Ronald K. Satterfield, Ph.D.

Transcription

1 Page 1 Ronald K. Satterfield, Ph.D. Information Systems and Decision Sciences Dept. University of South Florida 4202 E. Fowler Avenue - CIS 1040 Tampa, FL Voice: (813) Fax: (813) RSATTERF@.usf.edu Education Ph.D. Indiana University. Major field of Operations Management with a minor in Marketing and work-in-depth in Decision Sciences. Awarded MBA, Eastern Illinois University. Awarded B.S. in Business, concentration in Operations Mgt., Eastern Illinois University. Awarded Teaching Experience Assistant Professor and Instructor, Information Systems and Decision Sciences Dept., College of Business Administration, University of South Florida. Teaching courses in Operations Management and Service Operations Management, Statistics, and Mathematical Modeling in USF s Undergraduate, MBA, Executive MBA, MBA for Physicians, and MD/MBA programs. Responsible for designing and implementing the Operations and Service Operations curriculum at the Graduate level present. Instructor, Computer and Operations Management Dept., Lumpkin College of Business, Eastern Illinois University. Taught introductory undergraduate courses in Operations Management Associate Instructor, Operations Management Department, School of Business, Indiana University. Taught introductory undergraduate courses in Operations Management Instructor, School of Business, Indiana University-Purdue University at Indianapolis. Taught introductory undergraduate course in Operations Management. Fall, Adjunct Instructor. University of Wisconsin--Eau Claire. Taught undergraduate courses in Operations Management and Management Science

2 Page 2 Instructional Programs and Curricula Developed & Administered Designed curriculum and delivery methods for ISM-6436 Operations Management and Supply Chain Processes. This course, delivered on both a 16-week and 12-week basis, teaches principles of operations and supply chain management to students enrolled in USF s Masters in Information Systems program. The course is delivered via asynchronous online delivery. Designed curriculum and delivery methods for QMB-6305 Management Decision Analysis. This basic course in graduate statistics is delivered using a blended model of live and online instruction. Students in this course are mostly enrolled in USF s Masters of Business Administration program. Designed curriculum and delivery methods for GMS-7930 Management Decision Analysis. This live-instruction course presents basic statistical analysis to students enrolled in USF s Healthcare Certificate program. The program, offered through USF Health, includes students enrolled in graduate study in medicine, nursing, pharmacy, and physical therapy. Designed curriculum and delivery methods for ISM-3431 Operations and Supply Chain Processes. This course teaches principles of Operations and Supply Chain Management to undergraduate students earning a degree in Information Systems. Designed curriculum and delivery methods for Lean Six Sigma, a semi-annual graduate course in Lean Management, Six Sigma, and Process Improvement. This innovative one-week immersion experience teaches principles of Lean and Six Sigma using in-class exercises, guest speakers, offcampus tours, and case projects. Designed curriculum and delivery methods for QMB-6603 Operations Management and Quality Enhancement. In this accelerated MBA course I heavily use distance learning technologies. I have shifted roughly half my course content to asynchronous delivery and regularly hold online office hours at times convenient to my students. All assignments are turned in, graded, and returned electronically. This delivery method has been very well received by my students, particularly those working full-time jobs while pursuing a degree. Executive Director, The Business of Medicine. This 16-part online program delivers business education to physicians and other healthcare professionals using an asynchronous model. Duties include counseling faculty in design and delivery of courses, interfacing with physician students, and representing USF s interests in this public/private partnership program Faculty coordinator of the BAMA/USF Certificate Program in Operations Management. Designed curriculum and policies for this 10-session program intended for local practicing manufacturing managers. This program is the product of a partnership between the University of South Florida and the Bay Area Manufacturers Association Teaching Materials Authored Lead author of Practicing POM with Dr. James H. Patterson of Indiana University. This book was a series of challenging quantitative practice problems designed to accompany the 5 th edition of Production and Operations Management by Everett E. Adam, Jr., and Ronald J. Ebert

