INSTALLING MÜSE UPDATES FOR ISTAN

Size: px
Start display at page:

Download "INSTALLING MÜSE UPDATES FOR ISTAN"

Transcription

1 INSTALLING MÜSE UPDATES FOR ISTAN System updates are available periodically and can be downloaded using any computer with an Internet connection. CAE Healthcare Instructor Workstations should NOT be connected to the Internet. Once downloaded, a system update must be transferred to the Instructor Workstation via USB and then installed. Be sure to transfer the downloaded installation files from the USB drive to the desktop of the Instructor Workstation before installing. DO NOT attempt to install a Müse update directly from a USB drive. Installing Updates on the Macintosh Instructor Workstation To install a Müse update on the Macintosh Instructor Workstation: 1. Double-click the muse.pkg icon. A verification window appears. The Continue button The Verification Window 905K v2.3 1

2 istan 2. Click Continue. The Welcome to the Müse Installer window appears. The Continue button The Welcome to the Müse Installer Window 3. Click Continue The Software License Agreement appears. The Software License Agreement The Continue button 2

3 4. Click Continue. The Continue Installation window appears, asking you to verify your agreement with the terms of the software license agreement. The Agree button The License Agreement Window 5. Click Agree. The Select a Destination window appears. An available destination The Select a Destination Window 6. Select the drive on which the update is to be installed and click Continue. NOTE: A window may appear asking for an administrator s name and password to authorize the installation. If needed, enter the information and click OK. The Continue button 905K v2.3 3

4 istan The Install window appears. The Install button The Install Window 7. Click Install. The Continue Installation window appears. The Continue Installation button 8. Click Continue Installation. The Continue Installation Window 4

5 The Installing Muse window appears and the installation begins. After a few minutes, the Install Succeeded message appears. The Successful Installation Message 9. Click Restart to restart the Instructor Workstation and finish the installation. The Instructor Workstation restarts. 10. Launch the Müse start screen. Do not click on the Müse selection at this time. 11. From the Müse Start screen, empty the cache. The Restart button The Müse Start Screen In Safari version 5: a. Click the Safari menu. b. Select Empty Cache. 905K v2.3 5

6 istan In Safari version 6: a. Select the Preferences menu. b. Select the Advanced tab. c. Check the box next to Show Develop menu in menu bar. d. Close the Preferences window. e. Select the Develop menu. f. Select Empty Caches. In Firefox: a. From the History menu, select Clear Recent History... b. From the Time range to clear dropdown, select Everything. c. Next to Details, ensure the arrow is clicked showing all checkboxes and all checkboxes are selected. d. Click Clear Now. In Internet Explorer: a. Select the Tools menu. b. Select Delete Browsing History. c. Ensure Temporary Internet files, Cookies and History are checked and Preserve Favorites website data is NOT checked. d. Click Delete. For help emptying the cache in any other browser, please consult the browser's help menu. The update has been performed, and the software is ready to use. IMPORTANT: The Müse software requires activation. The software can be used for 90 days without activation. At the end of the 90 days, the software must be activated for continued use. The software may be activated at any time after installation. For instructions on activating the software, see Activating and Deactivating Müse in the Documentation folder included with the downloaded Müse installer file. IMPORTANT: The new Patient Records feature of the Müse software requires that your web browser s pop-up blocker be turned OFF. Please ensure the pop-up blockers on your Instructor Workstation s web browser and any TouchPro computer web browser are disabled. Please see your web browser s help menu for additional assistance. 6

7 Installing Updates on the Windows Tablet Instructor Workstation To install a Müse update on the Windows Tablet Instructor Workstation: 1. Double-tap the Setup icon. The User Account Control window appears, asking if you want to allow the program to make changes to the computer. The Yes button The User Account Control Window 2. Tap Yes. The PHP License Agreement window appears. The Accept button The PHP License Agreement Window 905K v2.3 7

8 istan 3. Tap Accept. The PHP installation begins. The Installing PHP Window Once PHP installation is complete, the Müse Confirm Installation window appears. The Install button The Müse Confirm Installation Window 4. Tap Install. 5. The Müse License Agreement window appears. The I accept the terms in the License Agreement box The Install button The Müse License Agreement Window 6. Check the I accept the terms in the License Agreement box. 8

9 7. Tap Install. The Müse Installation begins. The Installing Müse Window A window appears warning that the system will need to be rebooted after installation is complete. The OK button 8. Tap OK. The Reboot Warning Window 905K v2.3 9

10 istan Once Müse installation is complete, Installation Complete window appears. The Installation Complete Window 9. Tap Finish. The Restart window appears, requesting permission to restart the Instructor Workstation. The Finish button The Yes button 10. Tap Yes. The Instructor Workstation restarts. The Restart Window 10

