More information

Smart Connected Products & The Internet of Things

Smart Connected Products & The Internet of Things Smart Coected Products & The Iteret of Thigs Who we are Taget delivers Talet Globally. Established for 40 years we specialise i delivery of iovative & tailored talet solutios to customers aroud the world.

More information

Enabling Offshore Collaboration in German Engineering Services

Enabling Offshore Collaboration in German Engineering Services White Paper Eablig Offshore Collaboratio i Germa Egieerig Services Germa egieerig compaies, who are market leaders i their respective domais, are experiecig challeges i terms of acquirig sufficiet egieerig

More information

On-Premise CRM to Salesforce Migration - Benefits, Challenges and Best Practices

On-Premise CRM to Salesforce Migration - Benefits, Challenges and Best Practices White Paper O-Premise CRM to Salesforce Migratio - Beefits, Challeges ad Best Practices With the advet of cloud computig, orgaizatios are lookig to move their Customer Relatioship Maagemet (CRM) applicatios

More information

*The most important feature of MRP as compared with ordinary inventory control analysis is its time phasing feature.

*The most important feature of MRP as compared with ordinary inventory control analysis is its time phasing feature. Itegrated Productio ad Ivetory Cotrol System MRP ad MRP II Framework of Maufacturig System Ivetory cotrol, productio schedulig, capacity plaig ad fiacial ad busiess decisios i a productio system are iterrelated.

More information

Grow your business with savings and debt management solutions

Grow your business with savings and debt management solutions Grow your busiess with savigs ad debt maagemet solutios A few great reasos to provide bak ad trust products to your cliets You have the expertise to help your cliets get the best rates ad most competitive

More information

How To Find FINANCING For Your Business

How To Find FINANCING For Your Business How To Fid FINANCING For Your Busiess Oe of the most difficult tasks faced by the maagemet team of small busiesses today is fidig adequate fiacig for curret operatios i order to support ew ad ogoig cotracts.

More information

Institute of Actuaries of India Subject CT1 Financial Mathematics

Institute of Actuaries of India Subject CT1 Financial Mathematics Istitute of Actuaries of Idia Subject CT1 Fiacial Mathematics For 2014 Examiatios Subject CT1 Fiacial Mathematics Core Techical Aim The aim of the Fiacial Mathematics subject is to provide a groudig i

More information

optimise your investment in Microsoft technology. Microsoft Consulting Services from CIBER

optimise your investment in Microsoft technology. Microsoft Consulting Services from CIBER optimise your ivestmet i Microsoft techology. Microsoft Cosultig Services from Microsoft Cosultig Services from MICROSOFT CONSULTING SERVICES ca help with ay stage i the lifecycle of adoptig Microsoft

More information

Managing an Oracle ERP Upgrade with Best Practices in Organizational Change Management

Managing an Oracle ERP Upgrade with Best Practices in Organizational Change Management A Poit of View Maagig a Oracle ERP Upgrade with Best Practices i Orgaizatioal Chage Maagemet The implemetatio or upgrade of eterprise-wide systems, such as resource plaig tools, creates sigificat chage

More information

Introducing Your New Wells Fargo Trust and Investment Statement. Your Account Information Simply Stated.

Introducing Your New Wells Fargo Trust and Investment Statement. Your Account Information Simply Stated. Itroducig Your New Wells Fargo Trust ad Ivestmet Statemet. Your Accout Iformatio Simply Stated. We are pleased to itroduce your ew easy-to-read statemet. It provides a overview of your accout ad a complete

More information

How To Understand And Understand The Risks Of Compliace

How To Understand And Understand The Risks Of Compliace A Valuable Tool to Uderstad ad Maage Your Compliace Risks The Uique Alterative to the Big Four Compliace is icreasigly beig idetified as a key risk withi a orgaizatio s eterprise risk maagemet (ERM) programs.

