Lisa B. Bussom, MS, PE

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1 Lisa B. Bussom, MS, PE Sr. Lecturer Accounting and Information Management School of Business Administration Professional Summary Process oriented professional with 30 years experience in academia and industry. Academic Background M.S. Industrial Management, Widener University, Chester, PA Seminar paper: Application of Artificial Intelligence to Job Shop Scheduling B.S. Industrial Engineering, Rutgers University, Piscataway, NJ Certifications ASQ Certified Six Sigma Greenbelt, 2009 Professional Engineer (State of Pennsylvania), PE038477E, Current Professional Organizations Association of Business Process Management Professionals (ABPMP) APICS The Association for Operations Management American Society for Qualtiy MBA Directors Forum Chair Professional Experience - Academic Widener University, Chester, PA 1992 Current Director of Experiential Learning School of Business Administration June 2012-Current Oversight and mentoring of students who are pursuing academic credit for business internships. Sr. Lecturer, Department of Accounting and Information Management August Current Teaching load includes Elementary Statistics, Intermediate Statistics, Operations Management and Management of Technology, Productivity and Change. Assistant Dean and Director Graduate Business Programs Responsible for management of MBA, MS, and Certificate programs including supervision of two full-time support staff and half-time project manager. Devised and implemented processes for the recruitment and retention of students Streamlined course scheduling process for both graduate and undergraduate courses Compiled and submitted data for national surveys including BusinessWeek, U. S. News and World Report, Barron s, Princeton Review and Council of Graduate Schools. Analyzed and reported data in support of maintenance of accreditation requirements. Co-authored goals and objectives and developed assessment processes for graduate programs. Advised graduate students Special Projects: MBA Program development of Cost/Benefit analysis for revised program (2006) International Admissions Process Mapping (2006)

2 Lisa B. Bussom Page 2 of 6 Datatel Colleague R.16 Implementation Team member for Curriculum Management, Admissions and Degree Audit Modules o Evaluated current processes prior to implementation and worked with cross-functional team members to develop new processes and procedures for using the new university-wide integrated information system. Supported the development of test plans for admissions modules. Member of beta test team. Academic Audit Team o Developed audit code for each graduate curriculum o Trained administrators and faculty from non-business departments in use of Academic Audit MBA Directors Forum MBA Exit Survey ( ) o Co-authored Survey used by more than 25 part-time MBA programs across the United States including: Drexel University, Loyola Marymount College, LaSalle University, Monmouth University, Rider University, St. Cloud State University, Saint Joseph s University, Seattle University o Annually provided analysis of data for multiple schools Assistant Dean Undergraduate Business Programs Responsible for administration of BS program including supervision of one full-time support staff and halftime graduate assistant. Co-wrote sections of initial draft of self-study document in support of initial accreditation by AACSB Proposed and implemented administrative changes to enhance the undergraduate student experience. Advised undergraduate students, Project Manager Graduate Programs in Business Analyzed existing administrative procedures and created new processes for recruitment and retention of graduate students. Professional Experience - Industry Boeing Helicopters, Ridley Park, PA Project Manager , 1990 Teamed with IT developers and end-users to develop and implement a constraint-based scheduling system for the composite fabrication shop. Prepared feasibility and cost justification studies, project schedules and resource analyses. Developed initial studies to determine feasibility of transferring a similar system to multiple composite fabrication shops across the Boeing Company. Supervisor Industrial Engineering Systems 1989 Supervised six industrial analysts in cost analysis and quality management. Co-authored initial draft of the Total Quality Management implementation manual. Systems Analyst Designed and implemented computer programs for Industrial Engineering Department. Ketron, Inc., Wayne, PA Consultant Member of logistic analysis consulting team for Department of Defense Ethicon, Inc., Somerville, NJ 1982 Intern Developed space utilization program for surgical stapler manufacturing department.

3 Lisa B. Bussom Page 3 of 6 Professional Experience Consulting The Detwiler Group, subproject: DANA Delaware Alliance of Non-Profit Advancement Current Data Analysis for a pilot project to develop appropriate metrics for determining the efficacy of Non-Profit Board Training. Worked with Susan Detwiler from The Detwiler Group to evaluate existing survey for evaluation of Non-Profit Board Training and the development of an improved survey tool. Also codeveloped proposal for data analysis of results from existing survey to be implemented in This is the beginning of a long-term longitudinal study on the effectiveness of board training. Widener University Graduate Enrollment Management 2009 Current Evaluation of retention of graduate students. Applied Business Process Modeling and Six Sigma Techniques to the evaluation and improvement of graduate student retention. Courses Taught In Schedule: OPM 352 OPM 445 Not in Schedule: Graduate: QA 501 QA 602 QA 605 MGT 502 MIS 501 Undergraduate: MIS 160 MGT 210 QA 251 QA 252 MGT 452 Operations Management Managing Technology, Productivity and Change Statistics Quantitative Methods Statistical Production Techniques Foundations of Management Introduction to Computers Introduction to Computers Foundations of Management Elementary Statistics Intermediate Statistics Strategic Management Other Teaching Activities Assurance of Learning Teaching 2012 Wrote new questions for the WUCAB based on the redesign of the OPM 352 course. Course (Existing) Compensated Redesign 2012 Restructured the Internship Course (498) to include bi-weekly journals, pre and post self assessments, supervisor assessments and paper. Program Assessment Projects: Co-developed a standardized rubric for the evaluation of the SBA objective that students know how to prepare a research paper. This rubric is now used in OPM 445, EC 401 and ACCT 451.

