VoIP Services Annual Market Size and Forecasts: North America

Size: px
Start display at page:

Download "VoIP Services Annual Market Size and Forecasts: North America"

Transcription

1 Press contact: Kevin Mitchell, Principal Analyst, , Sales contact: Larry Howard, Vice President, , Annual Market Size and Forecasts: North America Table of Contents Methodology (pg. 4) Service categories and definitions Subscriber category and definition What we count Regions Service overlaps and clarifications Infonetics Research supply-side forecast process: reality-based service forecasting Residential/SOHO hosted VoIP subscriber forecasting VoIP service forecasting Telecom/datacom market fundamental drivers (pg. 9) North American service provider market factors Analysis, factors, and assumptions (pg. 11) Service updates since last delivery VoIP services fundamental drivers North America residential/soho VoIP subscriber forecast Fundamental drivers Market size and forecasts Service providers and market share VoIP services market size and forecasts VoIP services type analysis Demand-side study data (pg. 20) October 25, 2005 Page 1

2 Table of Contents North America market size and forecasts (pg. 21) Hosted VoIP services, North America revenue Residential/SOHO Business Wholesale Managed IP PBX services, North America revenue Total VoIP services, North America revenue North America Total VoIP Service Revenue North America Total VoIP Service Revenue: Hosted VoIP vs Managed IP PBX North America Business Hosted VoIP vs Managed IP PBX Service Revenue North America Hosted VoIP Service Revenue by Type US market size and forecasts (pg. 24) Hosted VoIP services, US revenue Residential/SOHO Business Wholesale Managed IP PBX services, US revenue Total VoIP services, US revenue US Total VoIP Service Revenue US Total VoIP Service Revenue: Hosted VoIP vs Managed IP PBX US Business Hosted VoIP vs Managed IP PBX Service Revenue US Hosted VoIP Service Revenue by Type Canada market size and forecasts (pg. 27) Hosted VoIP services, Canada revenue Residential/SOHO Business Wholesale Managed IP PBX services, Canada revenue Total VoIP services, Canada revenue October 25, 2005 Page 2

3 Table of Contents Canada Total VoIP Service Revenue Canada Total VoIP Service Revenue: Hosted VoIP vs Managed IP PBX Canada Business Hosted VoIP vs Managed IP PBX Service Revenue Canada Hosted VoIP Service Revenue by Type North America residential/soho VoIP subscriber forecast (pg. 30) Residential/SOHO VoIP subscribers North America Residential/SOHO VoIP Subscribers North America residential/soho VoIP subscriber market share (pg. 31) Residential/SOHO VoIP subscribers North America Residential/SOHO VoIP Subscriber Market Share October 25, 2005 Page 3

4 Service Categories and Definitions Hosted VoIP: VoIP services derived from network-based equipment located in the service provider network; call control and service logic functions are owned and operated by the service provider, including any one-time professional services such as installation, network assessment, or project management; does not include sale of CPE, including IADs, gateways, and IP phones; revenues are monthly fees and feature or usage costs and excludes pure peer-to-peer messenger based services and free applications Residential/SOHO: voice over broadband or hosted VoIP services sold to residential market or to small offices/home offices (up to 2 lines per site) Business: includes IP-enabled legacy Centrex, hosted VoIP/IP Centrex services, and IP trunking services for legacy or IP PBXs sold to SMB, government, education, and large enterprises, including the retail sales of wholesale services; does not include organizations deploying VoIP over their own WAN and LAN; for sites greater than 2 lines Wholesale: hosted offerings sold to VARs, SIs, or other service providers; does not include other wholesale services like origination, termination, operator services, local access, etc. Managed IP PBX: monthly recurring management fee for a range of management services (remote management, troubleshooting, full management, etc.) dealing with IP PBX, gateways, and IP phones, including any one-time professional services such as installation, network assessment, or project management; does not include bandwidth, connectivity, other IP services; does not include sale of IP PBX Subscriber Category and Definition Residential/SOHO VoIP: residential and small office/home office subscribers to hosted VoIP services (up to 2 lines per site); only the subscribers of the original VoIP provider are counted (i.e., we do not double count wholesale lines); excludes pure peer-to-peer messenger based services and free applications What We Count In this service, we report manufacturers' revenue recognized during the calendar year. VoIP services revenue reported is in US$ for the voice over IP services provided by service providers as defined above Regions North America: US and Canada Service Overlaps and Clarifications Some of the categories in this service are also counted in other services, as defined below: Service Category Service Provider Next Gen Voice Equipment Residential/SOHO VoIP subscriber forecast October 25, 2005 Page 4

5 Infonetics Research Supply-Side Forecast Process: Reality-Based Service Forecasting Our 5-step forecasting process, developed and refined over the last 15 years, is firmly grounded in reality. Our forecasts are built from and tied to actual data, and we update actuals and forecasts annually. Development and creation of forecasts is a group process; a team of market and research experts develops and reviews all forecasts. We draw from our in-depth demand-side research, supply-side research, and service, product, and technology knowledge to provide accurate, reliable forecasts grounded in reality, reflecting data from all sides of the market. The process is described below. 1. Develop Categories One of the most important steps in the forecasting process is proper development of categories; clear category definitions are key to gathering good actuals because they eliminate overlaps between categories, clearly showing what's in and what isn't. Category definitions must be simple, and have measurable distinction. 2. Gather Actuals We work closely with service providers to gather and estimate actual data using the following methods: Publicly available financial data Service provider interviews with key strategic and technical decision-makers Financial community Direct contact with financial community Infonetics Research demand-side data on service provider and end-user organization service and technology use and plans 3. Forecast Starting with the most recent actuals, we develop forecasts using an analyst estimate of the change in revenue by region. Our forecasts start with expert opinion (also known as the Delphi Survey process), informed by a combination of the following factors: General factors: Historical data for the category we are forecasting (including seasonal and cyclical trends) Growth trends from parallel categories in other markets Macro-economic factors Announced and unannounced contracts with near-term significance Emergence of disruptive technologies Regulatory issues Discussions with key members of the financial community October 25, 2005 Page 5

