We d like to do the same for you. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup

Size: px
Start display at page:

Download "We d like to do the same for you. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup"

Transcription

1 Business & Talent. Aligned.

2 Regardless of the economic environment, your industry or geography, your size or your earnings, your most valuable asset is your workforce. How you manage this asset spells the difference between success and failure. Increasingly, the demands and composition of the workforce are shifting in response to economic, social and demographic trends. Given growing shortages in technical skills needed in the workforce, the scarcity of leadership talent and a gradual shift in the balance of power from employers to employees, it has never been more challenging to manage your workforce effectively. Right Management is a global leader in talent and career management workforce solutions within ManpowerGroup. Right Management has more than 30 years of experience creating and delivering a wide range of workforce solutions. We have proven expertise in helping our clients align their talent and business strategy. If you are seeking innovative ways to grow talent, reduce costs and accelerate the performance of your workforce, I invite you to read further to learn more about our capabilities. As part of ManpowerGroup, we reach more than 400,000 clients in 82 countries. Together, we are fully committed to realizing our vision of leading in the creation and delivery of services that enable our clients to win in the changing world of work, applying our vast knowledge and innovative solutions for the benefit of our clients. We d like to do the same for you. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup

3 Right Management. Right Now. Powerful forces shape the world of work today, compelling employers to ask some difficult questions about their talent strategy. Now is not the time to simply react; strong leadership is required to turn your workforce into a competitive advantage. Right Management can help you achieve this by growing talent, reducing costs and accelerating the performance of your organization. 1

4 For three decades, we have assisted diverse, dynamic organizations in aligning talent strategy with business strategy in five key areas: Talent Assessment, Leader Development, Organizational Effectiveness, Employee Engagement, and Workforce Transition and Outplacement. Let our talent work with you to manage your talent more effectively. Our clients include over 80% of the Fortune 500 and over 70% of the Fortune Global 500. With over 3,500 employees and more than 3,000 associates working out of 300 service locations in over 50 countries around the world, Right Management possesses the skills, resources and expertise to solve your workforce management challenges. More than that, we have the passion to ensure you succeed. Borderless strategies. Total workforce solutions. Right Management. 2

5 The Talent and Career Management Experts How do you build out your leadership pipeline and increase talent bench strength? How do you retain your best and brightest talent? How do you increase the productivity of your workforce, help key people proactively manage their careers or assist employees during phases of a career transition? Right Management can assist you in managing your workforce more efficiently. We are talent and career management experts, helping organizations build leader capability, retain valued talent and increase workforce productivity. We proactively develop, redeploy and transition employees to help you meet changing market and workforce needs. The Right Management Difference Right Management delivers effective solutions that address the workforce challenges that position you for success in the changing world of work. In simplest terms, it s all about our people working to strengthen the productivity and performance of your people. The scope and scale of our capabilities and solutions are unparalleled in our industry. Our global footprint in over 50 countries means we can provide borderless strategies and total workforce solutions, no matter what your industry or geography. Testimony to this capability is the success we have had working with a multinational chemical manufacturer, where we successfully led a global organizational effectiveness program in 10 countries, preparing 130 internal facilitators worldwide to implement the culture strategy program we designed. The size, stability and financial success of ManpowerGroup, our parent company, nurtures our continued growth and ability to partner with clients, whether multi-nationals or fast-growing local companies. Our work is outcome-oriented and proven successful through thousands of client engagements worldwide. By way of example, we have saved a global technology and telecommunications client over $2.4 million in outplacement-related expenses by working with them to find immediate employment. Our approach is collaborative, our people are responsive, and our values ensure that how we work is as important as how well we work. Because client satisfaction is paramount, we invest in independent, external measurement of our impact, the quality of our thinking and service efficacy. We are proud to have achieved a client satisfaction level of 91% globally, and 98% of clients would recommend Right Management to others. RIGHT MANAGEMENT. RIGHT NOW. 3

6 Broad Capabilities. Innovative Solutions. We understand that the scarcity of skilled talent and a changing working population are major headwinds for global business leaders. They can also present tremendous opportunity, if managed correctly. We have earned our reputation as a true pioneer in strategic workforce management through the sustained excellence of our execution, for our responsiveness and for the wisdom of our counsel. Because of this, we approach each consulting engagement as a dialogue, starting with the needs and challenges of our clients. Our goal is to become your trusted business partner, carefully customizing our offerings to the needs of your specific situation. When making crucial workforce decisions, you need a partner with a breadth of capability and depth of insight to create real-world solutions. Right Management s capabilities in talent assessment, leader development, organizational effectiveness, employee engagement, workforce transition and outplacement span the entire workforce lifecycle and can be deployed to address your most critical concerns. 4

7 TALENT ASSESSMENT LEADER DEVELOPMENT Competency Modeling Organizational Assessment Team Assessment Individual Assessment TALENT ASSESSMENT LEADER DEVELOPMENT Leadership Pipeline Development Leader Coaching Succession Management Performance Management TRANSITION & OUTPLACEMENT WORKFORCE TALENT AND CAREER MANAGEMENT ORGANIZATIONAL EFFECTIVENESS WORKFORCE TRANSITION & OUTPLACEMENT Outplacement Redeployment Career Decision Career Development EMPLOYEE ENGAGEMENT EMPLOYEE ENGAGEMENT Strategic Communications Planning Workforce Engagement and Retention Strategies Wellness and Productivity Management ORGANIZATIONAL EFFECTIVENESS Strategy Implementation Strategic Workforce Alignment Change Management BROAD CAPABILITIES. INNOVATIVE SOLUTIONS. 5

