Third Party Approval & Risk Management

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1 Third Party Approval & Risk Management

2 Rivo Software Solution Layer enables organizations to manage the third party approval process, identify and assess third party risk across vendors, contractors and supply chain. Record incidents, identify trends and mitigate risk in a single risk universe allowing you to record all events, actions and follow-up assessments. Significant risk exists within the third party ecosystem of any organization and could impact your business at any time. In fact from recent events around the world it is increasingly apparent that risk within your third parties can be incredibly threatening to your business. Rivo offers a highly intuitive solution to approve and monitor any third parties that interact with your business, and then manage risk across those third parties through identification, assessment, mitigation, follow-up and reporting. Page 1 of 5

3 Benefits Total management and visibility of third parties interacting with your organization - Identify, assess and monitor third party suitability for engagement with your business - Extend audit and inspection programmes across your supply chain to monitor and report on third party risk for example safety standards, conflict mineral use or environmental footprints - Highly secure and intuitive software accessible from any web browser on any device - Automate third party approvals and renewals - Visibility of third party qualifications and licenses for competent operational working - Integrate into the Rivo Permit to Work Solution Layer for total third party worker management Features Record all third parties and their attributes in a configurable solution for instant visibility of third party status for suitability to engage with your organization: You can expose the information on third parties connected to your organization and related adverse events taking place across the third party ecosystem that could affect you. Autogenerate corrective and preventative actions using Rivo s Action/Task Management solution layer. Extend other solution layers such as Action Management, Audit & Inspection Management and Incident Reporting & Management so your third-parties can actively take part in your organizational risk management - with easy to use simplified portals for good adoption rates: Perform deep dive auditing into your third parties, contractors and suppliers with Rivo s Audit Management solution. You can identify if there are any third party-related gaps in process and policy as part of ongoing due diligence. Use Risk & Hazard Management to identify the potential threats and how to prevent or handle them. Maintain up-to-date documentation such as statement of works, schedules or contracts: With Rivo s Document Management and Policy Management solution layers, you can maintain all records of the risk prevention policies pertaining to your third party ecosystem as if they were your policies. You can determine if they align with your policies and automatically create actions resulting from non-conformances of any third party policies. Page 2 of 5

4 Permit to Work Solution Layer provides capability to approve and issue the permits site workers: With the Permit-to-work Management solution layer, you can approve and issue permits-towork to the relevant contractors and visiting workers according to the nature of the work to be carried out and the restrictions (eg: heights, hot works, etc) Training & Competence Solution Layer allows management and assessment of worker suitability to be on-site for ad-hoc or scheduled inspections and site tours Improving contractor safety for Thames Water Thames Water is the UK s largest water and sewerage company, serving 14 million customers across London and the Thames Valley. Every day, Thames Water supplies 2,600 million liters of tap water to 9 million customers across London and the Thames Valley. Thames Water s Rivo solution is accessible from 891 locations for 2000 licensed users. They have a comprehensive suite of functionality including Incident Management, Document Management, Audit Management, Contractor Management and Hazard Management. Initially, Rivo was selected to capture incidents occurring to both employees and contractors, enabling more clarity around safety and to standardise the reporting to get a single version of the truth. While that brought many benefits for Thames, once they were reporting and escalating hazards and near-misses, they were able to make the shift from reactive to proactive safety management. The ease-of-use of the system means that the users are now disposed to reporting hazards proactively, leading to an increase in preventative measures to handling safety. Other customers benefiting from Rivo s Third Party & Supply Chain Risk solution Page 3 of 5

5 Standardization for accuracy & consistency Rivo allows you to define a series of easy-to-use templates to handle any number of categories in the languages that are appropriate to you. This standardization enables the accurate and consistent capture of data throughout your organization and supply chain. Your valuable intelligence is held in a secure central repository which can be viewed at any time from any place depending upon your role and user setting. Immediate and automatic escalation In the event of an infringement, adverse event, crisis or disaster, Rivo automatically notifies nominated individuals depending on severity and geography. Any subsequent investigation is then automatically generated and incorporates any root cause analysis and any corrective/preventative measures summarily put in place. Evidence supporting the findings such as related documents, video, statements from other employees and images can be uploaded and stored with the report. Advanced Analytics for real time trending Detailed management reporting helps you to quickly identify patterns and trends by location, department, severity or individual so that preventative measures can be put in place. From top level C-suite dashboards to regional risk management reports and geo-mapping, a myriad of reports are available in graphical and tabular format and can be exported into any preferred external format % available & secure Our clients use Rivo for high value and mission critical functions such as Safety, Security & Sustainability. We invest significantly in our Software-as-a-Service (SaaS) cloud service ensuring service, compliance and security is unparalleled. We take care of security so you don t have to and work with Rackspace, recognized by Gartner as the leader in infrastructure hosting and security testing to ensure your data is secure wherever you are based. Availability, back-up, disaster recovery and resilience are taken care of. SaaS eliminates the need to invest in costly infrastructure, or to rely on internal resource to maintain, upgrade and protect your servers. Deployments and upgrades can be deployed with no impact to users and no downtime. Integration with enterprise systems Rivo implements a virtual schema technology to allow us to capture and integrate data from a diverse range of clients and systems without making changes to our underlying database structures. Web services are implemented with clients to integrate Rivo into client systems such as HR, ERP and other risk management systems. We have pre-packaged interfaces for SAP and Oracle. We also have a configurable generic interface to allow 2-way communication between Rivo and a variety of other systems. Page 4 of 5

6 Person-centric access Rivo has a configurable role, group and location-based user management which allows different groups of users to have clear access, or be denied from data within your system. Users can authenticate through Rivo, or we can integrate into your domain security to give users seamless access to Rivo through Active Directory or LDAP, whilst still providing robust user management and security. User groups can be created by system administrators that package roles together to manage discrete sets of functionality. 24/7 support 24 hours a day, 7 days a week. Our expert and friendly team deliver to exceptional service levels with the aim to deliver timely closure of all issues ensuring you have full visibility of progress of any support tickets whether by telephone, or via our Support Portal. Rivo Software has one of the best support teams in the industry. Your experience of Rivo is important to us through every step of the journey. Our team reflects our commitment to quality ensuring that your deployment is hassle free and that your employees are fully supported in ensuring your business is safe, secure and sustainable. About Rivo Rivo provides one of the world s leading global Safety, Security & Sustainability platform. Trusted by global clients across multiple sectors, we help our clients protect people, assets, environment and profits with industry-leading and proven technologies. Rivo is a comprehensive suite of software solutions to manage compliance and risk across the entire value chain, both within the organizational operations and throughout the external supply chain and third party ecosystem. Ultimately, with Rivo at the heart of your business, you are optimized to proactively protect your reputation. Rivo has over 180 clients in 86 countries, with office locations across Europe, North-America and Asia Pacific. Page 5 of 5

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