COMPETENCE LEVEL ASSESSMENT OF SME MANAGERS

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1 COMPETENCE LEVEL ASSESSMENT OF SME MANAGERS PL1-LEO

2 Project Information Title: Project Number: Project Type: Year: 2008 Status: Marketing Text: COMPETENCE LEVEL ASSESSMENT OF SME MANAGERS PL1-LEO Transfer of Innovation completed PL-Poland The M-ASTRA project is going to strengthen very small and medium firm and to increase their competitiveness on the market through upgrading managerial competence. Summary: M-ASTRA project is focused on adaptation, adjustment and implementation of competence assessment tool (ICT tool) developed in the ASTRA project. Direct link between managerial competence assessment and a training plan tailored up to the needs of the tested individual are the main innovative asset of the ASTRA project. Target group of M-ASTRA project are SME managers except for start-ups and managers (owners) of small firms employing up to 10 persons. Elaboration of competence assessment tool will enable to recognize and measure SME managers competences. The results of training needs assessment will allow to design (define) and implement training plan. The application of innovative M-ASTRA tool will allow SME managers to have better view on their competences in relation to the strategic options of their company and where they lack competence. Training plans will help managers to make right choices on training vital for their successful performance on the market. The application of M-ASTRA tool will lead less effective SMEs in the partners countries to progress and compliance with EU standards. The project implementation will contribute to increase awareness about importance of life-long learning within small and medium enterprises. M-ASTRA tool will be used by all project partners as a part of their upgraded training offer addressed towards SME managers. Description: Themes: Sectors: Product Types: Product information: Projecthomepage: The project work plan consists of the 6 work packages aiming at adaptation of the assessment competence system of SME managers, modifying and testing ICT tool for competence measurement and train-the-trainer activity about use and methodology of the ICT tool. *** Labor market *** Lifelong learning *** Enterprise, SME ** Vocational guidance * ICT * Recognition, transparency, certification * Open and distance learning * Access for disadvantaged *** Other Service Activities *** Education * Agriculture, Forestry and Fishing website others evaluation methods - Refined competence profile of SME manager - ICT tool (M-ASTRA tool) - Handbook - Training materials - Self-assessment questions for each competency - Leaflet 2

3 Project Contractor Country/Region: Organization Type: POLSKA FUNDACJA ORODKÓW WSPOMAGANIA ROZWOJU GOSPODARCZEGO OIC POLAND LUBLIN Lubelskie PL-Poland others Contact Person Address: Telephone: Fax: Ewelina Iwanek - Chachaj ul. Gospodarcza 26 LUBLIN PL-Poland ++48/81/ /81/ ewelina.iwanek@oic.lublin.pl 3

4 Coordinator Country/Region: Organization Type: POLSKA FUNDACJA ORODKÓW WSPOMAGANIA ROZWOJU GOSPODARCZEGO OIC POLAND LUBLIN Lubelskie PL-Poland others Contact Person Address: Telephone: Fax: Ewelina Iwanek - Chachaj ul. Gospodarcza 26 LUBLIN PL-Poland ++48/81/ /81/ ewelina.iwanek@oic.lublin.pl 4

5 Partner Partner 1 Country/Region: Organization Type: GEA College Business Education Centre Ljubljana Slovenija SI-Slovenia others Partner 2 Country/Region: Organization Type: Syntra West vzw Brugge West Vlaanderen BE-Belgium others Partner 3 Country/Region: Organization Type: a3 networking engineering for Knowledge S.L. Barcelona Cataluna ES-Spain others Partner 4 Country/Region: Organization Type: Rhredes Education, Training and Consulting Vila Nova de Famalicão Norte PT-Portugal others 5

6 Partner Partner 5 Country/Region: Organization Type: Fundación de Estudios e Análises (FESAN) Santiago de Compostela Galicia ES-Spain National Agency 6

7 Project Files leaflet_be.pdf leaflet_en.pdf leaflet_es.pdf leaflet_pl.pdf leaflet_pt.pdf leaflet_sl.pdf newsletter_en.pdf 7

8 Products SELF-ASSESSMENT QUESTIONS FOR EACH COMPETENCE (QUESTIONNAIRE) M-ASTRA TOOL - Managerial Competence Assessment Tool in ICT form M-Astra - Competency assessment method for the managers of small and medium sized Train - the trainer (training materials) Refined Competence Profile of SME Manager Leaflet 8

9 Product 'SELF-ASSESSMENT QUESTIONS FOR EACH COMPETENCE (QUESTIONNAIRE)' Title: SELF-ASSESSMENT QUESTIONS FOR EACH COMPETENCE (QUESTIONNAIRE) Product Type: procedure for the analysis and prognosis of the vocational training requirement Marketing Text: assessment of managerial competences Description: The elaborated questionnaire consists of two parts. First part includes information about manager and his company: 1) Firm: - name of the firm - size of the fir - branch of business - length of business running (number of years). 2) Manger: - sex of the manager - age of the manager (number of years) - experience in management (number of years, also in previous firms) The second part of questionnaire consists of 163 statements that are indicators of two groups of competences. 1) General Competences: Flexibility Leadership Persistence Planning Creativity & Innovativeness Problem solving Decision making Communication Cooperation Self confidence Life-long learning Coping with stress 2) Specific competences Knowledge of legislation/regulation Knowledge of financial matters Knowledge of accounting and taxes Marketing knowledge Knowledge of process management (IT, quality, logistic, etc.) Human Resources Management The scale for answers is from STRONGLY DISAGREE to STRONGLY AGREE with slide-bar. 3) The scale of control (the slide-bar form Totally disagree to Totally agree) Target group: SME managers Result: The main result of the questionnaire is the defined level of each competence. Area of application: The questionnaire is used in the procedure of standardization and defining required level of each competence. Product Languages: Dutch Spanish Slovenian &prd=1 9