3 Page 3 Instructor's Manual with Tests and Transparency Masters by T.S. Lee and Ronald K. Satterfield, to accompany the 5 th edition of Production and Operations Management by Everett E. Adam, Jr. and Ronald J. Ebert. The work included solutions to text exercises, test questions, outlines for sample lectures, and teaching notes for an accompanying set of videos. Outside Activities Six Sigma Black Belt. Provided assistance to the Mosaic Company, a global producer of crop nutrients with significant operations in Florida. Helped Mosaic with data analytics in the study of employee hand injuries. Also helped develop a strategy to reduce instances of hand injuries in the workplace. Provided assistance to Aso, LLC, a large producer of private-label wound care products with American operations based in Sarasota, Florida. Aso sought assistance with data analysis in understanding certain supply chain problems. Associate Board Member, USF Federal Credit Union. Providing leadership and guidance in operating this $420 million financial institution serving more than 30,000 members in the USF community. Chair of the Supervisory Committee, USF Federal Credit Union. Lead a committee of credit union members to assure this $420 million financial institution meets all Federal regulations and serves the interests of its more than 30,000 members in the USF community. External consultant to the Hillsborough County Department of Children s Services Family Therapy Program. This innovative program uses a basic manufacturing environment as part of a therapy regimen for severely emotionally disturbed children and teens. Provide ongoing technical advice on product development and principles of manufacturing and assembly. External consultant to a large real estate firm with multiple offices in the Tampa Bay area. Lead a group of USF students in process improvement for a back-office contract-to-close process. External consultant to a large retail grocery concern seeking assistance with statistical analysis of product loss of bakery goods. Attended LAI Lean Educator s Conference, Minneapolis, MN, May, Attended Informing Science Conference, Macon, GA, June, Board member, Apollo Beach Chamber of Commerce. Assists with guiding and managing this organization of entrepreneurs and business professionals. April 2007 to December, Volunteer, Apollo Beach Manatee Arts Festival, Apollo Beach Chamber of Commerce. Assembled a culinary arts venue in conjunction with the annual Apollo Beach Manatee Arts Festival. The venue includes culinary competitions and demonstrations by professional chefs as

4 Page 4 well as high school and middle school students enrolled in culinary arts programs. Working closely with the School District of Hillsborough County in this venture From Piecework to Process: A Broader Perspective of Future Medical Practice, invited presentation to the American Society for Reproductive Medicine, February 27, 1999, Tampa, Florida. Member, Board of Directors, Bay Area Manufacturers Association. Term July 1998 through June the BAMA/USF Certificate in Operations Management Program. February, the BAMA/USF Certificate in Operations Management Program. February 7, Chairman, Education Committee, Bay Area Manufacturers Association, July present. Service Operations Management in Health Care, a seminar presented to participants in the Business Administration Skills Certificate Program for USF College of Medicine Personnel, August 5, What Manufacturers Can Learn from Service Industries About Customer Service, presentation to the general membership of the Bay Area Manufacturers Association, June 20, Invited review of Principles of Operations Management by Barry Render and Jay Heizer. Requested by Prentice-Hall, Inc. June, Reviewed papers for potential presentation at the 23rd Annual Meeting of the Decision Sciences Institute, November 22-24, 1992, San Francisco, CA. Serving as discussant in the Group Technology/Cellular Manufacturing session, POM- Manufacturing track, 23rd Annual Meeting of the Decision Sciences Institute, November 22-24, 1992, San Francisco, CA. Coordinator of the Indiana Operations Management Symposium. The symposium was attended by over 70 faculty and doctoral students from 15 universities and consisted of an all-day series of research presentations. Personally responsible for all arrangements necessary for making the Symposium a reality Publications and Presentations Designing Distribution Systems to Support Vendor Strategies in Supply Chain Management, with Dr. E. Powell Robinson of Texas A&M University. Decision Sciences, v. 29, n. 3, Summer 1998.

5 Page 5 Simulating Decision Making in Mult-Attribute Reverse Auctions, with Dr. Joni Jones and Doctoral Candidate Monica Chiarini Tremblay of the University of South Florida. Presented at the annual INFORMS meeting, October 24-7, 2004, Denver, CO. Simulating Multi-Attribute Auctions for Supply Chain Negotiation, with Dr. Joni L. Jones and Doctoral Candidate Monica Chiarini Tremblay of the University of South Florida. Submitted for presentation at the 12 th Americas Conference on Information Systems to be held in Acapulco, Mexico, August 4-6, Using Logistic Regression in Designing Profit-Maximizing Distribution Systems, invited research presentation, 5 th International Conference of the Decision Sciences Institute, July 1999, Athens, Greece. Differences in Manager and Customer Perceptions of Service, single-authored, presented at the 29 th Annual Meeting of the Decision Sciences Institute, November 1998, Las Vegas, NV. Integrating Logistic Regression with Knowledge Discovery Systems with Dr. Donald J. Berndt of the University of South Florida. Presented at the Association for Information Systems 1997 Conference on Information Systems, August 15-17, 1997, Indianapolis, IN. Decreasing Patient Mortality and Improving Hospital Efficiency through an Integrated Care System", Steven Gorman, M.D. Presented at the Annual Meeting of the Decision Sciences Institute, November 23-26, 1996, Orlando, FL. Designing Distribution Systems To Support Vendor Strategies in Supply Chain Management, with Dr. E. Powell Robinson. Presented at the Indiana University Supply Chain Management Symposium, an invited symposium showcasing new research in supply chain management. May 17-18, 1996, Bloomington, IN. An Integrated Framework of Profit Maximizing Distribution System Design with Dr. E. Powell Robinson. Presented at the Annual Meeting of the Decision Sciences Institute, November 20-22, 1995, Boston, MA. Teaching Operations Strategy: A Computer-Based Interactive Approach, with Dr. Morgan Swink. Presented at the Annual Meeting of the Decision Sciences Institute, November 21-23, 1993, Washington, D.C. Conjoint Analysis: A Means for Formulating Operations Strategy, with Dr. Morgan Swink. Presented at the Annual Meeting of the Decision Sciences Institute, November 22-24, 1992, San Francisco, CA. Customer Service Implications for Least-Cost Distribution System Design, with Dr. E. Powell Robinson, Jr. International Journal of Physical Distribution and Logistics Management, v. 20, n. 4, 1990, p Distribution System Design with Customer Service Dependent Demand, with Dr. E. Powell Robinson. Appearing in Logistics Research and Education: An Agenda for the 1990's, John R.