11 11. Launch the Müse start screen. Do not click on the Müse selection at this time. 12. From the Müse Start screen, empty the cache. The Müse Start Screen In Internet Explorer: a. Select the Tools menu. b. Select Delete Browsing History. c. Ensure Temporary Internet files, Cookies and History are checked and Preserve Favorites website data is NOT checked. d. Click Delete. For help emptying the cache in any other browser, please consult your browser's help menu. The update has been performed, and the software is ready to use. IMPORTANT: The Müse software requires activation. The software can be used for 90 days without activation. At the end of the 90 days, the software must be activated for continued use. The software may be activated at any time after installation. For instructions on activating the software, see Activating and Deactivating Müse in the Documentation folder included with the downloaded Müse installer file. IMPORTANT: The new Patient Records feature of the Müse software requires that your web browser s pop-up blocker be turned OFF. Please ensure the pop-up blockers on your Instructor Workstation s web browser and any TouchPro computer web browser are disabled. Please see your web browser s help menu for additional assistance. 905K v2.3 11

Internet Explorer 7 and higher

Internet Explorer 7 and higher Internet Explorer 7 and higher Bright Idea If the end user can t find Tools, have the end user hold the ALT button and press the T button. Clearing Cache 1. Go to the Tools. 2. Select Internet Options.

More information

MyLabsPlus Deleting Cache Files & Cookies

MyLabsPlus Deleting Cache Files & Cookies MyLabsPlus Deleting Cache Files & Cookies If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in information (cookies) may be stored in the

More information

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE Learning Management System (LMS) Quick Tips Contents Process Overview... 2 Sign into the LMS... 3 Troubleshooting... 5 Required Software... 5 Mobile devices are not supported... 5 Using the Check System

More information

Browser-related Issues

Browser-related Issues Browser-related Issues Before you can access your student email account on your e-mail client, you must first enable POP/IMAP features on your student email account and set a special POP/IMAP password

More information

Internet Explorer Browser Clean-up

Internet Explorer Browser Clean-up Follow the steps below to determine your Internet Explorer version number and access browser clean-up procedures specific to your version. 1. From Internet Explorer, click the Help menu and choose About

More information

Internet Explorer 7. Internet Explorer 8/9

Internet Explorer 7. Internet Explorer 8/9 Internet Explorer 7 1. Select "Internet Options" by clicking "Tools" on your browser's toolbar. 2. Under the "General" tab, in the "Browser History" area, click "Delete." 3. Click on the Delete Files button

More information

TxEIS Browser Settings

TxEIS Browser Settings TxEIS Browser Settings Updated May 2016 The TxEIS Browser Settings document lists supported browsers and recommended browser settings which will allow you to utilize the TxEIS system at its fullest potential

More information

User Support Resource

User Support Resource User Support Resource Clearing Browser Cache To optimize your experience in the MyUNLV system, it may be necessary to clear your browser cache. While it is not necessary to clear you cache every time you

More information

The Display is Distorted

The Display is Distorted Thank you for visiting either ALZConnected or Alzheimer s Navigator. We recently launched a system upgrade which may require you to take action in order for the display to be shown properly. This action

More information

MyReports Recommended Browser Settings MYR-200a

MyReports Recommended Browser Settings MYR-200a MyReports Recommended Browser Settings MYR-200a Note: If you have installed an additional Tool Bar on your browser, such as Yahoo Tool Bar or Google Tool Bar, be sure that it is also configured to allow

More information

Clearing Browser Cache/History

Clearing Browser Cache/History Clearing Browser Cache/History A number of concerns in RamCT can usually be resolved by clearing the Browser Cache on your local computer. The browsers that are supported with RamCT are Internet Explorer,

More information

CONNECT-TO-CHOP USER GUIDE

CONNECT-TO-CHOP USER GUIDE CONNECT-TO-CHOP USER GUIDE VERSION V8 Table of Contents 1 Overview... 3 2 Requirements... 3 2.1 Security... 3 2.2 Computer... 3 2.3 Application... 3 2.3.1 Web Browser... 3 2.3.2 Prerequisites... 3 3 Logon...

More information

Are you having trouble logging in with a Username that contains special characters or spaces?