8 How do we ensure that we have the right talent, when and where we need it? Talent Assessment Talent is the critical ingredient to delivering on business objectives and sustaining competitive advantage. The ability to strategically assess the talent you have and the talent you need underpins the ability to meet and exceed the goals of your organization. With the right talent in place, you can build your brand more effectively, achieve your goals more consistently and deliver higher competitive value to customers and stakeholders. Our talent assessment solutions extend from evaluating current talent to forecasting future needs; the resulting gap analysis provides a roadmap for sourcing, on-boarding, developing and accelerating talent and aligning performance with your business direction. Our talent assessment solutions extend from evaluating current talent to forecasting future needs aligning performance with your business direction. We provide competency modeling including success profiles and value maps to align and integrate what the business needs to do with the talent needed to make it happen. Our organizational assessment capability creates understanding and meaningful diagnosis of key drivers for engagement, retention, change adaptability and organizational values fit. Using global benchmarking norms, we can compare and evaluate your performance against your peer group. Individual and team assessments help pinpoint existing strengths as well as areas for development. 6

9 How do we build our leadership pipeline and increase talent bench strength? Leader Development To build global leadership capacity that is both deep and wide, organizations must continually identify, develop, nurture and retain their leaders as part of an ongoing talent development strategy. Drawing from a global network of more than a thousand expert coaches, Right Management can help you identify leadership talent among your workforce and provide them with the coaching, skills and tools needed to become the lifeblood of your winning organization. Leadership Pipeline Development enables you to unlock and align your top people s potential the first step in ensuring a steady flow of leaders to continue to grow the company over time. Right Management s Leader Coaching solution uniquely integrates the needs of the leader, his or her manager or sponsor, and the organization to achieve the desired performance outcomes. Succession management focuses not merely on who is next in line, but also how to ensure a smooth, seamless transition from one leader to the next and the one after that. Not merely the right skills but also the right commitment and demeanor are essential. For leaders, ultimately only one metric matters: performance. Our performance management capability ensures that your managers have the processes, tools and skills needed to set goals; provide ongoing feedback and coaching; and evaluate performance effectively. Right Management s Leader Coaching solution uniquely integrates the needs of the leader, his or her manager or sponsor, and the organization to achieve the desired performance outcomes. BROAD CAPABILITIES. INNOVATIVE SOLUTIONS. 7

10 How do we increase organizational effectiveness and the productivity of our workforce? Organizational Effectiveness Winning organizations create sustainable competitive advantage by aligning talent and business strategies. These companies pursue a well-articulated strategic direction in terms of execution, performance and, of course, workforce management. Right Management takes a holistic approach to strategic workforce planning, helping clients build the capabilities, processes and attitudes needed to increase productivity and business performance. Having a strategy is only half the challenge: strategy implementation requires a sustainable, proactive process to effect a smooth transition that ensures employees understand and execute strategic imperatives and are operationally supported in doing their jobs. Based on proven Six- Sigma methodologies, our RightNavigator diagnostic process is used to assess and prioritize organizational workforce strategies. Strategic workforce alignment is a core, critical solution to help companies assess and prioritize workforce strategies, employee needs and investments. Our change management process guides leaders in developing a plan with measurable goals. It identifies and promotes effective change management behaviors within the workforce by implementing a process that includes leadership and management support, effective communication and measurements for success. How do we retain our best talent and motivate all employees? Employee Engagement Do your employees view working for you as a job or as a career? Are they aligned with corporate goals and strategies? Do they take pride in their work and ownership of their projects? In short, are they engaged? The more employees know, the better they can perform. Right Management offers strategic communications planning to enable organizations to clearly and effectively articulate business strategy, vision, mission and purpose to the entire workforce. Employees need to feel they have a stake in the company s success. Our workforce engagement and retention strategies help employees understand the significance of their role and how they directly participate in achieving the company s business objectives and performance goals today and in the future. Helping employees understand their role in achieving business goals is a key driver of employee engagement and plays an important role in an organization s retention strategy. 8 Our wellness and productivity management solutions comprise tools and techniques at both the individual and organizational levels to provide insight and actions to tackle the underlying causes affecting employee well-being and performance.

11 How do we help employees manage their careers or transition to new employment opportunities? Workforce Transition and Outplacement When changing market conditions or emerging business opportunities call for workforce restructuring, organizations around the world choose Right Management. In fact, 94% of all candidates recently surveyed indicated that they were satisfied or very satisfied with our services, and 98% of our clients would refer us to their colleagues and peers. Workforce Transition and Outplacement enables organizations to proactively respond to changing business realities, remain viable and competitive in the marketplace, and position themselves for improved performance. It is about strategically mobilizing and sizing your workforce to meet the needs of your business, minimize turnover and maintain employee productivity. 91% of our clients are highly satisfied with our service quality, and 98% of our clients would refer us to their colleagues and peers. Our outplacement offerings include services for individuals at all levels and backgrounds from executives through front-line staff. We have vast experience in supporting organizations during the entire workforce transition process from planning a reduction in force to candidate notification and separation. We are there to address employee reactions, counsel them toward their next steps and connect them with Right Management consultants for a productive career transition. Our enabling technology solutions provide web-based tools for career assessment, job-search resources, skills enhancement and other essential career transition capabilities. Enhanced job lead development and market research are also available through our Job Resource Consultants. Responsive, agile organizations use redeployment as a tool to help minimize turnover and strategically reassign talent where it is most needed. We help clients evaluate workforce needs in growing sectors of the organization and design customized services to redeploy talented employees to new roles within the company. Much of this work involves helping employees position themselves for redeployment by aligning their strengths to opportunities within the organization. Career decision is a self-awareness and career decision-making solution to assist employees in making informed career choices about voluntary separation. Activities are designed to allow individuals to explore what they want and what they offer the organization, and empower them to make considered decisions about the future of their career, whether inside or outside the organization. Our career development solution is a facilitated process for employees to develop skills and competencies aligned with organizational needs. We provide assessments and coaching to help employees create a detailed career map and action plan to take control of their careers. BROAD CAPABILITIES. INNOVATIVE SOLUTIONS. 9