6 Demand-side factors based on our research: Technology adoption rates Projected spending increases Preferences for service types Technology preferences Plans for outsourcing Service provider revenue Growth in subscriber base for a given service Discussions with customers Supply-side factors: New standards New technologies Emerging companies Product/service pricing factors Service provider capex Mergers & acquisitions in the service provider arena 4. Validate & Explain Forecast We validate and cross-check service forecasts by creating fundamental demand models. When validating a forecast, we: Validate the forecast by checking against a model based on our demand side data (including number of carriers offering the service, average spending per company/per year, planned investments, and technology preferences, etc.) Cross-check against our relevant market size, share, and forecast reports Cross-check against our relevant subscriber forecasts For service provider forecasts, we cross-check using our Capex Analysis reports for North America, Europe, and Asia Pacific In addition, we spend hundreds of hours annually meeting with service providers, network product manufacturers, chip and component manufacturers, and channels to understand their offerings, product roadmaps, and the direction of the market, giving us a strong understanding of products and technology trends Forecast assumptions and our thinking behind our forecasts are laid out in the Analysis, Factors & Assumptions sheet; in particular see sections labeled "Fundamental Drivers." 5. Report on Accuracy On an annual basis we compare our previous report forecasts with the updated forecast to help customers track our performance, and to help us further refine our forecasts. We report when the updated forecasts deviate from the previous report, and explain our adjustments. October 25, 2005 Page 6

7 Residential/SOHO Hosted VoIP Subscriber Forecasting Taking all public information and forecast factors into account together with our knowledge of the strategies, product plans, and performance of carriers, we forecast subscribers for North America as defined above in Subscriber Category and Definitions. Forecast drivers are explained on the Analysis, Factors, & Assumptions sheet; we cross-check against data from our quarterly Broadband Modems, Routers, and Gateways and DSL Aggregation services, and against our Cable Broadband, DSL subscriber, and PON subscriber forecasts Gather actual 2004 North American residential/soho VoIP subscribers from public sources and estimate remainder of market 2004, which is about 5% of the 2004 total Estimate future annual growth rates for residential/soho VoIP subscribers and cable and DSL subscriber penetration rates based on fundamental drivers (PON, DSL, and cable broadband subscribers are forecasted in other services) Compare to current access line size as published in our biannual Service Provider Capex Analysis, North America VoIP Service Forecasting Taking all public information and forecast factors into account together with our knowledge of the strategies, product plans, and performance of carriers, and adoption by small, medium, and large organizations in North America, we forecast by service category as defined above in Service Categories and Definitions. We use the latest release of our Capex Analysis service for North America, which tracks service provider revenues over time; these services track pubic wireline and wireless carriers only, excluding non-public, state-owned, and smaller carriers; this service tracks carriers representing about 95% of carrier revenue in North America. We use the VoIP subscriber figures and forecasts in our quarterly Service Provider Next Gen Voice Equipment report Forecast drivers are explained on the Analysis, Factors, & Assumptions sheet; we use services information gathered for our study, Service Provider Plans for Next Gen Voice: North America, Europe, and Asia Pacific, 2005 and User Plans for IP Voice: North America 2005 Estimate US/Canada split based on US and Canadian service provider revenues using data from our Service Provider Capex, North America service; US revenue is between 90.4% % Our forecast for residential/soho hosted service revenue forecast is based on the following data points and assumptions: It starts with our residential/soho VoIP subscriber forecast and each year we assume that existing subscribers pay the full year ARPU in service revenue We assume that new subscribers ramp up quarter-on-quarter (i.e., there are more new subscribers in 2Q compared to 1Q, more in 3Q compared to 2Q, more in 4Q compared to 3Q), giving consistent ramp-up in new subscribers; this translates as 18% of new subscribers for each year in 1Q, 22% in 2Q, 28% in 3Q and 32% in 4Q; we also assume 15% churn on previous year subscribers, affecting annual revenue contributions New subscribers do not pay the full year's average ARPU; we assume they pay only a proportion of that, as follows: 1Q new subscribers pay for 11 months, assuming they subscribe mid-way through the quarter (11 x monthly ARPU); 2Q new subs pay for 8 months, 3Q subs pay for 5 months and 4Q subs pay for just 2 months We assume a monthly ARPU of around $39 in CY04, dropping CY05-06 due to competition, starting to rise in CY07 to $39.5 in CY09 due to higher penetration of value-add items and features October 25, 2005 Page 7

8 Our forecast for business and wholesale hosted services and managed IP PBX services is based on a percentage of current service provider revenue and a projected growth rate based on end-user adoption Updated since 4/29/05 delivery October 25, 2005 Page 8

Service Provider VoIP and IMS CONTINUOUS RESEARCH SERVICE. VAS and Softswitch Deployment Strategies: Global Service Provider Survey November 4, 2009

Service Provider VoIP and IMS CONTINUOUS RESEARCH SERVICE. VAS and Softswitch Deployment Strategies: Global Service Provider Survey November 4, 2009 Service Provider VoIP and IMS CONTINUOUS RESEARCH SERVICE TABLE OF CONTENTS VAS and Softswitch Deployment Strategies: Global Service Provider Survey November 4, 2009 INTRODUCTION... 1 TOP TAKEAWAYS...

