User Guide for Mac OS X

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1 User Guide for Mac OS X

2 Copyright Webroot SecureAnywhere User Guide for Mac OS X March, Webroot Software, Inc. All rights reserved. Webroot is a registered trademark and SecureAnywhere is a trademark of Webroot Software, Inc. All other product and company names mentioned may be trademarks or registered trademarks of their respective owners.

3 Table of Contents Getting Started 1 Installing SecureAnywhere 2 Creating a Webroot account 8 Using the SecureAnywhere interface 10 Using the main window 10 Using the menu bar 11 Responding to alerts 13 Scanning for Malware 15 Running scans 16 Viewing the latest scan results 16 Running a scan immediately 17 Managing detected threats 19 Changing the scan schedule 21 Changing the scan settings 23 Shielding Your Mac 25 Managing shields 26 Changing Realtime shield settings 30 Changing Web Threat shield settings 33 Using Web Threat protection 36 Surfing websites 36 Using search engines 37 Managing Quarantine 39 Managing quarantined items 40 Managing file detection 44 Saving a threat log 48 Managing Your Account 51 Viewing your account details 52 Activating a new keycode 54 Renewing your subscription 56 Checking for updates 58 Passwords 61

4 Getting started with the Password Manager 62 Using the Password Manager toolbar 66 Managing saved sites 69 Capturing login credentials 72 Capturing login credentials while in a website 72 Defining login credentials from the SecureAnywhere website 74 Logging in to saved sites 77 Logging in to sites from a browser 77 Logging in to sites from the SecureAnywhere website 78 Generating secure passwords 79 Updating site profiles 81 Exporting user names and passwords 84 Importing passwords from other applications 87 Using Form Fill profiles 89 Creating Form Fill profiles 89 Using Form Fill profiles to populate web forms 91 Editing Form Fill profiles 91 Setting Password Manager preferences 94 Using other browsers 99 Using Advanced Tools 101 Controlling active processes 102 Saving a scan log 104 Submitting a file for analysis 105 Using the System Analyzer 107 Setting Preferences 109 Setting general preferences 110 Defining proxy server settings 112 Glossary 115 Index 117

5 Getting Started To get started with Webroot SecureAnywhere, see the following topics: Installing SecureAnywhere 2 Creating a Webroot account 8 Using the SecureAnywhere interface 10 Using the main window 10 Using the menu bar 11 Responding to alerts

6 SecureAnywhere for Mac User Guide Installing SecureAnywhere You can install SecureAnywhere on Mac OS X 10.7 or 10.8 and above. An Internet connection is required to install the software. To install the software: 1. Download the SecureAnywhere installer to your Mac. 2. Double-click wsamac.dmg to open the installer. 3. Drag the Webroot SecureAnywhere icon into the Applications folder. 4. Open the Applications folder by double-clicking the folder icon. 5. In the Applications folder, double-click the Webroot SecureAnywhere icon to begin activation. 6. In the first activation window, select a language from the drop-down box and click Next. Note: Make sure you select the desired language. Once SecureAnywhere installs, you cannot change it

7 Getting Started 7. In the next panel, enter your keycode and click the Activate button. Your keycode is the 20-character license that identifies your Webroot account. If you purchased the product online, the keycode is provided in an from Webroot. If you purchased the product in a store, the keycode is provided in the retail box. In addition, the keycode identifies whether you purchased a multi-user license, which allows you to install SecureAnywhere on up to three or five devices. 8. In the next panel, enter your address and click Continue. (If you don't want to provide your address, you can click Cancel to skip this step. The installation continues even if you click Cancel.) - 3 -

8 SecureAnywhere for Mac User Guide 9. When the system prompts you to allow SecureAnywhere to make changes, enter your Apple system password and click OK. 10. In the next panel, you can begin creating a Webroot account. You only need to create an account if you plan to use the Password Management feature (see "Getting started with the Password Manager" on page 62 for more information). Or, you can click Skip and create an account later. If you click Create Account, your browser opens to the SecureAnywhere account creation page. Enter - 4 -

9 Getting Started the required information and click Register Now. For more information about account creation, see "Creating a Webroot account" on page In the next panel, you can install a Safari extension that allows SecureAnywhere to tag search results as safe, questionable, or unsafe. With this extension, SecureAnywhere lets you know if a website has a reputation for spreading malware or for phishing attempts. We recommended that you click the Install Safari Extension button. (However, you can click Skip and install it later by turning on the Web Threat shield, as described in "Changing Web Threat shield settings" on page 33.) - 5 -

10 SecureAnywhere for Mac User Guide 12. When Safari asks you to confirm the installation, click the Install button. 13. If you have the Complete or Internet Security Plus editions, Safari asks if you want to install the extension "Webroot," which includes Password Management functions (see "Getting started with the Password Manager" on page 62 for more information). Click Install if you want to use the Password Management features. A dialog opens while the Password Manager is configured to your browser. If you installed both extensions, two Webroot icons appear in the browser toolbar. The example below shows how the icons appear in Safari and Chrome; the icons in Firefox look slightly different. (You can hover your mouse over the icons for pop-up descriptions.) - 6 -

11 Getting Started This icon indicates that the Web Threat shield is enabled. See "Using Web Threat protection" on page 36. This icon indicates that the Password Management features are enabled. It is grayed-out when you first install the extension. If you have already created an account, you can click on the icon and enter your login credentials to begin using Password Management. See "Getting started with the Password Manager" on page When the Activation Successful screen opens, click the Scan Now button. SecureAnywhere begins scanning your Mac for viruses, spyware, and other potential threats. If it detects threats during the scan, it prompts you to move the items to quarantine. In quarantine, the items are rendered inoperable and can no longer harm your system or steal data. For more information, see "Managing detected threats" on page In the Scan Complete window, click Close. The main window opens. For more information, see "Using the SecureAnywhere interface" on page 10. After the initial scan, SecureAnywhere automatically scans your Mac daily and constantly monitors activity as you surf the Internet. You do not need to launch a scan yourself or schedule scans. SecureAnywhere does all the work for you in the background. To verify that SecureAnywhere is running, look for the Webroot icon in your menu bar

12 SecureAnywhere for Mac User Guide Creating a Webroot account By creating a Webroot account, you can access the Password Management features from the SecureAnywhere website at my.webrootanywhere.com. Password Management is available with the Complete and Internet Security Plus editions. Note: For more information about Password Management, see "Getting started with the Password Manager" on page 62. To create an account: 1. Open your browser and go to my.webrootanywhere.com. 2. Click Sign up now. 3. Complete the registration information. Make sure you choose a personal security code that is easy to remember. When you log in to your account, SecureAnywhere prompts you for two random characters of this code. For example, SecureAnywhere might ask you to enter the third and sixth characters. 4. When you complete the registration information, click Register Now. SecureAnywhere sends a confirmation message to the address you specified. 5. Open your application and look for the confirmation message from Webroot. Click the link in the message

