BARRY T. ROSS PROFESSIONAL EXPERIENCE
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1 BARRY T. ROSS PROFESSIONAL EXPERIENCE University of Pittsburgh, Graduate School of Public Health, Present Health Policy & Management Department, Pittsburgh, PA Adjunct Faculty Developed and teach class in quantitative and analytic methods for Masters in Healthcare Administration and Masters in Public Health students. Developed relationships and work with area health facilities to provide students the opportunities to ply classroom knowledge to help host organizations pursue performance excellence goals. University of Pittsburgh, Swanson School of Engineering, 2013-Present Industrial Engineering Department Pittsburgh, PA Field Faculty Developed and instruct class in Health Systems Engineering to teach undergraduate and graduate students about applying quantitative industrial engineering techniques and approaches to the healthcare setting. Additionally, provide insight to healthcare provider facility operations through a survey course approach using topical experts. Turn-Key Solutions LLC, Pittsburgh, PA Principal A consultancy specializing in improving client operations and performance in healthcare and manufacturing. Responsible for business development, managing the business, account management, and service delivery. Work with hospitals in workouts to achieve productivity and quality goals through lean operations Conduct quality reviews of healthcare organizations as National Baldrige examiner and as a Pennsylvania examiner for its Baldrige quality program Management Science Associates, Inc., Pittsburgh, PA Senior Business Analyst Developed hospital services including business continuity planning, enterprise asset management systems, and dashboard displays/balanced scorecards. Developed business partnerships and strategic relationships with regional hospital associations USC, Broomall, PA Senior Project Consultant Analyzed prospective clients operations and determined opportunities for improvement. Effected operations improvements and cost savings through process analysis, staffing guides, and process monitoring tools for clients. Trained client staff in Lean/Sigma continuous process improvement methods. Increased client s output by 7% while reducing labor needs by 22% Management Consulting Solutions, Inc., Wexford, PA Director, Hospital Operations Improvement Consulting Developed practice including creating strategic partnerships and managed hospital engagements. Conducted operations benchmarking analyses and identifying labor and non-labor performance improvement opportunities. Analyzed the patient safety and cost impacts of hospital automated medication dispensing systems Avoided more than $1 million in construction costs for a long-term/acute care facility Redesigned hospital s support services functions resulting in various operational cost savings BARRY T. ROSS Page 2
2 Barry T. Ross Management Consultants, Pittsburgh, PA Created start-up business specializing in hospital operations analysis and improvement. Achieved status of preferred source of hospital operations performance improvement services for regional hospital council. Served as consultant to CEO of an academic medical center to improve performance of hospital and satellite clinics.. Established a student co-op program with the New Jersey Institute of Technology s Industrial Engineering Department. Effected $800,000 annual revenue enhancements and cost savings for client medical center Restructured satellite clinic facilities operations achieving improved patient service and finances Developed plan to consolidate support services operations at two sites into one hospital facility St. Luke s / Roosevelt Hospital Center, New York, NY Associate Vice President, MIS Flex / Sys Corporation Director, Hospital Consulting Directed corporate Management Systems department. Developed and implemented hospital productivity management program. Developed spin-off for-profit hospital consulting practice (Flex / Sys Corporation) and managed engagements to increase productivity, reduce/contain costs, and enhance revenue for client hospitals. Effected $1.5 million in annual savings and revenue enhancements Planned and managed move of 1,100 staff and clinical and support operations Reengineered operations to facilitate