6 Page 6 Grabner, Martha Cooper, and Cynthia L. Coykendale (eds.), Eighteenth Annual Transportation and Logistics Educators Conference, 1988, Council of Logistics Management Annual Conference, Boston MA, October 9-12, Customer Service: Implications for Distribution System Design, with Dr. E. Powell Robinson, Jr. Paper Presentation at the ORSA/TIMS Joint National Meeting, St. Louis MO, October 25-28, The Perceptions of Hospital Material Managers, with Dr. Joyce L. Grahn. Hospital Material Management Quarterly, v. 8, n. 1, August 1986, p Changing Pressures on Hospital Materials Managers, with Dr. Joyce L. Grahn. Journal of Health care Material Management, v. 3, n. 5, September-October 1985, p A Model for Future Studies in Hospital Materials Management, with Dr. Joyce L. Grahn. Appearing in Proceedings and Abstracts, Michael O'Neill and Robert Olsen (eds.), American Institute for Decision Sciences Western Regional Conference, March 1985, Monterey CA, v. 14, p Materials Management Practices in the Hospital Industry, with Dr. Joyce L. Grahn. Appearing in Production and Operations Management Area Program Proceedings, Jerry Geisler and Ardeshir Lohrasbi (eds.), Midwest Business Administration Association Conference, March 1985, Chicago IL. Effects of DRGs and Competition on Hospital Materials Management, with Dr. Joyce L. Grahn. Paper presentation at the Midwest Business Administration Association meeting, April 1984, Chicago, IL. Operations/Marketing Communication: An Exploratory Update, with Dr. Joyce L. Grahn. Paper presentation at the Midwest Business Administration Association meeting, March 1983, Chicago, IL. Other Activities Board member, Apollo Beach Chamber of Commerce. Assists with guiding and managing this organization of entrepreneurs and business professionals. April 2007 to December, Volunteer, Apollo Beach Manatee Arts Festival, Apollo Beach Chamber of Commerce. Assembles a culinary arts venue in conjunction with the annual Apollo Beach Manatee Arts Festival. The venue includes culinary competitions and demonstrations by professional chefs as well as high school and middle school students enrolled in culinary arts programs. Working closely with the School District of Hillsborough County in this venture From Piecework to Process: A Broader Perspective of Future Medical Practice, invited presentation to the American Society for Reproductive Medicine, February 27, 1999, Tampa, Florida.

7 Page 7 Member, Board of Directors, Bay Area Manufacturers Association. Term July 1998 through June the BAMA/USF Certificate in Operations Management Program. February, the BAMA/USF Certificate in Operations Management Program. February 7, Chairman, Education Committee, Bay Area Manufacturers Association, July present. Service Operations Management in Health Care, a seminar presented to participants in the Business Administration Skills Certificate Program for USF College of Medicine Personnel, August 5, What Manufacturers Can Learn from Service Industries About Customer Service, presentation to the general membership of the Bay Area Manufacturers Association, June 20, Invited review of Principles of Operations Management by Barry Render and Jay Heizer. Requested by Prentice-Hall, Inc. June, Reviewed papers for potential presentation at the 23rd Annual Meeting of the Decision Sciences Institute, November 22-24, 1992, San Francisco, CA. Serving as discussant in the Group Technology/Cellular Manufacturing session, POM- Manufacturing track, 23rd Annual Meeting of the Decision Sciences Institute, November 22-24, 1992, San Francisco, CA. Coordinator of the Indiana Operations Management Symposium. The symposium was attended by over 70 faculty and doctoral students from 15 universities and consisted of an all-day series of research presentations. Personally responsible for all arrangements necessary for making the Symposium a reality