More information

Five Effective Testing Practices to Assure Meaningful Use of Electronic Health Records

Five Effective Testing Practices to Assure Meaningful Use of Electronic Health Records Poit of View Five Effective Testig Practices to Assure Meaigful of Electroic Health Records Abstract Meaigful ' has bee the buzzword i the US healthcare commuity as every care provider is gearig up for

More information

WHAT IS YOUR PRIORITY?

WHAT IS YOUR PRIORITY? MOVE AHEAD The uderlyig priciples of soud ivestmet should ot alter from decade to decade, but the applicatio of these priciples must be adapted to sigificat chages i the fiacial mechaisms ad climate. BENJAMIN

More information

ODBC. Getting Started With Sage Timberline Office ODBC

ODBC. Getting Started With Sage Timberline Office ODBC ODBC Gettig Started With Sage Timberlie Office ODBC NOTICE This documet ad the Sage Timberlie Office software may be used oly i accordace with the accompayig Sage Timberlie Office Ed User Licese Agreemet.

More information

Flood Emergency Response Plan

Flood Emergency Response Plan Flood Emergecy Respose Pla This reprit is made available for iformatioal purposes oly i support of the isurace relatioship betwee FM Global ad its cliets. This iformatio does ot chage or supplemet policy

More information

From Customer Satisfaction to Customer Advocacy

From Customer Satisfaction to Customer Advocacy White Paper From Customer Satisfactio to Customer Advocacy Impact of First Time Resolutio (FTR) o Customer Satisfactio ad Sales Performace Baks ad Fiacial Istitutios are ivestig heavily i customer-cetric

More information

Platform Solution. White Paper. Transaction Based Pricing in BPO: In Tune with Changing Times

Platform Solution. White Paper. Transaction Based Pricing in BPO: In Tune with Changing Times Platform Solutio White Paper Trasactio Based Pricig i BPO: I Tue with Chagig Times About the Author(s) Raj Agrawal Curret Desigatio Raj heads the Platform Solutios Uit at TCS. I his career spaig over 19

More information

leasing Solutions We make your Business our Business

leasing Solutions We make your Business our Business if you d like to discover how Bp paribas leasig Solutios Ca help you to achieve your goals please get i touch leasig Solutios We make your Busiess our Busiess We look forward to hearig from you you ca

More information

INVESTMENT PERFORMANCE COUNCIL (IPC) Guidance Statement on Calculation Methodology

INVESTMENT PERFORMANCE COUNCIL (IPC) Guidance Statement on Calculation Methodology Adoptio Date: 4 March 2004 Effective Date: 1 Jue 2004 Retroactive Applicatio: No Public Commet Period: Aug Nov 2002 INVESTMENT PERFORMANCE COUNCIL (IPC) Preface Guidace Statemet o Calculatio Methodology

More information

LEASE-PURCHASE DECISION

LEASE-PURCHASE DECISION Public Procuremet Practice STANDARD The decisio to lease or purchase should be cosidered o a case-by case evaluatio of comparative costs ad other factors. 1 Procuremet should coduct a cost/ beefit aalysis

More information

Benefits of CRM Going Social

Benefits of CRM Going Social White Paper Beefits of CRM Goig Social The era of the passive customer is goe ad a ew cocept, that of the social customer has evolved. The customer of today is vocal expressig his thoughts about the products

More information

A Guide to the Pricing Conventions of SFE Interest Rate Products

A Guide to the Pricing Conventions of SFE Interest Rate Products A Guide to the Pricig Covetios of SFE Iterest Rate Products SFE 30 Day Iterbak Cash Rate Futures Physical 90 Day Bak Bills SFE 90 Day Bak Bill Futures SFE 90 Day Bak Bill Futures Tick Value Calculatios

More information

Supply Chain Management

Supply Chain Management Supply Chai Maagemet LOA Uiversity October 9, 205 Distributio D Distributio Authorized to Departmet of Defese ad U.S. DoD Cotractors Oly Aim High Fly - Fight - Wi Who am I? Dr. William A Cuigham PhD Ecoomics