More information

US Data Services 2014-2019

US Data Services 2014-2019 US Data Services 2014-2019 Executive Summary CMR Market Research April 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available to the public

More information

MANAGED TELEPHONE AND INTERNET SERVICES

MANAGED TELEPHONE AND INTERNET SERVICES MANAGED TELEPHONE AND INTERNET SERVICES Managed Business Solutions Market Brief Insert service provider logo here 2001 Nortel Networks. All Rights Reserved. CONTENTS Introduction...2 Managed Business Solutions...

More information

Service Provider VoIP and IMS CONTINUOUS RESEARCH SERVICE. SBC Deployment Strategies: Global Service Provider Survey

Service Provider VoIP and IMS CONTINUOUS RESEARCH SERVICE. SBC Deployment Strategies: Global Service Provider Survey Service Provider VoIP and IMS CONTINUOUS RESEARCH SERVICE TABLE OF CONTENTS SBC Deployment Strategies: Global Service Provider Survey October 21, 2009 INTRODUCTION...1 TOP TAKEAWAYS...2 METHODOLOGY...3

More information

Lantiq s DSLTE technology enables carriers to offer combined DSL and LTE for highest data rates

Lantiq s DSLTE technology enables carriers to offer combined DSL and LTE for highest data rates Backgrounder Lantiq s DSLTE technology enables carriers to offer combined DSL and LTE for highest data rates A growing number of network operators face the competitive challenge to offer broadband access

More information

The Changing Role of Policy Management

The Changing Role of Policy Management The Changing Role of Policy Management By Shira Levine Directing Analyst, Next Gen OSS and Policy Infonetics Research, Inc. Contents THE CHANGING ROLE OF POLICY MANAGEMENT 2 Exhibit 1: Worldwide Policy

More information

Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery

Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery October 2012 Contents Section Slide Number Executive Summary 8 Market Overview 13 Total DIA Services

More information

US Business Services 2015

US Business Services 2015 US Business Services 2015 Executive Summary CMR Market Research May 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available to the public

More information

North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers

North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers December 2013 Contents Section Slide Number Executive Summary 5 Market Overview 10 Total

More information

Reducing Downtime Costs with Network-Based IPS

Reducing Downtime Costs with Network-Based IPS Reducing Downtime Costs with Network-Based IPS April 2007 900 East Hamilton Avenue Suite 230 San Jose California 95008 t 408.583.0011 f 408.583.0031 www.infonetics.com Silicon Valley, CA Boston, MA London,

More information

VoIP ICs Building a Foundation for the Future

VoIP ICs Building a Foundation for the Future Brochure More information from http://www.researchandmarkets.com/reports/310879/ VoIP ICs Building a Foundation for the Future Description: Voice over Internet Protocol (VoIP)semiconductors are driving

More information

Enabling Enterprise Mobility and Collaboration through IP Convergence. Mike Argy Global Converged Solutions Manager sprint.

Enabling Enterprise Mobility and Collaboration through IP Convergence. Mike Argy Global Converged Solutions Manager sprint. Enabling Enterprise Mobility and Collaboration through IP Convergence Mike Argy Global Converged Solutions Manager sprint.com/convergence Agenda Company Overview and Solutions Focus Technology Overview

More information

PBX Fundamentals. Course Description. Students Will Learn. Target Audience. Understanding

PBX Fundamentals. Course Description. Students Will Learn. Target Audience. Understanding Understanding Course Description This course provides a practical and in-depth foundation on Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX - which is out of fashion since all

More information

SIP Trunking: The New Normal in the Cloud Era

SIP Trunking: The New Normal in the Cloud Era SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven

More information

Carrier Routing, Switching, and Ethernet CONTINUOUS RESEARCH SERVICE

Carrier Routing, Switching, and Ethernet CONTINUOUS RESEARCH SERVICE Carrier Routing, Switching, and Ethernet CONTINUOUS RESEARCH SERVICE IP/Ethernet in Mobile Backhaul Networks: Global Service Provider Survey August 7, 2009 TABLE OF CONTENTS TOP TAKEAWAYS... 1 SUBSCRIBERS

More information

Broadband Bonding Network Appliance TRUFFLE BBNA6401

Broadband Bonding Network Appliance TRUFFLE BBNA6401 Broadband Bonding Network Appliance TRUFFLE BBNA6401 White Paper In this brief White Paper we describe how the TRUFFLE BBNA6401 can provide an SMB with faster and more reliable Internet access at an affordable

More information

TAXONOMY OF TELECOM TERMS

TAXONOMY OF TELECOM TERMS TAXONOMY OF TELECOM TERMS Prepared by TUFF Ltd This short taxonomy is designed to describe the various terms used in today s telecommunications industry. It is not intended to be all embracing but to describe

