Amdocs Mobile Financial Services

Transcription

1 Amdocs Mobile Financial Services The cashless pioneer re-defining money since 2001 financial inclusion ecosystem innovation

2 the next-generation Mobile Financial Services solutions The rapid penetration of the mobile phone among all segments of the economic strata coupled with a high convenience usage factor provides a unique opportunity for communication service providers and financial institutions to offer a wide range of mobile financial experiences from basic services like top-ups and remittances to advanced financial products like savings, insurance and loans. For more than 30 years, Amdocs has ensured service providers success and embraced their biggest challenges. With more than a 12-year track record of mobile money success spanning over 50 implementations worldwide and support for over 650 million end-users, Amdocs is redefining the boundaries of traditional financial services. Uniquely the company combines the most comprehensive and advanced financial grade platform along with a dedicated center of excellence to accelerate market adoption of mobile financial services. As proven in mature mobile money markets, mobile financial services are becoming a valuable customer acquisition and retention channel for CSPs, with the network churn among active mobile money users approaching 0% and MFS revenues approaching up to 20% of total revenues in the most successful markets. Why are people unbanked? World Bank s Global Findex shows that 3/4 of the world s poor do not have a bank account, not only because of poverty, but also due to costs, travel distance and paper work involved. For the 2.5 billion unbanked and 3 billion under-banked population in the world, the mobile device represents the best chance for affordable financial inclusion. Image courtesy of Oxfam 2

3 Over 14 years of experience as the cashless pioneer, launching world s first mobile money implementation with Globe GCash in global implementations 650 million served users 16bn transaction (est 12) CSP Bank / Financial Institution Top-Up & Payments Distributor 3rd Party Payment Service Provider 3

4 Amdocs provides the most comprehensive and flexible platform that supports all phases in the user s MFS adoption journey Amdocs offers a unified mobile financial services platform that powers any transaction across the entire financial services ecosystem. The financial-grade performance ensures transaction security, convenience and best-in-class operational reliability; and empowers service providers to leverage existing telecom infrastructure to operationalize customer insight and provide a single point of sale and service. Digital Commerce Direct Carrier Billing Digital Commerce Manager Enterprise Payment Processing Express Top-Ups Mobile Money Retailer Unified Wallet Converged Payments Loyalty & Gifting Single Wallet Supply chain management International Remittances Micro-Banking Savings Micro-Loans Micro-Insurance 4

5 Financial Inclusion: Industry s most comprehensive and advanced financial grade platform to deliver affordable and scalable financial services to the unbanked and underbanked helping service providers to tap into new market segments and capture new revenue streams Ecosystem: A dedicated mobile financial services center of excellence to help manage smooth technical operations as well as a team of consultants to accelerate the market adoption for mobile money implementations Expand 3rd party partner relationships with a trusted advisor that enables partner identification, onboarding and ongoing partnership management Business Benefits: Accelerate customer acquisition with fast and easy onboarding, agile know your customer (KYC) procedures and a revolutionary single wallet offering ecosystem Gain operational peace of mind with a dedicated center of excellence team for expert program management, best practices, market knowledge and skilled engineering resources to support end-to-end program needs, from vision and strategy to implementation, and 3rd party integration through ongoing support Enhance the customer experience by providing an intuitive, secure and convenient way to conduct cashless transactions Reduce network churn and increase customer stickiness and long-term customer lifetime value by being the trusted mobile money provider Financial Inclusion InnovatION Support simple real-time banking services and real-time settlement and clearance with a financial grade platform that provides built-in checks, high security and easy configurations Eliminate technology barriers and accelerate merchant acceptance for mobile money with a vendor agnostic platform that enables seamless integration with existing merchant hardware and software Monetise previously unprofitable consumer segments with affordable, accessible and secure mobile-phone based budget banking services Quickly adapt to dynamic market changes and regulatory requirements with a service creation platform that enables on-the-fly deployment of business services Innovation: Partner with the cashless pioneer that is redefining the boundaries of financial services 5

6 Mobile MONEY HALL OF FAME: INNOVATION CURVE 2004 Money First commercial mobile money deployment globally 2008 Agent Experience First unified ewallet platform for voucherless electronic recharge and bill payments for multiple lines of business 2010 Costs First hosted MFS Platform in (SaaS) 2007 Sending Money Home First mobile-to-mobile international remittance 2009 Banking First end-to-end mobile phonebased banking solution 2014 Re-Define Consumer Experience Re-defining consumer experience with the single wallet 6

7 About Amdocs For more than 30 years, Amdocs has ensured service providers success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.2 billion in fiscal 2012, Amdocs and its 20,000 employees serve customers in more than 60 countries. Amdocs: Embrace Challenge, Experience Success. For more information, visit Amdocs at For the most up-to-date contact information for all Amdocs offices worldwide, please visit our website at Copyright 2014 Amdocs. All Rights Reserved. Reproduction or distribution other than for intended purposes is prohibited, without the prior written consent of Amdocs. Amdocs owns or has rights to use trademarks or trade names in conjunction with the sale of our products and services, including, without limitation, each of the following: Amdocs, Bridgewater Systems, ChangingWorlds, Clarify, Cramer, CES, Collabrent, DST Innovis, Ensemble, Enabler, Intelecable, Intentional Customer Experience, JacobsRimell, jnetx, MX Telecom, OpenMarket, Qpass, SigValue, Streamezzo, Stibo Graphic Software, Xacct, Aging in Place, Embrace Challenge, Experience Success, and Quality Consumption.