More information

Baan Service Master Data Management

Baan Service Master Data Management Baa Service Master Data Maagemet Module Procedure UP069A US Documetiformatio Documet Documet code : UP069A US Documet group : User Documetatio Documet title : Master Data Maagemet Applicatio/Package :

More information

Your support connection

Your support connection Your support coectio Cosultig ad outsourced support for isurace ad reisurace compaies Cosultig ad outsourced support for isurace ad reisurace compaies With a global staff of over 500 professioals i Europe

More information

How to read A Mutual Fund shareholder report

How to read A Mutual Fund shareholder report Ivestor BulletI How to read A Mutual Fud shareholder report The SEC s Office of Ivestor Educatio ad Advocacy is issuig this Ivestor Bulleti to educate idividual ivestors about mutual fud shareholder reports.

More information

Wells Fargo Insurance Services Claim Consulting Capabilities

Wells Fargo Insurance Services Claim Consulting Capabilities Wells Fargo Isurace Services Claim Cosultig Capabilities Claim Cosultig Claims are a uwelcome part of America busiess. I a recet survey coducted by Fulbright & Jaworski L.L.P., large U.S. compaies face

More information

Anti-Money Laundering

Anti-Money Laundering Ati-Moey Lauderig Over the last year, moey-lauderig crimes siphoed a estimated $1.3 trillio out of the global ecoomy.* I light of this staggerig statistic, the resultig striget legislatio is uderstadable.

More information

Audit of Assumptions for the March 2001 Budget. REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 304 Session 2000 2001: 7 March 2001

Audit of Assumptions for the March 2001 Budget. REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 304 Session 2000 2001: 7 March 2001 Audit of Assumptios for the March 2001 Budget REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 304 Sessio 2000 2001: 7 March 2001 Audit of Assumptios for the March 2001 Budget REPORT BY THE COMPTROLLER

More information

Introducing International Investment Advisory Services. Your global needs, our international expertise

Introducing International Investment Advisory Services. Your global needs, our international expertise Itroducig Iteratioal Ivestmet Advisory Services Your global eeds, our iteratioal expertise Stregth ad Stability from RBC For over 140 years, ivestors have tured to Royal Bak of Caada (which operates globally

More information

SOCIAL MEDIA. Keep the conversations going

SOCIAL MEDIA. Keep the conversations going SOCIAL MEDIA Keep the coversatios goig Social media is where most of the world is. It is therefore a ope source of cosumer data, a chael of commuicatio ad a platform for establishig relatioships with customers.

More information

Prescribing costs in primary care

Prescribing costs in primary care Prescribig costs i primary care LONDON: The Statioery Office 13.50 Ordered by the House of Commos to be prited o 14 May 2007 REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 454 Sessio 2006-2007 18 May

More information

CCH Accounts Production

CCH Accounts Production CCH Accouts Productio accouts productio facig today s challeges Preparig statutory ad fiacial accouts is a core activity for our practice, as it is for may professioal firms. Although legislatio ad accoutig

More information

CHAPTER 3 THE TIME VALUE OF MONEY

CHAPTER 3 THE TIME VALUE OF MONEY CHAPTER 3 THE TIME VALUE OF MONEY OVERVIEW A dollar i the had today is worth more tha a dollar to be received i the future because, if you had it ow, you could ivest that dollar ad ear iterest. Of all

More information

HiTech. White Paper. Adopting an Effective Strategy for Seamless Adoption of Cloud Integration

HiTech. White Paper. Adopting an Effective Strategy for Seamless Adoption of Cloud Integration HiTech White Paper Adoptig a Effective Strategy for Seamless Adoptio of Cloud Itegratio About the Author Vekata Nagedra Vekata Nagedra M. is a EAI ad Service Orieted Architecture (SOA) solutio architect

More information

INVESTMENT PERFORMANCE COUNCIL (IPC)

INVESTMENT PERFORMANCE COUNCIL (IPC) INVESTMENT PEFOMANCE COUNCIL (IPC) INVITATION TO COMMENT: Global Ivestmet Performace Stadards (GIPS ) Guidace Statemet o Calculatio Methodology The Associatio for Ivestmet Maagemet ad esearch (AIM) seeks

More information

My first gold holdings. My first bank. Simple. Transparent. Individual. Our investment solutions for clients abroad.

