A Ready Business has total visibility and control. Seamlessly manage your global telecommuncations in a secure environment

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1 A Ready Business has total visibility and control Seamlessly manage your global telecommuncations in a secure environment

2 2 We live in a world of rapid and unpredictable change 22% Only 22% of businesses believe that their current IT and communications facilities deliver full flexibility & responsiveness today Business Readiness Study Vodafone, 2014 As global communications become more sophisticated and diverse, multi-national businesses accumulate a wide variety of telecoms devices, services and providers. In order to maintain control of this complex and rapidly expanding telecoms estate, a clear view of telecom assets and expenditure is vital. As you empower your workforce to work from anywhere on any device, the need for a seamlessly managed communications environment will become ever more critical. We d grown to around 30 providers in 20 countries. There was no standard contract, no standard rates, and no global reporting. It was fragmented and we lacked any real governance. We needed a global provider for mobile. Mario Pacifico, Executive Vice President of Luxottica shared services Negotiating contracts, provisioning new devices and protecting your company data are amongst the challenges your teams will face, alongside the ongoing need to minimise expenditure whilst maintaining workforce productivity throughout the life cycle of your telecoms services. Business success depends on the agility that comes from flexible, resilient and secure communications. Vodafone can help make you be more agile by providing the visibility and control you need to simplify the management of your communications

3 3 Vodafone s Visibility and Control Portfolio Empowering enterprise to take control of their entire communications estate Our Portfolio is a flexible suite of telecoms management solutions, customised to give you centralised visibility and control of your global communications estate, enabling you to simplify the day-to-day management of spend, services and suppliers. Built on an intelligent, web-based platform, it provides centralised reporting and insight multi-national corporations need to proactively manage their global communications, helping to reduce costs, maximise productivity and improve processes - driving efficiency across the business and helping the whole organization work together better. Vodafone Telecoms Management solutions are designed to adapt and scale as your Enterprise telecoms evolve and complexity increases. We ll work alongside you to choose the right service model for your needs, adding or removing aspects of the solution as your business requirements adapt and change. With Vodafone s solutions you can: Gain centralised visibility of all your telecoms assets and usage, down to end user level, across multiple providers and countries. Manage the full life cycle of your telecoms services, from contract negotiation to device disconnection. Understand your communications to take appropriate action to positively impact your business strategies Identify expenditure trends and wastage, helping you to keep costs under control. Consolidate and simplify management of all your fixed line and mobile communications Reduce resources needed to perform day-today telecoms tasks and focus on your core business. Ensure adherence to your company policies by managing and monitoring usage Greater visibility of a global, disparate telecoms estate Increased efficiencies Inventory control Service &usage trends Proactive control and predictability of usage and spend Baseline of services, charges & usage Cost optimisation & reduced spend Managed service changes Manage complex communications estate and focus on growth Improved control Optimised resources Operational efficiencies

4 4 Creating the right solution for our customers Sophisticated tools and managed services, built to adapt and scale as Enterprise telecoms evolve and complexity increases Our dedicated team of experts will work with you to select and implement a Vodafone Telecoms Management (VTM) solution aligned to your business needs. A specialized telecoms programme manager will engage with the relevant stakeholders in your business to understand your current challenges and requirements, before building a comprehensive implementation plan. Vodafone Spend Manager A reporting platform that helps you view and manage your global Vodafone mobile communications in a single, consistent format Vodafone Spend Analytics Gives you complete visibility of mobile, fixed and conferencing spend across all telecoms carriers throughout your organisation. VTM Entry Level Offers centralised visibility of your fixed and mobile telecoms assets and spend, reported against your business structure and hierarchies. Vodafone will load billing data (invoices) into the Vodafone Telecoms Management platform on your behalf for you to manage, and host the platform. VTM Managed When you choose the managed service, we build and manage your inventory on your behalf. This allows for a greater depth of inventory and further enhanced reporting capabilities, as well as removing the significant, ongoing burden of inventory management from your teams. We will also provide full invoice management, and a range of additional managed services such as auditing, telecoms estate optimisation and provisioning. VTM Professional Services Designed to complement the core Vodafone Telecoms Management solutions, enabling you to benefit from the insights, recommendations and support of our dedicated telecoms experts. These Professional Services can be taken as an ongoing aspect of your solution, or as stand-alone service to support you during a specific project or transition.

5 5 Why Vodafone? The enterprise partner that delivers on every front Expertise and experience. Scale and reach. Commitment and vision. We bring everything you need from a partner and more. Billions of annual telecoms expenditure managed for our customers Trusted to deliver communication services by many of the world s leading companies Over 50% of our staff have 15+ years of telecoms management experience Carrier agnostic and able to work alongside your current telecoms suppliers to provide an end-to-end view of telecoms spend Our services are built to adapt and scale as telecoms evolve and complexity increases, supporting businesses as they grow and needs change Over 100 countries in scope for telecoms management delivery Our extensive network and hosting capability enables us to take full responsibility for end-to-end service delivery Extensive consolidated fixed, mobile and conferencing services deliver innovative, converged communications solutions We re recognised as a market leader by analysts such as Gartner and Forrester in areas that include telecoms lifecycle management, managed mobility and professional services

6 Find out more. Visit our website at Vodafone Group This document is issued by Vodafone in confidence and is not to be reproduced in whole or in part without the prior written permission of Vodafone. Vodafone and the Vodafone logos are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners. The information contained in this publication is correct at the time of going to print. Such information may be subject to change, and services may be modified, supplemented or withdrawn by Vodafone without prior notice. All services are subject to terms and conditions, copies of which may be obtained on request.

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