Passion for your environment

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1 Passion for your environment

2 Passion for your environment 2 RAVO-FAYAT Passion for your environment

3 introduction RAVO is a wholly-owned subsidiary of the FAYAT Group; probably the world s largest manufacturer of road building, maintenance and sweeping equipment. Public and private service providers and communities around the world regard RAVO as a trusted partner. Every vehicle we deliver is the product of fifty years of experience and unparalleled expertise. We believe in developing our technology from the ground up to ensure low life-cycle costs and high availability. We specialize in the dynamic integration of new technologies into existing platforms. Above all, our comprehensive understanding of the job at hand allows us to apply knowledge to meet your specific needs. With a keen eye on your environment. When it comes to reliability and cost efficiency, RAVO is the ideal choice. You can count on our experience and commitment as a trusted partner ready when you are. Karel Goedkoop CEO, RAVO Holding B.V. RAVO-FAYAT Passion for your environment 3

4 Who we are Our Mission We work for organizations aiming to improve quality of public health and wellbeing, protecting property and the environment. Our machines have set the standard for generations and are known for their toughness. We have become the market leader by listening to our customers and finding ways to help them address their needs even as they change. RAVO is dedicated to quality, reliability and total customer satisfaction. We supply innovative, forward-thinking solutions to customers around the world, drawing on the talent of our employees and our extensive experience. The pioneering spirit that made us a cleaning legend still shines brightly in our fifth decade of achievement. Founded in 1964, RAVO is now one of Europe s largest producers of street-sweeping equipment. We operate in more than 45 countries through our worldwide network of sales, parts and service centres, making us a leading global player. 4 RAVO-FAYAT Passion for your environment

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6 Who we are Brand Values Customer satisfaction, reliability and dedication to quality are the foundation of everything we do. This applies not only to product durability, safety and the ability to meet a given need, but also to customer service and overall reliability. We aim to add value throughout the chain, whether that means delivering on time and as agreed or providing world-class logistical and support services. Whether that is combining the world s best components into the RAVO sweeper or providing state of the art service and back up for your sweeper. We have a firm commitment to meet and exceed our customers needs and expectations. Our dedication is evident in our ongoing R&D efforts, focusing on new applications, fuel and water economy, alternative fuel options, reducing CO2, noise and dust, and better operator ergonomics. We also work continuously to improve our existing utility vehicle line by conducting product and materials research. RAVO-Fayat is setting the standard for the expanding range of environmental products and solutions. Our ambition is to be regarded as the best in the business by all our stakeholders, from customers and employees to shareholders and suppliers. Every day, we work to improve our organization by expanding our product range, services and presence, all in order to better support our customers. 6 RAVO-FAYAT Passion for your environment

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8 Who we are Surpassing expectations Our customers vary in size, sector and specific requirements. But they all have something in common: the need for a reliable, economical, versatile street sweeper. At RAVO, we offer a level of professionalism and availability that surpasses customer expectations. We have an excellent track record when it comes to tailoring our services to specific customer needs. A lot has changed in the industry since RAVO first started producing street-sweeping machines and utility vehicles in 1964, but we remain at the forefront of technology in our field. Our recent introduction of the world s first CNG-driven street sweeper is just one example of the many innovations we have developed to meet customer needs. Our dozens of innovative solutions and patents have pushed the industry standard forward and make purchasing a RAVO utility vehicle a future-proof investment. Our vehicles are on active duty every day, even in the most remote regions of the world. They are proven and trusted companions, ready to get the job done no matter what the climate or surface. 8 RAVO-FAYAT Passion for your environment

9 Who we are Brief History RAVO s reputation grew quickly after it was founded in the early 1960s, and its product range and service grew right along with it. Since the 1970s, RAVO s top-quality street-sweeping machines have made us a success. Today, RAVO offers a wide range of sweepers, each one based on an innovative design. In 2009, RAVO became whollyowned subsidiary of the Fayat Group. RAVO s head office is located in Alkmaar, the Netherlands, also home to its modern production facility and one of its service centres. RAVO makes use of an efficient network of professional partners, each one providing local customers with rapid service. We pride ourselves on our full range of services, top quality, short lines of communication, and service-minded culture. RAVO became a member of the Groupe Fayat SA in mid Headquartered in Bordeaux, France, Groupe Fayat SA is a family firm founded by Clément Fayat in It has grown steadily both in size and scope of activity since then. Today, it operates a global network of autonomous subsidiaries grouped into six divisions. Passion for your environment RAVO-FAYAT Passion for your environment 9

10 The Company European Headquarters RAVO has its European headquarters in Alkmaar, the Netherlands. Alkmaar is also the site of RAVO s production facilities and its R&D, sales and support, logistics and corporate facilities teams (including finance, HR and communications). It also houses its training facilities. RAVO is known for its in-depth knowledge of the market. Our expert teams specialize in specific customer sectors, such as urban, industrial and construction environments, while other teams concentrate on R&D, production and customized solutions. This infrastructure allows RAVO to establish long-lasting relationships with customers and partners in the Netherlands and abroad. They ve seen how RAVO works, they have witnessed the commitment of our people, and worked closely with our managers to identify, organize and implement dedicated solutions. RAVO representatives are willing and able to visit our customers. But you are also welcome to pay us a visit in Alkmaar. Whether you travel especially to see us or simply drop in when you re in the neighbourhood, we ll be there Production Assembly Testing Warehousing Service Sales Sourcing and Planning Customer support training r&d engineering offices 10 RAVO-FAYAT Passion for your environment