My first gold holdings. My first bank. Simple. Transparent. Individual. Our investment solutions for clients abroad. My first gold holdigs. My first bak. Simple. Trasparet. Idividual. Our ivestmet solutios for cliets abroad. The perfect basis for workig together successfully The wheel of time is turig faster tha ever

More information

Enhancing Oracle Business Intelligence with cubus EV How users of Oracle BI on Essbase cubes can benefit from cubus outperform EV Analytics (cubus EV)

Enhancing Oracle Business Intelligence with cubus EV How users of Oracle BI on Essbase cubes can benefit from cubus outperform EV Analytics (cubus EV) Ehacig Oracle Busiess Itelligece with cubus EV How users of Oracle BI o Essbase cubes ca beefit from cubus outperform EV Aalytics (cubus EV) CONTENT 01 cubus EV as a ehacemet to Oracle BI o Essbase 02

More information

France caters to innovative companies and offers the best research tax credit in Europe

France caters to innovative companies and offers the best research tax credit in Europe 1/5 The Frech Govermet has three objectives : > improve Frace s fiscal competitiveess > cosolidate R&D activities > make Frace a attractive coutry for iovatio Tax icetives have become a key elemet of public

More information

The ERP Card-Solution. The power, control and efficiency of ERP combined with the ease-of-use and financial benefits of a P-Card.

The ERP Card-Solution. The power, control and efficiency of ERP combined with the ease-of-use and financial benefits of a P-Card. The ERP Card-Solutio Xpoetial - It's about Itegratio The power, cotrol ad efficiecy of ERP combied with the ease-of-use ad fiacial beefits of a P-Card. TM poetial The ERP-Card Solutio P-Cards ad ERP For

More information

Business Application Services. Business Applications that provide value to your enterprise.

Business Application Services. Business Applications that provide value to your enterprise. Busiess Applicatio Services Busiess Applicatios that provide value to your eterprise. Sesiple s expertise ca help orgaizatio decode the performace issues ad trasform them ito valuable beefits that meet

More information

Subject CT5 Contingencies Core Technical Syllabus

Subject CT5 Contingencies Core Technical Syllabus Subject CT5 Cotigecies Core Techical Syllabus for the 2015 exams 1 Jue 2014 Aim The aim of the Cotigecies subject is to provide a groudig i the mathematical techiques which ca be used to model ad value

More information

BPM Capabilities in CRM Landscape

BPM Capabilities in CRM Landscape White Paper BPM Capabilities i CRM Ladscape Customer Relatioship Maagemet (CRM) is all about maagig the relatioships you have with your customers. It s a overall strategy to help you lear about your customers

More information

Banking & Financial Services. White Paper. Enterprise Performance Management Driving Shareholder Value for Banks

Banking & Financial Services. White Paper. Enterprise Performance Management Driving Shareholder Value for Banks Bakig & Fiacial Services White Paper Eterprise Performace Maagemet Drivig Shareholder Value for Baks About the Author Sridhar Sriivasa Sridhar Sriivasa is a Domai Cosultat with the Fiace ad Reportig practice

More information

TIAA-CREF WEALTH MANAGEMENT A HIGHLY PERSONALIZED, SOPHISTICATED SERVICE DESIGNED TO MATCH ONE OBJECTIVE: YOURS

TIAA-CREF WEALTH MANAGEMENT A HIGHLY PERSONALIZED, SOPHISTICATED SERVICE DESIGNED TO MATCH ONE OBJECTIVE: YOURS TIAA-CREF WEALTH MANAGEMENT A HIGHLY PERSONALIZED, SOPHISTICATED SERVICE DESIGNED TO MATCH ONE OBJECTIVE: YOURS TIAA-CREF: FINANCIAL SERVICES FOR THE GREATER GOOD. OUR HISTORY We are TIAA-CREF. A full-service

