Improvement Analyst POST NA

Transcription

1 Improvement Analyst POST NA

2 Recruitment Application Pack Improvement Analyst

3 Improvement Analyst Contents About Clackmannanshire Council Job Profile Person Specification Recruitment & Selection Process Terms & Conditions

4 About Clackmannanshire Council Clackmannanshire Council is one of 32 Scottish unitary local authorities, serving a community of over 51,000 citizens in central Scotland. We share our borders with Stirling, Falkirk, Fife and Perth & Kinross. Geographically, Clackmannanshire is the smallest mainland local authority in Scotland stretching across 159 square km. The Council consists of 5 multimember wards returning 18 Council members. In recent years, Clackmannanshire has experienced a transition from a traditional employment base of mining, brewing and textiles to more service based jobs. And, because of our central location and good transport links we have seen an increase in the number of commuters. This brings opportunities for new business growth as well as presenting social challenges such as unemployment and relative deprivation in some of our communities Consequently, we are an organisation that is changing as new expectations about customer service, financial sustainability and partnership working are becoming increasingly evident in the work that we do. To address our rapidly evolving environment we have embarked on a major programme of change " Making Clackmannanshire Better" which is about having better services, better opportunities and better communities, by: meeting customer's changing needs improving customer experience improving performance while reducing costs increasing efficiencies Our changing environment offers our staff tremendous opportunities for personal development and a diversity of experience which are all underpinned by our core values: Commitment, Trust & Partnership Openness and Accountability Respect and Dignity Equity, Fairness and Inclusion More information about our work and details on our structure and finances are available on our website, If you feel that you have the skills and personal drive to match our ambition and make a real and lasting contribution to the people of Clackmannanshire we would love to hear from you.

5 POST Improvement Analyst GRADE 8 SALARY 30,587-34,437 HOURS OF DUTY 35 LOCATION REPORTING TO RESPONSIBLE FOR Clackmannanshire Project Lead for Scottish Attainment Challenge Supporting performance, quality monitoring, improvement planning, reporting and research. This job profile sets out the principal responsibilities of the post at the time it was compiled. Such duties may vary from time to time without changing the general character of the duties or the level of the responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post.

6 OVERALL PURPOSE AND KEY FUNCTIONS The improvement analyst will be responsible to the Scottish Attainment Challenge in Clackmannanshire for a flexible and responsive improvement and performance analysis service. The analyst will be responsible for ensuring data and information is available that gives a full picture of progress and analysis of where further improvement is needed. The analyst will be required to consider the information needs of a wide range of stakeholders involved in the Scottish Attainment Challenge; Project Lead and Team Members; the Scottish Government and Education Scotland, service managers, elected members, council committees, head teachers and heads of establishment, Parent Councils and continuous improvement officers. MAIN DUTIES AND RESPONSIBILITIES Performance Reporting Develop effective and efficient systems and methods for timely collection, recording, analysis and dissemination of Scottish Attainment Challenge (SAC) related information in accordance with legislative requirements and relevant statistical codes of practice. Contribute to the development of SAC statistical and business intelligence resources to support performance management, evaluation of outcomes as well as statutory, partnership, council, service and project specific requirements. Contribute to statutory local and national reporting on inequalities of outcome and national surveys using full range of data sources from socio-economic, health, early years, educational attainment and wider achievement sources. Meet appropriate deadlines and manage workload to ensure that information is collated and available in an agreed format for a range of audiences and partners. Demonstrate a high level of initiative and independence with minimal managerial direction Create, update and maintain interactive databases, spreadsheets, covalent, as well as other relevant reporting tools. Interrogate, extract and analyse appropriate data tools and systems so that improvement, particularly in relation to attainment of most disadvantaged young people is monitored effectively and in a timely manner Establish and lead on the development of mechanisms within SAC to capture and monitor customer/service user/stakeholder feedback and other qualitative data. Present research and statistical analysis to internal and external stakeholders/audiences to include written reports, presentations, online formats and digital media in a way that is accessible and appropriate to the audience. Providing guidance and training to schools and establishment staff, service managers and other offices in the effective use of statistics and business intelligence data and performance management as it serves the aims and objectives of the Scottish Attainment Challenge in Clackmannanshire Council (making relevant links with Insight?), including collecting and using key data to track performance. To identify and analyse national and comparator performance information and provide reports for the service leadership team, council committees and partnership groups in order to inform strategic planning. To provide benchmarking information, against a range of local and national measures, indicating the Councils performance with a specific focus on children with barriers to learning due to socio-economic disadvantage.

