DELIVERING QUALITY AND VALUE THROUGH SUPPLY CHAIN EXCELLENCE

Transcription

1 DELIVERING QUALITY AND VALUE THROUGH SUPPLY CHAIN EXCELLENCE 1 1

2 2 Our team is here to improve supplier performance, reduce spend and realise potential supply chain savings.

3 Supply chain activity is fundamental to most organisations in terms of the potential contribution to their success, with most spending 40-50% of turnover on goods and services. As a result, it is essential that this activity is regularly reviewed to assess whether this contribution is maximised. By utilising our specialist expertise and applying the appropriate tools and processes, our Supply Chain Solutions offer a flexible service to identify opportunity, deliver improvement and provide governance within your supply chain to help you realise a best possible return on investment. As one of only 80 business throughout the world that s accredited as a Centre of Excellence by the Chartered Institute of Purchasing and Supply (CIPS), our team is here to improve supplier performance, reduce spend and realise potential supply chain savings OUR SUPPLY CHAIN SERVICES SOURCE MANAGE n Performance Management n Continuous Improvement n Supplier Development n Commercial Management n Relationship Management n Contract Management n Supply Chain Governance n Issue Resolution/ Corrective Action n Savings Realisation and Tracking ADVISE n Market Analysis n Supplier Assessment n Category Strategy n Sourcing Strategy n Procurement n Relationship Mapping n Contingency Planning n Project Management n Consultation n Opportunity Assessment n Best Value Analysis n Spend Analysis n Risk Assessment n Benchmarking n Root Cause Analysis Underpinning all of this is a unique set of tools that we have developed as a 3 result of our 15 years of experience in creating and managing FM supply chains, we call this Quantum. 3

4 SUPPLY CHAIN MANAGEMENT Driving improvement through ongoing strategic management. To ensure that maximum value is driven from the supply chain it is critical that relationships are managed effectively and appropriately and that both performance and cost is managed strategically. Through the application of a central Supply Chain Management function, operational colleagues are able to focus on delivering business as usual. Utilising best practice tools and processes (the Quantum Toolkit), supported by a market leading performance management system, our Supply Chain Management team can drive continuous improvement, ongoing cost savings and manage supplier relationships at a strategic level. THE QUANTUM TOOLKIT The Quantum Toolkit is a suite of management tools and systems for suppliers which forms the bedrock of our CIPS accreditation. Sodexo Property Solutions use this system to drive the operational excellence of your suppliers. We give suppliers the opportunity to become Quantum accredited, giving you the ultimate reassurance that you have the best supplier working with you. SUPPLY CHAIN CONSULTANCY Unlocking hidden opportunities, enhancing efficiency and enabling cost savings throughout your supply chain. Everything we do is focussed on improvement, whether this means improving performance and the quality of the services, improving value by driving out hidden cost and identifying savings opportunities, helping to improve your own capabilities, creating an environment and structure within which improvement can be defined, tracked and reported or ensuring that the output of your global facilities management services are standardised. Working with our clients to understand not only what they want from their services but more importantly what they need, provides visibility of both opportunity and development needs. We have a proven track record with our clients, including numerous global brands, by applying our skills, knowledge and expertise through a series of key steps. 4 Do you want to improve operational performance? For a current retail client we increased first time fix rates from 53% to 80% and improved average order value costs by 12% through management alone

5 Do you have a savings challenge? We have identified over 60m savings opportunities and delivered circa 35m savings for our clients in the last year ACHIEVING COMMON STANDARDS ACROSS YOUR PORTFOLIO We have worked with multiple blue chip companies to appraise their FM services, processes and supply chains across their European portfolios, providing recommendations and a route map to achieving common standards, cost reduction and increased efficiency COMMERCIAL MANAGEMENT Making sure you always pay the right price If you have a property related budget you can benefit from our Commercial Management services. Our tiered approach to commercial management is focused on ensuring your final spend is as cost-effective as possible. We ensure that all your spend, whether capital or revenue, planned or programmed will be commercially managed and you can be absolutely confident that your budget is being spent on the right things at the right price, essential if you are to successfully manage your budget and property estate. THE SUPPLY CHAIN CONSULTANCY PROCESS UNDERSTAND needs and aspirations IDENTIFY and articulate current state DEVELOP the plan and unlock the opportunity 5 5

6 WHAT S SPECIAL ABOUT SODEXO PROPERTY SOLUTIONS? One version of the truth As a central store for all data, Ai forms the hub of our asset management services. Ai collects real-time information from every corner of the asset management process, from helpdesk operators to building managers to supply chain contractors, and produces what we call one version of the truth an overview of all activity across your estate and supply chain, in one place. THE BENEFITS AT A GLANCE n Our services give you back control of your supply chain n Cost saving and cost avoidance specialists n Accredited as a Centre of Excellence by the Chartered Institute of Purchasing and Supply n Improved supplier performance n Cost-effective final spend due to rigorous commercial management n Robust procedures and managed implementation n Proven record of success with national and global clients Ai enables us to be proactive not just reactive, at the touch of a button. For example, we use Ai to analyse work orders and isolate patterns of asset failure so that our customers avoid inconvenience and wasted cost. Are you paying the right price? Through rigorous commercial management and informed decision making we reduced or avoided client spend by over 18m in the last year. 6

7 We have a proven track record with our clients, including numerous global brands 7 7

8 Contact: Business Development Team Sodexo Property Solutions 3200 Century Way, Thorpe Park, Leeds West Yorkshire, LS15 8ZB 2182E Tel: +44 (0) Sodexo Holdings Limited Registered in England under number Printed on paper that is 100% recycled