13 Getting Started A Confirm Registration page opens. SecureAnywhere requests two randomly selected characters of the security code you specified when you created the account. 6. Enter the requested characters of your security code, then click Confirm Registration Now. The SecureAnywhere Website opens. For more information about this website, see the SecureAnywhere Website User Guide

14 SecureAnywhere for Mac User Guide Using the SecureAnywhere interface The SecureAnywhere interface provides access to all functions and settings. The interface includes the main window and the menu bar. Using the main window To display the main window, click the Webroot icon SecureAnywhere from the drop-down menu. in the menu bar, then select Open Webroot When your system is secure, the main window looks similar to the following example

15 Getting Started To show your Mac s overall protection status, the interface changes colors as follows: Green. Your Mac is secure. Yellow. One or more potential risks require your attention. Red. One or more critical items require your intervention. Using the menu bar When the SecureAnywhere interface is active, the menu bar provides SecureAnywhere options: The following table describes the drop-down menu items under Webroot SecureAnywhere. Webroot SecureAnywhere About SecureAnywhere Preferences My SecureAnywhere Account Check for Updates Hide Webroot SecureAnywhere Shows the SecureAnywhere version number. Allows you to change system preferences, scan schedules, and other settings. Shows your keycode and other account details. Downloads and applies the latest program updates. Hides the main window, but does not shut down SecureAnywhere protection. If you want to shut down protection, click the Webroot icon in the menu bar and select Shut Down SecureAnywhere. The following table describes the drop-down menu items under System Tools

16 SecureAnywhere for Mac User Guide System Tools System Control Reports Submit a File System Analyzer Allows you to adjust the threat-detection settings for all programs and processes running on your Mac. Allows you to save a scan log, which might be helpful if you are working with Webroot Support to determine the cause of a problem. Allows you to send the file to Webroot for analysis.you might want to submit a file if you think it's causing problems or if you know it's safe and want it reclassified. Provides a simple utility for locating threats, security vulnerabilities, and other computer problems. The completed report recommends how to increase system performance, privacy, and protection

17 Getting Started Responding to alerts If SecureAnywhere detects a potential threat on your Mac, it may open an alert similar to the following example. The alert prompts you to make a decision on whether to ignore this message or continue: If you aren't sure how to manage this item, we recommend that you click OK to block it. If you are absolutely certain that the detected activity is legitimate, click Ignore to proceed. Blocked items are moved to quarantine. For more information, see "Managing quarantined items" on page

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19 Scanning for Malware To learn more about scanning your Mac for malware, see the following topics: Running scans 16 Viewing the latest scan results 16 Running a scan immediately 17 Managing detected threats 19 Changing the scan schedule 21 Changing the scan settings

20 SecureAnywhere for Mac User Guide Running scans Scans run automatically every day, at about the same time you installed SecureAnywhere. For example, if you installed SecureAnywhere at 8 p.m., it always launches a scan around 8 p.m. It will not disrupt your work, nor will it launch while you play games or watch a movie. During scans, SecureAnywhere searches all areas where potential threats can hide, including drives, files, and system memory. It looks for items that match our threat definitions, match descriptions in our community database, or exhibit suspicious behavior. See the instructions below for viewing the latest scan results and for running a scan immediately. Viewing the latest scan results 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the main window, click Mac Security. The Scan tab shows the statistics of the last scan for threats

21 Scanning for Malware Running a scan immediately Although scans run automatically, you can launch a scan at any time. An immediate scan might be necessary if you surfed a high-risk website (networking, music, or adult entertainment), downloaded high-risk items (screen savers, music, or games), or accidentally clicked on a suspicious pop-up advertisement. You can run a scan from the menu bar or from the main window. To run a scan from the menu bar: 1. From the menu bar, click on the Webroot icon. 2. In the drop-down menu, click Scan for Threats

22 SecureAnywhere for Mac User Guide To run a scan from the main window: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. Click Scan for Threats. If SecureAnywhere locates threats, it opens a window that guides you through the quarantine process. For more information, see "Managing detected threats" on page

23 Scanning for Malware Managing detected threats If SecureAnywhere detects a threat or suspicious file, it prompts you to manage the item. Note: We recommend that you move all items to quarantine, where they are rendered inoperable. If you determine later that you need a file, you can restore it to its original location. To manage threats: 1. In the Items Found panel, review the list of file names. 2. Keep the checkboxes selected, so items will be moved to quarantine. If you recognize a filename and know that you need it to run an application, you can deselect its checkbox. For any items you deselect, SecureAnywhere restores them to their original locations. Do not restore a file unless you are absolutely sure it is legitimate. 3. Click Quarantine Selected Items

24 SecureAnywhere for Mac User Guide 4. In the Items Quarantined dialog, click Continue. SecureAnywhere runs a follow-up scan again to make sure all threat traces are removed. If you cancel the scan, the main panel remains in a Threats Detected state and prompts you to run a scan

25 Scanning for Malware Changing the scan schedule SecureAnywhere launches scans automatically every day, at about the same time you installed the software. However, you can change the scan schedule to run at different times if you want. You can also change the following schedule options: Scan Schedule options Scan immediately at startup if SecureAnywhere misses a scheduled scan Don't perform scheduled scans when on battery power Don't perform scheduled scans when a full screen application or game is open Launches a scheduled scan within an hour after you turn on your Mac. If you disable this option, SecureAnywhere ignores missed scans. Helps conserve battery power. If you disable this option, scans will run while your Mac is disconnected from a power source. Ignores scheduled scans when you are viewing a fullscreen application (such as a movie) or a game. Deselect this option if you want scheduled scans to run anyway. To change the scan schedule: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select Webroot SecureAnywhere, then Preferences

26 SecureAnywhere for Mac User Guide 3. In the Preferences window, select Scan Schedule on the left. 4. Make sure Enable Scheduled Scans is selected, then enter the scan frequency and time in the fields. 5. If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check the box). Note: If you want to return to the recommended settings, click Reset Scan Schedule. To return to the recommended settings for ALL preferences, you can click Reset All. 6. Click Close to save the new settings

27 Scanning for Malware Changing the scan settings Scan settings provide advanced users with a little more control over scanning performance. To change the scan settings: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select Webroot SecureAnywhere, then Preferences. 3. In the Preferences window, select Scan Settings on the left

28 SecureAnywhere for Mac User Guide 4. If desired, select the Scan mounted drives checkbox to include USB flash drives, external hard drives, disk image files, and other types of "mounted drives." 5. Select the type of scan, either Full scan or Quick scan. A Full scan thoroughly searches for all types of threats in all areas. This is the default scan that runs automatically. A Quick scan is a surface scan of locations where threats are commonly found. This scan runs quickly, but may miss some types of inactive malware that launch after a system reboot. Note: If you want to return to the recommended Scan settings, click Reset Scan Settings. To return to the recommended settings for ALL preferences, you can click Reset All. 6. Click Close

29 Shielding Your Mac To manage shielding activities, see the following topics: Managing shields 26 Changing Realtime shield settings 30 Changing Web Threat shield settings 33 Using Web Threat protection 36 Surfing websites 36 Using search engines

