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1 VMware Virtualization and Cloud Management Overview 2010 VMware Inc. All rights reserved

2 Automating Operations Management Why? What? How? Why is Operations Management different in the virtual world? What exactly needs to be managed and what you should focus on? How to do we deliver with the vcenter Operations Suite? By the end of the session, you should have a good understanding of how you can better manage your vsphere and vcloud environment. 2

3 Do we need to change the way we manage? Virtual Machine is just Physical Machine virtualized. Even VMware said the Guest OS is not aware it s virtualized and it does not run differently. It is still about monitoring CPU, RAM, Disk, Net. No different. Our management process does not have to change. All these VM must still feed into our Enterprise Management System. This is how we run our business and it works. If only life was that simple. we would all be 100% virtualised and have 0% headache! 3

4 The Role of Operations Management Ensure and Restore Service Levels Optimize for Efficiency and Cost Monitor Slow performance! Problem Plan Utilization / forecast Maintenance Remediate Isolate Automate Optimize Rollback change Config issue Orchestrate changes Reclaim capacity Reactive Proactive 4

5 Traditional Tools? 5

6 Example: Problems with Traditional Monitoring Tools What does this really mean? Why is it happening? What should you do? vsphere vcenter Server Server, Storage, Network Monitoring OS, DB, App Monitoring Cloud requires a new approach to management. Traditional monitoring tools alone can t handle it. 6

7 AN INCREASED RATE OF CHANGE REQUIRE IT OPERATIONS MANAGERS TO CONSIDER AUGMENTING OLD-STYLE EVENT CORRELATION WITH A NEW KIND OF IT OPERATIONS MANAGEMENT TOOL Gartner March 30,

8 Example: Problems with Static Thresholds and Alerts Low thresholds cause alert storms High thresholds miss alerts? 8

9 OVER THE LAST 5 YEARS, THE # OF ALERTS GENERATED BY EVENT/PERFORMANCE SYSTEMS HAS INCREASED, ON AVERAGE BY 300% AMONG GLOBAL 2000 ENTERPRISES Gartner March 30,

10 10 Firedrill

11 Solving the Monitoring Problem with Analytics Calculate supermetrics from thousands of data points Health Risk Efficiency vcenter Server and external data sources 11

12 Solving the Alerts Problem with Dynamic Thresholds BLUE LINE Metric s Current Value RED BAR Breached Dynamic Threshold Abnormal GRAY BAR Upper and Lower band of Dynamic Threshold - Normal Learns your dynamic ranges of Normal without templates Learns patterns of behavior and identifies Abnormalities Dynamic thresholds eliminate false alerts vsphere Health Models further optimize analytics engine 12

13 13 Early Warning

14 IT OPERATIONS TEAMS THAT EFFECTIVELY ADOPT EMERGING IT ANALYTICS TECHNOLOGIES CAN ACHIEVE AT LEAST A 10% REDUCTION IN SERVICE OUTAGE MINUTES Gartner March 30,

15 VMware s Approach and Differentiation 1 vcenter Operations Management Suite 2 3 Patented Analytics Integrated Approach Designed for Cloud Self-Learning Dynamic Thresholds Smart Alerts Performance Data Capacity Consumption Configuration Changes Health Model Open and extensible Evolutionary Approach vsphere vcenter Server Server, Storage, Network Monitoring OS, DB, App Monitoring 15

16 Introducing vcenter Operations Management Suite 5.6 Key Capabilities New Operations Management Dashboard Completely integrated capacity management capabilities Application-dependency mapping with vcenter Infrastructure Navigator In-guest change events correlated with performance and health Cost-based Capacity Optimization with vcenter Chargeback Manager 16

17 Visibility into Immediate and Potential Future Problems Operations Short and Long Term Capacity Immediate problems What is happening right now? What do I need to pay attention to? Forward Looking Are there areas that I should be concerned about from a capacity perspective? Have I deployed my VI in the most efficient manner? 17

18 Analyze, Optimize and Forecast Capacity Consumption Planning Summary dashboard provides trend & forecast details 18

19 Correlate Change Events with Performance and Health New software installed related registry changes 19

20 Discover and Map Application Dependencies View applications mapping in Infrastructure Navigator Is there High Availability? 20

21 Monitor Resource Consumption and Optimize for Cost Monitor cost of cloud resources Analyse cost savings from Capacity Optimisation 21

22 Automated Operations 22

23 23 Automated Operations Management for the Enterprise

24 Automating Operations Management across the Enterprise Events Security HW Performance? How do we leverage all of this data? Admin actions Availability Usage Data Metrics App Performance Web App 24

25 Visibility into Infrastructure and Applications Workload and dynamic thresholds of select application tiers Application and Infrastructure Topology Noise level of non-critical warnings and alerts Health scores of select application tiers Early warning of building performance problem 25

26 Automated Event Correlation and Behavior Analysis Root cause technology tier is the DB Metric-level root cause symptoms - START HERE 26

27 27 Automated Operations Management for VMware View

28 Typical Problems with VDI Infrastructure Clients Network vsphere Storage View Session 28

29 What Problems does vcenter Operations for View solve? 1. Accelerate View deployments Problem: Many moving parts, difficult to manage. Solution: Ensure health and performance of entire stack Value: Move from Pilot to Production with confidence 2. Ensure optimal end user experience Problem: Administrators overwhelmed by incidents Solution: Proactive smart alerts notify before users notice Value: Reduce trouble shooting times, fewer incidents 3. Optimize View resources Problem: Chronic storage or network bandwidth issues Solution: Self-learning analytics detect identify bottlenecks Value: Optimize resources, lower management costs 29

30 Example: An End-User Calls Automated Troubleshooting List/Search Users 1 Display a View end-user with all supporting infrastructure components Ranked Root-Causes from ALL supporting infrastructure Raw metrics for selected object 4 Metrics exhibiting MOST MEANINGFUL anomalies A-Ha!!! 30

31 Automated Operations Management for VMware View VMware vcenter Operations Manager for View Delivers: Streamline View Deployments Spot System Bottlenecks Early Reduce Ongoing Management Costs Reduced MTTI Happy Users Proactively Resolve Issues & Better Helpdesk Speed 31

32 Quantifying the Business Value and Impact vcenter Operations Management Suite Patented Analytics Integrated Approach Designed for Cloud Comprehensive Visibility Health Risk Efficiency Intelligent Automation Detect Remediate Enforce Proactive Management Plan Optimize Forecast Value for IT Opex Savings Improve Productivity by 50% Capex Savings Reclaim 30% of Resources Quality of Service Uptime, Compliance, etc. Business Impact 32

33 Plan Your Successful vcenter Operations Deployment Enterprise-wide Deployment Download VC Ops Eval VC Ops Dashboard for vsphere VC Ops Suite for virtual infrastructure: Capacity, Config, App Dependency, Chargeback 14 days days 1-3 months Self-evaluation Professional Services 33

34 Start Today! 34

35 Summary: Automate Operations Management with VC Ops Ensure and Restore Service Levels Optimize for Efficiency and Cost vcenter Operations Management Suite Patented Analytics Integrated Approach Designed for Cloud From the Server to the Desktop to Your Cloud! 35

36 vsphere with Operations Management: What is it? vsphere with Operations Management World s best virtualization platform Plus: Operational insight into your virtual environment for monitoring and performance Optimized capacity management Key Takeaways New VMware Solution the Combines vsphere and vcenter Operations Management Suite Standard Tag Line The Next Evolution in Virtualization Key Concept Managed Virtualization 36

37 37 Confidential Thank you!

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