Aerospace Management Intensive Program
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1 Aerospace Management Intensive Program Offered jointly by HEC Montréal and Toulouse Business HEC Montréal April, 23-28,
2 Aerospace Management Intensive Program Offered jointly by HEC Montréal and Toulouse Business School T A B L E Launching a Program & Business Development Managing Subcontractors in Aerospace Managing Customer Services in Aerospace Registration Form In association with O F C O N T E N T S INTERNATIONAL ACCREDITATIONS AMBA, of the Association of MBAs (United Kingdom), AACSB International, of the Association to Advance Collegiate Schools of Business, EQUIS, of European Foundation for Management Development
3 In the wake of recent macroeconomic transformations, financial crisis, government debt crisis, political turnarounds and institutional distrust, to name just a few, the Aerospace industry must adapt to cope with the new set of challenges. Subcontractors are global, OEMs multiply, and financing structures diversify. At the same time, new burdens appear, such as surging oil prices, carbon taxes, and wider offset conditions. The proposed series of intensive courses will focus on this challenging environment and these new data to analyze, develop and strategize on current and future business models. HEC Montréal April, 23-28, 2012 ww.esc-toulouse.fr/aerospace-intensive-program The Aerospace Management Intensive Program will be offered for the first time in April It is a joint HEC Montréal Toulouse Business School initiative that provides a unique opportunity for managers working in the aerospace industry to improve their knowledge of key management processes and discuss some of the most challenging issues in their field. The program consists of three seminars that will be facilitated by leading professors from both prestigious schools. Participants can register for one, two or all three seminars covering the following topics: 1) Launching a Program & Business Development, 2) Managing Subcontractors in Aerospace, and 3) Managing Customer Services in Aerospace. Each seminar consists of an elective course in the Aerospace Executive MBA program at Toulouse Business School (TBS). Industry participants that register for those seminars will therefore be mixed with regular TBS MBA students with solid industry experience and coming from 17 different countries. This unique blend of participants from several continents and various organizations (OEM, subcontractors, airlines, government, etc.) will in itself provide a very rich learning and networking experience. 1
4 2 Launching a Program & Business Development HEC Montréal : April 23-24, 2012 $ taxes 1.3 CEU 2 days - 9 a.m. to 5 p.m. Louis Hebert Course Speakers Leandro De Sa Content This course overviews growth strategies, challenges and issues in Aerospace and defense (A&D), with a special focus on servicing the A&D sector and working in a global world of opportunities for future growth. It brings you a very hands-on case-based and experiential approach to new markets, large program management and execution. It will be run concurrently by two lecturers of the partner institutions HEC Montréal and Toulouse Business School, providing a diverse approach to new markets and operations management for a sustainable growth. Program Growing and entering new markets Case study: Bombardier Aerospace: The C Series Dilemma Case study: Dogfight over Europe, Ryanair Cases of development in Aerospace in various markets Addressing mini-cases of aerospace developments in UAE, Eastern Europe, Russia and China Strategic, cultural, financial and operational issues in growing markets in various business and cultural environment Servicing aerospace markets Objective The objective of this seminar is to discuss business opportunities that bring additional value to the firm through business development. It will provide specific insights into the decision making process and operations of launching a program and more globally developing businesses. We will address the development of new markets resulting from business or product / services. Louis Hebert M.Sc. UQTR Ph. D. (Management) University of Western Ontario Professor, HEC Montréal Leandro De Sa MBA University of Chicago Ph. D. in Physics Adjunct Professor, Toulouse Business School Overview of large Program Management Advanced projects, innovation and product policies Financing and controlling large programs Operating programs, design, manufacturing, and customer services Talent, initiative and collaboration in large teams Governance in programs Participants This executive education seminar is addressed to managers of large programs, future programs or strategic business development. This will be a unique international and diverse forum of attendees, part of them attending the world renowned Toulouse Business School Aerospace MBA program. A prestigious guest speaker from the industry will be invited to discuss some strategic issues.