30 SecureAnywhere for Mac User Guide Managing shields As you surf the Internet, the shields automatically block and quarantine any threats that attempt to download and run on your Mac. If a shield detects an item that it classifies as a potential threat or an item it does not recognize, it opens an alert. The alert asks if you want to allow the item to run or if you want to block it. If you aren't sure what to do, we recommend blocking the file. SecureAnywhere includes two types of shields: Realtime shield. Controls how threats are blocked and quarantined on your Mac. Web Threat shield. Protects your system as you surf the Internet. The shields are preconfigured, based on our recommended settings. You do not need to configure any settings yourself unless you are an advanced user and would like to modify shield behavior. To view shield status or to disable shields: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu)

31 Shielding Your Mac 2. From the main window, click Mac Security. 3. Click the Shields tab

32 SecureAnywhere for Mac User Guide A button next to the shield name indicates whether the shield is on or off. If the blue indicator is to the left, the shield is on. We recommend that you keep all shields enabled; however, you can disable a shield by clicking the button

33 Shielding Your Mac Be aware that if you disable a shield, your Mac is vulnerable. The SecureAnywhere interface turns yellow (warning state)

34 SecureAnywhere for Mac User Guide Changing Realtime shield settings The Realtime shield controls how threats are blocked and quarantined on your Mac. Webroot already configured this shield with our recommended settings, but you can adjust them if you want. The following table describes the shield options: Realtime shield settings Automatically quarantine previously blocked files Automatically block suspected threats when detected on execution Scan files when written or modified Block threats automatically if no user is logged in Monitor keyboard activity for keyloggers Monitor services running on the system Sends an application file to quarantine if you had blocked and quarantined that file before. If you deselect this option, SecureAnywhere launches a scan if it detects the file again. Opens a notification if you attempt to launch an application that might be a threat. SecureAnywhere then scans the directory where the application resides. When the scan completes, it gives you the option of quarantining the items or allowing them to remain in their current locations. Scans any new or modified files that you save to disk. If this option is deselected, it ignores new file installations. Stops threats from executing, even when you are logged off. Threats are sent to quarantine without notification. Prevents keyloggers from capturing keystrokes. A keylogger is a type of system monitor that can record all keystrokes on your Mac. Keyloggers may be used for legitimate purposes, but can also be installed without your knowledge and used to record sensitive information. Monitors the folders of system services running on your Mac, and protects against unwanted activity. If SecureAnywhere detects changes in the folders, it opens an alert to notify you of the change and allows you to block future warnings for the application that made the change. System services are programs that load automatically either as part of an application's startup process or the operating system startup process. Services are often a target for malware developers

35 Shielding Your Mac To change Realtime shield settings: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select Webroot SecureAnywhere, then Preferences. 3. In the Preferences window, select Realtime Shield on the left. 4. If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check the box)

36 SecureAnywhere for Mac User Guide Note: If you want to return to the recommended settings, click Reset Realtime Threat Shield. To return to the recommended settings for ALL preferences, you can click Reset All. 5. Click Close to save the new settings

37 Shielding Your Mac Changing Web Threat shield settings The Web Threat shield protects your Mac as you surf the Internet. If it detects a website that may be a threat, it blocks the page and asks if you want to continue despite the warning. In addition, this shield analyzes all the links on a search results page. It displays an image next to each link that signifies whether it s a trusted site or a potential risk. For more information about using Web Threat protection while surfing or using search engines, see "Using Web Threat protection" on page 36. Note: During installation, SecureAnywhere prompted you to install the Safari extension. If you declined to install it, you cannot use Web Threat protection. If you decide later to turn on Web Threat protection, SecureAnywhere will then prompt you to install the Safari extension. For instructions on enabling the shield, see "Managing shields" on page 26. To change Web Threat shield settings: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select Webroot SecureAnywhere, then Preferences

38 SecureAnywhere for Mac User Guide 3. In the Preferences window, select Web Threat Shield on the left. To override website filters: 1. Click Edit Website Overrides. 2. In the dialog, enter a website name in the field (in the form of "www.sitename.com") and click Add Website. In the table, select whether you want to allow this website (click the Allow radio button) or you want to block it (click the Block radio button). 3. Click Close. 4. If Safari is open, quit the browser and reopen it. Website filter changes won't take effect until you restart Safari. To shield the Mac's Hosts file: 1. Make sure the Monitor hosts file for changes box is selected. 2. If you want to return the Hosts file to its factory state (thus removing any changes malware may have made to the file), click Reset Hosts File. 3. Click Close

39 Shielding Your Mac To enable or disable website filtering: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the main window, click Mac Security. 3. Click the Shields tab. 4. Click the slider button next to the shield name to turn it on or off. If the blue indicator is to the left, the shield is on. If the blue indicator is to the right, the shield is off. Be aware that if you disable a shield, your Mac is vulnerable. The SecureAnywhere interface turns yellow (warning state). 5. If necessary, restart Safari so the changes can take effect

40 SecureAnywhere for Mac User Guide Using Web Threat protection To detect websites associated with potential threats, the Web Threat shield analyzes URLs (web addresses) as follows: When you enter the URL for a website or click a link to a site, SecureAnywhere runs the URL through its malware-identification engine. If the site is associated with malware, the Web Threat shield blocks the site from loading in your browser. When you use a search engine, SecureAnywhere analyzes all links displayed on the search results page by running the URLs through its malware-identification engine. It then displays an image next to each link that signifies its risk level. For example, if a site is known for spreading malware infections, the Web Threat shield displays a warning next to the link. For Web Threat protection to work, make sure that the Web Threat shield is enabled, as described in "Changing Web Threat shield settings" on page 33. You can also determine if it's enabled by looking for the W button in the Safari taskbar: Surfing websites If you attempt to access a website that is associated with a known threat, phishing attempts, or exhibited some questionable behavior, the Web Threat shield displays an alert before the website loads. The alert displays in red if the site contains a known threat. It displays in yellow if the site is suspicious or unclassified

41 Shielding Your Mac We recommend that you navigate away from this page (close the browser tab or click your browser s Back button). However, if you still want to access the site despite the warning, click Proceed to blocked site. If you access this site frequently and don t want this alert to appear again, click the checkbox at the bottom: I know this site, don t warn me again. The Web Threat shield will then add the website to a trusted whitelist and will load the page directly the next time. Using search engines When you use a search engine, the Web Threat shield displays a rating next to the link for each search result. A green checkmark next to the web address indicates the site is safe to access. If the site is not classified as safe, the Web Threat shield displays a red hand, a yellow exclamation, or a gray question mark. You can click on the icon to read more about the threat classification:

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43 Managing Quarantine To learn more about managing items in quarantine, see the following topics: Managing quarantined items 40 Managing file detection 44 Saving a threat log

