VEHICLE TRACKING AND FLEET MANAGEMENT SOLUTIONS
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- Jasmine Atkins
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1 Always Visible Ctrack is globally renowned, with 30 years experience and systems sold, offering specific solutions to customers and various industries in order to keep vehicles, vans, trucks and fleet operations always visible. Through the power of Ctrack technologies and constant product innovation in vehicle tracking, insurance telematics and fleet management, Ctrack can rightly claim to be a provider of intelligent telematics solutions. Ctrack Solutions Centres Bloemfontein: Cape Town: Durban: George: Johannesburg: Klerksdorp: Nelspruit: Pretoria: CTRACK SUPPORT CENTRE SECURES MY FLEET GIVES ME FULL VISIBILITY MAKES MY OPERATION MORE EFFICIENT REDUCES MY FUEL AND MAINTENANCE COSTS
2 HOW CTRACK FLEET MANAGEMENT CAN BENEFIT YOUR COMPANY SECURES MY FLEET Vehicle and Fleet Tracking Driver Identification System Stolen Vehicle Response Incident Alerts and Alarms Geo-zone Management Fuel Theft Monitoring GIVES ME FULL VISIBILITY Web-based Monitoring for Smartphones and Tablets Powerful Fleet Management Software for Accurate Reporting Rich Fleet Analytics and Dashboards Camera Surveillance REDUCES MY FUEL AND MAINTENANCE COSTS Fuel Consumption Monitoring Driver Behaviour Improvement 5 REASONS TO CHOOSE CTRACK EXPERIENCE 30 years of fleet management and vehicle tracking experience and a proven record in successfully rolling out and supporting small and mega projects worldwide using some of the most experienced people in our industry. DATA INTELLIGENCE Web and server based software supported by analytic services and data servers with 60 terabytes of combined capacity. Our patented and proprietary software adds value to your fleet management solution and may be integrated with third party systems such as ERP and workflow systems. COMPLETE END-TO-END SOLUTION We own the value chain from design, development and manufacture through to aftersales. We are part of DigiCore Holdings. QUALITY COMPONENTS Hardware and systems are made and assembled to international standards only using quality components ensuring reliability and seamless communication is never compromised. INNOVATION With a global footprint of over 50 countries, we stay abreast of international trends and continually innovate to meet and exceed our existing and future customer requirements living up to our Always Visible promise. ACCREDITATIONS Ctrack has received quality assurance accreditation from a variety of global accreditation bodies: MAKES MY OPERATION MORE EFFICIENT Task Scheduling In-cab Communication Seamless Integration with 3rd Party Systems Navigation with Traffic Re-routing Route Optimisation ISO 9001:2008 Certification for Quality Management E-mark: European Automotive E-mark Certification TCA: Transport Certification Australia FCC: U.S. Federal Communications Commission E
3 CTRACK PRODUCTS PERIPHERALS Keeping your vehicles, fleet and business intelligence, Always Visible. Our vehicle tracking products range from basic track and trace with stolen vehicle response services through to advanced tracking with rich safety, security and operational control functionalities. Our business vehicle tracking includes driver behaviour monitoring making it the ideal package for small, medium and micro-sized businesses. We have two core fleet management solutions, standard and advanced, which are generally for medium and larger fleets. Both have many optional add-ons from fuel readers and driver terminals to multi-communication channel modules, and link up to a variety of internet tracking and fleet management software applications that could optimise your fleet productivity and lower operating costs. DRIVER I.D. Dallas key or driver terminal pin allows individual driver recognition for driver performance and productivity monitoring as well as safety and compliance. IN-CAB DRIVER FEEDBACK With Ctrack s driver behaviour indicator, the driver is alerted of any infringements in real time via warning lights on the display unit to encourage better driving. MULTIPLE COMMUNICATION CHANNELS This module provides seamless and cost effective transfer of data within and outside of GSM coverage areas with options of iridium satellite, WIFI and TETRA. OBDII FUEL READER This fuel reader simply fits into the vehicle s OBDII port to provide real-time fuel economy data assisting with the management of fuel related costs and carbon emissions (CO 2 ) reporting. VEHICLE TRACKING BASIC: cme Ctrack cme is a vehicle tracking system for those that just want a stolen vehicle response service. Unlike most entry level systems, it is GPS/ GSM based giving real-time and accurate tracking information to aid recovery in any reported vehicle theft or hijack incident. ADVANCED: SOLO Ctrack Solo is a full featured, scalable and remotely upgradeable mobile solution developed for the tracking and management of professional hauliers, logistics and supply chain management, mobile workforce