Are you having trouble logging in with a Username that contains special characters or spaces? Troubleshooting Guide Forgot your Username or Password? Are you having trouble logging in with a Username that contains special characters or spaces? Can t launch a course in InfoComm University? Can t

More information

Instructions to Sign On and Off of Self Service Applications. Internet Explorer 9 (IE9) Users: Turn Off Compatibility View:

Instructions to Sign On and Off of Self Service Applications. Internet Explorer 9 (IE9) Users: Turn Off Compatibility View: Instructions to Sign On and Off of Self Service Applications NOTE: Internet Explorer 7 and 8 are the only supported Browsers for the PeopleSoft Student Self Service applications. If you experience technical

More information

Angel 8.0 Change Document

Angel 8.0 Change Document Angel 8.0 Change Document Angel 8.0 is the latest upgrade to our Learning Management System, and has just come on line. Previously we were using Angel 7.4. 8.0 offers a number of improvements and sets

More information

PC Requirements and Technical Help. Q1. How do I clear the browser s cache?

PC Requirements and Technical Help. Q1. How do I clear the browser s cache? Q1. How do I clear the browser s cache? A1. Clear your browser's cache, and close all other applications that are running in your PC to free up memory space. For instructions on clearing cache (temporary

More information

1. TURN OFF UAC SETTINGS

1. TURN OFF UAC SETTINGS AKOYA INSTALLATION TECHNICAL REQUIREMENTS INTERNET EXPLORER CONFIGURATION FOR AKOYA.NET 1. TURN OFF UAC SETTINGS Before making the following changes in Internet Explorer, you must be a local administrator

More information

How to Download and Install Audacity and the LAME encoder for PC

How to Download and Install Audacity and the LAME encoder for PC How to Download and Install Audacity and the LAME encoder for PC Audacity is a powerful, free audio program that you can use to create and edit audio files on your computer. With Audacity you can output

More information

Problem: Logging on to UT Southwestern Student Center

Problem: Logging on to UT Southwestern Student Center FAQ UT Southwestern Student Center Page 1 If you are experiencing problems logging into the site or accessing a data link, please try the remedies listed here first. Most problems can be quickly resolved

More information

SmartGrant Web Browser Set-Up

SmartGrant Web Browser Set-Up SmartGrant Web Browser Set-Up TABLE OF CONTENTS SmartGrant Supported Web Browsers for Windows... 2 Configuring Your Web Browser for SmartGrant... 3 Internet Explorer... 3 Firefox... 10 Chrome... 15 Safari...

More information

What are the Browser requirements for Desire2Learn?

What are the Browser requirements for Desire2Learn? What are the Browser requirements for Desire2Learn? Browsers Supported by Desire2Learn: Browsers that are supported by Desire2Learn are listed below: 1. Chrome 2. Firefox 3. Internet Explorer - Instructions

More information

I'm having issues accessing ANZ Internet Banking. How do I make my web browser more compatible?

I'm having issues accessing ANZ Internet Banking. How do I make my web browser more compatible? I'm having issues accessing ANZ Internet Banking. How do I make my web browser more compatible? If you are having issues accessing ANZ Internet Banking there are a number of activities you can do to make

More information

Infor Xtreme Browser References

Infor Xtreme Browser References Infor Xtreme Browser References This document describes the list of supported browsers, browser recommendations and known issues. Contents Infor Xtreme Browser References... 1 Browsers Supported... 2 Browser

More information

Configuring Internet Explorer for CareLogic

Configuring Internet Explorer for CareLogic Configuring Internet Explorer for CareLogic March 19, 2014 1 P a g e Table of Contents Configuring Internet Explorer for CareLogic... 3 Configuring Internet Explorer Security Settings... 4 Internet Explorer

More information

Install and Troubleshoot Java

Install and Troubleshoot Java 01 IG Markets Install and Troubleshoot Java Java software from Sun Microsystems is required to be installed to enable the use of IT-Finance Charts. If Java is not installed, or if there is a problem with

More information

Detecting and Removing Spyware From Your Home Computer

Detecting and Removing Spyware From Your Home Computer Detecting and Removing Spyware From Your Home Computer Preamble: Spyware are programs that silently monitor and report on computing activities via the Internet. Companies use Spyware to target users with

More information

Deleted Cookies Cause Online Banking Users to be Asked For Secure Code at Each Login

Deleted Cookies Cause Online Banking Users to be Asked For Secure Code at Each Login Deleted Cookies Cause Online Banking Users to be Asked For Secure Code at Each Login Internet Explorer Version When you first access Online Banking from a new computer or new Web browser, you are asked

More information

MyNetFone Virtual Fax. Virtual Fax Installation

MyNetFone Virtual Fax. Virtual Fax Installation Table of Contents MyNetFone Virtual Fax MyNetFone Virtual Fax Installation... 1 Changing the SIP endpoint details for the fax driver... 11 Uninstalling Virtual Fax... 13 Virtual Fax Installation Follow

