European e-competence Framework (e-cf)

Transcription

1 European e-competence Framework (e-cf) Framework evolution and application perspectives "

2 Looking backwards Why a European e-competence Framework?" In 2006, before e-cf creation, there was no common agreement on how to express ICT competence/ skills requirements and gaps on Nationals and at European level" Airbus, Eurocopter, Michelin as well as many other leading European companies use IS/IT services worldwide: à Huge efforts and costs to establish and update company internal ICT competence catalogues for HR planning, training and development à Sharing these efforts at a European level could save time and money" National ICT qualification/ competence frameworks existed in parallel to each other which made them difficult to apply in a cross-national environment" No common language to link ICT competence demand and qualification/ certification supply" Lack of transparency + Five- fold workload à mobility + efficiency problem which impacts European ICT sector s compeaaveness 2

3 2013: European e-competence Framework (e-cf) v 3.0 with expanding user community " Published in 2010 and building on e-cf 1.0 (2008); result of four years activity from e-skills multistakeholder, ICT and HR experts' work " A common European and National reference of 36 e-competences for ICT Professionals in all industry sectors" For: ICT demand and supply companies, the public sector, educational and social partners across Europe" A key enabler for interoperability in ICT career development and HR management in Europe; e.g. between competence demand and supply, frameworks, qualifications, certifications, etc." Accompanied by user supporting material incl. e-cf online tool" e-cf development and maintenance context: European Committee for Standardisation (CEN Workshop ICT Skills)" 3

4 A joint effort by ICT industry, training, research and policy makers - 1 " e-cf 1.0 framework release (2008)" e-cf 2.0 framework update (2010)" e-cf 3.0 issued at the end of 2013 (CWA :2013)" At the end of 2013 e-cf is in Italy a UNI standard (11506:2013)" At the beginning of 2014: CEN PC/428" Many contributors from Europe and overseas" ICT and HR management know-how from European ICT business" Education, research, training and certification providers" Policy makers and e-skills stakeholders 4

5 A joint effort by ICT industry, training, research and policy makers - 2 " " Contributors/ examples: Deutsche Telekom, Bayer Business Services, CIGREF, PSA Peugeot Citroen, EuroCIO, EXIN International, Microsoft, Cisco, IG Metall, EMSI Grenoble, Fondazione Politecnico Milano, e- Skills UK, Cap Gemini, European e-skills Association, Airbus, Syntec Informatique, AFPA, Bitkom, Banca dʻitalia, UK Cabinet Office, Cepis, ECABO, Michelin, UNI Europa, PIN SME, IPA Japan, " The European e-competence Framework is a component of the long term e-skills agenda: (e-skills for the 21st Century) of the European Union supported by the European Commission and The Council of Ministers and of the Grand Coalition for ICT jobs " 5

6 Framework underpinning methodology" Based on a shared understanding of competence" Competence: a demonstrated ability to apply knowledge, skills and a7tudes for achieving observable results 5 e-competence levels related to the European Qualifications Framework - EQF" 6

7 " e-cf 3.0 overview - 1 " 5 e-competence areas (dimension 1)" 40 e-competences (dimension 2)" 5 proficiency levels (dimension 3)" knowledge and skills examples (dimension 4)" Dimension 1 Dimension 2 5 e- Comp. Areas (A- E) 40 e- Competences identified A. PLAN B. BUILD C. RUN D. ENABLE E. MANAGE A.1. IS and Business Strategy Alignment A.2. Service Level Management A.3. Business Plan Development A.4. Product /Service Planning A.5. Architecture Design A.6. Application Design A.7. Technology Trend Monitoring A.8. Sustainable Development A.9. Innovating B.1. Application Development B.2. Component Integration B.3. Testing B.4. Solution Deployment B.5. Documentation Production B.6. Systems Engineering C.1. User Support C.2. Change Support C.3. Service Delivery C.4. Problem Mamagement D.1. Information Security Strategy Development D.2. ICT Quality Strategy Development D.3. Education and Training Provision D.4. Purchasing D.5. Sales Proposal Development D.6. Channel Management D.7. Sales Management D.8. Contract Management D.9. Personnel Development D.10. Information and Knowledge Management D.11. Needs Identification D.12. Digital Marketing E.1. Forecast Development E.2. Project and Portfolio Management E.3. Risk Management E.4. Relationship Management E.5. Process Improvement E.6. ICT Quality Management E.7. Business Change Management E.8. Information Security Management E.9. IS Governance Dimension 3 e- Competence proficiency levels e1 to e5, related to EQF levels 3-8 e- CF levels identified per competence e1 e2 e3 e4 e5 7