management, mining, public transport and emergency services. STANDARD: INSURE Ctrack Insure is a GPS/GSM vehicle tracking and monitoring system with early warning alerts, which gives you the ability to remotely check on the location of your vehicle at any time by simply sending an SMS from your mobile phone. ADVANCED: SECURE Ctrack Secure offers more than vehicle tracking by allowing you to view your vehicle s status, movements and trips on your smartphone, tablet or computer in real time. Business and private trips may be recorded to produce an electronic SARS compliant logbook. For additional safety and security, you may set up no-go (high risk) zones so as to get notified if a vehicle is in an area where it is not supposed to be. FLEET TRACKING BUSINESS: LITE Ctrack Lite was developed for small and medium enterprises (SME) to provide quality vehicle tracking, stolen vehicle response services and basic fleet management at an affordable price. The system is geared towards keeping down the cost of operating vehicles and fleets as well as live tracking information for safety and security. The system measures driver behaviour (we call it the ABC S - harsh Acceleration, harsh Braking, harsh Cornering and over-speeding), which leads to improved driving styles that contribute towards less wear and tear on your vehicles and increased fuel economy. PLUG & PLAY Ctrack Plug & Play is a self-installed tracking device for cars and light commercial vehicles that can be fitted within seconds to the OBDII diagnostic port and transferred when required between different assets. In addition to recording vehicle status, location and trip information, Ctrack Solo also proactively assists the driver to remain within the set parameters for safe and economical vehicle use. This is achieved by an audible pre-warning and continuous violation alarm. These exceptions are also reported to Ctrack software users and recorded for further analysis in the Ctrack management software. Ctrack Solo features several digital inputs and outputs, which may be used to monitor and control peripheral auxiliaries such as PTO, driver and or passenger door opening, seat belt engagements, sirens and actuators. Peripheral 3rd party devices such as barcode scanners, satellite navigation units, fuel level indicators, temperature probes, onboard weighing systems and fare collection solutions can be integrated to add further value to this fleet management system. When integrated to a driver terminal device a comprehensive task management system is enabled, which includes two way communication, navigation and driver identification. Task or job instructions such as job number, description, job location, job to be completed and action required are received from the Ctrack software. A wide range of reports, including Tacho Analysis, Daily Usage, Graphic Usage, Movement, Fleet Emission, Driver Licence, Vehicle Maintenance, Fuel Summary and GYR Driver Rating are generated using the server based Ctrack MaXx software. ASSET TRACKING PORTABLE: WIRELESS Ctrack Wireless is a GSM and GPS battery-powered tracking system that requires no installation effort and reports activity for extended periods of time without the need for an external power source. INTEGRATED DRIVER TERMINAL/SATNAV/CAMERA Ctrack On-the-Road (OTR) is a complete onboard driver terminal system with integrated navigation, routing, driver behaviour feedback and front facing camera that helps fleet operators save time and money. BUSINESS/PRIVATE MILEAGE A switch or remote button is available to assist the driver in flagging a trip as business or private in order to automate the production of an electronic tax logbook or the necessary documentation for mileage claims. ACTIVE RFID ASSET MANAGEMENT Utilised with Ctrack s advanced fleet management product, active RFID tags provide cargo and asset security as well as despatch and delivery management including tracking of contents during transit and the provision of instance proof of delivery to customers. JAMMING DETECTION A jamming detection solution to lessen the impact from criminals using signal jamming. In addition to alerting the Ctrack Support Centre, vehicles can be immobilised, brakes locked, limp mode activated and doors locked along with other security measures. VALUE ADDED SERVICES LOGBOOK REMOTE Prompts you to assign trips as business or private for the creation of an electronic logbook. ADVANCED PROTECTOR A bundle of value added services from emergency, medical and roadside assistance to home drive and legal services. (Special quotes are required for vehicles weighing greater than 3.5 tonnes.) FLEET MANAGEMENT STANDARD: ASSIST Ctrack Assist is the vehicle tracking and management system used for light commercial, sales, FML, car rental and security vehicles. A specific feature is the driver I.D., which enables Ctrack Assist to provide individual driver activity and behaviour. An optional in-cab driver behaviour indicator (DBI) provides real-time driver interaction to proactively improve safer and more efficient driving. Ctrack