Volvo Trucks June Volvo Group. Volvo Group image

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2 2 Volvo Group Volvo Group image

3 3 The Volvo Group is one of the world s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Volvo Group also provides complete solutions for financing and service.

4 The Volvo Group, which employs about 110,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. Volvo Trucks 4

5 5 The Volvo Group s vision is to become the world leader in sustainable transport solutions by creating value for customers in selected segments pioneering products and services for the transport and infrastructure industries driving quality, safety and environmental care working with energy, passion and respect for the individual

6 6 Corporate core values Safety Quality Environmental care

7 We work with energy, passion and respect for the individual. The Volvo Way is a guide for our behavior as leaders and team members. Volvo Trucks 7

8 8 Volvo Group Organization Group Trucks Sales & Marketing EMEA Group Trucks Sales & Marketing Americas Group Trucks Sales & Marketing and JVs APAC Group Trucks Operations Group Trucks Technology Construction Equipment Business Areas Volvo Financial Services

9 9 Segment Sales Net Sales 2013: USD 41.5 billion Customer Finance 3% Volvo Penta 3% Buses 6% Other 3% Trucks 65% Construction Equipment 20% As of 12/31/13

10 10 Our History 1927 Volvo is founded by Assar Gabrielsson and Gustaf Larson, who decide to create safe vehicles of high quality. The first passenger car is manufactured in Gothenburg and in the following year, the first truck an instant success. In the following decades, Volvo grows into a Group and a number of operations come into existence: the manufacture of car, marine and industrial engines, buses, construction equipment and components for the aircraft industry. A series of company acquisitions in various industry segments further strengthens the Group.

11 11 Our History 1999 Volvo Cars is sold to the Ford Motor Company Volvo Group acquires Renault Trucks and Mack Trucks The Volvo Group acquires Nissan Diesel (currently known as UD Trucks) The Volvo Group acquires Lingong, Chinese manufacturer of construction equipment Establishment of joint venture company with Eicher Motors The aerospace component company Volvo Aero is sold to the British engineering group GKN.

12 12 Global Operations Production Own facilities and facilities with ownership 50% Production facilities

13 13 Global Operations Sales & Employees North America Net Sales 23% 16,397 Europe Net Sales 39% 52,334 Asia Net Sales 20% 17,953 South America Net Sales 11% 6,275 Other Net Sales 7% 2,574 Net Sales 2013: USD $41.5 billion Regular employees Dec 31, 2013: 95,533

14 14 Volvo Group Financial performance , USD billion Net Sales 41.5 Operating Income

15 15 Volvo Group Trucks Group Trucks comprises the Group s combined truck operations, including product development, purchasing, manufacturing, sales and aftermarket. Sales and marketing for all of the truck operations is organized into three geographical regions: EMEA*, Americas and APAC**. The Group s joint venture companies in the trucks sector are also organized within Group Trucks. * EMEA Europe, Middle East & Africa ** APAC Asia Pacific

16 16 Group Trucks Results 2013, USD billion Net Sales 27.3 Operating Income

17 17 Group Trucks Deliveries Deliveries 2013 Deliveries 2012 Change % Europe 82,088 84,355-3 North America 44,755 47,806-6 South America 29,137 23, Asia 28,692 31, Other markets 15,602 16,899-8 Total 200, ,260-2

18 18 Group Trucks Sales & Marketing Americas Sales and marketing activities throughout North and South America, and global responsibility for the Mack brand.

19 in North America Volvo Trucks 19

20 20 Company Chronology 1981 AB Volvo buys manufacturing assets from White Motor Company and forms Volvo White Truck Corporation AB Volvo and General Motors jointly form Volvo GM Heavy Truck Corp. Volvo owns 87% interest in the company AB Volvo purchases remaining shares of Volvo GM Heavy Truck Corp. from General Motors and renames company Volvo Trucks North America Volvo Group restructures sales and marketing activities as well as product offerings by regions, and Volvo Trucks in North America becomes part of the Americas region.

21 21 Operating Philosophy Volvo s business operations are characterized by the highest quality. Customer satisfaction and quality are the focus of Volvo s business operations. Quality is a prerequisite to customer satisfaction. Customer satisfaction is the foundation of our business.

22 22 Volvo Trucks Customer Value Fuel Efficiency Driver Productivity Safety Uptime

23 23 Volvo Trucks in North America Deliveries (thousands)

24 24 North American Locations CANADA Regional Office Canada Mississauga, Ontario UNITED STATES Powertrain Manufacturing Plant Hagerstown, MD Trucks Manufacturing Plant (NRV) Dublin, VA North American Headquarters & Technical Center Greensboro, NC MEXICO Regional Office México Tultitlán, México

25 25 Total Class 8 Market North America Units (1,000) K units in USA Canada Mexico 50 0

26 26 U.S. Market Total Class 8 Retail Sales Units (1,000) K units in

27 27 Market Share History U.S. + Canada % 212,595 16% 14% 12% 10% 8% 6% 4% 2% 0% Class 8 Retail Sales Industry Volvo Share

28 More and Stronger Network Outlets Thank You Volvo Trucks 28

29 29 Parts Operations CANADA Mississauga UNITED STATES Reno, NV Chicago, IL Memphis, TN Columbus, OH Baltimore, MD Greensboro, NC (Headquarters) Jacksonville, FL Includes Central and Regional Warehouses MEXICO Toluca

30 30 Volvo VNM/VNL Daycab Designed for regional, bulk and specialty hauling. Both have excellent visibility and handling, with a 50-degree wheel cut that allows for the sharpest turns in tight situations.