More information

1/16/07 Jon Arnold OK WITH CORRECTIONS NO FURTHER PROOF NEEDED CORRECTIONS REQUIRED SHOW NEW PROOF

1/16/07 Jon Arnold OK WITH CORRECTIONS NO FURTHER PROOF NEEDED CORRECTIONS REQUIRED SHOW NEW PROOF APPROVAL Date: Description: Analysts In Media Level 9, 55 Broad Street, New York, NY, 10004 T +212 488 1777 F +212 785 2593 IMPORTANT Job#: PLEASE check this proof carefully for errors and omissions. Your

More information

North American Broadband Market Update

North American Broadband Market Update Synopsis This report highlights current broadband market conditions, analyzes significant events impacting future development, addresses the outlook for fiber and other alternative access methods, examines

More information

Mitel. Powering connections

Mitel. Powering connections Mitel Powering connections TD Securities - Technology Care Investor Conference November 19, 2014 Safe Harbor Statement Forward Looking Statements Some of the statements in this presentation are forward-looking

More information

Broadband Bonding Network Appliance TRUFFLE BBNA6401

Broadband Bonding Network Appliance TRUFFLE BBNA6401 Broadband Bonding Network Appliance TRUFFLE BBNA6401 White Paper In this brief White Paper we describe how the TRUFFLE BBNA6401 can provide an SMB with faster and more reliable Internet access at an affordable

More information

November 2013. The Business Value of SIP Trunking

November 2013. The Business Value of SIP Trunking November 2013 S P E C I A L R E P O R T The Business Value of SIP Trunking Table of Contents Introduction... 3 What Is SIP Trunking?... 3 What Is the Demand for SIP Trunking?... 5 How Does SIP Trunking

More information

Business Services Market Share 2015

Business Services Market Share 2015 Business Services Market Share 2015 Executive Summary CMR Market Research March 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available

More information

What s New in Converged Access and Unified Business Solutions. Tim Saunders VP, Product Management ADTRAN Enterprise Networks Division

What s New in Converged Access and Unified Business Solutions. Tim Saunders VP, Product Management ADTRAN Enterprise Networks Division What s New in Converged Access and Unified Business Solutions Tim Saunders VP, Product Management ADTRAN Enterprise Networks Division 2 Enterprise Networks Solution Portfolio Converged Access Solutions

More information

Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth

Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth NE15-64 September 2014 Contents Section Slide Number Executive Summary 4 Market Overview

More information

Opal SIP Trunks. Greg Zweig Sonus Networks Product Management. www.sonusnetworks.com. July, 2010

Opal SIP Trunks. Greg Zweig Sonus Networks Product Management. www.sonusnetworks.com. July, 2010 Opal SIP Trunks Greg Zweig Sonus Networks Product Management July, 2010 www.sonusnetworks.com Sonus Networks Disclaimer Content provided is for information purposes only and is subject to change without

More information

2- Technical Training (9 weeks) 3- Applied Project (3 weeks) 4- On Job Training (OJT) (4 weeks)

2- Technical Training (9 weeks) 3- Applied Project (3 weeks) 4- On Job Training (OJT) (4 weeks) Course Title: Prerequisites: Training Program (5 months) IP Implementation in Private Branch Exchanges Must fresh graduates Communication/Electronics Engineers" 1- Soft Skills Training (4 weeks) 1. Communication

More information

IP Implementation in Private Branch Exchanges From 9:30 a.m until 4:30 p.m (7 hrs./day) 5 days / week

IP Implementation in Private Branch Exchanges From 9:30 a.m until 4:30 p.m (7 hrs./day) 5 days / week Course Title: No. of Hours: IP Implementation in Private Branch Exchanges From 9:30 a.m until 4:30 p.m (7 hrs./day) 5 days / week 1 Course Duration: 3 Months (12weeks) No. Of Hours: 7 Hrs./Day- 5 days/week.

More information

Product Range TELES NGN

Product Range TELES NGN TELES Class 5 NGN TELES NGN Product Range TELES Class 5 Solution is a standard based, scalable architecture that minimizes integration time and enables you to go live quickly. The solution is access agnostic

More information

MPLS/IP VPN Services Market Update, 2014. United States

MPLS/IP VPN Services Market Update, 2014. United States MPLS/IP VPN Services Market Update, 2014 United States August 2014 Contents Section Slide Numbers Executive Summary 4 Market Overview & Definitions 8 Drivers & Restraints 14 Market Trends & Revenue Forecasts

More information

North America Business VoIP Service Scorecard

North America Business VoIP Service Scorecard North America Business VoIP Service Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on IntelePeer, key summary information, detailed information

More information

Regional Bell Operating Companies (RBOC) Data Communications Strategies and Opportunities, Market Forecasts, 2002-2007

Regional Bell Operating Companies (RBOC) Data Communications Strategies and Opportunities, Market Forecasts, 2002-2007 Regional Bell Operating Companies (RBOC) Data Communications Strategies and Opportunities, Market Forecasts, 2002-2007 RBOC Data Market Assessment Make a Splash WinterGreen Research, Inc. Lexington, Massachusetts

More information

Application Note VoIP in the Hospitality Market Powered by AudioCodes Media Gateways The Challenge Recent developments in technology and telecom have touched all aspects of life, and all global markets.

More information

AT&T Investor Update. July 23, 2014

AT&T Investor Update. July 23, 2014 AT&T Investor Update July 23, 2014 1 Cautionary Language Concerning Forward-Looking Statements Information set forth in this communication, including financial estimates and statements as to the expected

More information

Phone-Ready PCs. Shoaib Mohammad Director, Corporate Business Development Legerity, Inc.