12 What Makes Us Different Right Management helps you more effectively manage your people through the entire workforce lifecycle, from building leadership capacity to assisting with career transition and outplacement challenges. We are passionate about using our experience and expertise to enable you to achieve business goals and in so doing, earn your trust and become an indispensable partner. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup 10

13 Client Relationships Guided By Core Values As a ManpowerGroup company, our goal is not simply to sell you solutions, but to build a relationship predicated on shared goals and trust. To that end, our exceptionally talented professionals are fully committed to our core values: People. We care about people and the role of work in their lives. We respect people as individuals and enable them to achieve their aims in work and in life. We help people develop their careers through planning, work, coaching and training Woodrow Wilson International Award for Corporate Citizenship The Woodrow Wilson International Center for Scholars honored ManpowerGroup Chairman and CEO Jeff Joerres with the 2008 Woodrow Wilson Award for Corporate Citizenship. This award is a tribute to ManpowerGroup employees worldwide and the thousands of hours they give each year to charitable causes in the communities where they work. Knowledge. We invest in building knowledge and creating thought leadership so that our clients are ahead of the curve on trends and responsive to changing conditions. At the same time, we learn from our clients, actively listening and asking questions to improve our relationships and services. Innovation. We dare to innovate, to pioneer and to evolve. We are constantly redefining the status quo and challenging ourselves to find new and better ways to achieve real results. We thrive on our entrepreneurial spirit, creating bold solutions that mitigate risk and deliver measurable results. Social Responsibility At the most fundamental level, our business is an ongoing demonstration of social responsibility in action. Not only do we want to help our clients in growing and developing their people, but we also seek to enhance our communities and our environment. As a ManpowerGroup company, Right Management is aligned with our corporate parent s commitment to social responsibility, diversity and environmental respect. We conduct our business with consideration for the environment by minimizing our impact on it through reduction of waste and energy consumption. FTSE4Good Index Series ManpowerGroup has been named to the FTSE4Good Index Series. This index, created by the Financial Times Stock Exchange, includes only companies that meet globally recognized and accepted criteria used to measure socially responsible business practices. We continue to explore opportunities to reduce our environmental footprint even further and are proud to have been recognized for our commitment to social and environmental responsibility. WHAT MAKES US DIFFERENT 11

14 Let Us Be Your Trusted Partner In the changing world of work, the one constant is the need for an exceptional workforce. Right Management partners with organizations who want to achieve the most through their people. As the experts in talent and career management within ManpowerGroup, we provide total workforce solutions to organizations of all sizes. We create and deliver strategies that help companies grow talent, reduce costs and accelerate performance. We welcome the opportunity to learn about your business, your challenges and opportunities, and the ways we can help you align your talent strategy and your business strategy. Please feel free to contact us for more information or to request a meeting. Visit our website at to learn more about our solutions and to find local contact information for the office nearest you.

15

16 Right Management is a global leader in talent and career management workforce solutions within ManpowerGroup. The firm designs and delivers solutions to align talent strategy with business strategy. Expertise spans Talent Assessment, Leader Development, Organizational Effectiveness, Employee Engagement, and Workforce Transition and Outplacement. With offices in over 50 countries, Right Management partners with companies of all sizes including more than 80% of the Fortune 500 to help grow and engage their talent, increase productivity and optimize business performance. A ManpowerGroup Company Product #1100-1US rev 1/ Right Management. All Rights Reserved.

WHEN INDIVIDUALS SUCCEED ORGANIZATIONS WIN

WHEN INDIVIDUALS SUCCEED ORGANIZATIONS WIN WHEN INDIVIDUALS SUCCEED ORGANIZATIONS WIN THE WORKPLACE IS CHANGING There s a new dynamic in employee and employer relationships. Employees want to learn and grow throughout their entire careers. They

More information

We design talent strategies that accelerate business outcomes.

We design talent strategies that accelerate business outcomes. 1 We design talent strategies that accelerate business outcomes. Where there are critical gaps, we build talent from within and attract new talent from the outside. At every level of the enterprise, we

More information

innovative solutions

innovative solutions Finding the best talent is humanly possible Recruitment Process Outsourcing Looking for talent? the best Having the best talent is a competitive advantage in today s demanding and complex world. Because

More information

Customer Experience Strategy and Implementation

Customer Experience Strategy and Implementation Customer Experience Strategy and Implementation Enterprise Customer Experience Transformation 2014 Andrew Reise, LLC. All Rights Reserved. Enterprise Customer Experience Transformation Executive Summary

More information

Talent Management Leadership in Professional Services Firms

Talent Management Leadership in Professional Services Firms Talent Management Leadership in Professional Services Firms Published by KENNEDY KENNEDY Consulting Research Consulting Research & Advisory & Advisory Sponsored by Table of Contents Introduction.... 3

More information

ST. LAWRENCE COLLEGE BUSINESS PLAN 2015-2016

ST. LAWRENCE COLLEGE BUSINESS PLAN 2015-2016 ST. LAWRENCE COLLEGE BUSINESS PLAN 2015-2016 LETTER FROM THE PRESIDENT AND CEO /// The first year of our Strategic Plan, Our Future, is now complete and we are already seeing the positive impact of the

More information

AB Volvo, 405 08 Göteborg, Sweden. Ref No 953810003, August 2009. The Volvo Way

AB Volvo, 405 08 Göteborg, Sweden. Ref No 953810003, August 2009. The Volvo Way AB Volvo, 405 08 Göteborg, Sweden Ref No 953810003, August 2009 The Volvo Way index Preface Our mission Customers first Customer focus Clear objectives Quality, safety, environmental care Continuous improvements