7 Assist in the development of survey methodologies, procedures and guidance on the collection of survey data and in the undertaking of surveys and associated analysis and reporting of survey data. Communication & Partnership Working Maintain effective active communication with data producers and data users. Maintain close links with national agencies responsible for educational data analysis and improvement Work with appropriate managers in a strategic capacity giving an overview and practical assistance around improvement, performance and statistical requirements. Attend and support improvement and performance related meetings. Research, Audit, Inspection and Analysis Compile reports summarising results and outcomes of surveys, activity, performance, quality assurance. Present data using a range of methods and tools Provide analysis and reflection on reasons behind performance matters, trends/surveys, and audit activity. Ensure that local practices are developed in line with relevant national guidelines and in line with appropriate legislation including the Data Protection Act 1998 and the Public Records (Scotland) Act Such other tasks as the manager may delegate from time to time which could be reasonably expected within the level of the post. JUDGEMENTS AND DECISIONS KNOWLEDGE, SKILLS, EXPERIENCE AND QUALIFICATIONS Essential Educated to degree level or equivalent experience and knowledge. Relevant demonstrable experience of working in a performance and/or research setting Understanding and/or experience of Improvement Methodology Advanced problem-solving, analytical and numeracy skills. Excellent verbal and written communication skills, good working knowledge of Word & Excel and ability to produce reports both statistical and with analytical narrative. Ability to plan their own work Ability to work to deadlines Ability to understand and analyse qualitative and quantitative information. Ability to use IT/data systems Ability to undertake consistent and methodical tasks such as data collection and spreadsheet updating, as well as correlating statistical information in a preferred format e.g. percentages, graphs etc. Experience of working to tight timescales and producing reports under pressure. Interpreting and assessing written and verbal information from a range of sources Requirement for prolonged, focused mental attention and detailed analysis. Evaluate and report on quality assurance issues. To recognise when issues require to be reported to manager.

8 Handle data securely which potentially can be confidential and sensitive. Self motivated and able to work on own initiative. Desirable Knowledge or experience of working in an educational environment Knowledge of Scottish Attainment Challenge An understanding of the National Improvement Framework Demonstrate a high degree of interpersonal skills and an ability to engage with individuals and groups at all levels. Experience in developing and using survey tools and in analysing and presenting complex survey data. Familiarity with existing educational benchmarking tools such as Insight ACCOUNTABILITIES / SPECIAL FEATURES The post holder should: Demonstrate a high level of analysis, problem solving, creative thinking and planning. Demonstrate ability to interpret legislation and policy directives and apply to policy, practice and service development. Be willing to engage with national and international research to improve practice and learn from others exercise sound judgement, creativity and tenacity to drive or support the development of appropriate strategies. Demonstrate the ability to work collaboratively with a wide range of partners, colleagues and stakeholders, including across schools, regional arrangements and nationally. Manage and prioritise their own workload working to tight timescales and requirements. Be able to work flexibly in a changing environment and manage conflicting interests and priorities. Understand that travel may be required e.g. to attend conferences, visit other authorities etc. SUPERVISORY RELATIONS The post holder will report to the Project Lead for Scottish Attainment Challenge HEALTH AND SAFETY Compliance with the Council s policies and statutory obligations in Health and Safety within their own work area, and is expected to play a full part in the promotion of a positive Health and Safety culture across the Service. EQUAL OPPORTUNITIES At all times uphold and further the Council s policy commitment and legal obligations to the promotion of equality of opportunity and the fair, equitable and non-discriminatory treatment of service users, colleagues and partners.

9 AUTHORISATION Signed (Immediate Manager)... (Date) Signed (Head of Service)... (Date)

10 JOB TITLE Improvement Analyst SERVICE Educational Services FACTOR Qualifications and Training ESSENTIAL First degree (or equivalent experience and knowledge) Means of Assessment Application Certificate DESIRABLE Means of Assessment Occupational Experience Experience of working in performance and or research setting Understanding or experience in Improvement Methodology Application Interview Reference Application Interview Reference Experience of working in an educational environment Experience of developing and using survey tools Application Interview Application Interview Good working knowledge of computer packages Application Interview Reference Occupational Experience Ability to understand and analyse qualitative and quantitative information Application Interview Skills/ Knowledge Ability to evaluate and report on qualitative issues Application Interview Knowledge of Scottish Attainment Challenge Understanding of National Improvement Framework Application Interview Application Interview

11 Familiarity of existing educational benchmarking tools such as Insight Application Interview Other requirements Can build relationships and networks at all levels Be willing to engage with national and international research to improve practice and learn from others Interview Interview Signed :... (Immediate Manager) Date :... Signed :... (Head of Service) Date :...

12 Recruitment and Selection Process Apply online at Closing date is Sunday 4 th December 2016 Interviews are scheduled to take place of Tuesday 13 th December 2016 All short listed candidates will be notified by at each stage of the process. Candidates will be advised of the outcome of the recruitment process as soon as possible.

