Telephon:: Personal: - cell Job: cell Personal: Job:

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1 C U R R I C U L U M V I T A E PERSONAL INFORMATION Name RITA LOTTI Address VIA CAVOUR FOLLONICA GR Telephone Telephon:: Personal: - cell Job: cell Personal: rita.lotti1@gmail.com Job: rita.lotti@banca.mps.it Mission: sito web : (working in progress) info@businessandlove.net (working in progress) Nationality: Italian Date and place of birth University Degree 03/11/1958 FOLLONICA GR - ITALY Graduate in Economics and Banking University of Siena with Thesis on Centrale dei rischi on 1985 Graduate in Psychology University of Trieste with Thesis on From motivation to leadership in crise moments on

2 WORK EXPERIENCE From the 2009 to the present: Compliance Area General office Siena 2011 Task force for credit in Bari Area 2006/2009 Internal Auditor Area - General Office - Siena - Control and Quality Claims 2004/2006 Head Manager in Bisceglie Branch (BA) Ex 121 Bank Spa with 30 employees. Duties involved in particular the organization.of the branch (Retail Family and Affluent, Corporate: Small Business) ; work about appraisal, personnel management and control of client portfolios, budget, marketing and sale (operative risks), risk management e capital allocation. 2003/2004 Director at an Ex Agency 121 SpA (Taranto). The assignment involved organization duties and management of 5 people, the planning and the following of the budget, of the operative risks, market and credit, development of acquired and development customers. 2002/2003 Support and following of the staff on the occasion of the Spin-off 121 Bank Spa. The assignment involved: transfers in several Branches of Ex 121 Bank SpA of the Group of Lecce (suther Italy), with behavioural and strategic duties of organization, support and formation in matter of credit risk, logical and beheviour propulsion of the Monte dei Paschi di Siena Spa towards Ex 121 Bank managers. 2001/2002 Head Manager of Follonica Branch (in the centre of Italy). Duties involved the strategic planning, organization and management of 2 operating units, development, appraisal and control of client portfolios, the analysis and the sale of the banking offer regarding finance and financing (private and corporate) Assignment of job at General Office - Siena - for the implementation of the Call Centre Internet Bankingt (Paschi-Home). Duties involved: the organization, the following and the operating support of 9 units for telephone skills, following of the customers, finding the appraisal and the control of the critical areas of the technological instrument in relation to the technical aspects in the invenstiments area 1998/2000 OPA Takeover- Bank Agricola Mantovana SPA. That regards qualities as Financial Promoter in the Group of Verona and Mantova (nothern Italy). Duties involved: transfers in Branches (office) of the Northern East Italy for the illustration of the operation, dimensions and strategic agreements to Opinion Leaders and greater shareholders BAM (Banca Agricola Mantovana Spa) ; the management of the logistic and organizational aspects of the Share-holders held in Mantova (February 1999), the consequent contact and development of the relations acquired as a result of the same operation 1997/1998 Operating Financial Promoter in the Group of Grosseto (Centre Italy) in quality of employee of the Bank; CONSOB registration 29/04/1997 with the code n /1996 Corporate and Families markets (alternatively) in the Branch of Follonica with particular reference to the risk and the sale of new products 1993/1995 Corporate Service in the Branch of Follonica and in the Group of Grosseto. Duties involved: transfers in the several Branches (office) of the Province as marketer, analysis and appraisal of the budget and following corporate and companies 1991/1993 Substitute Head Manager in the Gavorrano Branch ( Grosseto Area) with administrative and organizational duties: budget, planning and control, the following of customers with particular reference to credit risk; management of 5 employees 1990/1991 Development, marketing and sale of new products in the Branch (office) of Piombino: duties involved: planning and control, location of new customers, development of acquired customers, analysis of banking services offered, marketing and sale 1986/1990 Corporate Service in the Piombino Branch and in several other Branchs of Leghorn Area: duties involved analysis budgetary and customer appraisal, location and administration of credit risks, the study and the sharpening of the instruments on hand for the control of credit portfolios 2

3 1984/1986 In charge of Several Accounting and services of the Piombino Branch: duties involved management and organization of 4/5 employees 1981/1984 Book keeping shop and services in several sub branches of Rome. 1979/1981 Foreign service (Milan Director General's Office) - Monetary Vigilance - FROM 1975 TO 1978 Employer in administrative services in several companies operating in tourism in Maremma The duties involved: a continuous contact with several kinds of markets and Italian and foreign customers, use of foreign languages; travelling to several localities of Central, North and South Italy; the organization and management of the job group; the planning of the Branch (office) and Group budget of; location and administration of risks (operational duties, market, financial, of credit.); analysis of the budget; appraisal and control of clint portfolios; study and development of the relationships with Supervisory duties; the improvement of the instruments on hand; the analysis and the bankingservices offered; finance, marketing and sale; planning and control of Branch offices 3