More information

ELearning courses Competition / Antitrust

ELearning courses Competition / Antitrust ELearig courses Competitio / Atitrust Clifford Chace ad Thomso Reuters elearig Regulators are takig a icreasigly tough stace o competitio / atitrust compliace. Failure to comply with the relevat legislatio

More information

The Forgotten Middle. research readiness results. Executive Summary

The Forgotten Middle. research readiness results. Executive Summary The Forgotte Middle Esurig that All Studets Are o Target for College ad Career Readiess before High School Executive Summary Today, college readiess also meas career readiess. While ot every high school

More information

Full Lifecycle Project Cost Controls

Full Lifecycle Project Cost Controls Full Lifecycle Project Cost Cotrols EcoSys EPC is a ext geeratio plaig ad cost cotrols software solutio deliverig best practices for full lifecycle project cost maagemet i a itegrated, easy-to-use web

More information

How To Write A Privacy Policy For A Busiess

How To Write A Privacy Policy For A Busiess Office of the Privacy Commissioer of Caada PIPEDA Privacy Guide for Small Busiesses: The Basics Privacy is the best policy Hadlig privacy cocers correctly ca help improve your orgaizatio s reputatio. Whe

More information

How to use what you OWN to reduce what you OWE

How to use what you OWN to reduce what you OWE How to use what you OWN to reduce what you OWE Maulife Oe A Overview Most Caadias maage their fiaces by doig two thigs: 1. Depositig their icome ad other short-term assets ito chequig ad savigs accouts.

More information

Strategy for IT Infrastructure Stability in Heterogeneous Environments

Strategy for IT Infrastructure Stability in Heterogeneous Environments White Paper Strategy for IT Ifrastructure Stability i Heterogeeous Eviromets The purpose of this paper is to provide a solutio to build a strategy for IT ifrastructure stability i heterogeeous eviromets

More information

Information about Bankruptcy

Information about Bankruptcy Iformatio about Bakruptcy Isolvecy Service of Irelad Seirbhís Dócmhaieachta a héirea Isolvecy Service of Irelad Seirbhís Dócmhaieachta a héirea What is the? The Isolvecy Service of Irelad () is a idepedet

More information

Effective Data Deduplication Implementation

Effective Data Deduplication Implementation White Paper Effective Data Deduplicatio Implemetatio Eterprises with IT ifrastructure are lookig at reducig their carbo foot prit ad ifrastructure maagemet cost by slimmig dow their data ceters. I cotrast,

More information

Agency Relationship Optimizer

Agency Relationship Optimizer Decideware Developmet Agecy Relatioship Optimizer The Leadig Software Solutio for Cliet-Agecy Relatioship Maagemet supplier performace experts scorecards.deploymet.service decide ware Sa Fracisco Sydey

More information

Telecom. White Paper. Actionable Intelligence in the SDN Ecosystem: Optimizing Network Traffic through FRSA

Telecom. White Paper. Actionable Intelligence in the SDN Ecosystem: Optimizing Network Traffic through FRSA Telecom White Paper Actioable Itelligece i the SDN Ecosystem: Optimizig Network Traffic through FRSA About the Authors Sumit Kapoor Sumit is a solutio architect i the telecom busiess uit at Tata Cosultacy

More information

ion Wellness Solution

ion Wellness Solution ion Welless Solutio Overview As the competitio i the welless idustry grows more itese, players feel the eed to set i place effective systems to attract, service, ad retai customers. The focus today, is

More information

For customers Key features of the Guaranteed Pension Annuity

For customers Key features of the Guaranteed Pension Annuity For customers Key features of the Guarateed Pesio Auity The Fiacial Coduct Authority is a fiacial services regulator. It requires us, Aego, to give you this importat iformatio to help you to decide whether

More information

A guide to School Employees' Well-Being

A guide to School Employees' Well-Being A guide to School Employees' Well-Beig Backgroud The public school systems i the Uited States employ more tha 6.7 millio people. This large workforce is charged with oe of the atio s critical tasks to