44 SecureAnywhere for Mac User Guide Managing quarantined items As SecureAnywhere scans and shields your Mac, it removes all items associated with threats. It then disables their operation and moves them to a holding area, called quarantine. While in quarantine, threats can no longer harm your Mac or steal your information. You do not need to delete them, unless you want to conserve disk space. Note: Your safest action is to keep items in quarantine until you determine that all programs still work properly after the scan. If you discover that some legitimate programs cannot function after an item was moved to quarantine, you can restore the item to its original location. To view and manage items in quarantine: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the main window, click Mac Security

45 Managing Quarantine 3. From the Mac Security window, click the Quarantine tab. 4. Click View Quarantined Items

46 SecureAnywhere for Mac User Guide The Quarantine Items panel opens

47 Managing Quarantine 5. If you want to delete or restore files: If you want to remove an item permanently, check the box next to its pathname and click Permanently Delete. Keep in mind that permanently deleted files can never be restored. If you want to move the item back to its original location, check the box next to its pathname and click Restore. When an item is restored, SecureAnywhere will no longer detect it during scans. If you want the item to be detected again in the future, you can change its detection rules. For more information, see "Managing file detection" on page

48 SecureAnywhere for Mac User Guide Managing file detection If you want more control over scans and shielding behavior, you can use Detection Configuration to specify one of the following actions: Allow. Ignore a file during scans and shielding. Block. Stop a file from executing or being written to your Mac. Monitor. Watch the program to determine if it is legitimate or related to malware. To manage file detection: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the main window, click Mac Security

49 Managing Quarantine 3. From the Mac Security window, click the Quarantine tab. 4. Under Detection Configuration, click Configure

50 SecureAnywhere for Mac User Guide The Detection Configuration window opens

51 Managing Quarantine This list includes files you may have restored (allowed). You can also add files to this list. You can change the configuration for files already listed in this panel, or you can include other files by clicking the Add File button. 5. In the right column, select the radio button for either Allow, Block, or Monitor. If you want to clear an item from the list, click either the Remove File or Remove All button

52 SecureAnywhere for Mac User Guide Saving a threat log If you want to investigate an infection with Webroot Support, you can save a threat log and send it to Webroot. The threat log shows details about threats removed from your Mac. To save a threat log: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the main window, click Mac Security

53 Managing Quarantine 3. From the Mac Security panel, click the Quarantine tab

54 SecureAnywhere for Mac User Guide 4. Under View Quarantine, click Save Threat Log. 5. Select a folder location for the threat log and click Save

55 Managing Your Account To learn more about your SecureAnywhere account, see the following topics: Viewing your account details 52 Activating a new keycode 54 Renewing your subscription 56 Checking for updates

56 SecureAnywhere for Mac User Guide Viewing your account details You can view your keycode and the time remaining on your subscription from the My Account window. To view account details: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the main window, click My Account. Your account details appear

57 Managing Your Account

58 SecureAnywhere for Mac User Guide Activating a new keycode If you receive a new keycode from Webroot, you can activate it from the My Account window. To activate a new keycode: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the main window, click My Account

59 Managing Your Account 3. In the My Account window, click Activate a New Keycode. 4. Enter the new keycode and click Activate

60 SecureAnywhere for Mac User Guide Renewing your subscription You can renew your subscription from the My Account window. To renew SecureAnywhere: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the main window, click My Account. 3. Click Upgrade or renew

61 Managing Your Account The Webroot website opens. From here, you can purchase an upgrade to your software

62 SecureAnywhere for Mac User Guide Checking for updates SecureAnywhere automatically sends program updates to your Mac (provided it is connected to the Internet and you did not deactivate the Automatically download and apply updates setting in General Preferences). When an update occurs, a message opens briefly in a dialog box at the top right of the screen. You may also see a message from Safari asking you to allow these updates for the toolbar extensions (shown below). If you see this message, click Install to continue. If you want to disable automatic updates (see "Setting general preferences" on page 110), you can manually check for updates whenever it is convenient. To check for SecureAnywhere updates: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu)

63 Managing Your Account 2. From the main window, click My Account. 3. Click Check for updates

64 SecureAnywhere for Mac User Guide If a newer version of SecureAnywhere is available, Webroot downloads and applies the update

65 Passwords To get started with SecureAnywhere password management, see the following topics: Getting started with the Password Manager 62 Using the Password Manager toolbar 66 Managing saved sites 69 Capturing login credentials 72 Capturing login credentials while in a website 72 Defining login credentials from the SecureAnywhere website 74 Logging in to saved sites 77 Logging in to sites from a browser 77 Logging in to sites from the SecureAnywhere website 78 Generating secure passwords 79 Updating site profiles 81 Exporting user names and passwords 84 Importing passwords from other applications 87 Using Form Fill profiles 89 Creating Form Fill profiles 89 Using Form Fill profiles to populate web forms 91 Editing Form Fill profiles 91 Setting Password Manager preferences 94 Using other browsers

66 SecureAnywhere for Mac User Guide Getting started with the Password Manager If you have the Complete or Internet Security Plus edition, you can use the Password Manager with Safari, Chrome, and Firefox. The Password Manager allows you to: Automatically fill in login credentials to access your favorite websites quickly and easily. Automatically fill in web forms with a personal profile, such as an address, phone numbers, and credit card numbers. Generate secure passwords for all your commonly used websites. With the Password Manager, you will never need to remember multiple login names and passwords, write them down on paper, or store them in an unencrypted file on your device. Plus, the Password Manager works across all your devices, including laptops, mobile phones, and tablets. Important note about the security of your Password Manager data: To keep your data safe from hackers, the Password Manager encrypts all your personal data on your local computer

67 Passwords SecureAnywhere uses the same encryption method employed by the US Government for Top Secret data. The encrypted data is meaningless to Webroot and to anyone else without the decryption key. This key is stored on your own computer and is created using your address and master password. This personal data is never sent over the Internet. To get started with Password Management: 1. Open SecureAnywhere on your Mac and make sure the Password Management component is configured. To check configuration: Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). From the main window, click Identity & Privacy. If the component installed successfully, the panel displays "Online Password Management is currently installed." If this is the case, skip to Step 2. If it displays "not installed," click the blue slider button. If the blue indicator is to the left, Passwords is enabled. If the blue indicator is to the right, Passwords is not configured

68 SecureAnywhere for Mac User Guide As SecureAnywhere installs the toolbar to your browser, the following message appears. 2. Open your browser and make sure you see the Webroot icon in the toolbar. The icon is grayed out until you click it and log in with your Webroot account credentials. The examples below show how the icons appear for Safari or Chrome, and Firefox. (You can also hover your mouse over the icons for pop-up descriptions.) Safari and Chrome: Firefox: 3. If you have not yet created an account in the SecureAnywhere website, follow the instructions in "Creating a Webroot account" on page Access your Webroot account at my.webrootanywhere.com. Log in with your credentials. If the Passwords panel displays a Set Up Account Now button, click that button to enable Passwords

69 Passwords When the Passwords component is configured, the Set Up Account Now button changes to Go to Passwords. (This may take about 15 minutes.) 5. Click Go to Passwords to access the Password Manager. The Passwords panel opens, similar to the example below