8 European e-competence Framework 3.0 Overview - 2" Dimension 1 Dimension 2 5 e- Comp. Areas (A- E) 40 e- Competences identified A. PLAN B. BUILD C. RUN D. ENABLE E. MANAGE A.1. IS and Business Strategy Alignment.. A.9. Innovating B.1. Application Development. B.6. Systems Engineering C.1. User Support. C.4. Problem Mamagement D.1. Information Security Strategy Development. D.12. Digital Marketing E.1. Forecast Development. E.9. IS Governance Dimension 1 5 competence areas Dimension 3 e- Competence proficiency levels e1 to e5, related to EQF levels 3-8 e- CF levels identified per competence e1 e2 e3 e4 e5 Dimension 2-40 competences with a short general description Dimension 3 5 proficiency levels: - e1,.,e5 - EQF: 3,,8 8

9 European e-competence Framework 3.0 Overview - 3" Dimension 4 Knowledge e skills: - «dynamic» examples - orientation - non exhaustive

10 Lʼ e-cf3.0 in detail - 1 " Dimension 1 Dimension 2 5 e- Comp. Areas (A- E) 40 e- Competences identified A. PLAN A.1. IS and Business Strategy Alignment A.2. Service Level Management A.3. Business Plan Development A.4. Product /Service Planning A.5. Architecture Design A.6. Application Design A.7. Technology Trend Monitoring A.8. Sustainable Development A.9. Innovating Dimension 3 e- Competence proficiency levels e1 to e5, related to EQF levels 3-8 e- CF levels identified per competence e1 e2 e3 e4 e5

11 Lʼ e-cf3.0 in detail - 2 " 5 e- Comp. Areas (A- E) e- Competence proficiency levels e1 to e5, related to EQF levels e- Competences idenefied B. BUILD B.1. Application Development B.2. Component Integration B.3. Testing B.4. Solution Deployment B.5. Documentation Production B.6. Systems Engineering e- CF levels idenefied per competence e1 e2 e3 e4 e5

12 Lʼ e-cf3.0 in detail - 3 " 5 e- Comp. Areas (A- E) e- Competence proficiency levels e1 to e5, related to EQF levels e- Competences idenefied C. RUN C.1. User Support C.2. Change Support C.3. Service Delivery C.4. Problem Mamagement e- CF levels idenefied per competence e1 e2 e3 e4 e5

13 Lʼ e-cf3.0 in detail - 4 " 5 e- Comp. Areas (A- E) e- Competence proficiency levels e1 to e5, related to EQF levels e- Competences idenefied D. ENABLE D.1. Information Security Strategy Development D.2. ICT Quality Strategy Development D.3. Education and Training Provision D.4. Purchasing D.5. Sales Proposal Development D.6. Channel Management D.7. Sales Management D.8. Contract Management D.9. Personnel Development D.10. Information and Knowledge Management D.11. Needs Identification D.12. Digital Marketing e- CF levels idenefied per competence e1 e2 e3 e4 e5

14 Lʼ e-cf3.0 in detail - 5 " E. MANAGE E.1. Forecast Development E.2. Project and Portfolio Management E.3. Risk Management E.4. Relationship Management E.5. Process Improvement E.6. ICT Quality Management E.7. Business Change Management E.8. Information Security Management E.9. IS Governance

15 e-cf ensures a common European (and National) ICT competence language" " A Europe-wide working tool for:" ICT practitioners and managers with clear guidelines for their competence positioning and development" HR managers with inputs to anticipate, plan and develop competence needs" Higher Education, Vocational Training and Certification Providers, enabling effective planning and design of ICT curricula" Policy makers and market research, providing a common European ICT competence language" Ability to develop, manage and plan ICT praceeoner and manager competences that will be needed in a long term perspeceve across Europe 15

16 e-cf four dimensionsʻ use example in companies/ ICT organisations" 16

17 e-cf use International experiences" " e-cf application by companies, trade unions, qualification & certification providers, policy makers etc. in e.g. Germany, Italy, France, Estonia, Hungary, Bulgaria, The Netherlands, Canada, Malta, and at EU level; " "Feedback/ application intentions from Sénégal, Turkey, Japan, Egypt, Russia, Morocco, Jordania, Ukraine" References section of current e-cf users and 16 case studies published at " " " Multiple users" Multiple user perspectives" 17