4 EDUCATION BACKGROUND As a student From 1979 to the present Classes by Monte dei Paschi di Siena Bank Spa in several operating areas: Corporate and credit risk Area, finance, loans, mortgages, corporate markets, Basel 2, corporate low Laws areas: privacy, emergency and health in work places; Euro changeover; ready business aid; Clear pacts; certification of quality (Iso ),. Technological-procedural Areas: conditions and securities procedures, various fields procedures. Marketing, investments and commercial Areas: communication, communication by telephone, relations with customers; multicanality; commercial platforms; finance area; retail risk management; management ability and collaborators; sale techniques and workshops, saling of several kinds of banking products, Financial Promotion Area: CONSOB registration 2012 S. Gilligan Torino Generative Self 2010 Gitomer Vicenza Marketing and Networking workshop 2010 Charlie Fantechi Firenze Conversational Hipnosys Mastery 2009 London T. Harv Eker Millionar Mind intensive 2009 Milan Leadership Masterclass Robert Dilts 2008/2009 Anthony Robbins Research _Mastery University 2008 SR intensive S. Gilligan s workshop Encinitas (CA -USA) 2008 Santa Cruz CA USA University of California UCSC - PNL Pratictioner e Master Pratictioner NLP Mastery - Direttore Prof. Robert Dilts Università di Santa Cruz 2008 Roma 3 days workshop from June 13th to 15th Richard Bandler Freedom with NLP 2008 London Excel Anthony Robbins Unlish the power within 2007/2008 Siena University English language BEC (Business English Cambrige) 2007 Siena 17/18 December: Project management course 2007 Firenze 29/30 November workshop The art of Leadership Trainer: Robert Dilts 2007 Stromboli Island (Messina) 25/8 1/9 workshop The new Spiritual Leadership Trainer: Lura Cuttica Talice 2007 Master AIIA Milano (Associazione Italiana Internal Auditingon Banking 2007 London Excel Anthony Robbins Unlish the power within 2002 E.C.D.L. (European Computer Driving License) Skill card n. IT AICA 1997 Consob Registration:r Financial Promoters 1996 Attestation of triennial professional Training previewed according to of L. 17/2/92 n. 206 released from the Order of Cerified Accountants of Grosseto 1988 Masteryf Strategic Management of the Enterprise at the Chambre of Commerce of Siena. 1977/1978 Pitman Examinations Institute achieved at St. Giles School of English - Hove, Brighton England As a teacher 2001 Course Objective Communitarian and enterprises held at Siena University - Faculty of Economy and Management of the Tourist Services in Grosseto - Department Business and Social Studies (1 day) 2000 Course : Marketing,Communiation and Security Area for the Call Centre (Paschi-home) Publications 1989 Book review of Facilitated Credit to the industrial enterprises in Economic Notes n. 3/89 of Mounte Paschi Siena Bank Spa 2012 A Freeway in the Sky From motivation to leadership in a moment of crise- Firenze Libri (the book is due to be published in 2012, June) 4

5 PERSONAL SKILLS NATIVE LANGUAGE ITALIAN OTHER LANGUAGES ENGLISH (Fluent Written and Spoken) Portuguese (Fluent Written and Spoken) Relational abilities and competences Organizational abilities and competences Tecnical abilities and competences. Good attitude towords staffs of job also inside of planning and work groups. Personnel management: ability to supply objectives, goals and Time-management. Ability to coordination groups developed in the practical course of the profession. Good experience in coaching and formation. Good skills to coordinate groups in work and to control staffs, ability aimed also through the experience in Branches Good acquaintance in the computer management, Windows-Office and Internet areas. Used programs: Word Excel Access FrontPage PowerPoint Visual Basic (VBA) Microsoft Project management Other interests LICENSES Sailing Travelling Enrolled in 1^ year F.C to the faculty of General and Experimental Psycology of the University of Florence : have completed 4 examinations towardsa the attainment of the Bachelor of Science Reading Gardening Trekking Driving license B Sail and motor Nautical license valid for beyond the 6 miles 5