70 SecureAnywhere for Mac User Guide Using the Password Manager toolbar You can access Password Manager functions from your browser s toolbar. When you are signed in to your Webroot account from the toolbar, SecureAnywhere can automatically fill in your login credentials for sites that require a user name and password. The toolbar also allows you to access favorite sites, auto-fill data into web forms, and other tasks. To access Password Manager functions in your browser's toolbar: 1. Open Safari, Chrome, or Firefox. 2. Log in to your SecureAnywhere account by clicking the Webroot icon in your browser s toolbar. When you click the grayed-out icon, a dialog opens where you can enter your user name ( address) and password for your Webroot account. (If the icon is not grayed out, you are already logged in.) The examples below show how the dialog appears for Safari/Chrome and for Firefox. Safari/Chrome: Firefox:

71 Passwords 3. Once you are logged in, click on the icon again to display the Passwords dialog. Depending on which browser you are using, the dialog will look slightly different between Safari/Chrome and Firefox: Safari/Chrome: Firefox: From this dialog, you can log in to saved sites, fill forms with personal data, generate secure passwords, and set preferences. The following tables describe the main functions of the Passwords dialog for Safari or Chrome, and for Firefox

72 SecureAnywhere for Mac User Guide Safari and Chrome: Password functions Access websites previously saved in your profiles. Access groups of websites you previously defined in your profiles. Access Form Fill commands, which you can use to populate fields in the currently displayed website. Create a system-generated password for an open website, which is a more secure method of defining passwords. Access additional Password Manager functions: printing, refreshing the site display, importing profiles from another password application, exporting your SecureAnywhere passwords to a spreadsheet, deleting your cache, and setting Password Manager preferences. Firefox: Password functions Recently Used Sites Fill Forms Preferences Help Tools Generate Secure Password Save All Entered Data Click the arrow to access a list of saved sites that you recently visited. Click the arrow to access a list of all saved sites, organized by group. If you did not specify a group for a site, that site is listed under (none). Click the arrow to access Form Fill commands. Open the Preferences dialog for modifying the behavior of the Password Manager. Open the Webroot SecureAnywhere Help website. Access additional Password Manager functions: printing, refreshing the site display, importing profiles from another password application, and exporting your SecureAnywhere passwords to a spreadsheet. Create a system-generated password for an open website, which is a more secure method of defining passwords. Save all the information entered in fields

73 Passwords Managing saved sites You can access all your saved credentials and other Password Manager information from your account in the SecureAnywhere website. This site allows you to add, edit, and delete profiles. To access the Password Manager functions from the SecureAnywhere website: 1. Log in to my.webrootanywhere.com. 2. Click Go to Passwords. The Passwords page looks similar to the following example. When you begin saving login credentials and organizing them in groups, the definitions appear under the Sites tab. The following table provides a description for each feature on the Passwords page

74 SecureAnywhere for Mac User Guide Passwords page Sites Favorites Form Fill profiles Passwords MyIdentity actions > Add site MyIdentity actions > Add group MyIdentity actions > Add a Form Fill profile MyIdentity actions > Open all Favorites MyIdentity actions > View deleted items MyIdentity actions > View history Provides a list of password-managed sites. You can edit, open, or delete previously defined sites and the groups you created for them. See "Capturing login credentials" on page 72. Provides a list of sites you have designated as a favorite when you captured login credentials for the site. You can view, edit, and delete sites in your Favorites list. Provides a list of profiles you have defined to fill in forms. You can view, edit, and delete Form Fill profiles. See "Using Form Fill profiles" on page 89. Provides a list of generated passwords. You can view, edit, and delete generated passwords. See "Generating secure passwords" on page 79. Allows you to manually define login credentials for a passwordmanaged site. See "Capturing login credentials" on page 72. Allows you to define a group for password-managed sites. Groups help you organize sites into categories for easier viewing. Allows you to define a profile that will be used to fill in forms automatically. A profile includes such personal information as your name, address, and credit card numbers. This feature saves you from manually typing your personal data into web forms every time you make an online purchase, complete a survey, and so on. For instructions, "Using Form Fill profiles" on page 89. Allows you to open sites that you specified as Favorites. All the sites open at once in separate tabs of your web browser, which can be convenient if you use the Passwords page as your browser s home page. Allows you to view and recover any groups or sites you previously deleted. Displays a list of tasks you performed with the Password Manager

75 Passwords Passwords page MyIdentity actions > View Never list MyIdentity actions > Install Bookmarklets MyIdentity actions > Import data MyIdentity actions > Export data Recently visited sites Allows you to suppress the toolbar prompts for specific websites. In the dialog, select the type of prompts to suppress and enter the websites where you do not want to see those prompts. Allows you to create Bookmarklets, which help you access data if you are traveling, have a mobile browser, or are using an unsupported browser. See "Using other browsers" on page 99. Allows you to import data from another password-management application. For instructions, see "Importing passwords from other applications" on page 87. Copies your user names and passwords into an Excel spreadsheet. For instructions, see "Exporting user names and passwords" on page 84. Shows a list of recently visited sites

76 SecureAnywhere for Mac User Guide Capturing login credentials When you are logged in to your Webroot account from the browser toolbar, the Password Manager automatically detects any information you enter into login fields and prompts you to capture the credentials. Later, when you open that website again, the Password Manager can populate the login fields or log you in automatically. Two methods are available for capturing login credentials: Open a website and allow the Password Manager to capture the information as you type it. This is the quickest method. Manually define login credentials while your are logged into the SecureAnywhere website, in the Passwords page. Capturing login credentials while in a website 1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on page Open a website that requires login credentials, such as a banking site or social media site. 3. Log in to the website with your user name and password. The Password Manager detects the user name, password, and URL. 4. Look for the Password Manager prompt at the top of the browser (see the following example). Click Save Site. The Add Webroot Site dialog opens with the URL, user name, and password already saved

77 Passwords 5. If desired, you can change the name (appears on your Sites list), add notes, select a group, and select other options. See the following table for more information. 6. When you're done, click Save at the bottom of the panel. Add Site dialog URL Name Group This is the web address. Do not change the URL. SecureAnywhere automatically fills in a site profile name, which appears on your list of profiles. If desired, you can change it to something simple, such as "My Credit Union." You can define a name for a group or select one from the list (if you already defined groups). By defining a group, you can organize sites by categories, such as Banking and Shopping. If you do not enter a group, the site is categorized in a default group