More information

ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. ManpowerGroup serves

ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. ManpowerGroup serves ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. ManpowerGroup serves both large and small organizations across all industry

More information

Mobilizing Your Workforce

Mobilizing Your Workforce 2015 Talent MobiliTY Research Report Mobilizing Your Workforce Understand, Develop and Deploy Talent for Success www.lhh.com 1 Table of Contents Executive Summary...3 Introduction...4 About Our Study...4

More information

People Strategy in Action

People Strategy in Action People Strategy in Action Welcome to Our People Strategy 2 The Bausch + Lomb People Strategy The Bausch + Lomb People Strategy 3 Introduction Transforming our company through our people Our transformation

More information

Talent Analytics. Compare Your Talent against the Best in Your Industry

Talent Analytics. Compare Your Talent against the Best in Your Industry Talent Analytics Compare Your Talent against the Best in Your Industry How Effective are Your People Strategies? The largest proportion of an organization s expenditure is on its people. But how effective

More information

Industry Insight: Performance Management

Industry Insight: Performance Management Industry Insight: Performance Management Optimize Employee Performance to Maximize Business Performance You ve built an impressive talent hiring and screening approach, one that better predicts and ensures

More information

Customer effectiveness

Customer effectiveness www.pwc.com/sap Customer effectiveness PwC SAP Consulting Services Advance your ability to win, keep and deepen relationships with your customers. Are your customers satisfied? How do you know? Five leading

More information

HEAD OF TALENT AND RESOURCING JOB DESCRIPTION

HEAD OF TALENT AND RESOURCING JOB DESCRIPTION HEAD OF TALENT AND RESOURCING JOB DESCRIPTION Reporting to Location Staff reporting to this post Salary: - Head of SPOD in Organisational Effectiveness team under Deputy CEO - Oxford - 1 HR Executive and

More information

The attraction, retention and advancement of women leaders:

The attraction, retention and advancement of women leaders: The attraction, retention and advancement of women leaders: Strategies for organizational sustainability BUSINESS CASE 1 Table of Contents Introduction Business Case 1 Barriers and Success Factors Overview

More information

Talent & Organization. Change Management. Driving successful change and creating a more agile organization

Talent & Organization. Change Management. Driving successful change and creating a more agile organization Talent & Organization Change Management Driving successful change and creating a more agile organization 2 Organizations in both the private and public sectors face unprecedented challenges in today s

More information

The heart of your business*

The heart of your business* Advisory services Technology The heart of your business* Advance your ability to win, keep and deepen relationships with your customers Customer Effectiveness *connectedthinking Are your customers satisfied?

More information

DEVELOP A PIPELINE OF SUCCESSFUL LEADERS AT ALL LEVELS. INDIVIDUAL DEVELOPMENT

DEVELOP A PIPELINE OF SUCCESSFUL LEADERS AT ALL LEVELS. INDIVIDUAL DEVELOPMENT DEVELOP A PIPELINE OF SUCCESSFUL LEADERS AT ALL LEVELS. INDIVIDUAL DEVELOPMENT Results That Matter Sustained Impact for You, Your Business and the World. What matters most to you? How individuals thrive,

More information

PSI Leadership Services

PSI Leadership Services PSI Leadership Services Strategic Solutions for Your Leadership Needs Select, Promote, & Develop the Leadership Talent Needed to Drive the Growth of Your Business SOLUTION BENEFIT/OBJECTIVE TYPICAL PROJECTS

More information

International Society of Exposure Science (ISES) Strategic Plan: Creating a Safer and Healthier World by Advancing The Science of Exposure 2008 2011

International Society of Exposure Science (ISES) Strategic Plan: Creating a Safer and Healthier World by Advancing The Science of Exposure 2008 2011 International Society of Exposure Science (ISES) Strategic Plan: Creating a Safer and Healthier World by Advancing The Science of Exposure 2008 2011 Executive Summary Changes in the field of exposure have

More information

Human Capital Management Trends 2013

Human Capital Management Trends 2013 Human Capital Management Trends 2013 It s a Brave New World January 2013 Mollie Lombardi and Madeline Laurano Page 2 Executive Summary Human capital management is a key business initiative. Without insight

More information

Fulfilling Careers Instead Of Filling Jobs. How Successful Companies Are Winning The Competition For Talent In The Human Age

Fulfilling Careers Instead Of Filling Jobs. How Successful Companies Are Winning The Competition For Talent In The Human Age Fulfilling Careers Instead Of Filling Jobs How Successful Companies Are Winning The Competition For Talent In The Human Age OVERVIEW Challenge Companies today are hungry for talent. But what is talent

More information

Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me.

Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me. Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me.com W: ManpowerGroup Global Vision We lead in the creation and delivery of innovative

More information

peopleworldwide INTERCONNECTED WORKFORCE search recruitment human capital. first and always. peopleworldwide

peopleworldwide INTERCONNECTED WORKFORCE search recruitment human capital. first and always. peopleworldwide peopleworldwide peopleworldwide Singapore Japan Malaysia China Taiwan India Bangladesh Myanmar Philippines Vietnam INTERCONNECTED WORKFORCE search recruitment training & development contingent workforce

More information

Controlling Leadership Talent Risk: An Enterprise Imperative. By Seymour Adler, Senior Vice President and Amy Mills, Vice President

Controlling Leadership Talent Risk: An Enterprise Imperative. By Seymour Adler, Senior Vice President and Amy Mills, Vice President Volume 1, Issue 1 November 2008 By Seymour Adler, Senior Vice President and Amy Mills, Vice President Leadership Shortage Imminent Grooming leaders is one of the most critical business needs in the modern