More information

COMPUTER CONFIGURATION INSTRUCTIONS

COMPUTER CONFIGURATION INSTRUCTIONS COMPUTER CONFIGURATION INSTRUCTIONS CENTER FOR THE DEVELOPMENT OF SECURITY EXCELLENCE May 2013 The purpose of this document is to provide step-by-step instructions to students on how to configure their

More information

Installing TestNav Mac with Apple Remote Desktop

Installing TestNav Mac with Apple Remote Desktop Installing TestNav Mac with Apple Remote Desktop 1 2 3 Getting TestNav Installation from Servicedesk 1.1 Connect to Servicedesk 4 1.2 Download Package to Desktop 7 Installing TestNav 2.1 Add Computers

More information

Configure Internet Explorer. Version 11 Settings for. CGM webpractice

Configure Internet Explorer. Version 11 Settings for. CGM webpractice Configure Internet Explorer Version 11 Settings for CGM webpractice 2 CompuGroup Medical Configure IE v11 Settings for CGM webpractice Revised: 3.23.2015 Table of Contents About this Document... 3 Configuring

More information

NEWTECH INFOSYSTEMS, INC. NTI Backup Now EZ. NTI Backup Now EZ User's Guide

NEWTECH INFOSYSTEMS, INC. NTI Backup Now EZ. NTI Backup Now EZ User's Guide NEWTECH INFOSYSTEMS, INC. NTI Backup Now EZ NTI Backup Now EZ User's Guide Backup Now EZ User's Guide 2009 NewTech Infosystems, Inc. i Table of Contents INTRODUCTION... 3 WELCOME TO NTI BACKUP NOW EZ...

More information

TxEIS on Internet Explorer 7

TxEIS on Internet Explorer 7 TxEIS on Internet Explorer 7 General Set Up Recommendations: Several modifications will need to be made to the computer settings in Internet Explorer to ensure TxEIS runs smoothly, reports pop up as desired,

More information

Accessing the Online Meeting Room (Blackboard Collaborate)

Accessing the Online Meeting Room (Blackboard Collaborate) Step 1: Check your System and Install Required Software NOTE: Make sure you are on the computer you will be using to access the online meeting room AND that you are using the internet browser (ie: firefox,

More information

Set your Browser to work with PeopleSoft.

Set your Browser to work with PeopleSoft. Set your Browser to work with PeopleSoft Set your Browser to work with PeopleSoft. Click on the browser you use for step-by-step instructions. On a PC Internet Explorer 6...2 On a PC Internet Explorer

More information

STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS

STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS Table of Contents How to check the browser version... 3 PC - Internet Explorer... 8 Internet Explorer V9 Compatibility

More information

PC Angel. Recovery. Page 1

PC Angel. Recovery. Page 1 PC Angel Recovery Page 1 Table of Contents Introduction... 3 What is the purpose of PC Angel Recovery?... 3 What can you find in this manual?... 4 What should I do to get back my system?... 5 What should

More information

Recommended Browser Settings August 2011

Recommended Browser Settings August 2011 Recommended Browser Settings August 2011 This document is intended for restricted use only. Infinite Campus asserts that this document contains proprietary information that would give our competitors undue

More information

Troubleshooting Guide to SAFEMLS Logins

Troubleshooting Guide to SAFEMLS Logins Troubleshooting Guide to SAFEMLS Logins Trouble Shooting View issues with User ID and Password Boxes If the user cannot see the ID and Password boxes on the screen, they may not have Adobe Flash installed

More information

PC Cleanup Tasks Setup Spybot Search & Destroy 1.5

PC Cleanup Tasks Setup Spybot Search & Destroy 1.5 1) Open your web browser and go to www.download.com 2) In the SEARCH bar enter Spybot Search & Destroy (without the quotes) and then click on the green GO >> button to the right. 3) If the search does

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app Instructions for Configuring Your Browser Settings and Online Security FAQ s ios8 Settings for iphone and ipad app General Settings The following browser settings and plug-ins are required to properly

More information

Browser Document 2013

Browser Document 2013 Minimum Internet Banking Requirements Operating System Windows XP, 7, 8 Mac OSX 10.5 and higher Web Browser Microsoft Internet Explorer Internet Explorer versions 9.0 and higher. Download from www.microsoft.com

More information

Guide to Installing BBL Crystal MIND on Windows 7

Guide to Installing BBL Crystal MIND on Windows 7 Guide to Installing BBL Crystal MIND on Windows 7 Introduction The BBL Crystal MIND software can not be directly installed on the Microsoft Windows 7 platform, however it can be installed and run via XP

More information

DO NOT PRESERVE FAVORITE WEBSITE DATA

DO NOT PRESERVE FAVORITE WEBSITE DATA Instructions to Fix LMR/Internet Explorer 10 Issues With recent Windows Updates, Internet Explorer 10 may have been installed on your system without your knowledge. The LMR Over the Internet Application

More information

Internet Banking Recommended Browser Settings. Internet Explorer Versions 10 and 11 Settings. Choose Your Browser Below. Cookies.

