Quality Assurance Manager

Transcription

1 Quality Assurance Manager Location: [Africa] [South Sudan] [Juba] Category: Programme Effectiveness Job Type: Fixed term, Full-time PURPOSE OF POSITION: This position will provide leadership and technical oversight in the monitoring and evaluation of WV South Sudan (WVSS) programs by ensuring impact of programs through the application of Monitoring and Evaluation (M&E)systems, Humanitarian Accountability, sharing of best practices, promoting innovation and knowledge management. This will be achieved though: Strengthened capacity of WVSS staff in all aspects of DME. Research and evaluation. Strategic engagement with World Vision International (WVI) and external stakeholders on program quality. Provision of quality Design, Monitoring & Evaluation (DME) support to the field. Provide leadership for WVSS Humanitarian Accountability processes. The incumbent will also lead the National Office strategy development process, monitoring and reporting. KEY RESPONSIBILITIES:

2 National Office Strategy Development and Monitoring: Provide technical support and leadership in strategy formulation, implementation plan, execution and monitoring to ensure alignment with the Global guidance and the regional strategy based on the landscape context of South Sudan. Ensure that strategy drives programming in WV South Sudan such that Proposals, and that Annual Operating Plans and budgets (AOPs) are aligned to the approved country program strategy. Program Planning, Assessment and Design: Support Quality Assurance (QA) staff to lead all assessments and baseline studies to prepare background information and data for design of programs/projects. Participate in the development of program/project design documents, and development of concept papers and proposals. Facilitate assessments and operational research for contextual understanding, identifying opportunities, vulnerabilities, capacities and resources, deciding feasibility and setting DME priorities. Monitoring and Evaluation and Close out/transition: Work with Grant Acquisition Management (GAM) team to ensure quality programming and adherence to minimum standards including World Vision International DME standards, values and principles, SPHERE and other sector standards and protocols as well as the mainstreaming of cross-cutting themes (Peacebuilding, Gender, Environment, Protection, Disability and Christian Commitments). Design, implement and periodically review the M&E plan that ensures grant-funded programs comply with donor M&E requirements. Support the QA team in the development of M&E tools for all projects.

3 Oversee implementation of M&E systems and frameworks. Lead/supervise the development of evaluation terms of references and provide technical guidance for assigned internal and external project evaluations. Support management and accountability through providing routine, accurate collection and reporting of information that confirms status of program activities based on logframes and M&E frameworks. Develop the quality control systems and mechanisms needed to guarantee proper management of information and data. Reporting: Lead the process of annual reporting on contribution to Child Well Being through ensuring indicators are standardized and included in project designs, measurement tools are standardized as well as baselines and evaluations are conducted with minimum quality standards. Support the QA team in reviewing management reports as well as donor reports to ensure validated M&E data and M&E compliance with recommended guidelines, formats and standards. Capacity Building and Program Quality: Support the training and capacity development of WVSS staff in DME and LEAP including areas of program assessment, design, monitoring & evaluation methodologies. Develop a mentoring program for Sudanese National staff aimed at enhancing their capacity and skills to assume increased M&E and programming responsibilities. Information Management, Innovation and Learning: Support WVSS in innovative operations research and programming interventions. Assist in the identification of cutting-edge, research-based program assessment, design, monitoring & evaluation

4 methodologies and models. Lead the roll out and implementation of Horizon 3.0. Contribute to the design and review of project management information systems. Coordinate regular program review meetings to facilitate dialogue and learning on project/program Implementation. Keep abreast of DME best practices through ongoing research Humanitarian Accountability: Provide technical oversight on humanitarian accountability staff as well as technical guidance to field-based staff and volunteers on Humanitarian accountability. Oversee the implementation and maintenance and further development of humanitarian accountability mechanisms that allow communities to voice their opinions and feedback so as to help ensure that the program is appropriate, welltargeted, and meets the satisfaction of beneficiaries. KNOWLEDGE, SKILLS & ABILITIES: University degree in International Development, Public Health, Rural Development, NGO Leadership or a related discipline. A minimum of 5 years of senior Monitoring and Evaluation experience with an international NGO. Excellent written and verbal communication skills in English, including report-writing skills. Mature, committed Christian who is able to lead and inspire others.

5 Ability to engage with governmental, NGO and other senior leaders on issues of justice, child rights and development and maintain effective partnerships. Excellent relationship building and people management skills. Excellent community development & project management skills and thorough understanding of LEAP, the DPA model and WVI Partnership frameworks. Excellent supervision skills, including training, mentoring and supporting staff. Excellent computer skills, including proficiency in MS Office and Lotus Notes (or another main system such as Microsoft Outlook). Cross-cultural sensitivity, flexible worldview, and ability to work with a wide range of people from different backgrounds. Knowledge of and adherence to the Red Cross and NGO Code of Conduct. Working Environment / Conditions: Domestic Travel: 30% Regular internal travel to project areas is required. International Travel: 15% international travel will be required. On call: In emergency and disaster situations, the position will always be required to be on-call. Preferred: Masters degree in Development and additional sector-specific credentials (such as agriculture, health/nutrition, education and DME).

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