Phone-Ready PCs. Shoaib Mohammad Director, Corporate Business Development Legerity, Inc. Phone-Ready PCs Shoaib Mohammad Director, Corporate Business Development Legerity, Inc. Agenda 2 VoIP Expansion Beyond Skype How It All Got Started Example solutions Average Cost of Customer Acquisition

More information

Vision. Paradyne Confidential & Proprietary Page 2

Vision. Paradyne Confidential & Proprietary Page 2 Building One Access Network For Voice, Video & Data Ralf Sattler (Senior Sales Engineer) Vision Paradyne builds dependable equipment used by service providers to deliver voice, video and data services

More information

Consistent Performance on Access Devices. April 2012 WHITE PAPER

Consistent Performance on Access Devices. April 2012 WHITE PAPER April 2012 Executive Summary Service providers that used to offer enterprises and SMBs basic communication services around voice and data are now facing an increasing demand for more advanced services.

More information

Telecommunications Industry Forecasts 2015

Telecommunications Industry Forecasts 2015 Telecommunications Industry Forecasts 2015 Executive Summary CMR Market Research February 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information

More information

Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum mccrum.william@ic.gc.ca

Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum mccrum.william@ic.gc.ca Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum Phone: +1 613-990-4493 Fax: Email: +1 613-957-8845 mccrum.william@ic.gc.ca Content Network Evolution and drivers VoIP Realizations

More information

New Horizon Business VoIP Services

New Horizon Business VoIP Services New Horizon Business VoIP Services IP-based services are more than a view into the future. The power of VoIP is a bright reality of modern business. Let New Horizon chart your course. Voice over IP is

More information

ICTTEN4051A Install configuration programs on PC based customer equipment

ICTTEN4051A Install configuration programs on PC based customer equipment ICTTEN4051A Install configuration programs on PC based customer equipment Release: 1 ICTTEN4051A Install configuration programs on PC based customer equipment Modification History Not Applicable Unit Descriptor

More information

WHITE PAPER. Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance

WHITE PAPER. Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance WHITE PAPER Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance Contents Introduction...3 The Need for Home Network Visibility for Managing Video Services...3 Video Service Assurance:

More information

Orange Polska (TPSA) new layout of revenues and KPIs. Warsaw, April 17 th, 2013

Orange Polska (TPSA) new layout of revenues and KPIs. Warsaw, April 17 th, 2013 Orange Polska (TPSA) new layout of revenues and KPIs Warsaw, April 17 th, 2013 cautionary statement all figures in this presentation are based on IFRS as adopted by the European Union figures included

More information

Brief Company Profile

Brief Company Profile Brief Company Profile Who we are TALINDA EAST AFRICA is a highly innovative, technology driven and customer focused organization; Our solutions focus on enabling businesses save cost, increase their operational

More information

VoIP for Enterprise Solution

VoIP for Enterprise Solution VoIP for Enterprise Solution VoIP for Enterprise Solution Introduction Service providers are striving to create offerings that deliver business value to their clients as a means to grow revenue and improve

More information

Convergence: The Foundation for Unified Communications

Convergence: The Foundation for Unified Communications Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing

More information

FORM 51-102F1 EMPOWER TECHNOLOGIES CORPORATION MANAGEMENT DISCUSSION AND ANALYSIS FOR THE THREE MONTH PERIOD ENDED MARCH 31, 2014

FORM 51-102F1 EMPOWER TECHNOLOGIES CORPORATION MANAGEMENT DISCUSSION AND ANALYSIS FOR THE THREE MONTH PERIOD ENDED MARCH 31, 2014 FORM 51-102F1 EMPOWER TECHNOLOGIES CORPORATION MANAGEMENT DISCUSSION AND ANALYSIS FOR THE THREE MONTH PERIOD ENDED MARCH 31, 2014 The following discussion and analysis, prepared as of May 30, 2014, should

More information

The Business of Cloud Communications

The Business of Cloud Communications The Business of Cloud Communications Driving Profitability with Hosted Voice and Collaboration Services Cloud has changed how communications services are delivered and at the same time changed the potential

More information

Global Consumer Satellite Broadband Internet Market

Global Consumer Satellite Broadband Internet Market Global Consumer Satellite Broadband Internet Market The Beginning of Global Ka-band Coverage and its Growing Impact on the Global Market November 2011 Contents Introduction 7 Executive Summary 17 Market

More information

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration Analysis of the North American Hosted IP Telephony and UCC Services Market The Perfect Storm for Cloud Unified Communications & Collaboration July 2015 Contents Section Slide Number Executive Summary 3

More information

Truffle Broadband Bonding Network Appliance

Truffle Broadband Bonding Network Appliance Truffle Broadband Bonding Network Appliance Reliable high throughput data connections with low-cost & diverse transport technologies PART I Truffle in standalone installation for a single office. Executive

More information

Opal SIP Trunks. Greg Zweig Sonus Networks Product Management. www.sonusnetworks.com. July, 2010

Opal SIP Trunks. Greg Zweig Sonus Networks Product Management. www.sonusnetworks.com. July, 2010 Opal SIP Trunks Greg Zweig Sonus Networks Product Management July, 2010 www.sonusnetworks.com Legacy Enterprise Deployment Traditional copper telephone trunks Voice Data A broadband connection provides