Assist enables better operational efficiencies and a reduction in vehicle lifecycle costs by utilising additional inputs and outputs for 3rd party applications. This re-deployable tracking system is available in rechargeable and non-rechargeable versions that are quick to deploy making it ideal for tracking mobile resources such as vehicles, containers, palletised loads, machinery and other valuable or high risk cargo. TRAILER TRACKING Ctrack Trailer Tracking enables fleet owners to cost effectively track and monitor any kind of trailers in real-time and independently of the towing vehicle. INTEGRATED CAMERAS Mobile Video Recorder (MVR) with up to four cameras for integration with the Ctrack system to record or take snapshots of journey events for surveillance and remote monitoring. DRIVER COMMUNICATION An onboard low cost driver communication option. PANIC Heightened in-cab safety is provided with a panic switch or remote for use in case of emergency. FLEET PROTECTOR A policy that covers your drivers for road related events including accidental death, disability and medical expenses, hospitalisation and relocation along with roadside and traffic fine assistance services. Marketing, distribution and administration managed by Loyalty Life Management Services (Pty) Ltd. (FSP 41403). Underwritten by ACE Insurance (FSP 27176)
4 PRODUCT COMPARISON Standard o Optional + Configurable VEHICLE TRACKING FLEET TRACKING FLEET MANAGEMENT ASSET TRACKING BASIC STANDARD ADVANCED BUSINESS OBDII STANDARD ADVANCED TRAILER PORTABLE GENERAL cme INSURE SECURE LITE PLUG & PLAY ASSIST SOLO WIRELESS Stolen Vehicle Response Emergency assistance in searching for a vehicle when reported as stolen, hi-jacked or missing. o o Odometer Data-feed Records and reports odometer data. SMS Vehicle Location Access vehicle location via SMS from an authorised mobile phone. + Full Track and Trace Records position at predefined intervals, allowing you to view a trail of vehicle movement. RoadTrack Directional Recording Records positional data every time the vehicle changes direction. Daily Health Check Automatically checks that the system is fully operational, daily report optional. Over the Air (OTA) Diagnostics Remote system diagnostics and firmware upgrades. Multiple Communication Channels Option of iridium satellite, WIFI and TETRA for non-gsm areas. o SAFETY AND SECURITY Panic Alarm An SOS emergency alarm that can be activated via remote or wired button. o + E-Panic Alarm An SOS emergency alarm that can be activated via mobile phone. System Tamper Alarms Alerts you when GSM jamming, box tampering or GPS interference is detected. Remote Immobiliser Allows you to remotely shut down a vehicle, when needed. o o o o WatchMode Arming SMS W when parked and you will be alerted via SMS of any vehicle movement. o o o o o Tamper or Status Immobiliser Automatically shuts down a vehicle when specific tampering or status is detected. (User defined). Power Alarms Alerts you when power is disconnected, or when either the internal or vehicle battery level is low. + Unauthorised Movement/Early Warning Notifies you when a vehicle moves while the ignition is switched off, e.g. when towed (only for three wire connection). + + WatchMode Self or Call Centre activated feature that monitors and alerts via SMS of any vehicle movement. High G-force Accident or Rollover Detection Specific safety sensors will alert in the case of vehicle crashes and rollovers. High G-force Incident Analysis Downloadable incident data available on request. + BorderGuard Alert Alerts when vehicle approaches a country s border. + DRIVER BEHAVIOUR ABC S Measurement Allows you to monitor Acceleration, Braking, Cornering, over-speeding as well as harsh bumps and excessive idling. Driver Behaviour Indicator (DBI) This in-cab device gives real-time driver behaviour feedback on ABC S, encouraging drivers to improve their driving style on the go. o o o o Tacho (RPM and Green Band) Provides valuable tachograph data, including: RPM, green band driving, speed, idling and more. OPERATIONAL CONTROL AND PRODUCTIVITY Trip Start Detection Records vehicle movement or ignition-on input to determine when a trip starts. + Area Management Allows you to configure preferred areas, no-go areas and waypoints for geo-fencing. Route Monitoring/Tollgate Verification Static and timed route management. Tollgate via Ctrack map configuration. Management Reports Backend and web based reporting on multiple fleet aspects. Business/Private Trip Recording Records business/private trips with optional remote switch (privacy mode available). Driver I.D. Dallas I.D. key or OTR pin for individual driver recognition. o o OBDII Fuel Reader Reads fuel consumption and access to carbon emissions and RPM data. o Integrated Driver Terminal/SATNAV/Camera (On-the-Road) Complete onboard driver terminal system with navigation, routing, driver behaviour feedback and front-facing camera. o Integrated Cameras Mobile Video Recorder (MVR) with up to four cameras to record or take snapshots of journey events. o Driver