Internet Banking Recommended Browser Settings. Internet Explorer Versions 10 and 11 Settings. Choose Your Browser Below. Cookies. Internet Banking Recommended Choose Your Browser Below Internet Explorer Versions 10 and 11 Settings Cookies 1. To properly access Online Banking solutions you will need to enable first- and third-party

More information

How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com

How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com Contents First Time Login Instructions... 1 1) Use the Internet Explorer (IE) Web browser*... 1 2) Install the.net Framework...

More information

Using a USB Flash Drive to Back Up Your Data Files on a Mac Computer

Using a USB Flash Drive to Back Up Your Data Files on a Mac Computer Using a USB Flash Drive to Back Up Your Data Files on a Mac Computer Your GWU-provided flash drive has a storage capacity of 1 GB and is provided as a means for you to back up data files, including email

More information

MY NSE Login problem

MY NSE Login problem MY NSE Login problem If you are facing problems logging into MYNSE please follow the following steps: 1) Enable cookies If you're seeing a message that your browser's cookie functionality is turned off,

More information

Using Remote Web Workplace Version 1.01

Using Remote Web Workplace Version 1.01 Using Remote Web Workplace Version 1.01 Remote web workplace allows you to access your Windows XP desktop through Small Business Server 2003 from a web browser. 1. Connect to the Internet in your remote

More information

Technical Guide for Remote access

Technical Guide for Remote access Technical Guide for Remote access Frequently Asked Questions about using EZ Proxy to access Library resources off campus. Login Help Who is allowed access? I m having trouble logging in. Finding Articles

More information

Installation Guide and Machine Setup

Installation Guide and Machine Setup Installation Guide and Machine Setup Page 1 Browser Configurations Installation Guide and Machine Setup The first requirement for using CURA is to ensure that your browser is set up accurately. 1. Once

More information

PC Troubleshooting Steps

PC Troubleshooting Steps PC Troubleshooting Steps This FAQ is designed to help PC users to go through various troubleshooting steps to allow them to view the FerrisConnect Learn/Vista sites appropriately. Compatible Browsers Check

More information

Cox Business Online Backup. Download Instructions for Mac and Windows

Cox Business Online Backup. Download Instructions for Mac and Windows Cox Business Online Backup Download Instructions for Mac and Windows February 2014 Table of Contents Table of Contents Downloading Cox Business Online Backup on a Mac... 1 Downloading Cox Business Online

More information

XCM Internet Explorer Settings

XCM Internet Explorer Settings XCM Internet Explorer Settings For best results, you must prepare your Internet Explorer (IE) browser so that interactions with the XCM site are fully trusted (XCM only supports Microsoft s Internet Explorer).

More information

Internet Explorer Settings for Optum CareTracker

Internet Explorer Settings for Optum CareTracker Internet Explorer Settings for Optum CareTracker CareTracker (aka Optum PM and Physician EMR) is a web-based application, which currently only runs on the 32 -bit version of Internet Explorer (to tell,

More information

System Use Requirements

System Use Requirements ProjectDox Component Customer Installation v. 8.3.8.8 System Use Requirements 4835 East Cactus Road Suite 420 Scottsdale, Arizona 85254 Phone: 602.714.9774 www.avolvesoftware.com Copyright 2015 Avolve

More information

The UC Learning Center: Disabling Pop-Up Blockers

The UC Learning Center: Disabling Pop-Up Blockers The UC Learning Center: Disabling Pop-Up Blockers In order to launch online courses within the UC Learning Center all pop-up blockers must be turned off. This guide will walk you through disabling pop-up

More information

UPS WorldShip Install on a Workgroup Remote

UPS WorldShip Install on a Workgroup Remote PRE-INSTALLATION INSTRUCTIONS: Install UPS WorldShip on the Workgroup Admin. Temporarily disable any virus scan software that you may have installed. Request access to the network share drive created by

More information

extranet.airproducts.com Windows XP Client Configuration

extranet.airproducts.com Windows XP Client Configuration extranet.airproducts.com Windows XP Client Configuration To successfully connect to the Air Products extranet.airproducts.com website and have full functionality, the client computer needs to have the