the successful merger of two hospitals into one system Achieved surgeon satisfaction and increased O.R. utilization through O.R. process improvements Determined staffing needs to support client hospital s new facilities Magee-Womens Hospital, Pittsburgh, PA Assistant Vice-President, Administrative and Systems Services Directed division (Management Engineering, Information Systems, and Data Processing) with a staff of 34. Planned and managed implementation of hospital-wide information systems and operations performance improvement programs. Coordinated activities of outside consultants. Established a student co-op program with the University of Pittsburgh s Industrial Engineering Department. Served as Administrator On-Call. Planned for-profit hospital subsidiary providing physician s office computer systems Saved $240,000 annually through personal computer applications University of Wisconsin Hospital and Clinics, Madison, WI Director, Management Engineering Created Management Engineering department and provided solutions to operations and implemented productivity improvement initiatives to monitor labor expenses and productivity. Coordinated operations planning and implementation for new hospital. Responsible for space and capital asset management. Developed and managed cost containment program. Established a student co-op program with the university s Industrial Engineering Department. Served as Administrator On-Call. Coordinated efforts that achieved about $1 million annual savings and revenue enhancements Administered $8 million equipment capital budget Planned and executed hospital move of equipment, patients and staff to its new facility Recognized by Governor for exemplary leadership in State s performance improvement program The Mount Sinai Hospital, New York, NY Senior Management Engineer Developed and implemented hospital productivity management system. Implemented process improvements. Mentored junior staff and students in applying industrial engineering to the hospital setting. BARRY T. ROSS Page 3
3 EDUCATION Wagner College, New York, NY MBA, Health Services Administration Administrative Residency, The Mount Sinai Hospital, New York, NY Newark College of Engineering (New Jersey Institute of Technology), Newark, NJ MS, Industrial Engineering Newark College of Engineering (New Jersey Institute of Technology), Newark, NJ BS, Industrial Engineering PROFESSIONAL AFFILIATIONS CURRENT and FORMER Board of Examiners, National Baldrige National Quality Program (2009, 2011) Member, Congressman Tim Murphy s Healthcare Advisory Board (2009) Board of Examiners, Keystone Award for Performance Excellence (Pennsylvania Baldrige program, 2007) Life Fellow, Healthcare Information and Management Systems Society (HIMSS) Past President and Board Chairman, Healthcare Information and Management Systems Society (1984) Past President, Wisconsin ( ), New York ( ), and Western Pennsylvania ( ) chapters of HIMSS Diplomate, Society for Health Systems Past Member, Advisory Council, Hospital Management Systems program, Duquesne University ( ) Member of American Hospital Association s Personal membership committee ( ) Life Member, Institute of Industrial Engineers Past Director, American College of Healthcare Executives of Western Pennsylvania ( ) AWARDS AND RECOGNITION Society for Health Systems Recognized Individual Award, 2013 HIMSS 50 in 50 Recipient (for significantly contributing to the healthcare field and the healthcare management systems profession over the past fifty years), Distinguished HIMSS Fellow 2009 Excellence in Healthcare Management Engineering / Process Improvement Award (SHS-IIE and HIMSS) 2008 HIMSS Chapter Leader of the Year Award 2008 HIMSS Founders Leadership Award 2006 HIMSS Outstanding Service Award Alpha Pi Mu (National Industrial Engineering Honor Society) Tau Beta Pi (National Engineering Honor Society)
