Mitel. Powering connections

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1 Mitel Powering connections TD Securities - Technology Care Investor Conference November 19, 2014

2 Safe Harbor Statement Forward Looking Statements Some of the statements in this presentation are forward-looking statements (or forward-looking information) within the meaning of applicable U.S. and Canadian securities laws. These include statements using the words target, outlook, may, will, should, could, estimate, continue, expect, intend, plan, predict, potential, project and anticipate, and similar statements which do not describe the present or provide information about the past. There is no guarantee that the expected events or expected results will actually occur. Such statements reflect the current views of management of Mitel and are subject to a number of risks and uncertainties. These statements are based on many assumptions and factors, including general economic and market conditions, industry conditions, operational and other factors. Any changes in these assumptions or other factors could cause actual results to differ materially from current expectations. All forward-looking statements attributable to Mitel, or persons acting on its behalf, and are expressly qualified in their entirety by the cautionary statements set forth in this paragraph. Undue reliance should not be placed on such statements. In addition, material risks that could cause results of operations to differ include the Mitel s ability to achieve or sustain profitability in the future since its acquisition of Aastra; fluctuations in the quarterly and annual revenues and operating results; fluctuations in foreign exchange rates; current and ongoing global economic instability political unrest and related sanctions, particularly in connection with the Ukraine and the Middle East; intense competition; reliance on channel partners for a significant component of sales; dependence upon a small number of outside contract manufacturers to manufacture products; the ability to successfully integrate the acquisition of Aastra and realize certain synergies; and, our ability to implement and achieve our business strategies successfully. Additional risks are described under the heading Risk Factors in Mitel s Transition Report on Form 10-K for the eight month period ended December 31, 2013, filed on with the Securities and Exchange Commission on March 31, Forward-looking statements speak only as of the date they are made. Except as required by law, we do not have any intention or obligation to update or to publicly announce the results of any revisions to any of the forward-looking statements to reflect actual results, future events or developments, changes in assumptions or changes in other factors affecting the forward-looking statements. Non-GAAP Financial Measurements This presentation includes references to non-gaap financial measures including Adjusted EBITDA, non-gaap income and non-gaap operating expenses. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similar measures presented by other companies. We use these non-gaap financial measures to assist management and investors in understanding our past financial performance and prospects for the future, including changes in our operating results, trends and marketplace performance, exclusive of unusual events or factors which do not directly affect what we consider to be our core operating performance. Non- GAAP measures are among the primary indicators management uses as a basis for our planning and forecasting of future periods. Investors are cautioned that non-gaap financial measures should not be relied upon as a substitute for financial measures prepared in accordance with generally accepted accounting principles. Please see the reconciliation of non-gaap financial measures to the most directly comparable U.S. GAAP measure included in this presentation and, if not contained in this presentation, contained in Mitel s Reports on Form 8-K which have been filed with the SEC on March 27, 2014, April 2, 2014, May 8, 2014 and August 7,

3 Global Business Communications Experts 3

4 Powering connections Collaborate Manage the business Mobilize the workforce Always on 4

5 Simple Choices Infrastructure Software Device Innovatio n Regardless of the size of your business or business vertical you operate in, Mitel is a clear choice. 5

6 Leading Market Share Position World #4 Western Europe #1 Germany #2 UK #2 France #2 Netherlands #1 Sweden #1 Switzerland #1 Belgium #1 Europe, Middle East and Africa #1 North America #3 US #4 Canada #2 Source: MZA PBX/IP PBX Market, World Quarterly Edition, Q1 2014,for Total Market, June

7 Mitel Gartner s Leaders Quadrant for UC July 2013 August 2014 Mitel Mitel 7

8 Large and Diverse Customer Segment Focus Education Financial Services Health Care Hospitality Government Manufacturing Professional Services Media & Entertainment Retail 8

9 Segment Focus: Mitel A Global Leader in Cloud Communications

10 Mitel is at the epicenter of a large, growing market Revenue (US$ Billions) $14 $12 $10 $8 $6 $4 $2 $0 Hosted IP PBX/UC Market Size and Forecast by Region CY12 CY13 CY14 CY15 CY16 CY17 CY18 Continued strong Cloud Communications market growth over the next 3 to 5 year period. Total Global Market value in 2014 at approximately $8.5 Billion US Revenue forecast to reach $12.3 billion in % CAGR CY13 CY18 Market size in 2018 of approximately 62.6 million users North America EMEA Asia Pacific CALA Source: Infonetics Research: Business Cloud VoIP and UC Services Market Size and Forecasts, August

11 Key Drivers of Cloud Growth Cloud: Public, private & hybrid Unified Communications: Increased remote collaboration Mobility: Seamless connectivity & interaction Consumerization of Enterprise IT: Leverage consumer devices Customer Interaction: Multi-channel, mobile, social Mitel Delivers today: Cloud, premise, hybrid delivering customer choice Public or private Cloud deployments for single site businesses or globally distributed organizations Rich, seamless UC experience over the customer device of choice Support for major mobile platforms Integration of multi channel contact center 11