13 Recruitment Charter Our commitment to you, the job applicant Clackmannanshire Council is an equal opportunities employer and is committed to promoting equality and social inclusion. The Council s aim is to ensure that unlawful or otherwise unjustifiable discrimination does not take place at any stage of recruitment. We will treat you in a polite, helpful and friendly manner at all times. When we write to you, we will give you the name, telephone number and address of the member of staff who will deal with initial enquiries. We will treat the information you provide in confidence. Only Human Resources staff and the Service involved in the recruitment procedure will see your application form. In accordance with the Data Protection you are advised that information you provide on an application form will be used for recruitment, selection and equal opportunities purposes and may subsequently be used for payroll and personnel purposes on Clackmannanshire Council s computerised systems. You will receive an instant automated acknowledging your on-line application has been successfully received by the Council We will normally advise you if you are being selected for interview or not within 2 weeks of the closing date for the post. (For certain posts where a Recruitment Committee or members of a School Board are involved, this timescale may be varied). We will give you reasonable notice of the date of the interview and if you are required to make a presentation to the interviewing panel a minimum of 1 week s notice will be given. If you are disabled and meet the essential criteria and tick the guaranteed interview box on the application form, you will be invited to interview The Council will make any particular arrangements you need to enable you to attend the interview, e.g. a location with ramp access, a sign language interpreter, information in large print, interpreter. If you have particular

14 requirements, please contact the named individual on the accompanying letter for assistance to discuss your needs. Full-time jobs within the Council, other than those granted exemptions, are eligible to be considered for job share. We ask you to provide personal details on the Equal Opportunities questionnaire. This information is not revealed to the selection panel but used to monitor our recruitment process. The information you provide on your application form will play a vital part in deciding whether you will be called for interview. It is important that you complete the application form as fully and as accurately as possible. (On occasion applicants do not give enough relevant information about themselves and their experience). If you notify us you are unable to attend for interview at the time requested, we will try where possible to make alternative arrangements. This will however depend on the urgency to fill the post and / or availability of panel members. If you are the successful candidate we will take up all references. Satisfactory references will have to be received before any formal offer of appointment is made For certain posts where there is a requirement for a PVG check, for which the timescale for receipt can vary no formal offer of appointment will be made until clearance has been received. You should consider this when handing in notice from your current position. If you have been unsuccessful at interview, we will normally advise you in writing, within 2 weeks. Feedback will be available from the chair of the selection panel if requested. We are committed to achieving the standards we have set and acting on feedback from our customers. We welcome your comments. Please write / e- mail to the address below. Contact: HR Team Leader Kilncraigs, Greenside Street Alloa FK10 1EB humanresources@clacks.gov.uk

15 Terms & Conditions The information set out below relates to the post of Improvement Analyst. The successful candidate will be issued with detailed particulars. 1. Conditions of Service The Conditions of Service applicable to this post are the Scottish Joint Council for Local Government Employees, National Agreement on Pay & Conditions of Service. 2. Salary Scale The salary scale applicable to this post is SS 8 (SCP 65 to SCP 73). Progression within the salary scale is by annual increments payable each year, subject to six months service in the grade. 3. Health Assessment Clackmannanshire Council will reserve the right to make the appointment subject to a satisfactory medical assessment. 4. Pension Employees will contribute to the Pension Fund unless they specifically opt to make other appropriate pension arrangements. Full details of the Pension Fund will be made available to the successful candidate. 5. Working Hours The post holder will work 35 hours per week. A flexible working hours' scheme is in operation where applicable.

16 6. Annual Leave / Public Holidays The annual leave entitlement for full time posts is between 28 and 33 days (pro rated for part time / job share posts). The leave year runs from 1 April to 31 March. There are 7 public holidays designated by the Council each year (pro rated for part time / job share posts). 7. Smoking At Work Clackmannanshire Council operates a no smoking policy within its workplaces. 8. Maternity Leave / Pay Clackmannanshire Council operates a maternity leave scheme details are available on request. 9. Equal Opportunities in Employment Policy Statement (an extract) Clackmannanshire Council will not discriminate in any aspect of employment on the grounds of colour, race, nationality, ethnic origin, religion, social background, marital status, sexual orientation, sex, age or disability except in those cases where an exemption applies. 10. Health & Safety The policy of Clackmannanshire Council is: (a) (b) To ensure in so far as it is reasonably practicable to do the health and safety of all its employees at work and those others who may be affected by the Council's operations. To comply with all relevant Health & Safety Legislation. It is the duty of employees while at work: (a) To take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions.

17 (b) (c) To report any defects in equipment, dangerous work situations, or dangerous occurrences to their immediate supervisor by the quickest possible means. To co-operate in so far as it is necessary to allow Clackmannanshire Council to comply with their duties under Health and Safety legislation. 11. Relocation Expenses Clackmannanshire Council may pay Removal expenses (including Legal / Disturbance and Lodging Allowances where appropriate) to a new employee if applicable in accordance with the Local Agreement. (Details available on request.) 12. Notice The minimum period of notice you must give the Council in general is one completed pay period. For some groups of staff this is extended to between 4 to 12 weeks. (Details available on request.)

18 Interview Arrangements All candidates should note the dates of the recruitment timetable and ensure that they can be available to meet the scheduled arrangements. Notes: (a) The successful candidate will be asked to submit a completed health questionnaire so that the necessary medical clearance can be obtained prior to commencement of employment. (b) If you are the successful candidate your reference will be written to after interview. One must be from your current or most recent employer who may be contacted and can comment on your experience and competence for this post. Please state their position in the company / organisation. It would be helpful if candidates could also advise their referees of these arrangements. Please note that this sheet is intended as a guide only. If you are selected for any of the interview stages, detailed particulars will be sent to you.