More information

Iowa IDEA Supported Browsers and Settings July 1, 2013 Release

Iowa IDEA Supported Browsers and Settings July 1, 2013 Release Iowa IDEA Supported Browsers and Settings July 1, 2013 Release The Iowa IDEA applications are supported on the following platforms and browsers: Macintosh OS 10.6 or newer and: o Firefox Versions 16.0.x

More information

NTI Backup Now EZ v2 User s Guide

NTI Backup Now EZ v2 User s Guide NTI Backup Now EZ v2 User s Guide GMAA00423010 11/12 2 Copyright statement This guide is copyrighted by Toshiba Corporation with all rights reserved. Under the copyright laws, this guide cannot be reproduced

More information

Optimal Browser Settings for Internet Explorer Running on Microsoft Windows

Optimal Browser Settings for Internet Explorer Running on Microsoft Windows Optimal Browser Settings for Internet Explorer Running on Microsoft Windows If you have Internet Explorer 7 or 8: Each time you log in to our web site, it evaluates whether you are using the same computer

More information

1. Set Daylight Savings Time... 3. 2. Create Migrator Account... 3. 3. Assign Migrator Account to Administrator group... 4

1. Set Daylight Savings Time... 3. 2. Create Migrator Account... 3. 3. Assign Migrator Account to Administrator group... 4 1. Set Daylight Savings Time... 3 a. Have client log into Novell/Local Machine with Administrator Account...3 b. Access Adjust Date/Time...3 c. Make sure the time zone is set to Central Time...3 2. Create

More information

PCLaw Administration Guide. Version 13.0

PCLaw Administration Guide. Version 13.0 PCLaw Administration Guide Version 13.0. Copyright and Trademark LexisNexis, Lexis, and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. PCLaw is

More information

Optum Patient Portal. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13

Optum Patient Portal. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13 Optum Patient Portal 70 Royal Little Drive Providence, RI 02904 Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13 Table of Contents 1 Patient Portal Activation...1 1.1 Pre-register a Patient...1

More information

Phaser 3635MFP Software Upgrade Process

Phaser 3635MFP Software Upgrade Process Overview Phaser 3635MFP Software Upgrade Process The Software Upgrade feature allows the customer to upgrade the machine software as requested by a Xerox Customer Support Center Representative, without

More information

ACCEPT THE SECURITY CERTIFICATE FOR THE WEB FILTER

ACCEPT THE SECURITY CERTIFICATE FOR THE WEB FILTER ACCEPT THE SECURITY CERTIFICATE FOR THE WEB FILTER ACCESS THE WEB FILTER VIA ITS LAN 1 IP ADDRESS ACCEPT THE SECURITY CERTIFICATE FOR THE WEB FILTER Access the Web Filter via its LAN 1 IP Address A. Launch

More information

Interact for Microsoft Office

Interact for Microsoft Office Interact for Microsoft Office Installation and Setup Guide Perceptive Content Version: 7.0.x Written by: Product Knowledge, R&D Date: October 2014 2014 Perceptive Software. All rights reserved Perceptive

More information

Batch Scanning. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2011 Ingenix. All rights reserved.

Batch Scanning. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2011 Ingenix. All rights reserved. 70 Royal Little Drive Providence, RI 02904 Copyright 2002-2011 Ingenix. All rights reserved. Updated: December 13, 2011 Table of Contents 1 Batch Scanning... 1 1.1 Installing the CareTracker Client...

More information

Frequently Asked Questions for logging in to Online Banking

Frequently Asked Questions for logging in to Online Banking Frequently Asked Questions for logging in to Online Banking Why don t I recognize any of the phone numbers on the Secure Code page? I can t remember my password; can I reset it myself? I know I have the

More information

SharePoint Quick Reference

SharePoint Quick Reference SharePoint Quick Reference Click a link below to jump to a topic: 1. How To Sign In 2. How To Edit Text In A Content Editor Webpart 3. How To Create A Folder 4. How To Upload A File 5. How To Add/Remove

More information

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

2. PMP New Computer Installation. & Networking Instructions

2. PMP New Computer Installation. & Networking Instructions ONTARIO CHIROPRACTIC ASSOCIATION PATIENT MANAGEMENT PROGRAM PUTTING EXPERIENCE INTO PRACTICE PMP New Computer Installation & Networking Instructions This document provides installation instructions for

More information

CITRIX REMOTE ACCESS CITRIX DESKTOP

CITRIX REMOTE ACCESS CITRIX DESKTOP QUICK REFERENCE GUIDE July 2014 CITRIX REMOTE ACCESS CITRIX DESKTOP OVERVIEW Citrix remote access software enables you to establish a connection to the servers at Goodmans from outside the Firm. Once the