More information

Cable IP Networks, VoIP, and the Enterprise Challenge

Cable IP Networks, VoIP, and the Enterprise Challenge BandTel Sales: 800-730-2870 www.bandtel.com Cable IP Networks, VoIP, and the Enterprise Challenge Synopsis Peter Sandstrom, Chief Technology Officer, BandTel February, 2011 (Rev 110303a) Cable networks

More information

Maximizing Operator Value from VoIP Services

Maximizing Operator Value from VoIP Services WIRELESS 20/20 Maximizing Operator Value from VoIP Services Maximizing Operator Value from VoIP Services How cloud-based service delivery platforms are changing the game By Haig Sarkissian and Randall

More information

2008 AudioCodes Ltd. All rights reserved. Asia Opportunities & Threats

2008 AudioCodes Ltd. All rights reserved. Asia Opportunities & Threats 2008 AudioCodes Ltd. All rights reserved. Asia Opportunities & Threats Our Mission Statement Leading Strategic Supplier of VoIP Solutions for Service Providers and Enterprises Worldwide. Quick Reminder

More information

Lehman Brothers Wireless, Wireline and Media Conference

Lehman Brothers Wireless, Wireline and Media Conference Lehman Brothers Wireless, Wireline and Media Conference Prof. Dr. Hermann Eul Member of the Infineon Management Board Business Group Communication Solutions Slide 1 Disclaimer Please note that while you

More information

MARKET BRIEF Plug and Play: Managed IP Telephony

MARKET BRIEF Plug and Play: Managed IP Telephony MARKET BRIEF Plug and Play: Managed IP Telephony Sponsored by: NEC William Stofega September 2006 IP TELEPHONY: BENEFITS AND CHALLENGES Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information

Building Voice VPN with Simton IPX

Building Voice VPN with Simton IPX Building Voice VPN with Simton IPX (Simton Technologies, Inc.) Version 6 With Simton IPX, the small and medium businesses can easily consolidate data and voice network together to increase productivity,

More information

[PRIVATE LABEL TELEPHONY SOLUTION]

[PRIVATE LABEL TELEPHONY SOLUTION] POWERED BY: [PRIVATE LABEL TELEPHONY SOLUTION] DISTRIBUTION UNDER 3NG NETWORKS NON-DISCLOSURE AGREEMENT ONLY Table of Contents INTRODUCTION:... 3 MISSION:... 4 OVERVIEW:... 5 WHAT DO OUR PARTNERS GET WITH

More information

Managed Omni PCX Office Hits SMB Sweet Spot: Real World Case Studies

Managed Omni PCX Office Hits SMB Sweet Spot: Real World Case Studies Managed Omni PCX Office Hits SMB Sweet Spot: Real World Case Studies Introduction During 2007, a series of interviews was held to uncover the business drivers and benefits associated with actual small-

More information

The Clear Choice for Voice: The Cloud Outsource Model for Carriers. Kevin Mitchell kmitchell@alianza.com

The Clear Choice for Voice: The Cloud Outsource Model for Carriers. Kevin Mitchell kmitchell@alianza.com The Clear Choice for Voice: The Cloud Outsource Model for Carriers Kevin Mitchell kmitchell@alianza.com Voice is Important Part of the Service Bundle Huge Market FIXED VOICE SERVICES CANADA 2013 Triple-play

More information

List of Figures Analysis Executive Summary 1. International Call Volumes and Growth Rates, 1994-2014 2. Compounded Annual Traffic Growth Rate by

List of Figures Analysis Executive Summary 1. International Call Volumes and Growth Rates, 1994-2014 2. Compounded Annual Traffic Growth Rate by TeleGeography Report Analysis Executive Summary Traffic Analysis Supplementary Figures Traffic by Region Traffic by Country Prices and Revenues Supplementary Figures Retail Rates Wholesale Rates Interconnection

More information

4 th Quarter 2011 Earnings Results

4 th Quarter 2011 Earnings Results 4 th Quarter 2011 Earnings Results Fran Shammo Chief Financial Officer January 24, 2012 Safe Harbor Statement NOTE: This presentation contains statements about expected future events and financial results

More information

Creating the Unified Multi-Service Demarcation Point

Creating the Unified Multi-Service Demarcation Point Creating the Unified Multi-Service Demarcation Point Powered by AudioCodes Multi-Service Business Gateways (MSBG) The Challenge Enterprise organizations building their ICT infrastructure face many challenges.

More information

Business Value Drives VoIP and IP-Telephony Layering

Business Value Drives VoIP and IP-Telephony Layering Decision Framework, B. Elliot Research Note 16 July 2003 Business Value Drives VoIP and IP-Telephony Layering Enterprises must view IP telephony and voice over IP projects as functional layers composed

More information

I D C A N A L Y S T C O N N E C T I O N

I D C A N A L Y S T C O N N E C T I O N I D C A N A L Y S T C O N N E C T I O N Lawrence Surtees Vice-President & Principal Analyst, Communications Research SIP Tr unking: Direct Connection To Ever yt hing IP Sponsored by: TeraGo Networks May

More information

The Agile Optical Network Continuum

The Agile Optical Network Continuum The Agile Optical Network Continuum February 2006 900 East Hamilton Avenue Suite 230 San Jose California 95008 t 408.583.0011 f 408.583.0031 www.infonetics.com Silicon Valley, CA Boston, MA London, UK

More information

How to Use Call Accounting in a VoIP Environment January 2009

How to Use Call Accounting in a VoIP Environment January 2009 How to Use Call Accounting in a VoIP Environment January 2009 Insider s Guide Sponsored by Executive Summary Voice over IP has delivered benefits to many enterprises: flexible network design, efficient