More information

strategic workforce planning: building blocks to success

strategic workforce planning: building blocks to success strategic workforce planning: building blocks to success Foreword by Tom Kaminsky The ability to attract and retain people with valuable skills that meet business objectives is vital for companies seeking

More information

Employee Engagement Drives Client Satisfaction and Employee Success in Professional Services

Employee Engagement Drives Client Satisfaction and Employee Success in Professional Services Employee Engagement Drives Client Satisfaction and Employee Success in In professional services, business success is achieved through employee success. Organizations that prioritize top talent gain competitive

More information

Right: People Roles Recognition - Culture

Right: People Roles Recognition - Culture Our HR Strategy sion Vi Our ambitious new strategy requires a workforce which can demonstrate speed and agility; to achieve this we need to recruit, develop and retain people with the right skills, knowledge

More information

Strategic Business and Operations Framework Understanding the Framework June 30, 2012

Strategic Business and Operations Framework Understanding the Framework June 30, 2012 Strategic Business and Operations Framework Understanding the Framework June 30, 2012 Table of Contents The Pathway to Success: The Strategic Business and Operations Framework... 3 What is the Strategic

More information

GENDER DIVERSITY STRATEGY

GENDER DIVERSITY STRATEGY GENDER DIVERSITY STRATEGY Purpose TMB s Gender Diversity Strategy acknowledges the value of a gender diverse workforce and details our commitment to ensuring that all workplace policies support and enable

More information

ORGANIZED FOR BUSINESS: BUILDING A CONTEMPORARY IT OPERATING MODEL

ORGANIZED FOR BUSINESS: BUILDING A CONTEMPORARY IT OPERATING MODEL ORGANIZED FOR BUSINESS: BUILDING A CONTEMPORARY IT OPERATING MODEL Time is running out for the traditional, monopolistic IT model now that users have so many alternatives readily available. Today s enterprises

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Entrepreneurial Company of the Year Award Pharmaceutical Knowledge Process Outsourcing North America, 2013 Frost & Sullivan s Global Research Platform Frost

More information

GLOBAL CORPORATE SERVICES

GLOBAL CORPORATE SERVICES GLOBAL CORPORATE SERVICES ALIGNING CBRE s Global Corporate Services (GCS) is the world leader in commercial real estate services. As the top real estate services provider named to the Global Outsourcing

More information

WORKFORCE AND SUCCESSION PLANNING

WORKFORCE AND SUCCESSION PLANNING 2012 WORKFORCE AND SUCCESSION PLANNING Toolkit to Identify and Address Strategic Talent Gaps Workforce Management Office NOAA 1/1/2012 Table of contents Introduction... 3 Workforce Planning... 3 Step 1:

More information

Talent Management Courses

Talent Management Courses Talent Management Courses Business Succession Planning Developing and Maintaining a Succession Plan Change is a hallmark of today s business world. In particular, our workforce is constantly changing people

More information

Job Title: EPIC Consulting Practice Director. Organization Name: Innovative Healthcare Solutions, Inc. About the organization:

Job Title: EPIC Consulting Practice Director. Organization Name: Innovative Healthcare Solutions, Inc. About the organization: Job Title: EPIC Consulting Practice Director Organization Name: Innovative Healthcare Solutions, Inc. About the organization: Innovative Healthcare Solutions, Inc. (IHS) was founded in 2000 as a healthcare

More information

Korn Ferry Leadership Principles. Strengthening your organization's leadership base.

Korn Ferry Leadership Principles. Strengthening your organization's leadership base. Korn Ferry Leadership Principles Strengthening your organization's leadership base. How secure is your leadership base? Moving from being an individual contributor to a first leadership role is one of

More information

Your Workforce is Changing and So is the way. You Manage it

Your Workforce is Changing and So is the way. You Manage it Optimizing a contingent workforce is humanly possible Managed Service Provider Your Workforce is Changing and So is the way You Manage it In a fast-paced, unpredictable marketplace, organizations must

More information

Insight paper. Succession Management: Assessment report

Insight paper. Succession Management: Assessment report Insight paper Succession Management: Assessment report Understanding the business impact of career and succession management To support your career and succession planning, this concise report presents

More information

Company Profile. The Flourishing Company. TFC Company Profile rev 11-15-15 1 Copyright 2011-2015 The Flourishing Company. All Rights Reserved

Company Profile. The Flourishing Company. TFC Company Profile rev 11-15-15 1 Copyright 2011-2015 The Flourishing Company. All Rights Reserved Company Profile The Flourishing Company rev 11-15-15 TFC Company Profile rev 11-15-15 1 Changing the way people experience work to create a workforce that s alive! The Flourishing Company is a workplace

More information

Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things

Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things Energy and Utility Insights Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things Utilities Realizing Hidden Value About the Author Rob Milstead serves as the

More information

BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors

BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors Insights, tools and resources to help you Accelerate Your Growth, Scale Your Business and Elevate

More information

Becoming Agile: a getting started guide for Agile management in Marketing and their partners in IT, Sales, Customer Service and other business teams.