More information

Remedy ITSM Service Request Management Quick Start Guide

Remedy ITSM Service Request Management Quick Start Guide Remedy ITSM Service Request Management Quick Start Guide Table of Contents 1.0 Getting Started With Remedy s Service Request Management. 3 2.0 Submitting a Service Request.7 3.0 Updating a Service Request

More information

Converting InfoPlus.21 Data to a Microsoft SQL Server 2000 Database

Converting InfoPlus.21 Data to a Microsoft SQL Server 2000 Database Technical Bulletin Issue Date August 14, 2003 Converting InfoPlus.21 Data to a Microsoft SQL Server 2000 Database Converting InfoPlus.21 Data to a Microsoft SQL Server 2000 Database...2 Introduction...

More information

LOCKDOWN BROWSER STUDENT SUPPORT FAQ

LOCKDOWN BROWSER STUDENT SUPPORT FAQ Here are solutions to support-related questions for students using Respondus LockDown Browser. I am having trouble downloading Respondus LockDown Browser (Windows users) Symptom: Students are not able

More information

Recommended Browser Setting for MySBU Portal

Recommended Browser Setting for MySBU Portal The MySBU portal is built using Microsoft s SharePoint technology framework, therefore, for the best viewing experience, Southwest Baptist University recommends the use of Microsoft s Internet Explorer,

More information

Junos Pulse VPN Client Installation

Junos Pulse VPN Client Installation Junos Pulse VPN Client Installation Windows 7 Installation p 2-6 Windows 8.1 Installation p 7-11 Macintosh version 10.6 and greater p 12-17 *This vpn appliance is to replace the Legacy SP vpn client Cisco

More information

HOW TO USE OIT EMAIL VIA THE WEB

HOW TO USE OIT EMAIL VIA THE WEB HOW TO USE OIT EMAIL VIA THE WEB A) Logging into your MyOIT account which includes your email account 1) Open a browser such as Firefox, Chrome or Safari. Please do not use Internet Explorer. 2) In the

More information

Checking Browser Settings, and Basic System Requirements for QuestionPoint

Checking Browser Settings, and Basic System Requirements for QuestionPoint Checking Browser Settings, and Basic System Requirements for QuestionPoint This document covers basic IE settings and system requirements necessary for QuestionPoint. These settings and requirements apply

More information

f. Expand the term to see the courses in which you are enrolled by clicking on the + sign to the left of the semester.

f. Expand the term to see the courses in which you are enrolled by clicking on the + sign to the left of the semester. ecollege FAQ s Note: The only courses that appear in ecollege are online or web-enhanced courses. Face to Face courses, with no online component, will NOT appear in ecollege. 1. How do I access my ecollege

More information

BROWSER SETTINGS- TROUBLESHOOTING GUIDE. Internet Explorer. Firefox. Safari. Google Chrome. 1 Browser Settings- troubleshooting Guide Back to top

BROWSER SETTINGS- TROUBLESHOOTING GUIDE. Internet Explorer. Firefox. Safari. Google Chrome. 1 Browser Settings- troubleshooting Guide Back to top BROWSER SETTINGS- TROUBLESHOOTING GUIDE Internet Explorer Firefox Safari Google Chrome 1 Browser Settings- troubleshooting Guide Back to top INTERNET EXPLORER IE- Tools>Internet Options GENERAL TAB *Delete

More information

I N R O A D S, I N C. T R A I N I N G A N D D E V E L O P M E N T

I N R O A D S, I N C. T R A I N I N G A N D D E V E L O P M E N T I N R O A D S, I N C. T R A I N I N G A N D D E V E L O P M E N T Intern E- Learning Guide 2015 1 Introduction Welcome to another valuable piece of your INROADS development experience, e-learning! If you

More information

WorldShip Install on a Single or Workgroup Workstation

WorldShip Install on a Single or Workgroup Workstation PRE-INSTALLATION INSTRUCTIONS: This document discusses using the WorldShip DVD to install WorldShip. You can also install WorldShip from the web. Go to the following web page and click on the appropriate

More information

MSH OnsiteHealth is a Web site for Physicians - providing system access off campus. MSH OnsiteHealth is a free, secure Web site featuring:

MSH OnsiteHealth is a Web site for Physicians - providing system access off campus. MSH OnsiteHealth is a free, secure Web site featuring: MSH OnsiteHealth is a Web site for Physicians - providing system access off campus Clinical information systems MSH OnsiteHealth is a free, secure Web site featuring: Web-based patient information & results

More information

Table of Content. Last updated: June 10, 2015

Table of Content. Last updated: June 10, 2015 BROWSER SETTINGS MASTER DOCUMENT Last updated: June 10, 2015 Table of Content General information... 2 Internet Explorer 10/11 Settings... 3 Internet Explorer 9 Settings... 5 Internet Explorer 8 Settings...