78 SecureAnywhere for Mac User Guide Add Site dialog Username Password Notes Favorite Require Password Reprompt Never AutoFill AutoLogin This is the user name that you entered in the site. You can change it, if you want. This is the password you entered in the site. You can change it, if you want. Optionally, you can enter any notes that apply to this website, such as a PIN number for a credit card. If you access this site frequently, you can select this checkbox to save this site to your Favorites list. You can quickly access your Favorites from the Groups icon. If you want to protect a particular site, secure note, or Form Fill profile so that any access using the information stored in the Password Manager requires your Webroot master password, click this checkbox. This setting provides additional control of individual sites, such as a bank login, where you want additional security. Select this checkbox if you do not want your user name and password displayed in the login fields when you access the site. This is an extra security step, which hides your login credentials from view. Enabling this option does not automatically log you in when you manually navigate to the site. The login fields show the Webroot icon to indicate that the site is saved with Webroot, but you must click the site's sign-in button to log in. If you want to bypass the login fields and access the website automatically, select this checkbox. After you click Save, the system stores the information in a profile. The next time you access this website, make sure you are signed in to your Webroot account so the Password Manager can automatically fill in your login credentials. See "Logging in to saved sites" on page 77. Defining login credentials from the SecureAnywhere website 1. Log into my.webrootanywhere.com and click Go to Passwords

79 Passwords 2. On the far right of the panel, click Add site under "MyIdentity actions." 3. At the prompt, click Yes, let me manually add a site. The Add Site dialog opens

80 SecureAnywhere for Mac User Guide 4. Fill in the Add Site dialog, as described in the "Add Site Dialog" table in the previous section. 5. Click the Add site button. The next time you access this website, make sure you are signed in to your Webroot account so the Password Manager can automatically fill in your login credentials. See "Logging in to saved sites" on page

81 Passwords Logging in to saved sites After you define a site profile with login credentials, the Password Manager can automatically log in to the site from a web browser. Logging in to sites from a browser 1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on page You can log in to a site from the browser toolbar or by opening the website: Toolbar: Click the Webroot icon in the toolbar. For Safari/Chrome (see the example below), click on the site name to open the next panel, then click Launch. For Firefox, click Sites, then select a group and site name. Website: In your browser, open the website. If you previously defined a profile for this website, the Password Manager remembers your login credentials and displays the Webroot icon at the end of the fields. The user name and password fields are automatically filled in, unless you selected Never AutoFill for this profile. 3. If you defined more than one login for a single website (for example, you and your spouse have different login credentials for the same banking site), the Password Manager prompts you to select the desired profile. Click the AutoFill button in the Notifications bar to display the different profiles, and then select from one of the profiles to fill in the fields

82 SecureAnywhere for Mac User Guide Logging in to sites from the SecureAnywhere website 1. Log in to my.webrootanywhere.com and click Go to Passwords. The Passwords page looks similar to the following example. Your saved sites appear in the Sites tab and in the Favorites tab (if you made this site a "favorite"). 2. To open a site, double-click on the site name from the Sites tab or Favorites tab. You can also select Open all Favorites from MyIdentity actions

83 Passwords Generating secure passwords You can use the Password Manager to generate a strong, hack-resistant password for any website. A strong password is difficult to guess and helps protect you from identity theft. You don't need to remember these automatically generated passwords. When you access this web page again, the Password Manager automatically fills in the password field for you. To use the password generator: 1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on page After logging in, click the Webroot icon again. For Safari/Chrome, click the Generate icon at the bottom: For Firefox, select Generate Secure Password from the drop-down menu. 3. In the Generate Password dialog, you have several options for selecting a password: Look at the password currently displayed in the top field (see the following example). If you are satisfied with that password, click Save. Select from the options in the middle of the dialog and click Generate to display a new password in the top field (see the table at the end of this section for more information about the options). You can keep clicking Generate until you are satisfied, and then click Save. You can also look back at the previously generated passwords by clicking the drop-down arrow

84 SecureAnywhere for Mac User Guide Once you click Save, the new password is filled into the web page's Password and Confirm Password fields. Password Generation options Password Length Pronounceable A-Z... a-z Special Minimum Digit Count Avoid Ambiguous Characters Require Every Character Type Determines the number of characters for your password. Creates a password with consonants and vowels that do not generate an actual word, but can be pronounced and remembered. Includes capitals, lower case, numbers and special characters, depending on the checkboxes you select. Specifies the amount of numbers, at minimum, you want to include in the password. ("Pronounceable" will override this setting.) Does not include characters that might be confused with each other, such as a zero (0) and the letter "O." Includes at least one of the following character types: upper case, lower case, special character, and a number. ("Pronounceable" will override this setting.)

85 Passwords Updating site profiles You can modify site profiles from the web browser's toolbar or from your account in the SecureAnywhere website. To update site profiles: 1. Access the Edit Site dialog, using one of these methods: Toolbar. Make sure you are logged in to your account (see "Using the Password Manager toolbar" on page 66). Open the Password functions by clicking the Webroot icon in the toolbar. For Safari/Chrome (see the example below), click the site name or the arrow (>) to move to the next dialog, then click Edit. For Firefox, click Sites, then select a group and site name. SecureAnywhere website. Log in to my.webrootanywhere.com and click Go to Passwords. Locate the row for the site you want to change, then click Edit. The Edit Site Information dialog opens, as shown in the following example. (This dialog looks slightly different if you loaded it from the Passwords page.)

86 SecureAnywhere for Mac User Guide 2. Edit the profile information. The following table describes the fields in this dialog. Passwords page URL Name Group User name Password Notes Favorite The URL of the website's login page, which should not be modified unless the URL has changed. The name you want to give this profile, such as "My Bank." A group you defined and assigned to this site (if any). Your login name for the site. Your password for the site. Click Show if you want to see the actual password characters. Any extra information about this site, such as a PIN number. If checked, this site profile appears in your Favorites list

87 Passwords Passwords page Require Password Reprompt Never AutoFill AutoLogin If you want to protect a particular site, secure note, or Form Fill profile so that any access using the information stored in the Password Manager requires your Webroot master password, click this checkbox. This setting provides additional control of individual sites, such as a bank login, where you want additional security. Select this checkbox if you do not want your user name and password displayed in the login fields when you access the site. This is an extra security step, which hides your login credentials from view. Enabling this option does not automatically log you in when you manually navigate to the site. The login fields show the Webroot icon to indicate that the site is saved with Webroot, but you must click the site's sign-in button to log in. If checked, the Passwords feature bypasses the login fields and logs in to the website automatically. 3. If desired you can add custom fields by selecting the Edit Form Fields link in the lower right corner. 4. When you're done, click Save

88 SecureAnywhere for Mac User Guide Exporting user names and passwords You can use the Export feature to transfer all your Password Manager data into a CSV (comma separated values) file or to an encrypted file. The Export function is available from the SecureAnywhere website or from the browser toolbar. To export data using the browser toolbar: 1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on page Open the Password functions by clicking the Webroot icon in the toolbar. 3. For Safari/Chrome (see the example below), click the Advanced icon (located at the bottom right), then click Export. For Firefox, click Tools, then Export To. 4. Select one of the export options: Webroot CSV File: Saves your password profiles to a CSV file that can be loaded into