10 Product 'SELF-ASSESSMENT QUESTIONS FOR EACH COMPETENCE (QUESTIONNAIRE)' Product Languages: Portuguese Polish English &prd=1 10

11 Product 'M-ASTRA TOOL - Managerial Competence Assessment Tool in ICT form' Title: M-ASTRA TOOL - Managerial Competence Assessment Tool in ICT form Product Type: others Marketing Text: ICT tool for managerial competence assessment Description: M-ASTRA tool is a clear and easy-to-use method to assess managerial competences, both general and specific ones, which are necessary to run the company. The tool enables to identify the strengths and the competence gaps (the specific areas that should be worked on), providing the user with appropriate recommendations how the latter ones may be filled. The M-ASTRA tool provides us with the opportunity to assess the competence level and present the information about your profile in variety of forms, from figures to graphs. The M-ASTRA method enables the 360 degree assessment, which enables its participants to assess themselves and each other - the selected manager might be assessed by their team, e.g. coworkers, subordinates etc. Once the competence examination is completed, the manager obtains the individual competence outcome in a graphic form along with the interpretation of the results. Additionally, the obtained outcomes are compared with the average competence level of the executive staff, which succeeded in managing of their small and/or medium sized companies. Based on discrepancies between the both outcomes, thereafter it is generated the training plan, suited the need of the particular manager, to upgrade their competences to the level required for an occupied position. The examined person is provided with the recommendations on the possibilities of upgrading the level of competences, which were lower compared to the other people, who were successful in running a business. The recommended solutions are accompanied with the appropriate training, which may be helpful in exceeding the competence gaps. Target group: - managers of small and medium sized enterprises - employers - training organisations - trainers Result: - managerial competence level assessed - recommendations how to improve the competence gaps provided Area of application: Assessment of managerial competences, both general and specific ones, which are necessary to run the company. Product Languages: English Dutch Polish Portuguese Slovenian Spanish &prd=3 11

12 Product 'M-Astra - Competency assessment method for the managers of small and medium sized enterprises (HANDBOOK)' Title: M-Astra - Competency assessment method for the managers of small and medium sized enterprises (HANDBOOK) Product Type: others Marketing Text: handbook Description: The M-Astra handbook present the methodology of the elaboration of the M-Astra tool. It contains the technical instruction how to use the ICT tool. Target group: - managers of small and medium sized enterprises - employers - training organisations - consulting organisations - trainers/consultants Result: Area of application: - application of the M-ASTRA tool n/a Product Languages: Spanish Slovenian English Dutch Polish Portuguese &prd=4 12

13 Product 'Train - the trainer (training materials)' Title: Train - the trainer (training materials) Product Type: teaching material Marketing Text: training materials for trainer Description: The training materials are used in the process of prepartion of the trainers to work with the M- Astra tool. Target group: - trainers/consultants Result: Area of application: Train-the-trainer activity about methodology of the ICT tool and working with the M-Astra tool Product Languages: English &prd=5 13

14 Product 'Refined Competence Profile of SME Manager' Title: Refined Competence Profile of SME Manager Product Type: others Marketing Text: competence profile of SME manager, managerial competences Description: the competence profile of SME manager consists of two groups of competencies (general and specific (technical). It is the main content of the ICT tool used to evaluate the level of two types of managerial competencies: general (40 statements) and specific (33 statements). Eight scales refer to general competencies, and seven to specific competencies which are critical for managing small to medium-sized enterprises. The number of scales included in the profile is 15. Eight of them refer to general competencies: 1. Innovativeness (6 statements) 2. Planning (4 statements) 3. Cooperation (4 statements) 4. Leadership (5 statements 5. Decision making (5 statements) 6. Self-confidence (5 statements) 7. Persistence (4 statements) 8. Problem solving (7 statements) The next seven scales measure specific competencies: 1. Knowledge of employee evaluation and motivation (4 statements) 2. Knowledge of recruitment and human resource development (6 statements) 3. The knowledge of advertising and marketing (7 statements) 4. Knowledge of market (4 statements) 5. Knowledge of production and logistics (5 statements) 6. Knowledge of finances (4 statements) 7. Knowledge of legislation and regulations (3 statements). Target group: SME managers Result: The competence profile of SME manager is the basis for the managerial competence assessment. Area of application: The competence profile of the SME manager is the content of the ICT tool (M-Astra tool). Product Languages: English Dutch Portuguese Polish Spanish Slovenian &prd=6 14

15 Product 'Leaflet' Title: Leaflet Product Type: others Marketing Text: promotion and dissemination of the project, materials about the project products Description: The aim of the leaflet is to promote and disseminate the project results, especially the M- Astra tool and reach the potential users of the M-Astra tool. Target group: - SME managers, - small and medium enterprises, - training and consulting organizations and companies Result: - Area of application: - Product Languages: Spanish Dutch English Polish Portuguese Slovenian &prd=7 15

16 Events INTERNATIONAL CONFERENCE - Competencies of the managers of small to medium sized enterprises Date Description The aim of the conference was to promote and disseminate the M-Astra project products. Target audience Public Contact Information Time and place - enterprises (SME) - managers - training organisations - consulting organisations - trainers/ consultants Closed event Ewelina Iwanek-Chachaj tel ewelina.iwanek@oic.lublin.pl Poland, Lublin 16

17 Project Tags The project belongs to the following group(s): Best Projects ( 16

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