31 31 Volvo VNM/VNL 430 For regional routes that require only a night or two on the road. Lightweight and dependable, and engineered to keep you on schedule. Quiet and roomy interior with a full-size bunk.

32 32 Volvo VNL 630 Mid-roof sleeper built to be more efficient, safer, more reliable and easier to service. Ideal for regional bulk and specialty applications.

33 33 Volvo VNM 630 Ideal for regional operations in urban environments where you don t want to compromise on fuel efficiency, driver comfort or safety. Versatile workhorse suited for any trailer height.

34 34 Volvo VNL 670 Single or team driver long-haul operation, with emphasis on driver safety and comfort. Extremely aerodynamic and fuelefficient, with high residual value.

35 35 Volvo VNL 730 Superior performance for flatbeds, tankers and other cross-country applications. Extremely aerodynamic, fuelefficient, and easy to drive and maneuver.

36 36 Volvo VNL 780 Long-haul leader with roomy, efficient sleeper cab. Easy to drive and maneuver, with emphasis on comfort and safety. Extremely aerodynamic and fuelefficient.

37 37 Volvo VHD Dependable, strong and easyto-operate vocational truck. Quiet, spacious interior with highway truck comfort and safety built in.

38 38 Volvo VHD 430 Built for nonstop performance in extreme weather, rugged terrain and crowded job sites. Features innovative sleeper berth for applications requiring occasional overnight stay.

39 39 Volvo VNX Our toughest truck, designed for heavy haul. Ideal for long combination vehicles, heavy equipment hauling, logging, mining and more.

40 40 Volvo Integrated Powertrain VOLVO POWER Optimized for fuel efficiency No Active Regeneration for greater uptime D11, D13 & D16 3 engine sizes to fit a range of needs Reduced NOx, particulate matter & CO 2 reduction I-SHIFT Increased fuel efficiency Driver comfort and retention Improved safety Reduced maintenance Integrated engine and transmission software for enhanced performance

41 41 Alternative Fuels VNM 200 and VNL 300 daycabs and VNL 430 and 630 sleeper models powered by Cummins-Westport natural gas engines. Coming in 2015: New Volvo engine for VNL models fueled by LNG (Liquified Natural Gas).

42 42 Volvo Financial Services Flexible finance and lease options for Volvo Group dealers and customers Regional sales teams focused on local customer knowledge and experience Business tools such as 24/7 account access Committed to our customers success and ready to do business

43 43 Volvo Truck Leasing System Provides full-service leases, contract maintenance agreements and rentals Established and growing network of Volvo dealers Offering truck purchase, parts and services all in one integrated, convenient package

44 44 Volvo Genuine Parts Engineered by Volvo for safety, high quality and dependable performance 1-year nationwide warranty Supported by over 300 dealers in U.S. & Canada

45 45 Volvo Trucks Uptime Center FULL-SERVICE CUSTOMER CARE CENTER Proactively monitors fault codes to ensure uptime Handles emergency breakdowns Provides after-hours support for dealers Available to fleets and owner/operators in the U.S. and Canada 24/7, 365 days a year Assists with towing, parts availability, technical support, preventative maintenance and load forwarding Utilizes real-time Internet case management tool

46 46 North America s leading source for pre-owned medium- and heavy-duty trucks Remarketing arm for Volvo Trucks in North America, with 17 locations Carries all makes and models of tractors, trucks and trailers Maintains a diverse inventory of more than 2,000 units Offers onsite financing, insurance and other valueadded services

47 47 Parts Purchasing from Volvo Our purchasing platform, PREFERRED, is a partnership among fleet customers, dealers and Volvo Trucks* CUSTOMER BENEFITS Nationwide credit for parts and service Purchase order controls, administered by the fleet VIN and Vehicle Unit validation WEB-based reporting and accounting statements Consolidated billing * Available for fleets of 20 or more trucks or

48 48 ASIST Automated Service Initiation System FLEET CUSTOMERS AND OWNER-OPERATORS Greater uptime Improved cost management Better overall service experience SERVICE WRITERS Rapid access to vehicle specific parts and labor information Consistent, professional and accurate estimates of repairs FLEET MANAGERS Access to an online fleet portal Review, comment and approve estimates online Improved communication with Volvo service provider

49 49 Quick Care Express Oil Change & Truck Inspection CUSTOMER BENEFITS Quality service Genuine Volvo lubricant and filtration products Consistency and value Convenience Vehicle inspections

50 50 Thank You