5 Managing Subcontractors in Aerospace HEC Montréal: April 25-26, 2012 $ taxes 1.3 CEU 2 days - 9 a.m. to 5 p.m. Content This course overviews the latest challenges and issues in Aerospace and Defense Subcontractors Management, including the new global supply chains, sustainability, green supply-chains, disruptions, Lean applications in aerospace, strategic relationships and new incentive models built-in through contracts and the lifecycle relationship. It provides a new holistic vision of subcontractors both a function of strong and global Aerospace and Defense (A&D) experiences worldwide and of a more sector-transverse vision of supply chains best practices and trends. It will be run concurrently by two lecturers of the partner institutions HEC Montreal and Toulouse Business School. Program Overview of the new challenges for A&D subcontractors Management Outsourcing and incentive model Strategic positioning Contractual framework, risk sharing Knowledge and capabilities Investment, funding and subcontractors business models Economics, flows and sustainability Global and green supply chains Jacques Roy Leandro De Sa Participants Course Speakers Jacques Roy MBA (Operations Research), Ph. D. (Major in Operations, minor in Economics) Professor, HEC Montréal A more in-depth overview of segments Defense and government contracts Space contractors, system and subsystem Design subcontracting Equipment subcontracting Production and customer support Objective Provide attendees with the latest sets of tools to manage efficiently a customer supplier relationship while looking ahead at the transformations upcoming. Its ambition is to reflect holistically about Subcontractors Management across multiple dimensions of contracts, time, risks, globalization, sectors, processes and practices This executive education seminar is addressed to managers of the customer subcontractor relationship, in the contracts, design, manufacturing or customer support areas. This will be a unique international and diverse forum of attendees, part of them attending the world renowned Toulouse Business School Aerospace MBA program. Leandro De Sa MBA University of Chicago Ph. D. in Physics Adjunct Professor, Toulouse Business School A prestigious guest speaker from the industry will be invited to discuss some strategic issues. Overview of best practices and trends across sectors Application to A&D Limitations and challenges: the next wave 3
6 4 Managing Customer Services in Aerospace HEC Montréal : April 27-28, 2012 $ taxes 1.3 CEU 2 days - 9 a.m. to 5 p.m. Gary F. Gebhardt Leandro De Sa Course Speakers Gary F. Gebhardt MBA Weatherhead School of Management Ph.D. (Marketing) Kellogg School of Management Visiting Professor, HEC Montréal Leandro De Sa MBA University of Chicago Ph.D. in Physics Adjunct Professor, Toulouse Business School Content This course overviews the latest challenges and issues in Aerospace and Defense Customer Services, including the management of life-cycle costs and contracts, asset management and valuation, and marketing and sales of services. It brings you a fresh vision of MRO and services, airlines needs and related product offering, ancillary revenues, and airframer design-to-service. It will be run concurrently by two lecturers of the partner institutions HEC Montréal and Toulouse Business School, providing a unique review of A&D drilled-down operations, finance, strategy and customer marketing data management in services. Program Overview of the market for Aerospace and Defense customer services management Life-cycle costs breakdown, structure and factors of influence Airline and MRO competitiveness and segmentation Contractual framework in customer support Specifications and design for customer-driven aerospace products Future trends in MRO and other services Processes and analysis of marketing, operations and design data Technology, operations and corporate development in MRO and other services Overview of best practices and trends in Customer Services Insights from market-oriented firms Customer-centric aerospace services models Methods for uncovering unmet needs and opportunities in a business-tobusiness context Objectives Provide attendees with the latest experience and analysis of customer services models and best practices. This course will focus on operations, finance and marketing of customer services from lifecycle costs to enhanced revenues. Participants This executive education seminar is addressed to managers in customer services, in the contracts, design, manufacturing or customer support areas. This will be a unique international and diverse forum of attendees, part of them attending the world renowned Toulouse Business School Aerospace MBA program. A prestigious guest speaker from the industry will be invited to discuss some strategic issues.
7 Registration Form Aerospace Management Intensive Program 1. Mrs.,Ms. Mr. First Name Family Name Date of Birth (IMPORTANT) / / 2. Home Address City Province, State Postal Code or ZIP Home Telephone 3. Name of Firm Department / Division Address Suite No. / Floor City Postal Code Province / Country 4. Title Office Telephone 5. Are you a Toulouse Business School graduate? Yes no Degree Year in which the degree was awarded 6. I authorize Toulouse Business School to contact me with information about its activities, in addition to those offered by the Educative Execution program. Yes no date signature 7. I have read the «General Information» and the «Cancellation Policy» Yes no Registration Fees - program participant will receive a copy of the invoice Please bill my organization invoice representative responsible for payment to my attention Name Department Address To invoice me personally (to my residence addresses above) Method of Payment Cheque enclosed (make cheque payable to ESC Toulouse) Credit card number Name of Cardholder Expiration Visa Master Card Amex Signature Please return this form: By fax: + 33 (0) By tbs.mba@esc-toulouse.fr By mail: Groupe ESC Toulouse Aerospace MBA 20 boulevard Lascrosses BP TOULOUSE Cedex 7 For more information : + 33 (0)
8 General Information and Registration Aerospace Management Intensive Program Registration Information - By fax: + 33 (0) By tbs.mba@esc-toulouse.fr - By Mail: Groupe ESC Toulouse Aerospace MBA 20 boulevard Lascrosses BP TOULOUSE Cedex 7 Discounts: 20% discount for three or more registrations from the same company made on the same date. 20% for a participant registered to the three seminars Discounts are not cumulative Certification and Credits Participants who successfully complete their program will receive a certificate of participation from HEC Montréal and Toulouse Business School. Seminars do not provide university credits; rather, they give participants continuing education units (CEU). This unit of measurement is a standardized instrument used to recognize continuing education in accordance with SOFEDUC s learning assessment criteria. One continuing education unit corresponds to 10 hours participation in a professional development program. CEUs cannot be turned into university credits. Cancelation Policy A verbal cancellation, followed by a written confirmation is required for all cancellations. Participants incur the following fees or penalties for withdrawing from a course: As of the last business day before the program begins: 100% of registration fees; From two (2) to five (5) business days before the program begins: 25% of registration fees. Fees and Payment All seminars are taxable. Fees include educational materials, continental breakfast, coffee breaks and lunch at Le Cercle restaurant (unless specified otherwise). Parking fees are not included. You may pay by credit card or by cheque. Payment by Interac is not available. Registration fees must be paid in full before the program begins. Participants from outside Canada must pay all fees twenty (20) business days before the program begins. ESC Toulouse reserves the right to cancel any training program. In such a case, ESC Toulouse s responsibility will be limited to reimbursing all registration fees already paid. For more information : + 33 (0) Note: Masculine gender is used throughout this document solely for the purpose of simplicity and byno means with the intent to discriminate. INTERNATIONAL ACCREDITATIONS AMBA, of the Association of MBAs (United Kingdom), AACSB International, of the Association to Advance Collegiate Schools of Business, EQUIS, of European Foundation for Management Development Pr
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