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13 How we work Quality and targeted knowledge When you work with RAVO, you re working with a company that thinks and acts as your partner. Our organization is made up of people who listen to your needs and work with you to develop and deliver solutions that get the job done while adding real value to your operations. RAVO is active in a wide variety of markets. Each of our expert teams specializes in a different sector, for example city cleaning, construction site cleaning, airports and industrial environments such as ports and business estates. They fully understand everyday practice in these markets and are familiar with the specific problems and challenges that users face. RAVO sweepers and services outperform its competitors. As the inventor of the compact sweeper, RAVO s reputation depends on delivering machines that offer outstanding quality and reliability, excellent performance, and superb cost-efficiency over the entire period of ownership. RAVO-FAYAT Passion for your environment 13

14 How we work Sales & Support RAVO serves domestic and international markets. Our sales and support, R&D and technical engineering teams operate centrally from our head office in Alkmaar to assist customers around the world. Our sales and support network trained and actively supported by RAVO in Alkmaar allows us to help you in many ways, for example by advising you on the most cost-effective equipment or whether optional features are nice-to-have or must-have. We can also send out our technical staff to train your employees, when necessary to expert level. It s precisely this kind of thinking that led us to set up well-stocked service depots for our partners, dealers and customers. Not only do they reduce the amount of inventory our customers need to carry, they also allow us to solve any problems that arise quickly, so that you can keep lost production to a minimum. These are just a few examples of how our working methods add value. Why not find out what we can do for you? Passion for your enviro 14 RAVO-FAYAT Passion for your environment

15 How we work Production & R&D RAVO is proud to provide innovative solutions for the streetsweeping industry. Though an outsider might consider this a conservative market, our engineers have demonstrated the everyday value of supplying it with excellent systems, equipment and services. RAVO s dedicated R&D and manufacturing facilities are located at the company headquarters in Alkmaar, the Netherlands. Our R&D and production engineering team consists of structural, hydraulic, electronic, automotive, and aerodynamic engineers and energy experts disciplines crucial to modern street-sweeping equipment. All RAVO products are manufactured using the latest technologies incorporating manufacturing and modern robotics, inventory management systems (IMS), unit-specific following systems (USFS) and hand-crafted assembly, combining the best of all these worlds. From bar-coded frames to fully tested and functional utility vehicles, every unit is built to customer specifications and tracked in the USFS. By locating our R&D capabilities close to the production cycle, we can help you find solutions that add value to your operations or offer you a new approach to your business. nment RAVO-FAYAT Passion for your environment 15

16 Our Streets Clean and Safe We work for municipal authorities and organizations aiming to improve quality of life by protecting public health and wellbeing and property. We also collaborate with customers to identify ways of addressing environmental needs. Pick a random day in the life of a city, and what will you find? New businesses being launched, new construction projects starting up, public events drawing crowds of people, and even more new plans on the drawing board. In the midst of all this activity, people live their everyday lives. Clean and safe streets are essential to making a neighbourhood a desirable location for businesses and residents. They invite people to spend time outdoors, to talk, meet, shop, relax, explore, enjoy the beauty around them and connect with their environment. Contributing in the creation of liveable cities. This is how a collection of individuals becomes a community. That s precisely where RAVO comes in. We are dedicated to helping public and private organizations improve quality of life. We draw on the talent of our employees to deliver innovative solutions, supported by a strong global network of distribution and service providers. 16 RAVO-FAYAT Passion for your environment

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18 RAVO near You Our network RAVO utility vehicles are on active duty every day, often in the most remote regions of the world. They are proven and trusted companions, ready to get the job done no matter what the climate or surface. Our network of licensed service centres offers worldwide coverage. We keep all parts in stock and can deliver 24/7 via our supply chain. But our service doesn t stop there. Customers around the world can contact the RAVO Service Desk to get assistance. If you take a hands-on approach to your business, RAVO can provide training, whether at our headquarters or locally to help you keep up with the latest technical advances. We can adapt both our vehicles and our services to your specific needs. Are you subject to fuel-efficiency standards? Do you require vehicle-mounted high-pressure cleaning? Vehicle speed options, hopper volumes, container tipping or dumping, heavy duty requirements? A wander hose or super-silent configuration? Let us know your requirements and we ll see what we can come up with, using our vast experience in your specific field. We re ready to go the extra mile for you. 18 RAVO-FAYAT Passion for your environment

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23 Contact Domestic RAVO Benelux Otterkoog BW Alkmaar T +31 (0) F +31 (0) communicatie@ravo.fayat.com Headquarters RAVO Holding BV Otterkoog BW Alkmaar T +31 (0) F +31 (0) info@ravo.fayat.com International RAVO International Sales Otterkoog BW Alkmaar T +31 (0) F +31 (0) sales@ravo.fayat.com RAVO-FAYAT Passion for your environment 23

24 RAVO BV Otterkoog 1, 1822 BW Alkmaar P.O. Box 286, 1800 AG Alkmaar The Netherlands T +31 (0) F +31 (0)