Becoming Agile: a getting started guide for Agile management in Marketing and their partners in IT, Sales, Customer Service and other business teams. Becoming Agile: a getting started guide for Agile management in Marketing and their partners in IT, Sales, Customer Service and other business teams. Agile for Business www.agilefluent.com Summary The

More information

Eight Recommendations to Improve Employee Engagement

Eight Recommendations to Improve Employee Engagement REWARD STRATEGY AND PRACTICE Eight Recommendations to Improve Employee Engagement Tom McMullen, Hay Group * To start, let's de ne employee engagement as the level of commitment that employees feel toward

More information

Customer centric managed services. Helping businesses thrive through joint strategic partnerships

Customer centric managed services. Helping businesses thrive through joint strategic partnerships Customer centric managed services Helping businesses thrive through joint strategic partnerships AN EVOLVING MODEL Managed services are evolving, and with them the model of business relationships that

More information

Creating Exceptional Customer Experience Through Exceptional Leadership

Creating Exceptional Customer Experience Through Exceptional Leadership INTRODUCTION TO Cindy Solomon & Associates, Inc. Creating Exceptional Customer Experience Through Exceptional Leadership 1 Copyright Cindy Solomon & Associates. All Rights Reserved. A Different Approach

More information

High impact recruitment solutions

High impact recruitment solutions High impact recruitment solutions Talent with impact About Futurestep We are the global industry leader in high impact recruitment solutions; offering fully customized, flexible services to help organizations

More information

Developing a Results-Driven Onboarding and Mentoring Process for Physicians

Developing a Results-Driven Onboarding and Mentoring Process for Physicians Developing a Results-Driven Onboarding and Mentoring Process for Physicians Speakers C. Edward Brown, F.A.C.H.E. Chief Executive Officer The Iowa Clinic Jamie Carlson Chief Human Resources Officer The

More information

Odgers Berndtson Board Survey. Among CEOs in Denmark s largest corporations

Odgers Berndtson Board Survey. Among CEOs in Denmark s largest corporations Boards and CEOs preparing for growth Almost half of the CEOs in Denmark s largest corporations consider the financial crisis to be over and expect positive growth in the near future. This calls for preparation

More information

Seminar E3 Developing an Effective Leadership Culture to Support Business Change

Seminar E3 Developing an Effective Leadership Culture to Support Business Change Seminar E3 Developing an Effective Leadership Culture to Support Business Change Inji Duducu Group People Director Benenden @injiduducu The Benenden Story - transformation Background The Challenge April

More information

Make Global Recruiting a Winning Strategy

Make Global Recruiting a Winning Strategy Make Global Recruiting a Winning Strategy A ManpowerGroup TM Solutions White Paper Make Global Recruiting a Winning Strategy Today s global workforce is on the move like never before. Macro-economic forces,

More information

The Missing Link: Driving Business Results Through Pay-for-Performance. For Small & Midsized Businesses. Copyright 2007 SuccessFactors, Inc.

The Missing Link: Driving Business Results Through Pay-for-Performance. For Small & Midsized Businesses. Copyright 2007 SuccessFactors, Inc. The Missing Link: Driving Business Results Through Pay-for-Performance. For Small & Midsized Businesses Copyright 2007 SuccessFactors, Inc. I. Introduction More successful small and mid-sized companies

More information

Executive Checklist to Transitioning Processes

Executive Checklist to Transitioning Processes Digital Innovation Series Executive Checklist to Transitioning Processes Building a Flexible Model The Digital Innovation Series traces the trends that are driving the digital-innovation imperative that

More information

Ten Elements for Creating a World-class Corporate Diversity and Inclusion Program

Ten Elements for Creating a World-class Corporate Diversity and Inclusion Program Ten Elements for Creating a World-class Corporate Diversity and Inclusion Program Michael C. Hyter, President & CEO Novations Group, Inc. Ten Elements for Creating a World-class Corporate Diversity and

More information

5 Key Talent Acquisition Strategies for a New Decade Best Practices for Effective Talent Acquisition during a New Era in Talent Management

5 Key Talent Acquisition Strategies for a New Decade Best Practices for Effective Talent Acquisition during a New Era in Talent Management 5 Key Talent Acquisition Strategies for a New Decade Best Practices for Effective Talent Acquisition during a New Era in Talent Management An icims White Paper In many ways the coming decade will redefine

More information

TALENT OPTIMIZATION. Transforming HR and Human Capital Management for Business Growth

TALENT OPTIMIZATION. Transforming HR and Human Capital Management for Business Growth TALENT OPTIMIZATION Transforming HR and Human Capital Management for Business Growth TALENT OPTIMIZATION Transforming HR and Human Capital Management for Business Growth THE TALENT OPTIMIZATION OBJECTIVE

More information

THE FUTURE OF LEADERSHIP DEVELOPMENT

THE FUTURE OF LEADERSHIP DEVELOPMENT THE FUTURE OF LEADERSHIP DEVELOPMENT Discussion with McMaster University November 5, 2013 Global Trends 1. Leadership gap persistent, prevalent issue Spending on leadership increasing Succession management

More information

Effective Workforce Development Starts with a Talent Audit

Effective Workforce Development Starts with a Talent Audit Effective Workforce Development Starts with a Talent Audit By Stacey Harris, VP Research September, 2012 Introduction In a recent survey of CEO s, one in four felt they were unable to pursue a market opportunity

More information

Dedicated to you and accountable for your service relationship

Dedicated to you and accountable for your service relationship Dedicated to you and accountable for your service relationship For more information : claranet.co.uk - twitter.com/claranet To book an appointment or to discuss our services : Call us : 0845 355 2000 -

More information

The vision of the Belk College of Business is to be a leading urban research business school.

The vision of the Belk College of Business is to be a leading urban research business school. The vision of the Belk College of Business is to be a leading urban research business school. To fulfill this vision we must: Offer a full array of rigorous and innovative undergraduate, graduate, and

More information

Trends in Executive Development

Trends in Executive Development Trends in Executive Development 2014 A Benchmark Report Executive Summary A Subtle Shift For today s executives, the ability to develop a successful business strategy is no longer enough. As we emerge

More information

NIH Executive Leadership Program

NIH Executive Leadership Program NIH Executive Leadership Program The Partnership for Public Service and NIH Developing Strong Leaders The NIH Executive Leadership Program brings together change-makers in government and strong executive

More information

Talent & Organization. Organization Change. Driving successful change to deliver improved business performance and achieve business benefits

