CA Virtual Assurance/ Systems Performance for IM r12 DACHSUG 2011

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1 CA Virtual Assurance/ Systems Performance for IM r12 DACHSUG 2011

2 Happy Birthday Spectrum! On this day, exactly 20 years ago (4/15/1991) Spectrum was officially considered meant - 2 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

3 3 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

4 Why Combine Network & Systems Management? Discover, monitor and manage physical, virtual and cluster server environments from one manager Correlate all your events from your complete IT-infrastructure Aggregate event and performance data across the enterprise while allowing drill down into specific details Improve product usability and time-to-value Much less rules-writing cuts operational costs Significant improvement in service-delivery

5 The Challenge of Management Domains Current situation within most companies Network Management Domain Systems Management Domain

6 The Challenge of Management Domains 1 DOWN DEVICE ALERT 3 DOWN DEVICE ALERTS CA Spectrum IM / CA ehealth PM 4 Service Desk tickets-> 1 Network Management Domain Systems Management Domain

7 Integrated Network & Systems Management Reference Architecture CA Spectrum IM & CA ehealth PM Fault, Performance and Availability Information Integrated Systems Management Platforms CA ehealth SystemEDGE CA NSM Agents RFC 2790 Agents Operating Systems SNMP Hardware Vendor Agents Leverage your existing investment Expand RCA across network and systems environments Consolidate events and alarms into a single console

8 Integrated Systems Management Hardware and OS Vendor Agents Supported platforms HP Systems Insight Manager Dell OpenManage Sun Management Center IBM Director Agent Net-SNMP Fuijitu ServerView Hardware monitoring capabilities not available through SNMP Eliminates administration of another management console Supports discovery, reporting and performance management

9 CA Systems Management Multi-vendor and Integrated Approach Multi-vendor approach leverages customers existing investments (SystemEDGE) for: Systems Monitoring Process Monitoring Log File Monitoring Response Time Testing Voice Quality Monitoring Database Performance Monitoring Virtual Performance Management

10 Inductive modelling

11 Service Manager Solution and Benefits Automatic prioritization based on business impact IT focuses on issues based on business and customer impact Allows higher quality service delivery

12 SystemEDGE core features Conditional action execution, agent side monitoring Extensible MIB (scripting) Automatic deployment to Windows systems Support for almost all common OS and platforms MS Windows, Linux, zlinux, HP-UX, Solaris, AIX, DU (Tru64) SNMPv1, SNMPv2, SNMPv3, IPv4, IPv6 enabled 12 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

13 VMware Deployment Diagram > Spectrum & ehealth utilize the SystemEDGE agent and VA for IM AIM as a proxy to the vcenter Server application CA Spectrum IM WorkStation/VM that has 3 components installed: 1. VMware vcenter Server 2. SystemEDGE agent 3. VA for IM VC AIM vcenter Server Web Services ESX Service Console VM SNMP VA for IM VC AIM VM CA ehealth PM SNMP SystemEDGE Agent ESX Service Console VM VM VM VM 13 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

14 Supported Technologies VMware Spectrum IM - supported since for local deployment of AIM Spectrum IM support for VC AIM r12 (including remote deployment) coming in ehealth supported since ehealth support for VC AIM r12 (including remote deployment) available in current certification Solaris Zones Spectrum IM - supported since ehealth supported since D03 Microsoft Hyper-V Spectrum IM support coming in ehealth supported since D04 IBM LPAR Spectrum IM support coming in ehealth support since D04 14 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

15 VirtualCenter management powerful views VMware Center topology is shown with customized views depending on context. Here we are at the top level container above all VirtualCenters 15 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

16 VirtualCenter management At the Virtual Center level. It can also be seen how state is propagated up the tree Highly graphical views make it easy to see the overall state of the Virtualized environment 16 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

17 Virtual Center management customizable Thresholds can easily be customized from within the UI, even within the Summary views 17 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

18 VirtualCenter management perform actions Actions on the Virtual environment can be performed from within the UI. For example, Power On, Power Off, Suspend, etc. In this example Migration, or vmotion is selected 18 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