More information

Rainbow options. A rainbow is an option on a basket that pays in its most common form, a nonequally

Rainbow options. A rainbow is an option on a basket that pays in its most common form, a nonequally Raibow optios INRODUCION A raibow is a optio o a basket that pays i its most commo form, a oequally weighted average of the assets of the basket accordig to their performace. he umber of assets is called

More information

Xantaro Maintenance Services & Operations. XTAC User Guide. UK Edition

Xantaro Maintenance Services & Operations. XTAC User Guide. UK Edition Xataro Maiteace Services & Operatios XTAC User Guide UK Editio XTAC WORKFLOW The Xataro Techical Assistace Cetre (XTAC) is the cetral iterface for all techical questios ad topics for products ad services

More information

Enterprise Security & Risk Management. White Paper. Securing the Future with Next-Generation Data Center Security

Enterprise Security & Risk Management. White Paper. Securing the Future with Next-Generation Data Center Security Eterprise Security & Risk Maagemet White Paper Securig the Future with Next-Geeratio Data Ceter Security About the Author Prikshit Goel Prikshit Goel heads the Ceter of Excellece (CoE) for Maaged Security

More information

A Balanced Scorecard

A Balanced Scorecard A Balaced Scorecard with VISION A Visio Iteratioal White Paper Visio Iteratioal A/S Aarhusgade 88, DK-2100 Copehage, Demark Phoe +45 35430086 Fax +45 35434646 www.balaced-scorecard.com 1 1. Itroductio

More information

CCH CRM Books Online Software Fee Protection Consultancy Advice Lines CPD Books Online Software Fee Protection Consultancy Advice Lines CPD

CCH CRM Books Online Software Fee Protection Consultancy Advice Lines CPD Books Online Software Fee Protection Consultancy Advice Lines CPD Books Olie Software Fee Fee Protectio Cosultacy Advice Advice Lies Lies CPD CPD facig today s challeges As a accoutacy practice, maagig relatioships with our cliets has to be at the heart of everythig

More information

IntelliSOURCE Comverge s enterprise software platform provides the foundation for deploying integrated demand management programs.

IntelliSOURCE Comverge s enterprise software platform provides the foundation for deploying integrated demand management programs. ItelliSOURCE Comverge s eterprise software platform provides the foudatio for deployig itegrated demad maagemet programs. ItelliSOURCE Demad maagemet programs such as demad respose, eergy efficiecy, ad

More information

Loyalty as a lever in enhancing customer experience in banking

Loyalty as a lever in enhancing customer experience in banking Loyalty as a lever i ehacig customer experiece i bakig Itroductio I today s globalized ecoomy, baks are uder immese pressure due to evolvig regulatory requiremets, decreasig margis, ad uprecedeted competitio.

More information

To c o m p e t e in t o d a y s r e t a i l e n v i r o n m e n t, y o u n e e d a s i n g l e,

To c o m p e t e in t o d a y s r e t a i l e n v i r o n m e n t, y o u n e e d a s i n g l e, Busiess Itelligece Software for Retail To c o m p e t e i t o d a y s r e t a i l e v i r o m e t, y o u e e d a s i g l e, comprehesive view of your busiess. You have to tur the decisio-makig of your

More information

Six Optimization Opportunities in Multichannel Retailing

Six Optimization Opportunities in Multichannel Retailing White Paper Six Optimizatio Opportuities i Multichael Retailig Multichael retailers are facig challeges i adoptig e-commerce stadards ad so are strugglig to stay i touch with the chagig behavior of cosumers.