89 Passwords Excel. Form Fill Profiles: Saves your form fill profiles to a CSV file that can be loaded into Excel. Webroot Encrypted File: Saves your profile data to an encrypted file for archival. 5. In the prompt, enter your Webroot master password and click Sign In. 6. Select a directory and enter a file name, then click Save. To export data using the SecureAnywhere website: 1. Log in to my.webrootanywhere.com and click Go to Passwords. 2. Under MyIdentity actions, click Export data. 3. From the dialog, enter your SecureAnywhere master password and click OK. The Export Data dialog opens, similar to the following example. In this dialog, you can see all the information for your sites, passwords, and Form Fill profiles

90 SecureAnywhere for Mac User Guide 4. Click Save to File or Send to Printer. If you are saving a file, another dialog opens that allows you to select a file format. If you are printing the data, your data is saved to an HTML page and another dialog opens where you can select a printer and click OK

91 Passwords Importing passwords from other applications If you are currently using another password-management application, you can import data from that application into SecureAnywhere s Password Manager. To import data using the browser toolbar: 1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on page Open the Password functions by clicking the Webroot icon in the toolbar. 3. For Safari/Chrome (see the example below), click the Advanced icon (located at the bottom right), then click Import. For Firefox, click Tools, then Import From. 4. From the dialog, click the arrow next to the Source field and select a password-management application. Click Continue

92 SecureAnywhere for Mac User Guide 5. Follow the on-screen instructions for importing passwords from that application. (Since every password application is unique, the instructions for importing data from each one is also unique.) To import data using the SecureAnywhere website: 1. Log in to my.webrootanywhere.com and click Go to Passwords. 2. Under MyIdentity actions, click Import data. 3. From the dialog, click the arrow next to the Import data from field and select a password-management application. Click Continue. 4. Follow the on-screen instructions for importing passwords from that application. (Since every password application is unique, the instructions for importing data from each one is also unique.)

93 Passwords Using Form Fill profiles You can use the Password Manager to automatically populate web forms with your personal data. To do this, you create a Form Fill profile, which can include your name, address, credit card number, and other information. For example, you may want to create a profile with all your contact information, and several profiles for each credit card you use for Internet shopping. Then you can use a personal profile to automatically fill in your name and address in the fields, and another profile to automatically fill in your credit card information. Creating Form Fill profiles 1. Create a profile using the browser toolbar or the SecureAnywhere website. Toolbar. Make sure you are logged in to your account (see "Using the Password Manager toolbar" on page 66). Open the Password functions by clicking the Webroot icon in the toolbar. From Safari/Chrome (see the example below), click the FormFill icon at the bottom of the panel, then click either Add Profile or Add Credit Card. From Firefox, click Fill Forms, then either Add Profile or Add Credit Card

94 SecureAnywhere for Mac User Guide SecureAnywhere website. Log in to my.webrootanywhere.com and click Go to Passwords. Under MyIdentity actions, click Add Form Fill profile. Then select either Add Full profile or Add Credit Card profile. The Add Form Fill Profile dialog opens, as shown in the following example. (This dialog looks slightly different if you loaded it from the SecureAnywhere website.) If you selected Add Credit Card, only the Credit Card Information and Notes tabs appear in this dialog

95 Passwords 2. In the Name field (located at the upper left), enter a name for this profile, such as Personal Info or My Visa. 3. Enter as much information as you want in each field. Click on the other tabs to move between panels and access other fields. 4. The Custom Fields tab can be used to create fields that aren t listed in this Form Fill dialog. In Text, enter the text from a field on a web page. In Value, enter the information you want automatically filled into that field. (Multiple lines are allowed, but keep in mind that multiple lines can only be filled into a multi-line text box, not a single-line text box.) 5. If you want to require a SecureAnywhere master password before editing the Form Fill information, click the checkbox for Require Password Reprompt (at the upper right). 6. When you re done, click OK. Using Form Fill profiles to populate web forms Once you define Form Fill profiles, you can use them to populate your personal information into web fields from a browser. 1. Access a website that requires you to enter personal information into fields (name, address, credit card, and so on). The Password Manager toolbar opens. 2. Click Fill Form and select the profile from the drop-down menu. (If you want to fill only specific fields, use your mouse to highlight the fields before you select the profile.) If this toolbar does not display, open the Password functions by clicking the Webroot icon in the toolbar. Click the FormFill icon at the bottom of the panel, then click the desired profile. The Password Manager transfers any information that applies to the fields. Editing Form Fill profiles You can manage and access all your Form Fill profiles from a browser or from the Passwords page of your online SecureAnywhere account. To edit Form Fill profiles: 1. Access the profile using the browser toolbar or the SecureAnywhere website

96 SecureAnywhere for Mac User Guide Toolbar. Make sure you are logged in to your account (see "Using the Password Manager toolbar" on page 66). Open the Password functions by clicking the Webroot icon in the toolbar. Click the FormFill icon at the bottom of the panel, then click the profile name you want to edit. In the next dialog, click Edit. SecureAnywhere website. Log in to my.webrootanywhere.com and click Go to Passwords. Click the Form Fill profiles tab, then click Edit next to the profile you want to edit

97 Passwords 2. Edit the desired information, then save your changes

98 SecureAnywhere for Mac User Guide Setting Password Manager preferences In the Advanced options, you can set Password preferences for notifications, hotkeys, and program behavior. To set Password Manager preferences: 1. Make sure you are logged in to your Webroot account. See "Using the Password Manager toolbar" on page Open the Password functions by clicking the Webroot icon in the toolbar. 3. From Safari/Chrome (see the following example), click the Advanced icon (located at the bottom right). From Firefox, select Preferences from the drop-down menu. The Preferences page opens, as shown in the following example

99 Passwords 4. You can access the different types of preferences by clicking the following options in the left panel: General. Controls how sites open and how the Password Manager fills in fields. Notifications. Controls each notification that appears in the toolbar when you perform certain tasks. By default, all of the notifications are enabled. HotKeys. Defines key combinations that you want to use for common Password Manager tasks. Advanced. Provides options for added security. See the following tables for further descriptions of preferences. 5. When you re done, click Save. General preferences Open New Pages in... Highlight Input boxes Choose whether you want the Password Manager to launch websites in new tabs, new windows, or within the tab you are using. By default, it opens a web page in a new tab. The Password Manager highlights fields you previously defined in a site profile

100 SecureAnywhere for Mac User Guide General preferences Automatically Fill Login Information Default Form Fill Profile The Password Manager automatically populates login fields with your user name and password. If you want to use a Form Fill hotkey (available from HotKeys > Fill in Default Form Fill Profile), use this setting to select the profile you want to use as the default. If you don't want the Password Manager to overwrite data in fields that are already filled, select the Do not overwrite... checkbox. Notifications Offer to Generate Secure Passwords Show Form Fill Notifications Show certain notifications only after click Show Fill Notification Bar Show Save Site Notification Bar Show Change Password Notification Bar Whenever you access a site that requires you to define a password, the Password Manager opens a prompt for generating a secure password. Whenever you access a web page with a form, such as billing information for online shopping, the Password Manager opens a prompt for using a Form Fill profile. Note: If you have enabled the Show certain notifications only after click setting, you may need to click within one of the web fields to open the prompt. This setting restricts how often the Password Manager opens prompts. For example, it does not prompt you to fill a web form until you have clicked within one of the fields. This setting reduces the frequency of prompts in the notification bar. The Password Manager opens a drop-down toolbar when it detects a web form. The Password Manager prompts you to save the login data for an unsaved site after you have logged in the first time. The Password Manager enables the drop-down toolbar when it detects a password that is different from the password stored in your profile