19 remote deployment scalable & controlled deployments Scalability is provided using a back-end tiered architecture using Distribution Servers. There may be several Distribution Servers to help load balance deployments to hundreds of machines A job may be started immediately or scheduled. The third option is to stagger the deployment. With this option the deployments are spread across the period thereby balancing network load over time 19 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

20 20 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

21 policy based configuration templates All the different types of monitor supported by SystemEdge are supported and configurable Monitoring templates may be created to create monitoring defaults for specific areas of functionality for the servers being monitored. Multiple templates then may be imported into a policy 21 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

22 Policy Based Configuration Select the Process Tab Click + to create a new process Monitor Update Monitor and Click save Object instance = notepad Threshold Configuration = Warning Alarm 22 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

23 Example Monitor Log File In this example we are monitoring the file c:\test.log and checking for the As you can see from this screen the Match count increments whenever the string is matched in the file 23 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

24 Example Monitor Windows Event attempts 24 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

25 policy based configuration service response Like SystemEDGE the Service Response AIM also supports the concepts of templates and policies. Here an example SRM test is being created. 25 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

26 Policy Based Configuration Managed Machines Tab Displays Machines using this configuration Highlight one of the machines, click on View Configuration 26 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

27 systems monitoring view monitored resource values Detailed views show the current status of Resources being monitored by the agent, namely Disks, File Systems, Processors and Processes 27 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

28 systems monitoring remote monitoring seamless integration Remote Configuration has several options to add systems and define the configuration to be applied In this simple environment, a single machine has been added to be remotely monitored When viewing the Summary of the remotely monitored machine, the look and feel is the same as one with a deployed SystemEDGE agent 28 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

29 Architecture Deployment components Uses proven Systems Performance Domain & Distribution Server Deployment functionality provided via plug-ins 29 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

30 Sizing Considerations Number of software packages to deliver Frequency of software package delivery Network latency between manager and targets Network bandwidth management Under ideal conditions, it should be possible to install of the order of SystemEDGE packages per hour from a single distribution server. Recommendations Ensure that targets typically meet the requirements for deploying software remotely. A single distribution server should be able to handle 500 target machines comfortably. Install additional distribution Servers local to the target location. Deploy using distribution servers that are local to targets if possible. Schedule deployments to start during periods of low network traffic if possible Note: The initial deployment to a target will install a small installation agent (IDPrimer). Once this is installed, subsequent deployments to the same target should take less time. 30 CA Virtual Assurance for Infrastructure Managers. Copyright 2010 CA. All rights reserved.

31 Virtual Host Manager Hierarchy Similar presentation as VMware vsphere Client Virtual Host Manager icon located under each landscape Provides a consolidated view of all VCs, DCs, Clusters, RPs, ESXs, and VMs on each landscape Shows logical groupings of these entities Topology tab disabled 31 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

32 Topology: Physical Host Containers (9.2) Physical ESX host is both a device and container Child VMs reside inside the container Think of this device/container as the physical box (no IP) Where Host Information views reside ESXi ESXi = minimal ESX with no SC) 32 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

33 Virtualization Icons Visually distinguish virtual models in the Universe topology with a halo ghost-like image Virtual Host Manager icons include datacenter, clusters, resource pool & physical host (ESX) Virtual icons also developed for the Navigation panel 33 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

34 Information Views OneClick Views for Datacenters, Clusters, Resource Pools, ESXs & VMs vcenter Server Info AIM Configuration & Events Spectrum Modeling Control Configuration and Utilization Virtual Center Stats Datacenters, Clusters, Resource Pools, ESXs & VMs Templates Disks Network Events 34 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

35 Management Perspectives > Two possible management perspectives for ESX and VM models: SystemEDGE VC AIM Rich information on VMware environment acquired from VC For a virtual entity, loss of this communication path results in a Proxy Lost major alarm Inability for Spectrum to contact the VC host results in its Proxy Unavailable major alarm Direct SNMP (if agent installed and enabled) iftable based interface modeling Process and log monitoring functionality Standard MIB based views Loss of this communication path results in the standard Contact Lost critical alarm 36 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

36 Fault Isolation Example > ESX Physical Host Container VMs Fanout per multiply-bound NIC ESX Service Console Off-page references to the upstream devices 37 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