More information

NBI/Michael Sone ING

NBI/Michael Sone ING NBI/Michael Sone Associates Canadiann SIP Trunking Market Report, 2013 Edition 1 CANADIANN SIP TRUNKI ING MARKET REPORT 2013 EDITION NBI/Michael Sone Associates Canadian SIP Trunking Market Report, 2013

More information

Pat Sims, Principal Engineer, ADC

Pat Sims, Principal Engineer, ADC Pat Sims, Principal Engineer, ADC - RUS BIP Grant Program - NTIA BTOP Loan Program - Municipal BB Development - FCC Definition of Broadband Wireline Subscriber Saturation + Bundled Service Offerings +

More information

VoIP Services. Maurice Duault mduault@cisco.com. 2001, Cisco Systems, Inc. All rights reserved.

VoIP Services. Maurice Duault mduault@cisco.com. 2001, Cisco Systems, Inc. All rights reserved. VoIP Services Maurice Duault mduault@cisco.com 2001, Cisco Systems, Inc. All rights reserved. 1 Agenda Distributed Softswitch Residential Business VoIP access Multiservice over VPN Managed IP Telephony

More information

Making the Move to VoIP: Total Cost of Ownership (TCO) for Small Business

Making the Move to VoIP: Total Cost of Ownership (TCO) for Small Business L e a r n i n g C e n t e r S e r i e s Making the Move to VoIP: Total Cost of Ownership (TCO) for Small Business Straight Talk About Costs by John Macario President, Savatar Table of Contents ABSTRACT.............................................1

More information

Managed Services 2015

Managed Services 2015 Managed Services 2015 Executive Summary CMR Market Research March 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available to the public

More information

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications Best Effort gets Better with MPLS Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications A White Paper on Multiprotocol Label Switching October,

More information

Trends in the Telecom industry Drivers for our connected age Gabrielle Gauthey President, Government and Public Sector Global Forum- Geneva-17

Trends in the Telecom industry Drivers for our connected age Gabrielle Gauthey President, Government and Public Sector Global Forum- Geneva-17 Trends in the Telecom industry Drivers for our connected age Gabrielle Gauthey President, Government and Public Sector Global Forum- Geneva-17 november 2014 1 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS

More information

The Business Value of SIP Trunking

The Business Value of SIP Trunking July 2013 US$39.00 S P E C I A L R E P O R T The Business Value of SIP Trunking By Khali Henderson Editor-in-Chief, Channel Partners COMMUNICATIONS Table of Contents Introduction... 3 What Is SIP Trunking?...

More information

Building integrated services intranets

Building integrated services intranets Building integrated services intranets A White Paper from Inalp Networks Inc Meriedweg 7 CH-3172 Niederwangen Switzerland http://www.inalp.com CONTENTS CONTENTS...2 1 EXECUTIVE SUMMARY...3 2 INTRODUCTION...4

More information

UC Market Trends. Jeffrey Pearl VP Carrier Sales North America

UC Market Trends. Jeffrey Pearl VP Carrier Sales North America UC Market Trends Jeffrey Pearl VP Carrier Sales North America Agenda! Unified Communications Market Overview! Benefit/Pitch to the end user community! Death of the PSTN Unified Communications Market Market

More information

CANADIAN SIP TRUNKING MARKET REPORT

CANADIAN SIP TRUNKING MARKET REPORT i CANADIAN SIP TRUNKING MARKET REPORT 2012 EDITION ii CANADIAN SIP TRUNKING MARKET REPORT, 2012 EDITION TABLE OF CONTENTS Section SECTION 1. INTRODUCTION & INDUSTRY BACKGROUND...1 1.1 Introduction...2

More information

Virtual IP Trunking: A Great Way to Get Started with VoIP

Virtual IP Trunking: A Great Way to Get Started with VoIP Executive Summary Analyst: David Lemelin david.lemelin@reedbusiness.com +1.480.609.4516 August 26, 2008 Many businesses have yet to take advantage of the cost efficiencies and benefits associated with

More information

Market Overview. Business Highlights. Financials. Q&A Session

Market Overview. Business Highlights. Financials. Q&A Session Second Quarter 2013 Earnings Release Conference e Call Presentation Disclaimer This presentation is based on audited financial statements and may include statements that could constitute forward-looking

More information

US WIRELESS & WIRELINE VOICE: THREATS AND OPPORTUNITIES

US WIRELESS & WIRELINE VOICE: THREATS AND OPPORTUNITIES US WIRELESS & WIRELINE VOICE: THREATS AND OPPORTUNITIES 2013-2018 FEBRUARY 2014 PO Box 34 Mountain Lakes, New Jersey 07046 USA 973-541-9600 phone reports@insight-corp.com http://www.insight-corp.com What

More information

2005 Results Presentation. March, 2006

2005 Results Presentation. March, 2006 2005 Results Presentation March, 2006 2005 Key Performance Indicators As of December 31, 2005 ADSL Susbcribers 1,595,000 Unbundled Subscribers 1,120,000 Voice over IP users 1,304,000 Equipped TV Users

More information

1 st Quarter 2015 Earnings Conference Call. May 4, 2015

1 st Quarter 2015 Earnings Conference Call. May 4, 2015 1 st Quarter 2015 Earnings Conference Call May 4, 2015 Agenda Company Overview Operational & Financial Review Eric Yeaman President & CEO Scott Barber COO Q & A 2 Presented Information In addition to historical

More information

Which of the following types of phone service does your company use for its primary means of voice communications

Which of the following types of phone service does your company use for its primary means of voice communications VoIP and the SMBs - Tapping the Market By Matt Delpercio Despite the benefits of IP telephony, only a small percentage of small to medium businesses (SMBs) use VoIP as their primary means of voice communications.