18 National focus: e- CF news from the Netherlands" Approved and applied by the Ministry of Economc Affairs as basis for outlining a new National e-skills Strategy" Translation into Dutch by multi-level cooperation from business, qualifications, National Standardization body" Big Consultancy company: using e-cf for IT professional development programs within the Dutch government but also within some insurance companies, electronics company and Infrastructure providers (telecom, payments, energy). " EXIN Holding: Developing a (European) ICT Professionals Register based on the e-cf and Euopean ICT Professional Profiles" Dutch CIO Group giving e-cf support" 18

19 National focus: e- CF news from Italy" Issued the first National Technical Standard for ICT professions (Standard UNI) based on the e-cf; " Set up of the Rete Competenze per lʻeconomia Digitale (The Italian Network for the Competences in the Digital Economy), in July 2012, whose memebres are the five most important Italian ICT Company associations, with the purpose to disseminate the e-cf within enterprises: 4 Workshops already organised and about 500 companies already reached; " e-cf as the official self-assessment tool for the members of the Italian ICT Professionals Association (AIP- ITCS, Italian Computer Society)" IWA has revised their 23 WEB profiles according to the e-cf" 19

20 e-cf user feedback from companies, qualification and public sector" INCREASING TRANSPARENCY, MOBILITY, EFFICIENCY IN ICT HR ISSUES ACROSS EUROPE Market scenarios CerEficaEon programs NaEonal frameworks Job poseng & Recruitment Skills gap analysis e- CF use by the market Use e- CF content Create e- CF links HR planning Make or buy policies Competence assessment Company frameworks 20

21 e-cf complementary EU initiatives" Parallel CEN projects carried out at EU level building on the e-cf:" e-cf application in SMEʻs" European ICT Professional Profiles based on e-cf" ICT certification in Europe: linking certification offers to e-cf" EUROMED: Digital job profiles for the Mediterranean Union (Egypt, Algeria, Morocco, Israel ) in coherence with e-cf" e-cf translations: " French, German, Italian published at " Estonian, Russian soon ready; and Dutch in preparation" Strategic EC studies (e-skills & ICT Professionalism, Quality in ICT Training, etc.) built upon e-cf " A digital framework for ICT users in line with e-cf ( expert user as interface)" Other components of the long term e-skills agenda ( e-skills for the 21st Century) of the European Union refer also to the e-cf" European e-competence Framework user support and maintenance ( )" 21

22 PIN SME CEN e- CerEficaEon expert InsEtut PI Competenze per l Innovazione InnovaEon Value InsEtute BCS Koolitus AS + AssociaEon of ICT Eurodisney Irish Computer Society Dutch Ministry of Economic Affairs Breyer Publico IWA Italy Pole Emploi LGMA Clock IT Skills Innoware CIGREF Dassault Systèmes Fondazione Politecnico di Milano e- CF user feedback workshop UNINFO EXIN Italian Computer Society Case studies Cap Gemini Euro Disney Pôle Emploi IT Akademie Bayern EDF KPN itsecurity* ittrack* AIP- ITCS e- Jobs Observatory EXIN empirica GmbH Feedback provision by on- line survey Cyprus Computer Society ITcert SoluEons ICT Human Capital List of contributors (extract)" Associazione InformaEci ProfessionisE - Italiano computer society CompTIA Germany GmbH HEINEKEN InternaEonal Estonian QualificaEons Authority HBO- i PROSA - AssociaEon of It- professionals AFPA EXIN Ministry of Economic Affairs, The Netherlands BCS Koolitus AS CIONET Diaz Research Limited SAP Capgemini Academy The Corporate IT Forum/ naeonal body of EuroCIO PvIB (Dutch plaiorm for informaeon security professionals) ECDL FoundaEon FoundaEon IT Leader Club Poland European Sojware InsEtute - CEE 22

23 EU ICT Professional Profiles CWA: The top of a European ICT Profile Familiy Tree" 23

24 EU ICT Professional Profiles CWA: The top of a European ICT Profile Familiy Tree " MANAGE PLAN BUILD RUN ENABLE 24

25 222 Profile structure"

26 Business Management"

27 Technical Management"

28 Support"

29 29

30 30

31 Thank you for your attention." CEN Workshop on ICT Skills Clementina Marinoni 31