4 BARRY T. ROSS Page 4 PUBLICATIONS AND PRESENTATIONS Ross, B., Healthcare Administration Students Are Provided Real-World Exposure, Western Pennsylvania Hospital News, August Ross, B., et. al., Lean Manufacturing Expertise Applied to Healthcare, webinar presentation to the Society of Manufacturing Engineers, October 27, Ross, B. T., A Call for Patient-Directed Quality Improvement: A Patient Perspective, ADVANCE e-newsletter ( September 09, 2009 Ross, B. T., Patient Invoked Process Improvement: Part I, Western Pennsylvania Hospital News, March Ross, B. T., Patient Invoked Process Improvement: Part II, Western Pennsylvania Hospital News, April Ross, B., HIMSS and Its Beginnings, ADVANCE for Healthcare Information Executives, April Ross, B., Pittsburgh: The Roots of HIMSS, Western Pennsylvania Hospital News, February Ross, B. T., Healthcare Information and Management Systems Society (HIMSS) Presents 2006 Annual Conference & Exhibition, Western Pennsylvania Hospital News, April Ross, B. T., WPHIMSS Announces 2006 Board of Directors, Annual Educational Event on March 2, Western Pennsylvania Hospital News, February Ross, B. and D, Saller, Business Continuity: Serving and Surviving, Pittsburgh Hospital News, March Ross, B. T., Benchmarking: The Starting Point on the Road to Hospital Viability, Pittsburgh Hospital News, March Ross, B. T., Consultant Shares Insight on Business Process Reengineering, Pittsburgh Hospital News, October Ross, B. T., et. al., Guide to Effective Health Care Management Engineering, Healthcare Information and Management Systems Society, Chicago, Ross, B. T., Hospital Management Engineering: An Approach to Survival, Pittsburgh Hospital News, August Ross, B. T., Implementation of A Centralized Multi-Hospital Food Production Process, Society for Health Systems News, 5: 4-5, Spring Ross, B. T., Improving Operating Room Utilization and Surgeon Satisfaction through a TQM Approach, Presentation at Quest for Quality and Productivity in Health Services Conference, Chicago, September 24, Ross, B. T., A TQM Approach to Determine Food Preparation System for Hospital Nutritional Services, Presentation at Quest for Quality and Productivity in Health Services Conference, Chicago, September 24, Ross, B. T., A Cook/Chill/Rethermalization vs. Cook/Serve Decision Process Model for Hospital Nutrition Services, Presentation at Commonwealth of Massachusetts Department of Mental Retardation Conference "Dietary Services in the 90's", Boston, February 1, Ross, B. T. and L. Strumpf, A Cook/Chill/Rethermalization vs. Cook/Serve Decision Process Model for Hospital Nutrition Services. Chicago: American Hospital Association, Ross, B. T. and E. Schachinger, Automated Materials Distribution Systems, Presentation at Middle Atlantic Health Congress, Atlantic City, May 17, Ross, B. T., Hospital Management Systems Society (HMSS), "Healthcare Computing & Communications 1:35, June 1984.
5 BARRY T. ROSS Page 5 Ross, B.T., Productivity Standards for Food Service Departments, Presentation University of Wisconsin Conference Managing a Food Service Department under Prospective Payment Systems & DRGs, Madison, March 22, Ross, B. T., et al., Establishing an In-House Management Engineering Program. Chicago: American Hospital Association, Ross, B. T., The Making of a Successful Automated Materials Distribution System, Health Facility Design Using Quantitative Techniques. A Collection of Case Studies. Chicago: American Hospital Association, 1982 pp Ross, B. T., F. Cheung and D. Zilz, An Automated Materials Handling System, Hospital Management Engineering, comp. Harold E. Smalley. Englewood Cliffs, NJ: Prentice-Hall, Inc., pp Ross, B. T. and F. Cheung, Planning for a Hospital Automated Materials Handling System, Proceedings of the Clearinghouse for Hospital Management Engineering Forum on Materials Management Systems. Chicago: American Hospital Association, pp Ross, B. T. and F. Cheung, Simulation Study of A Hospital Automated Materials Handling System, Proceedings of The Eleventh Annual Simulation Symposium. Tampa: Annual Simulation Symposium, pp Ross, B. T., Productivity and Labor Costs: A Contemporary Hospital Problem, Proceedings of the 1976 Spring Annual Conference of the American Institute of Industrial Engineers, Norcross, Georgia: American Institute of Industrial Engineers, pp Ross, B. T., A Labor Monitoring System Employed by the Mount Sinai Hospital, Proceedings of Forum on Manpower Control Systems. Richmond: National Cooperative Services Center for Hospital Management Engineering, pp Ross, B. T., Computerized System Aids Staffing in Strikes, Hospitals, JAHA, 49: 50-52, September 16, Ross, B. T., Labor Monitoring Reflects Operation, Hospitals, JAHA, 49: , March 16, 1975.
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