4 Lisa B. Bussom Page 4 of 6 Innovations in Course Content 2012 Complete redesign of OPM 352 Operations Management. Focus of course was changed from functional to process based according to new methodology on Business Process Modeling Incorporated new software to QA 251 and QA 252 MyStatlab 2010 Developed hands-on method to introduce class probability and conditional probability using M&Ms in QA 251. Created lab worksheet and associated assignments Revised K Nex Production Lab. Worked with Richard Freishstat, Director of Pedagogical Support to further develop the lab to increase complexity as well as include a reflection essay. Used in Co-Op OPM 352 Summer Adapted a professional ASQ presentation 7 Tools of Quality that was developed and presented by an ASQ member in California for use as a lab in OPM Developed survey to collect data from students in QA 251 so that the data that students contributed to, could then be used to demonstrate a variety of statistical topics including: discrete vs. continusou data, frequency distributions, histograms, tabulations, graphical display of data etc. Intellectual Contributions Refereed Articles McCloskey, D. & Bussom, L (2013). Active Learning and Student Engagement in the Business Curriculum: Excel can be the Answer. Journal of Learning in Higher Education. Refereed Proceedings Full Paper McCloskey, D. W. & Bussom, L.B. (2011). Using Excel in Business Curricula: An Opportunity to Combine Student Engagement with Active Learning. Northeast Business and Economics Association, ISSN: (Online): NBEA Presentation of Refereed Papers Bussom, L. & Nolan, R (2014, May). Steady at the Helm: Navigating Graduate Retention Through Turbulent Waters. National Association of Graduate Admissions Professionals (NAGAP), San Diego, California Bussom, L. & Nolan, R (2013, April). A Visitor s Guide to Graduate Retention: From Fantasyland to Tomorrowland. National Association of Graduate Admissions Professionals (NAGAP), Orlando, Florida. Bussom, L. & Nolan, R. (2011, May). Understanding Graduate Retention: Issues and Challenges. Academic Business World/International Conference on Learning and Administration in Higher Education, Nashville, Tennessee. Bussom, L. (2011, May). Manipulative and Reflective Techniques Combine to Develop Deeper Understanding of Abstract Concepts. Academic Business World/International Conference on Learning and Administration in Higher Education, Nashville, Tennessee

5 Lisa B. Bussom Page 5 of 6 McCloskey, D.W. & Bussom, L.B. (2011, November). Using Excel in Business Curricula: An Opportunity to Combine Student Engagement with Active Learning. Northeast Business and Economics Association, Philadelphia, Pennsylvania. Service Service to the University College Assignments: Academic Assurance of Learning Committee (AAOLC) Institutional Committee on Assurance of Learning (ICASL) Experiential Learning Council 2011 Current 2011 Current 2013 Current Chair: AACSB Maintenance Report Diversity Committee Member: Curriculum and Academic Standards Academic Support Services Curriculum Integration Committee Faculty Advisor: APICS Mid Atlantic District Case Competition Other Activities: APICS organization Widener University Liaison 2011 current Honors Day Presentations Mentor 2011, 2012, 2014 Girls Workshop Presenter 2012, 2014 Freshman Advisor 2010 current Bridgeweek Panel Presenter (MOOCs) 2013 Selected Committees Prior to 2008 SBA Executive Committee SBA Outcomes Assessment Committee Middle States Culture Committee University College Dean Search Committee Chair R.16 Implementation Committee Service Service to the Profession Presentation: 2011: Institute of Management Accountants, Delaware County Chapter, Pennsylvania. Introduction to Si tools of Six Sigma 1.75 hours 2007: MBA Directors Forum, Newark Delaware. Facilitator of MBA Roundtable Discussion 2006: MBA Directors Forum, Chester, Pennsylvania. Facilitator of MBA Roundtable Discussion 2005: MBA Directors Forum, Monmouth, New Jersey. Facilitator of MBA Roundtable Discussion 2004: MBA Directors Forum, Philadelphia, Pennsylvania. Facilitator of MBA Roundtable Discussion Academic Conference Panelist 2005: MAACBA (Middle Atlantic Association of Colleges of Business Administration), Baltimore, Maryland. Part-Time MBA Programs Issues and Challenges Service to the Community

6 Lisa B. Bussom Page 6 of : West Chester Area Senior Center, provided support on inventory methods and sales promotions. 2007: West Chester Area Senior Center, Training and development of volunteers in retail thrift book store that raises funds for the West Chester Area Senior Center. Developed Operating Manual. Selected Professional Training/Seminars Academic Business World/International Conference on Learning and Administration in Higher Education, Nashville, Tennessee. 3-day conference (2011) Northeast Business and Economics Association, Philadelphia, Pennsylvania. 2-day conference (2011) APICS Professional Development Meetings (2008 current) Coursera On-line courses (2012 current): o Operations Management (University of Pennsylvania - Wharton) o Marketing (University of Pennsylvania - Wharton) o Gamification (University of Pennsylania Wharton) o Model Thinking (University of Michigan) o Internet History and Security (University of Michigan) o Leading Strategic Innovations in Organizations (Vanderbilt) o Surviving Disruptive Technologies (University of Maryland) ASQ Six Sigma Green Belt Preparation course (2009) On-line Course Development using Webstudy (2009) Change Management (MBA Directors Forum University of Delaware 2007) Outcomes Assessment Datatel Colleague R.16 ERP System Curriculum Management, Admissions, Communications Management Awards and Certifications William J. Zahka Distinguished Undergraduate Teaching Award John. C. Sevier Award for Service and Dedication to Widener University School of Business Administration Adjunct Faculty Distinguished Teaching Award Widener University School of Business Administration Licensed Professional Engineer State of Pennsylvania since 1989 American Society for Quality Certified Six Sigma Green Belt Tau Beta Pi National Engineering Honor Society Alpha Pi Mu National Industrial Engineering Honor Society Beta Gamma Sigma National Business Honor Society

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