Communication An onboard low cost driver communication option. o Temperature Monitoring Ability to monitor on board temperature. o Active RFID Asset Management Active RFID tracking for cargo security and despatch management. o SOFTWARE APPLICATIONS Mobile Application (Ctrack Mobi) Internet tracking of vehicle(s) on map using any smart device. Web Based Vehicle Tracking (Ctrack Online) Zero footprint web application for internet tracking and reporting. Fleet Tracking Software (Ctrack MaXx) Server based software solution ideal for large to enterprise sized fleets. Includes ETL Warehouse. o o o o o o o Fleet Analytics Daily live data analysis and business intelligence reporting via web driven application. o o o o o o o Fleet Management Software (FleetConnect) Web based asset management software that manages all aspects of the fleet e.g. fuel usage, licence renewals and traffic offences, toll fees, vehicle service schedules and many more. o o o o o o o VALUE ADDED SERVICES/FEATURES Panic/Logbook Remote Prompts you to assign trips as business or private. o o o o Advanced Protector A bundle of value added services from emergency, medical and roadside assistance to home drive and legal services. o o o o o Fleet Protector A policy that covers your drivers for an array of road related events including accidental death, disability and medical expenses, hospitalisation and relocation along with some value added services such as roadside and traffic fine assistance. o o o o o o o 05 06
5 FLEET TRACKING SOFTWARE: REAL-TIME VISIBILITY SOFTWARE The software tools that keep fleet operations and vehicles, Always Visible. MOBILE APPLICATION: Ctrack Mobi provides real-time access to the latest information and whereabouts of your fleet and employees from mobile devices such as smartphones and tablets. This easy-to-use application gives you an instant snapshot as to the location of your vehicles and assets along with their status details such as speed in list and map views. Ctrack Mobi is the ideal solution for remotely viewing your fleet when you are away from your office. WEB BASED VEHICLE TRACKING: Ctrack Online is a zero footprint internet based vehicle tracking and reporting application, with no software installation requirements, which gives businesses a real-time visibility and control tool to manage their fleet operations. Measureable business benefits ranging from reducing fleet running costs, boosting resource productivity to raising the level of customer service will be derived from using this application. Furthermore, the software requires no downloads. Ctrack Online is suitable for fleets of all sizes, providing immediate operational benefits and financial returns. Information on vehicles, drivers, points of interest, geo-zones, addresses and tasks are all available within Ctrack Online. Using mapping such as Here and Tele Atlas, Ctrack Online enables a variety of viewing options to monitor multiple and individual vehicles in normal, terrain and satellite views (with labels) as well as access to live traffic flow information and journey directions. No-go, preferred and waypoint geo-zones may be created to trigger and SMS alerts regarding unauthorised vehicle movements into or out of predefined areas. Making use of Ctrack Online, dispatch and schedule tasks may be effectively allocated to drivers by identifying the nearest vehicles to a job and selecting the appropriate employee based on required skill set. And via quick route calculations, distance and expected travel time can be displayed. Trip replays analysed with comparison overlaying map feature that monitors vehicle journeys on the map to identify job allocation issues and areas of improvement increasing jobs per week and maintaining customer service. Ctrack MaXx is a powerful management tool that combines advanced vehicle tracking with one of the most sophisticated fleet analysis packages currently available in the marketplace. Not only does the system enable companies to better manage their fleet operations through improved visibility and control, but it also unlocks valuable knowledge to support: Business Transformation Change Management Innovation and Idea Management Trend Analysis Business Group and Cost Centre Analysis Automated Reporting Procedures One of the key features of the Ctrack MaXx software is that all Ctrack systems report to one software platform allowing the management of all systems in one application. Using Ctrack MaXx, companies can gain valuable insight into the needs and challenges of their business by understanding all aspects of fleet, driver and vehicle activity. This in-depth analysis can identify areas of improvement that can save time and money, as well as boost business and operational performance. BENEFITS MAKES FLEET OPERATIONS MORE EFFICIENT Remotely access in-vehicle units to configure settings. Enhance fleet performance by reducing fuel consumption, validating overtime claims, eliminating unauthorised vehicle use, supporting environmental compliance, and increasing security. PROVIDES POWERFUL