Increase performance management at all levels

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1 operational Business Performance Analysis Datasheet Increase performance management at all levels If you were to ask any employee of your organisation how they personally contribute to the corporate performance and success, do you think they would be able to clearly tell you? In our experience there is often a general lack of cascade and alignment of objectives from the corporate board level down to individuals performance measures and therefore the organisation often struggles to meet its corporate objectives. category function corporate Category Manager 1 Owner 1 Executive Board Procurement Executive Group Category Manager 2 Owner 2 Horizon PMO Owner 3 Improved performance will often be achieved through having a clear alignment of business performance reporting at all levels of the organisations ensuring everyone is pulling in the same direction and is focussed on achieving the same goals. Key to increasing the improvements in performance, in addition to this alignment at all levels of the organisation, is the frequent and robust measurement of key performance indicators. Any transformation or improvement programme Reporting Requirements needs to establish clear reporting processes, define data standards, communicate the definitions of measures and ensure routine publication of progress and results even if the numbers are not what you would like! Annual Reports Spend against Budget Profit & Loss Functional Performance Savings delivery Operating costs Contribution to corporate performance Team performance Savings delivery Contribution to functional targets Individual performance reporting / project delivery Contribution to category team targets Finance Having a transparent and clear way of measuring activity and progress will ensure continued focus on the right things. Get it right and improving behaviour is simple get it wrong and it can be chaotic!

2 Business Performance Analysis Our technical solution Our team has expensive experience in establishing and management business performance measurement processes in a way that will maximise the delivery of improvements and change in behaviour. We have repeatedly proven the process of performance improvement and we can engage with your business to establish the right measures and mechanisms for you to manage your own performance improvements as required. Process Features Benefits Define corporate objectives and KPIs Clear definition of critical corporate objectives and measures of performance Ensure whole organisation is focussed on the same clear and simple high level objectives Define appropriate KPI cascade at all levels Determine data definitions and collection process Establish routine refresh and publication process Definition of functional, team and individual level objectives with clear line of cascade from corporate KPIs Detail data sources that can enable regular measurement of progress Regular reporting and transparency of progress across whole organisation Ensure all functional, team and individual objectives have a clear line of cascade from the corporate level objectives Ensure whole organisation is pulling in the same direction Robust measurement process with clear data definitions that reduce the ability to fix reporting and measurement at the end of the year No surprises with routine publication of progress throughout the whole year ensures that the trend throughout the year is comparative and consistent Monitor progress on a routine basis Established governance with routine focus on the progress being made Allows proactive change and management rather than reactive reporting Identification of issues as they arise allow you to resolve them rather than wait until the issues impact on performance

3 Delivering permanent commercial improvement Sustainable performance improvement is difficult to achieve, but increasingly critical to survive in the modern economic environment. Organisations are under increasing and continued pressure to improve and once the low hanging quick-wins have been delivered where do you go to achieve a sustained improvement? The key to sustained and well managed performance improvement is having robust and clear measurement of performance and progress. You can t manage what you can t measure and this is especially true of your own business performance. Having clear and transparent measurement and alignment with corporate objectives is key, but organisations should also consider managerial support an monitoring of progress and issues. Delivering your solution and your results Apsiz Services are experts in delivering commercial performance improvement, helping organisations transform their strategic and operational procurement functions and maximise the improvement potential of teams. Our approach helps your organisation deliver real performance improvement and sustainable change by helping you develop and execute a specific business performance management process that ensures you maximise the return in investment in the implementation of this and build an organisation that is dynamic, results driven and focussed on delivery of performance improvements. Apsiz s Proven Track Record Our expertise in delivering commercial transformation including business performance measurement and management is unparalleled. Our people managed the transformation of a major airline procurement function that led to an increase in procurement benefits of over 400%. Through the implementation of aligned performance management reporting, our team has supported increasing procurement savings, reduction in procurement cycle times, reduction in inventory, increase in spend under management, improved data quality, increased revenue, increase margins, and reduced costs in many organisations in the Public and Private sector and they have the ability to define KPIs that will drive the delivery of your key objectives regardless of what they might be. They will be able to support and advise you no matter how much of a challenge you may face. If you would like to discuss how Apsiz Services can help your business, call us on or us at enquiries@apsiz.co.uk.

4 About Apsiz Services Executives face increasing pressures to deliver more savings, develop and manage strategic supplier relationships, accelerate sourcing times, and maintain process excellence. To meet those challenges, CEOs, CFOs and CPOs need proven but customisable solutions that deliver rapid ROI and transform their procurement operations. Apsiz Services is a leading edge consultancy dedicated to helping organisations transform their commercial performance and maximise the value of their investments in sourcing technologies and operations. Our team is made up of senior procurement executives with experience from industries as diverse as Government, financial services, manufacturing, automotive and healthcare. Our people have managed spend measured in billions and delivered savings measured in hundreds of millions. Our industry leading toolkit and technology solutions support the full supply management lifecycle from purchase to pay through to strategic sourcing and supplier relationship management, helping organisations transform the total procurement operations, making them leaner and more effective. To find out more visit or call us on

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