Automating the Virtual Datacenter: Revolutionizing IT Service Delivery

Transcription

1 Automating the Virtual Datacenter: Revolutionizing IT Service Delivery Eddie Dinel Product Manager November 6, 2008

2 Agenda Vision VMware Enables Datacenter Automation VMware Solutions for IT Service Delivery Conclusions

3 IT Service Delivery Request Decommission Create Policy & Governance Track Deploy Update

4 Automation is Key to Improving IT Service Delivery Speed of change Scalability Efficiency Automation Control Predictability Consistency

5 Virtualizing the Data Center: From Sprawl to Real-Time Infrastructure Sprawled Virtualized Automated Policies Optimization Hardware costs down Flexibility up Service levels and service agility up Provisioning Workloads Data Resources Identities Services Availability From Virtualization Changes Virtually Everything, Thomas Bittman, Gartner, November 2007.

6 VMware Improves the Efficiency of IT Management Does virtualization help you improve how you manage and deliver services in your IT environment? N = 102 Source: 2007 IDC VM Infrastructure MCS, 2007

7 VMware Products for IT Service Delivery Automation = Business Agility Automate IT processes Create resource pools Capacity on-demand Management & Automation Virtual Infrastructure IT Service Delivery Lifecycle Manager Lab Manager Stage Manager Hypervisor

8 Pain Points for the Infrastructure Administrator Lack of Visibility and Tracking Who owns what? What virtual machines have been created? What virtual machines have changed; who changed them? How long will virtual machines be in use? Hard to Maintain Control Who can deploy what into the environment? Are random virtual machines being deployed without approval? Are virtual machines being placed in the appropriate places? Are we removing virtual machines that are no longer needed? Wasting Time on Manual and Repetitive Tasks Is time spent adding business value? Are lots of manual steps leading to errors? What is your defined process if you have one-off deployments?

9 VMware Lifecycle Manager Request for VM Provisioning VM Tracking Route for Approval Automated Deployment Intelligent Placement Policy & Control Archive Delete Decommission 9

10 Establish a Standardized Catalog Reduce infrastructure complexity Ensure compliance with configuration standards

11 Consistent Process for Requesting and Approving VMs Fast and efficient processing of all requests Ensure compliance with approval process Prevent VM sprawl User Approver

12 System of Record for Virtual Infrastructure BEFORE Lifecycle Manager AFTER Lifecycle Manager

13 Lifecycle Manager Summary Feature Establishes a catalog and associated deployment policies Provides a consistent process for requesting and approving VMs Serves as the system of record for all VM requests and deployments Benefit Ensures compliance with corporate IT policies and standards Prevents VM sprawl Enables systematic tracking and auditing

14 Typical Lab Infrastructure is an IT Headache Server sprawl under desks, in closets Aging, cast-off hardware Dirty systems inability to maintain clean state Users and IT bogged down in provisioning requests *Actual customer photos

15 VMware Lab Manager System Overview VMware Infrastructure 3 Standard or Enterprise (with Lab Manager Agent on each ESX Lab Manager Storage Library Ops Ops VMFS Volumes VMware Lab Manager Server Software Lab Manager Administrators IT Operations or Lab Manager Lab Manager Users Local or distributed software development and test teams

16 Checking out a Configuration from the VLM library Developer in Hong Kong needs Debt Analytics production configuration Ops Developer Logs in to Lab Manager via browser, browses library and selects Debt Analytics configuration Lab Manager (1) enforces access control and quota policies (2) selects best hosts for each VM (3) provides console access for each VM

17 Capturing a Configuration to the VLM library QA Professional in Singapore has discovered a bug. Ops QA user selects Capture to Library on current configuration Lab Manager (1) enforces access control and quota policies (2) suspends all VMs (3) Captures net new library entry and generates LiveLink URL. QA professional pastes LiveLink URL in bug report and resumes testing. Developer can then reproduce environment (and bug) on demand by clicking URL in bug report.

18 VMware Lab Manager: Automating Lab Infrastructure and Operations Self Service Provisioning Image Library of Virtual Machine Configurations IT in Control of Policy and Quotas Setup, capture, storage and sharing of multi-vm configurations using a shared pool of resources

19 Lab Users and IT Bogged Down In Provisioning Requests BEFORE Lab Manager Dev IT 3 days AFTER Lab Manager Dev 1 min

20 Lab Manager Features and Benefits Feature User Benefit VI Admin Benefit Self-service portal for on-demand provisioning Image library for managing multi-vm configurations LiveLink for capturing and sharing environments Eliminates delays, accelerates project completion; easy to use Pristine copies of target environments every time Improves software quality; facilitates troubleshooting; accelerates time to market Eliminates timeconsuming manual tasks; frees up time for value-add work Reduces server sprawl and VM sprawl in labs Lowers storage consumption; minimizes fire-drills

21 Stage Manager Targets Release Management Release Management Stages Homegrown or packaged application software Integration Assemble application components in the target environment Testing Verify successful integration of components Staging Perf. tuning and testing UAT User acceptance testing Production Risk of production downtime is reduced by splitting pre-production processes into discrete stages.