Talent & Organization. Organization Change. Driving successful change to deliver improved business performance and achieve business benefits Talent & Organization Organization Change Driving successful change to deliver improved business performance and achieve business benefits Accenture Organization Change Distinctive solutions for transformational,

More information

State of Louisiana s Workforce Planning Model Right People, Right Skills, Right Jobs, Right Time

State of Louisiana s Workforce Planning Model Right People, Right Skills, Right Jobs, Right Time State of Louisiana s Workforce Planning Model Right People, Right Skills, Right Jobs, Right Time Table of Contents Introduction 2 What is Workforce Planning?...3 Why is Workforce Planning Important?.....3

More information

THE EVOLUTION of Talent Management Consulting

THE EVOLUTION of Talent Management Consulting Talent management consulting is the giving of professional, expert advice to executives who are put in charge of handling, directing, or managing those who have a capacity for achievement or success. THE

More information

IT@Intel. Aligning IT with Business Goals through Strategic Planning

IT@Intel. Aligning IT with Business Goals through Strategic Planning White Paper Intel Information Technology Computer Manufacturing Strategic Planning Aligning IT with Business Goals through Strategic Planning Intel IT has developed and implemented a new approach to strategic

More information

ENTERPRISE COMPUTING ENVIRONMENT. Creating connections THROUGH SERVICE & WORKFORCE EXCELLENCE

ENTERPRISE COMPUTING ENVIRONMENT. Creating connections THROUGH SERVICE & WORKFORCE EXCELLENCE ITA Strategic Plan FY 2011 - FY 2016 U.S. Army Information Technology Agency REALIZING The DoD ENTERPRISE COMPUTING ENVIRONMENT Creating connections THROUGH SERVICE & WORKFORCE EXCELLENCE Provide Quality

More information

Pima Community College District. Vice Chancellor of Human Resources

Pima Community College District. Vice Chancellor of Human Resources Pima Community College District Vice Chancellor of Human Resources Pima Community College seeks an innovative and strategic leader as Chief Human Resources Officer (CHRO). For more than 40 years, Pima

More information

Leadership Principles

Leadership Principles Leadership Principles Building value-based leadership. We have defined five values that form the shared foundation of our business practices. They provide orientation for all of our employees. Our leaders,

More information

HP Strategic IT Advisory Services

HP Strategic IT Advisory Services HP Strategic IT Advisory Services Optimizing the value of IT investment Brochure The world has changed dramatically, and we increasingly live in a world where enterprise and personal IT experiences are

More information

Competency Management at Its Most Competent

Competency Management at Its Most Competent Competency Management at Its Most Competent Competencies That Work for Business A recent survey by Human Resource Executive found that two of the top five challenges facing organizations today are aligning

More information

Solutions overview. Inspiring talent management. Solutions insight. Inspiring talent management

Solutions overview. Inspiring talent management. Solutions insight. Inspiring talent management Solutions overview Inspiring talent management Solutions insight Inspiring talent management Inspiring talent management Intuitive technology that people love to use Lumesse is the only global company

More information

The Value of Tuition Assistance

The Value of Tuition Assistance The Value of Tuition Assistance A 21st Century Benefit for 21st Century Challenges Tuition assistance has the potential to be a very powerful benefit within an organization, providing employees with opportunities

More information

Hiring Challenges and Solutions

Hiring Challenges and Solutions TALEO RESEARCH BRIEF Hiring and Onboarding: The New Business of Business Leaders In the new millennium, leading business organizations have been capturing data about people, turning it into actionable

More information

Workforce Management Plan 2013-2017

Workforce Management Plan 2013-2017 Workforce Management Plan 2013-2017 Adopted on Wednesday 19 June 2013 Contents Message from the General Manager 5 city Plan: Cascade of Plans 6 our Vision, Mission and Community Outcomes 7 Introduction

More information

THE OPPORTUNITY AND THE ROLE

THE OPPORTUNITY AND THE ROLE THE OPPORTUNITY AND THE ROLE Cystic Fibrosis Canada is seeking an experienced, talented and dynamic bilingual Human Resources professional to join the team in a leadership role as the Executive Director,

More information

hit the ground sprinting accelerated performance through effective onboarding

hit the ground sprinting accelerated performance through effective onboarding hit the ground sprinting accelerated performance through effective onboarding hit the ground sprinting accelerated performance through effective onboarding 2 if you ve questioned the business impact of

More information

TALENT DEVELOPMENT THE ROI OF MENTORING, COACHING, AND OTHER EMPLOYEE DEVELOPMENT PROGRAMS

TALENT DEVELOPMENT THE ROI OF MENTORING, COACHING, AND OTHER EMPLOYEE DEVELOPMENT PROGRAMS THE ROI OF MENTORING, COACHING, AND OTHER EMPLOYEE PROGRAMS it s no secret that organizations who invest in employees are top performers. Programs like mentoring and coaching are increasingly popular methods

More information

Succession Management

Succession Management Succession Management Design Build Attract When you plan for succession, you plan for success. Board members and executive leaders know the importance of succession management to long-term viability. They

More information

Professional Services for Cloud Management Solutions

Professional Services for Cloud Management Solutions Professional Services for Cloud Management Solutions Accelerating Your Cloud Management Capabilities CEOs need people both internal staff and thirdparty providers who can help them think through their

More information

The Future of Census Bureau Operations

The Future of Census Bureau Operations The Future of Census Bureau Operations Version 1.0 April 25, 2013 The Future of Census Bureau Operations Page ii [This page intentionally left blank] The Future of Census Bureau Operations Page iii Document

More information

HELPING YOU GET ON WITH BUSINESS

HELPING YOU GET ON WITH BUSINESS HELPING YOU GET ON WITH BUSINESS We feel like Flex HR is a division of our company. They free us up to do what we do best Wendy Heath, Owner, Heath Construction HELPING YOU GET ON WITH BUSINESS A message

More information

The Leadership Mystery Defining Leadership Success through Competency Modeling and Workforce Analytics

The Leadership Mystery Defining Leadership Success through Competency Modeling and Workforce Analytics viapeople Insight - Whitepaper The Leadership Mystery Defining Leadership Success through Competency Modeling and Workforce Analytics Karen N. Caruso, Ph.D. Amanda Seidler, Ph.D. The Leadership Mystery:

More information

Over the last decade, law firms and law departments have evolved into dynamic and complex organizations. They ve had to in order to succeed.