37 Standard Fault Isolation > ESX goes down e.g. unplugged > Four critical alarms: one on each of the highlighted devices 3 on fanouts 1 on upstream switch port 38 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

38 Standard Fault Isolation > User sees four different alarms on the Alarms tab 39 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

39 Enhanced Fault Isolation > Enhanced FI algorithm detects that: > The ESX (i.e. service console) is down All contained VMs are down All neighboring devices are up The four previous critical alarms are made symptoms of this root cause 40 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

40 Enhanced Fault Isolation > Only one entry in the alarm tab > Reflects the true root cause of the problem: the physical ESX host being down > Alarm is reflected on the physical host icon 41 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

41 Enhanced Fault Isolation > Alarm Details Correlated alarms listed Virtual entities affected 42 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

42 CA ehealth and VA for IM Through the VA for IM VC AIM, ehealth can collect VMware metrics for performance management and reporting purposes AAG, Trend and TopN reports on: VC Host ESXs VMs Datacenters Virtual Networks Virtual Disks Resource Pools Datastores 43 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

43 Detailed Performance Reporting At-a-Glance, Trend and TopN reports on a wide variety of virtual 44 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

44 ehealth Performance Dashboard Introduced in ehealth 6.2 Presents a consolidated view of live reports Navigation panel Configurable 45 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

45 Supported Technologies VMware Spectrum IM - supported since for local deployment of AIM (discussed previously) Spectrum IM support for VC AIM r12 (including remote deployment) coming in ehealth supported since ehealth support for VC AIM r12 (including remote deployment) coming in D05 Solaris Zones Spectrum IM - supported since ehealth supported since D03 Microsoft Hyper-V Spectrum IM support coming in ehealth supported since D04 IBM LPAR Spectrum IM support coming in ehealth support since D04 46 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

46 Solaris Zones Hierarchy for ehealth Hierarchical navigation via traditional reporting 47 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

47 Microsoft Hyper-V Hierarchy Spectrum IM Hierarchy + Virtual Host Manager + Microsoft Hyper-V Manager + Microsoft Hyper-V Host - Management Operating System - Virtual Machine 48 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

48 IBM LPAR Hierarchy Spectrum IM Hierarchy + Virtual Host Manager + IBM LPAR Manager + IBM LPAR Host - IBM LPAR 49 July 2010 Virtual Assurance for Infrastructure Manager Copyright 2010 CA

49 Summary

50 CA Virtual Assurance for Infrastructure Managers core features Heterogeneous platform management as well as OS instances running inside those virtual environments Includes SystemEdge agents (now called CA System Performance for Infrastructure Managers) Optimization of virtual resources via dynamic resource brokering Role based security for administrative and operations roles Dashboards and reports for virtual environments Automated, remote deployment of monitoring components Centralized policy configuration management Available for virtual management or OS management or both together 51 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

51 visibility across physical & virtual environments Consistent user experience across physical and virtual environments Hierarchy displays logical groupings consistent with hypervisor vendors Consolidated view of all virtual resources including VCs, DCs, Clusters, Resource Pools, ESXs, and VMs on each landscape Avoids acquiring, learning, and maintaining additional domain management tools 52 May 23, 2011 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

52 real-time topology adapts to dynamic environment VMotion Occurs! VM connection updated VM Impacted 53 May 23, 2011 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

53 assurance accurate root cause analytics Intelligent alarm correlation isolates faults to virtual hosts and suppress symptomatic alarms on virtual machines A single root cause alarm is provided to the Operations team Impact identified and resolved Reduces downtime and support calls 54 May 23, 2011 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

54 assurance real-time & historical performance Single performance management tool with visibility across all IT domains Automatically discovers virtual servers and captures Key Performance Indicators Real-time and historical performance metrics Proactively identifies performance degradation This greatly improves the availability of services delivered to the business 55 May 23, 2011 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

55 CA Virtual Assurance for Infrastructure Managers summary Visibility Assurance Automation Deploy business critical applications into virtual environments with confidence & agility 56 May 23, 2011 CA Virtual Assurance & CA Virtual Assurance for IM Overview Copyright 2010 CA

56 Questions? Thank you. 57

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