22 Traditional Process Integration Testing Staging UAT Production Many shadow instances of the application for each stage. Leads to server sprawl, configuration drift, lack of coordination, and inability to implement changes accurately into production.

23 IT Service Transition Challenges Infrastructure Management Process and Compliance Service Visualization

24 Infrastructure Management Challenges Pre-production server sprawl Provisioning is tedious and time consuming, done one system at a time Shadow systems are often left on even when they re not being used Underutilized resources are wasting space, power, cooling Shadow instances drift from production configurations Changes made to production aren t synched with shadow instances Shadow instances aren t true copies of production systems (or each other); introduces risk Ensuring the same changes are applied to each shadow instance is error prone and a primary source of production downtime Idle & Drifting Infrastructure leads to unneeded costs and unacceptable risks

25 Process and Compliance Challenges Two approaches to CCR management Ad hoc/ no defined CCR process High degree of flexibility Lack of controls introduces high risk to production systems How do you strike the balance? Rigorous adherence to well-defined CCR stages and processes Minimize risk to production Process bureaucracy impedes ability to change quickly

26 Service Visualization Challenges Inability to achieve a unified view of: Services Stages on a per-service basis Resources allocated to support each stage Ensuring computing power for services is a manual process, even with resource pools & DRS No simple view on resources consumed by a service Current status of each service as it transitions into production You can t manage what you can t see!

27 VMware Stage Manager Key Capabilities Manage pre-production infrastructure Rapidly create or clone complex production environments Infrastructure Management Define service transition stages and user access roles Map resource pools to services and stages Accelerate change requests to production systems Service Visualization Systematically promote system changes through service transition stages before committing systems into production Process and Compliance Track and annotate service transitions for auditing purposes Archive and restore copies of complete service configurations Visualize entire service transition lifecycle Unified view of all services, stages, and related resources

28 With Stage Manager Integration Testing Staging UAT Production VMware Stage Manager VMware Virtual Infrastructure Resource Pool Resource Pool Resource Pool Run IT service configurations as virtual machines. Streamline pre-production operations.

29 Stage Manager Is Organized Around IT Services Visualize service operations and release management.

30 Each stage associated with a resource pool VMware Stage Manager Integration Testing Staging Production VMware Infrastructure 3 VMware VirtualCenter + DRS, HA, Vmotion Virtualized Staging and Production Servers Shared Storage

31 Pushbutton Promotion Toward and Into Production Integration Testing Staging UAT Production VMware Stage Manager promote promote promote promote VMware Virtual Infrastructure Resource Pool Resource Pool Resource Pool Effortless transition of IT service configurations between stages

32 Patching Production Systems Integration Testing Staging UAT Production VMware Stage Manager clone VMware Virtual Infrastructure Resource Pool Resource Pool Resource Pool Create exact copies of production systems

33 Archiving and Restoring Production Systems Integration Testing Staging UAT Production archive VMware Stage Manager restore VMware Virtual Infrastructure Resource Pool Resource Pool Resource Pool Ensure IT process and regulatory compliance

34 Stage Manager Features and Benefits Feature Pushbutton promotion, cloning, archiving through intuitive user interface Maintains configuration consistency throughout IT service lifecycle even cloning directly from production Benefit Accelerate the completion of requests for changes to production systems Ensure all environments are exact replicas, mitigating risk of errors and potential downtime Automatically undeploy unused pre-production instances Reclaim unused capacity, reducing overall usage and minimizing infrastructure growth

35 Automation Across the Virtual Datacenter Developers QA engineers App Admins Infrastructure Admins Dev and QA Staging Production Long Lab Manager lead times Dirty systems Rapid provisioning of multi-tier transient lab environments No visibility into Stage app status Manager Inability to coordinate changes Drifting systems Transition an IT service through integration and staging into production Lifecycle Manager Tracking and control VM lifecycle with consistent approval mechanisms VMware Virtual Infrastructure Resource Pool Resource Pool Resource Pool Resource Pool

36 What It Means for You Automation = Business Agility Management & Automation Virtual Infrastructure Hypervisor Increase ROI Automate previously manual tasks Increase responsiveness to the business Accelerate the rate of IT change while maintaining predictability and control Minimize risk and improve compliance with IT/business policy Manage IT Service delivery across IT and business functions

37 Questions?