12 Powering connections with MiCloud UC 12

13 Industry Recognized Cloud Leadership Award Winning Cloud Solutions* Frost & Sullivan recognizes Mitel with the 2014 North America Frost & Sullivan Award for Product Line Strategy Leadership. Mitel was one of the first premises-based solution providers to develop hosted communications solutions. The company took full advantage of this head start and now offers the broadest set of hosted communications platforms, endpoints and service capabilities to service providers and end-user organizations. SEPTEMBER 2014 A UCaaS Visionary ** Mite l Growing Market Share*** August 2014 Worldwide Subscribers Market Shares for 1Q 2012 to 2Q 2014** Market Share Change Company 2Q Q Q 2014 q/q y/y R y/y 8x % 18.55% 18.42% -0.27% -0.13% -0.08% RingCentral 11.43% 13.05% 13.62% 0.12% 0.57% 1.46% Vonage/Vocalocity 6.69% 8.97% 9.18% 0.18% 0.21% 0.94% Mitel 3.55% 5.76% 8.19% 1.65% 2.43% 2.03% ShoreTel 5.55% 6.79% 6.32% -0.19% -0.47% 0.28% Jive Communications 7.02% 6.19% 4.98% -0.28% -1.22% -0.95% Broadsoft 1.04% 2.28% 4.23% -0.02% 1.95% 1.85% icore Networks 3.64% 3.76% 3.22% -0.13% -0.53% -0.29% Fonality 3.18% 3.67% 3.13% -0.18% -0.54% -0.19% West IP/Smoothstone 4.14% 3.84% 3.10% -0.19% -0.74% -0.47% 13 Sources: * Frost and Sullivan, 2014 North America Award for Product Line Strategy Leadership, September 2014 ** Gartner, Magic Quadrant for Unified Communications as a Service, Multiregional August 2014 **Synergy Research, Worldwide UCaaS Business Suite Market Share (Subscribers) Q2 2104

14 Cloud Go to Market Strategies MiCloud Retail Mitel Enabled Wholesale Mitel Pure Wholesale Mitel provides Complete Cloud Service Software, sets, hosting & other enablement services Software, sets Target customers End user customers Service Providers, VARS, Channel Service Providers, VARs, Distributors Recurring or perpetual license Recurring Recurring Recurring and Perpetual License Primary availability United States United States, United Kingdom, Canada & Australia Global Competition 8X8, RingCentral, Shoretel Sky Broadsoft BroadCloud, Genband NuVia Cloud, Toshiba VIPedge, Broadsoft BroadWorks, Cisco HCS, MetaSwitch Easy UC Example Mitel Channel Mitel Cloud Services ATT, Frontier Communications, Damovo (UK), Intro-Tel (CA) Windstream, Integra Communications, TeliaSonera (SE), TalkTalk (UK), Destiny (BE) Example Brand Names MiCloud Business, MiCloud Enterprise Frontier AnyWare, ATT Hosted Voice Services Windstream UCaaS, Integra Hosted Enterprise, TalkTalk Business Hosted UC ARPU Gross Margins Highest Mid Lowest Lowest Mid Highest 14

15 Large, Growing, Global Cloud Channels 15

16 Large, Growing, Global Cloud Customer Base Department of Foreign Affairs Canada 16

17 Industry Leading Cloud Growth Q3-CY14 Total Cloud Users Cloud users sold a perpetual license with software assurance including capital expenditure sales to Service Providers, large private Cloud deployments & recurring Cloud users. Recurring Cloud Users Customers who purchase Mitel Unified Communications Software As a Service. That software is hosted and delivered directly from us or our global Service Provider partners. 17 As of September 30, 2014

18 A Winning Cloud Strategy Leverage our 60 million installed user base Deliver the Best Path to the Cloud for customers Pure and hybrid Cloud solutions for public or private deployments Solutions targeted to customer size segments & geography Targeting key verticals for Cloud differentiation Deliver the Best Path to the Cloud for channel Leveraging Channel s existing platform and technology expertise Lowering threshold to entry + time to market with Powered by Mitel Delivering maximum margin + customization with Mitel cloud wholesale Accelerate adoption with Move to the Cloud migration strategies 18

19 Financial Summary

20 Financial Strength, Size and Stability Growing $1.1 billion annual revenue Global market share gains #1 in Europe, Middle East and Africa #3 in North America Investing $400 million in acquisitions since 2013 $100 million in R&D annually Cloud solutions from small business to large enterprise Strong $145 million of annual EBITDA* $120 million cash balance* ~$1 billion market cap* Experienced Management team with average of 25+ years experience in the industry and product technologies Track record of successful business integrations and strong cash flow generation * September Qtr financial results reported on November

21 Q By the Numbers $M Q Revenue Margin $272.4M 52.5% Up 2.3M over prior year* Margin expansion of 210 basis points year over year* Non-GAAP Net Income $19.0M / 7.0% Expanding profitability! Adjusted EBITDA $34.6M / 12.7% EBITDA up 13% year over year* Non-GAAP EPS $0.18 per share Driving bottom line results* * In comparison to Q pro forma results 21

22 Restructuring Progress Original estimate $50M annual synergies Revised May 2014 to $75M 50% increase Synergies to come from People/programs/facilities 50% Supply chain 50% Heavy lifting largely done on H/C synergies 275 H/C out by Sept H/C to come out in Dec 14 Qtr 2014 synergy target to be exceeded Highly confident in meeting $75M target 22

23 Target Model Target Model 1 Gross Margin 54-55% R&D 9-10% SG&A % Total Operating Expense % Adjusted EBITDA 16-18% Effective Tax Rate 18-20% 1 Target model assumes integration and synergies complete 2 Excludes stock-based compensation, amortization of acquired intangibles, and special charges and restructuring costs 23

24 Why Mitel We are business communications experts We are a market leader We offer clear customer choice with the best path to the cloud We are powering connections and consolidating the market 24

25 Mitel Powering connections

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