101 Passwords Hotkeys Generate Secure Password Recheck Page Fill in Next Login (When Multiple) Fill in Previous Login (When Multiple) Submit Form Save All Entered Data Logoff Fill in Default Form Fill Profile Open Popover Opens the Generate Secure Password dialog. Forces the Password Manager to check the page again, which can be helpful if the web page has changed since you last accessed it. Opens a prompt for the next site profile, which is helpful if you have multiple logins stored for the same domain or URL. Opens a prompt for the previous site profile, which is helpful if you have multiple logins stored for the same domain or URL. Automatically submits a login or web form. Automatically captures all login data for the page, which is helpful if the site requires more than a user name and password (for example, a PIN number). The Password Manager shows you the captured data in a dialog box, where you can edit the settings for the site before saving the profile. Ends your Password Management session and logs you out of any sites opened with the Password Manager. Populates web fields with your default Form Fill profile, which you must define in General Preferences. Opens the Passwords dialog from the toolbar. Advanced Automatically login to sites if time since last login > (seconds) Warn before filling insecure forms The Password Manager automatically logs you in to a website after 25 seconds, if you have been logged off. You can set a higher or lower amount of time. The Password Manager notifies you when it detects a possible security issue with a website. This setting is helpful if you are concerned about entering personal data in web forms

102 SecureAnywhere for Mac User Guide Advanced Respect AutoComplete=off; allow websites to disable AutoFill Clear Clipboard after use (seconds) Open login dialog when start browser. Clear filled fields on logoff Language This setting allows websites to disable the Password Manager's Auto-fill feature. As a security measure, the Password Manager clears your clipboard after 30 seconds. You can change it to a lower or higher amount of time. When you open a browser, the Password Manager login prompt opens along with it. This setting saves you from clicking on the Webroot icon in the toolbar to log in to Password Management. For an extra security step, this setting removes text from filled fields when you log out of the Password Manager. You can select a different language to display in dialog boxes, menus, and prompts. (You must restart the browser for the change to take effect.)

103 Passwords Using other browsers If you want to use a browser other than Safari, Firefox, or Chrome, you can create Bookmarklets to enable password functions. To create Bookmarklets: 1. Log into my.webrootanywhere.com and click Go to Passwords. 2. From the MyIdentity actions panel, click Install Bookmarklets. The Bookmarklets dialog opens

104 SecureAnywhere for Mac User Guide 3. Click on a tab for the browser you want to use. Instructions for that browser appear in the lower panel. 4. Follow the instructions to create the Bookmarklets, then click OK. 5. To use the Bookmarklet, go to your browser and click on the bookmark. The Password Manager either performs the function immediately or opens a dialog with more information

105 Using Advanced Tools To learn more about advanced tools, see the following topics: Controlling active processes 102 Saving a scan log 104 Submitting a file for analysis 105 Using the System Analyzer

106 SecureAnywhere for Mac User Guide Controlling active processes The Active Processes feature allows you to adjust the threat-detection settings for all programs and processes running on your Mac. To adjust settings for active processes: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select System Tools, then System Control. 3. In the Control Active Processes window, click Manage Active Processes. The Active Processes window opens

107 Using Advanced Tools 4. For each process, you can select the radio button to: Allow. Allows the process to run on your system. Monitor.Watches the process and opens an alert on suspicious activity. Block. Stops the process from running on your system. Do NOT block a process unless you are absolutely certain it is non-essential. 5. Click Done

108 SecureAnywhere for Mac User Guide Saving a scan log If you want to investigate what SecureAnywhere scanned and what it found, you can save a scan log. This log might be helpful if you are working with Webroot Support to determine the cause of a problem. To save a scan log: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select System Tools, then Reports. 3. In the Scan Log panel, click Save Log. 4. Enter a filename and location, then click Save

109 Using Advanced Tools Submitting a file for analysis If a file on your system is causing problems or if you know a file is safe and want it reclassified, you can send the file to Webroot for analysis. To submit a log file for analysis: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select System Tools, then Submit a File. 3. In the Scan Log window, click Submit a File. The Submit a File window opens

110 SecureAnywhere for Mac User Guide 4. Use the Browse button to select the file that you want Webroot to analyze. 5. Select the checkboxes that apply and include any additional information in the bottom field. 6. Click Submit

111 Using Advanced Tools Using the System Analyzer System Analyzer is a simple utility that quickly scans for threats, security vulnerabilities, and other computer problems. After the scan, it displays a report that describes any vulnerabilities it found. It also provides recommendations about enhancements that can increase system performance, privacy, and protection. To run System Analyzer: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select System Tools, then System Analyzer. SecureAnywhere launches its system analysis. When finished, it opens a summary view:

112 SecureAnywhere for Mac User Guide 3. You can view more items by clicking the Switch to list view link on the lower left or click Save Summary to save it in HTML format. 4. To view more details in a log format, click View Detailed Report

113 Setting Preferences To learn more about setting preferences, see the following topics: Setting general preferences 110 Defining proxy server settings

114 SecureAnywhere for Mac User Guide Setting general preferences You can change the behavior of the program in General Preferences, which are described in the table below: General settings Automatically download and apply updates Reduce resource use when intensive applications or games are detected Allow Webroot SecureAnywhere to be shut down manually Fade out warning messages automatically Save disk space by saving fewer details in log files Hide the Webroot license keycode on screen Downloads product updates automatically without alerting you. Suppresses SecureAnywhere functions while you are gaming, watching videos, or using other intensive applications. Displays a Shutdown command in the system tray menu. If you deselect this option, the Shutdown command is removed from the menu. Closes warning dialogs in the system tray after a few seconds. If you disable this option, you must manually click on a message to close it. Saves disk resources by saving only the last four log items. Blocks your license keycode from displaying on the My Account panel. To change general preferences: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select Webroot SecureAnywhere, then Preferences

115 Setting Preferences 3. In the Preferences window, select General on the left. 4. If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check the box). Then click Close. Note: If you want to return to the recommended settings, click Reset General Settings. To return to the recommended settings for ALL preferences, you can click Reset All

116 SecureAnywhere for Mac User Guide Defining proxy server settings If you use a proxy server to connect to the Internet, you must define the proxy connection data; otherwise, Webroot cannot send updates to your computer. (A proxy server is a computer system or router that acts as a relay between your computer and another server.) For further information about your proxy environment, contact your proxy server s administrator. To define proxy server settings: 1. Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). 2. From the menu bar, select Webroot SecureAnywhere, then Preferences

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