More information

Instructions for Accessing the Hodges University Virtual Lab

Instructions for Accessing the Hodges University Virtual Lab Instructions for Accessing the Hodges University Virtual Lab Table of Contents Adding the VLAB as a Trusted Site... 3 Accessing the VLAB using Windows 8... 5 Using Internet Explorer and Windows 8 to Access

More information

Cox Business Premium Online Backup USER'S GUIDE. Cox Business VERSION 1.0

Cox Business Premium Online Backup USER'S GUIDE. Cox Business VERSION 1.0 Cox Business Premium Online Backup USER'S GUIDE Cox Business VERSION 1.0 Table of Contents ABOUT THIS GUIDE... 4 DOWNLOADING COX BUSINESS PREMIUM ONLINE BACKUP... 5 INSTALLING COX BUSINESS PREMIUM ONLINE

More information

Time Stamp. Instruction Booklet

Time Stamp. Instruction Booklet Time Stamp Instruction Booklet Time Stamp Introductions Time stamp is a useful solution for backing up and restoring system, it backs up the entire computer system to the Backup Zone. Time Stamp is used

More information

Batch Eligibility Long Term Care claims

Batch Eligibility Long Term Care claims Hewlett Packard Enterprise Provider Electronic Solutions software lets Connecticut Medical Assistance Program providers verify patient s eligibility and submit and correct claims for services all electronically.

More information

Configuration Guide. Remote Backups How-To Guide. Overview

Configuration Guide. Remote Backups How-To Guide. Overview Configuration Guide Remote Backups How-To Guide Overview Remote Backups allow you to back-up your data from 1) a ShareCenter TM to either a Remote ShareCenter or Linux Server and 2) Remote ShareCenter

More information

Setting up Client Browsers Oracle FLEXCUBE Universal Banking Release 11.3.0 [May] [2011]

Setting up Client Browsers Oracle FLEXCUBE Universal Banking Release 11.3.0 [May] [2011] Setting up Client Browsers Oracle FLEXCUBE Universal Banking Release 11.3.0 [May] [2011] Table of Contents 1. SETTING UP CLIENT BROWSERS... 1-1 1.1 INTRODUCTION... 1-1 1.2 LIST OF CLIENT BROWSERS... 1-1

More information

Baylor Secure Messaging. For Non-Baylor Users

Baylor Secure Messaging. For Non-Baylor Users Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7

More information

Outlook Web App User Guide

Outlook Web App User Guide Outlook Web App Table of Contents QUICK REFERENCE... 2 OUTLOOK WEB APP URL... 2 Imagine! Help Desk...... 2 OUTLOOK WEB APP MAIN WINDOW... 2 KEY NEW FEATURES... 3 GETTING STARTED WITH OUTLOOK... 4 LOGGING

More information

Connecting to Pitt s SRemote VPN Using Windows Vista / Windows 7 January 2012

Connecting to Pitt s SRemote VPN Using Windows Vista / Windows 7 January 2012 Connecting to Pitt s SRemote VPN Using Windows Vista / Windows 7 January 2012 In order to access the LRDC file server remotely/off campus, or from Wireless Pittnet, you must first authenticate to LRDC

More information

Internet Browsers. 3. Ensure the Java Plugin is enabled for the browser in question.

Internet Browsers. 3. Ensure the Java Plugin is enabled for the browser in question. Internet Browsers Currently, there are two browsers supported by MICROS for use with mymicros.net. They are Internet Explorer (versions 8-11) and Mozilla Firefox (current versions). These are supported

More information

VASS Browser Book for WINDOWS 7 Internet Explorer 10 Compatibility mode (32 bit)

VASS Browser Book for WINDOWS 7 Internet Explorer 10 Compatibility mode (32 bit) VASS Browser Book for WINDOWS 7 Internet Explorer 10 Compatibility mode (32 bit) Windows 7 Internet Explorer 10 1 Table of Contents Introduction... 3 Contacts... 3 Required Browser Settings... 4 The VASS

More information

Configuring WPA2 for Windows XP

Configuring WPA2 for Windows XP Configuring WPA2 for Windows XP Requirements for wireless using WPA2 on Windows XP with Service Pack 2 Your wireless card must support 802.1x, AES, and WPA2. Windows XP with service pack 2, it is recommended

More information