Over the last decade, law firms and law departments have evolved into dynamic and complex organizations. They ve had to in order to succeed. Over the last decade, law firms and law departments have evolved into dynamic and complex organizations. They ve had to in order to succeed. While the demand for legal services has grown dramatically in

More information

Succession Planning Process

Succession Planning Process Planning Process INTRODUCTION planning is a systematic approach to: Building a leadership pipeline/talent pool to ensure leadership continuity Developing potential successors in ways that best fit their

More information

Centerstone at a Glance

Centerstone at a Glance Centerstone at a Glance Established in 1998 / Privately-held LOCATIONS Seattle Los Angeles New York Washington DC Charleston, SC SERVICES National, Retained Executive-level and Board Director Searches

More information

To learn more about Talent Based Outsourcing from ManpowerGroup Solutions, visit www.manpowergroupsolutions.com.

To learn more about Talent Based Outsourcing from ManpowerGroup Solutions, visit www.manpowergroupsolutions.com. To learn more about Talent Based Outsourcing from ManpowerGroup Solutions, visit www.manpowergroupsolutions.com. Or to set up a meeting, please email tbo@manpowergroup.com. 2012 ManpowerGroup. All rights

More information

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework + = Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework Background Middlesbrough Council is going through significant

More information

Effectively Managing Change in Your IT Modernization Effort

Effectively Managing Change in Your IT Modernization Effort Leveraging People, Processes, and Technology Effectively Managing Change in Your IT Modernization Effort A White Paper 7500 Old Georgetown Road, 11th Floor Bethesda, MD 20814-6198 Tel: 240-482-2100 Fax:

More information

Accenture Sustainability Performance Management. Delivering Business Value from Sustainability Strategy

Accenture Sustainability Performance Management. Delivering Business Value from Sustainability Strategy Accenture Sustainability Performance Management Delivering Business Value from Sustainability Strategy Global executives are as committed as ever to sustainable business. Yet, executing a sustainability

More information

2015 South African Cloud Based Solutions to the Contact Centre Product Leadership Award

2015 South African Cloud Based Solutions to the Contact Centre Product Leadership Award 2015 2015 South African Cloud Based Solutions to the Contact Centre Product Leadership Award Contents Background and Company Performance... 3 Industry Challenges... 3 Implementation Excellence... 4 Product

More information

White Paper Case Study: How Collaboration Platforms Support the ITIL Best Practices Standard

White Paper Case Study: How Collaboration Platforms Support the ITIL Best Practices Standard White Paper Case Study: How Collaboration Platforms Support the ITIL Best Practices Standard Abstract: This white paper outlines the ITIL industry best practices methodology and discusses the methods in

More information

The Talent Management Life Cycle Process

The Talent Management Life Cycle Process The Talent Management Life Cycle Process Organizational Plan Recruiting Plan Development Plan Retention Plan Assessment Plan The Talent Management Life Cycle Process Every organization struggles with the

More information

Talent & Organization. Organization Change. Driving successful change to deliver improved business performance and achieve business benefits

Talent & Organization. Organization Change. Driving successful change to deliver improved business performance and achieve business benefits Talent & Organization Organization Change Driving successful change to deliver improved business performance and achieve business benefits Accenture Organization Change Distinctive solutions for transformational,

More information

2015 Canadian Cellular M2M and IoT Market Leadership Award

2015 Canadian Cellular M2M and IoT Market Leadership Award 2015 Canadian Cellular M2M and IoT Market Leadership Award 2015 Contents Background and Company Performance... 3 Industry Challenges... 3 Market Leadership of Rogers Communications... 4 Conclusion... 6

More information

Developing Market-Relevant Curricula and Credentials: Employer Engagement for Community Colleges in Partnerships

Developing Market-Relevant Curricula and Credentials: Employer Engagement for Community Colleges in Partnerships For more information please contact: Holly Parker VP, Economic Opportunity hparker@skilledwork.org 734.769.2900 x219 Developing Market-Relevant Curricula and Credentials: Employer Engagement for Community

More information

Managing relationship equilibrium in outsourcing

Managing relationship equilibrium in outsourcing Managing relationship equilibrium in outsourcing HP s relationship governance model and methodology Executive summary... 2 The governance balance... 3 HP s unique governance model... 5 Partner-based, collaborative

More information

TALENT MANAGEMENT SOFTWARE

TALENT MANAGEMENT SOFTWARE DEVELOPMENT EXPERIENCES BLUEPRINT DEVELOPMENT EXPERIENCES BLUEPRINT TM Talent Reviews High Potential Development Coaching and Mentoring Succession Planning Career Pathing Development Planning Groundbreaking

More information

APQC CORPORATE EDUCATION CATALOG

APQC CORPORATE EDUCATION CATALOG APQC CORPORATE EDUCATION CATALOG APQC CORPORATE EDUCATION OFFERINGS Learn key improvement tools quickly with training courses that address your most pressing organizational issues. We focus every APQC

More information

Author: Lydia Cillie-Schmidt Page 1

Author: Lydia Cillie-Schmidt Page 1 Talent Management: An integrated framework for implementation L Cillie-Schmidt: Talent Management: An integrated framework for implementation, Management Today, February 2009 Companies like to promote

More information