More information

FIRE PROTECTION SYSTEM INSPECTION, TESTING AND MAINTENANCE PROGRAMS

FIRE PROTECTION SYSTEM INSPECTION, TESTING AND MAINTENANCE PROGRAMS STRATEGIC OUTCOMES PRACTICE TECHNICAL ADVISORY BULLETIN February 2011 FIRE PROTECTION SYSTEM INSPECTION, TESTING AND MAINTENANCE PROGRAMS www.willis.com Natioal Fire Protectio Associatio (NFPA) #25 a mai

More information

Stamford Associates and Xafinity introduce the XS Total Returns Alliance

Stamford Associates and Xafinity introduce the XS Total Returns Alliance Stamford Associates ad Xafiity itroduce the XS Total Returs Alliace A uique partership providig holistic ad idepedet ivestmet cosultig services I clarity quality I itegrity Stamford Associates is a leadig

More information

Saudi Aramco Suppliers Safety Management System

Saudi Aramco Suppliers Safety Management System Saudi Aramco Suppliers Safety Maagemet System SAFETY is Protectio (if oly we follow the rules) ''To live each day ijury ad violatio free, o ad off the job'' Foreword Foreword Saudi Aramco has developed

More information

Graceful Exits: Six Steps for Successful Business Exit Planning.

Graceful Exits: Six Steps for Successful Business Exit Planning. Graceful Exits: Six Steps for Successful Busiess Exit Plaig. Prepared by: Robi Love, Maagig Director, M&A Advisory, Busiess Advisory Services. Tim Morriso, Seior Busiess Appraiser, Busiess Advisory Services.

More information

REFURBISHMENTS AND AUGMENTATIONS

REFURBISHMENTS AND AUGMENTATIONS INTRODUCTION TIER WORKING PAPER No. 0 REFURBISHMENTS AND AUGMENTATIONS Workig Paper No. How Water Prices are Set provided a overview of how water prices are set o the basis of lower boud costs. As oted

More information

Business Process Services. White Paper. Connecting the Dots: Aligning Financial Goals with Operational Efficiencies

Business Process Services. White Paper. Connecting the Dots: Aligning Financial Goals with Operational Efficiencies Busiess Process Services White Paper Coectig the Dots: Aligig Fiacial Goals with Operatioal Efficiecies About the Author Shirley Kamath Shirley is a Chartered Accoutat ad law graduate ad is curretly maagig

More information

Page 1. Real Options for Engineering Systems. What are we up to? Today s agenda. J1: Real Options for Engineering Systems. Richard de Neufville

Page 1. Real Options for Engineering Systems. What are we up to? Today s agenda. J1: Real Options for Engineering Systems. Richard de Neufville Real Optios for Egieerig Systems J: Real Optios for Egieerig Systems By (MIT) Stefa Scholtes (CU) Course website: http://msl.mit.edu/cmi/ardet_2002 Stefa Scholtes Judge Istitute of Maagemet, CU Slide What

More information

Domain 1: Designing a SQL Server Instance and a Database Solution

Domain 1: Designing a SQL Server Instance and a Database Solution Maual SQL Server 2008 Desig, Optimize ad Maitai (70-450) 1-800-418-6789 Domai 1: Desigig a SQL Server Istace ad a Database Solutio Desigig for CPU, Memory ad Storage Capacity Requiremets Whe desigig a

More information

Silver Lining of Cloud Computing

Silver Lining of Cloud Computing White Paper Silver Liig of Cloud Computig - Key Priciples ad Best Practices CXOs eed to evaluate differet deploymet models, service models ad key characteristics of the cloud to implemet the precise spectrum

More information

DWS Investment GmbH. DWS Aktien Strategie Deutschland Sales Prospectus including Terms of Contract

DWS Investment GmbH. DWS Aktien Strategie Deutschland Sales Prospectus including Terms of Contract DWS Ivestmet GmbH DWS Aktie Strategie Deutschlad Sales Prospectus icludig Terms of Cotract Jauary 1, 2012 Sales Prospectus ad Terms of Cotract Sales Prospectus Geeral sectio Geeral priciples 1 Maagemet

More information

Optimize your Network. In the Courier, Express and Parcel market ADDING CREDIBILITY

Optimize your Network. In the Courier, Express and Parcel market ADDING CREDIBILITY Optimize your Network I the Courier, Express ad Parcel market ADDING CREDIBILITY Meetig today s challeges ad tomorrow s demads Aswers to your key etwork challeges ORTEC kows the highly competitive Courier,

More information