More information

Seizing Opportunity How Service Providers Can Take the Lead in Unified Communications by Taking to the Cloud

Seizing Opportunity How Service Providers Can Take the Lead in Unified Communications by Taking to the Cloud The business voice market is changing fast bringing unprecedented opportunities for Communications Service Providers (CSPs) to assume the leadership role long held by IP private branch exchanges (PBXs)

More information

BABA Project Roma 27 11-2006

BABA Project Roma 27 11-2006 BABA Project Roma 27 11-2006 Aeon Digital BABA Program - Meeting Presentation November 27, 2006 Aeon Digital is a leading IPTV company Aeon is successful in acquiring top content Aeon created an end-to-end

More information

AMI-Partners. SMB Managed Services Assessment Opportunities & Actionable GTM Insights

AMI-Partners. SMB Managed Services Assessment Opportunities & Actionable GTM Insights SMB Managed Services Assessment Opportunities & Actionable GTM Insights AMI-Partners 546 Fifth Avenue, New York, NY 10036 212-944-5100 www.ami-partners.com This study delivers an in-depth look at managed

More information

DDoS Prevention Appliances

DDoS Prevention Appliances IHS INFONETICS RESEARCH REPORT EXCERPTS DDoS Prevention Appliances Biannual Worldwide and Regional Market Share and Forecasts: 1st Edition Excerpts June 2015 By Research Director Jeff Wilson 695 C ampbell

More information

ICTNPL5071A Develop planning strategies for core network design

ICTNPL5071A Develop planning strategies for core network design ICTNPL5071A Develop planning strategies for core network design Release: 1 ICTNPL5071A Develop planning strategies for core network design Modification History Not Applicable Approved Page 2 of 15 Unit

More information

VoIP Telephony: Benefits for Businesses

VoIP Telephony: Benefits for Businesses WHITE PAPER VoIP Telephony: Benefits for Businesses Why small, medium and large businesses are replacing traditional PBXs And phone systems with evolutionary Voice-over-IP Services Presented by Speakeasy,

More information

Barriers to VoIP Deployment and Initiatives to Overcome Them

Barriers to VoIP Deployment and Initiatives to Overcome Them Keynote Address China VoIP Conference and Expo 2005 Barriers to VoIP Deployment and Initiatives to Overcome Them Prof. Eric Burger Member of the Board, IPCC Member of the Board, SIP Forum CTO, Brooktrout

More information

Leveraging Applications to Improve Retention and Increase ARPU Background

Leveraging Applications to Improve Retention and Increase ARPU Background Whitepaper Leveraging Applications to Improve Retention and Increase ARPU Background Part 1:The Value of Bundles As competition heats up in the residential broadband market, customer satisfaction and retention

More information

Next generation enterprise communications

Next generation enterprise communications Next generation enterprise communications Peter Hall Principal Analyst July 2010 1 Agenda Top CIO/IT manager issues The role of managed services and outsourcing Evolution of players - the expanding role

More information

Changing Landscape. TDM to IP. Matthew Townend

Changing Landscape. TDM to IP. Matthew Townend Changing Landscape TDM to IP Matthew Townend Matthew Townend MD illume Consulting Biography MD illume last 5 years. Judge on Channel Awards & ITSPA awards Marketing and Channels Director Inclarity Senior

More information

Broadband Satellite Markets, 11 th Edition

Broadband Satellite Markets, 11 th Edition Report Briefing Report Description NSR s Broadband Satellite Markets, 11th Edition is an industry leading analysis and forecast of all key market segments within the overall satellite broadband sector,

More information

U.S. Dedicated Internet Access Services Market Update 2010. N88E-63 February 2011

U.S. Dedicated Internet Access Services Market Update 2010. N88E-63 February 2011 U.S. Dedicated Internet Access Services Market Update 2010 February 2011 Table of Contents Executive Summary 7-9 Research Scope and Definitions 10 Market Overview and Trends Analysis 11-24 Total Market

More information

North American VoIP Access and SIP Trunking Services Markets

North American VoIP Access and SIP Trunking Services Markets North American VoIP Access and SIP Trunking Services Markets UC Adoption and Increasing Customer Awareness Drive Demand for SIP Trunking Services September 2011 Table of Contents Executive Summary - Executive

More information

IP Converged Services

IP Converged Services IP Converged Services Company Milestones 2000 2002 2003 2008 Surpassed 600 customers, including multiple top-tier carriers YTD Acquired Carrier Access Corp. 2007 2006 2005 2004 Announced the iconnect solutions

More information

COMPTEL PLUS Keys To Profitably Delivering VoIP to SMBs. Hosted IP-PBX and IP Trunking

COMPTEL PLUS Keys To Profitably Delivering VoIP to SMBs. Hosted IP-PBX and IP Trunking COMPTEL PLUS Keys To Profitably Delivering VoIP to SMBs Hosted IP-PBX and IP Trunking 34 Topics for Discussion COSTS Hardware, Install, Network & Seat, Distribution, & Support Costs Pricing in SMB Market

More information