ANALYSIS OF MY BUSINESS OPERATIONS Generate, schedule and issue many different management reports, with a range of easy to understand graph and table formats. Effectively analyse operational data, so critical business intelligence can be quickly shared across an organisation. Access a top level overview of key performance areas using an intelligent dashboard application that drills down to whatever level of detail is required to easily identify areas of under performance. Replay journeys for analysis of specific vehicle movements including route, green band driving, RPM and speed. INTEGRATES SEAMLESSLY WITH OTHER SYSTEMS Ctrack MaXx can integrate with existing planning and scheduling tools to automate job allocation processes. Use Business Groups and Costs Centres to partition employees, vehicles and system users to mirror the hierarchical and operational structure of the organisation. GIVES ME FULL VISIBILITY Get the exact location and status of employees and vehicles in real time. Identify nearest vehicles to a job based on status, skill set or available time and dispatch appropriate employee using a Ctrack On-the-Road in-vehicle console. Passive and proactive area management with the creation of geo-zones and points of interest to personalise the tracking tool
6 SOFTWARE COMPARISON MOBILE APPLICATION WEB BASED VEHICLE TRACKING Standard o Optional FLEET TRACKING SOFTWARE GENERAL Zero Footprint Internet Software Server Based Software (installed) Enterprise Data Warehouse Multi-User LAN/WAN/Intranet/Internet VISIBILITY AND CONTROL Vehicle Polling Remotely access information relating to the location of the vehicle. View Vehicle on Map Indicates the location and status of the vehicle on a map. View Vehicle List Shows the vehicles currently operational in an area. View Trip History on Map Indicates the trip history of a vehicle on a map. Organisational Hierarchy Support Structure DRIVER BEHAVIOUR The partitioning of employees, vehicles, assets and system users to mirror the hierarchical and operational structure of the organisation and its cost centres. Driving Information Indicates the style of driving. Driver Information Interactive Tacho Analysis OPERATIONAL CONTROL AND PRODUCTIVITY Multiple Management Reports with Scheduling Indicates the profile of the current driver (age, name, skills, etc.). Displays a vehicle s speed and RPM on a time sealed grid sampled at 10-second intervals. Provides multiple reports on the status and efficiency relative to scheduling requirements. Mobile Resource Management Connected via navigation and in-cab display. Remote Area Management (Geo-zones) Displays preferred routes along with waypoints and no-go zones. Route Monitoring Indicates static and scheduled route management. Executive Dashboards Including KPIs and trend analysis. o o Automated Scheduling Reporting REPORTING Safety Security Reports can be scheduled to automatically take place during predetermined times. Speed violations, harsh braking, panic button, off route and seat belt indicators. Includes panic button, battery tamper, no-go area, preferred area and off route indicators. ADDITIONAL FEATURES MaXx DATA WAREHOUSE As a result of industry/market investigations and research, we included the option to install a data warehouse with the Ctrack MaXx software. Key features Star Schema data warehouse structure: Fact and Dimension tables are industry best practices. Industry standardisation resulted in Cube Friendly Ctrack MaXx data warehouse. This feature will allow future expansion of dashboards and management information. The Ctrack MaXx data warehouse makes use of an ETL (Extract, Translate and Load) process to extract the Ctrack data from the existing MS SQL database. The ETL process is currently configured to execute once a day. Benefits Speed of data retrieval. Months worth of data is quickly displayed for management purposes. Highly scalable. Small fleets to enterprise fleets containing more than 5000 vehicles can utilise the data warehouse. The data warehouse contains normalised and summarised Ctrack information. This will allow 3rd parties to interface much more easily with Ctrack information for their own report generation. MaXx EXECUTIVE DASHBOARD Ctrack MaXx offers an executive dashboard option where information, which is contained in the data warehouse and has been through the ETL process, is displayed in dashboard format. Productivity Driver Behaviour Green Driving Helps to identify late starters and early finishers. (Derived from working hours.) Includes speed violations, over-revving, harsh braking, harsh acceleration, harsh cornering and excessive idling indicators. These are all rated. Speed violations, over-revving, excessive idling and fuel used. (Fuel measured from CANBUS or fuel flow meter.) Fleet KPAs (Key Performance Areas) with their KPIs (Key Performance Indicators) have been provided based on our market experience and research. The Ctrack MaXx executive dashboard is generated through MS SQL 2008 reporting services
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