POSITION DESCRIPTION / PERFORMANCE EVALUATION

Transcription

1 POSITION DESCRIPTION / PERFORMANCE EVALUATION Job Title: Housekeeping & Laundry Supervisor Prepared by: Date: Supervised by: COO Approved by: Date: Job Summary: Supervises a small group of housekeepers in housekeeping operations to ensure the facility is maintained in a clean, safe and comfortable manner. The primary purpose is to perform the day-to-day activities of the Housekeeping Department in accordance with current Federal, State and local standards, guidelines and regulations governing the facility and as may be directed by the Administrator. May be required to move furniture and equipment. Primarily responsible for the overall management of the Laundry Department. This position oversees the work assignments of staff and ensures high standards of quality linen. Develops training, control programs, and inventory control for the department. Other duties include tracking chemical usage; inventory of all linens and supplies; develop service schedule for laundry equipment; meet with laundry vendors. DUTIES AND RESPONSIBILITIES: Performance is clearly outstanding;performance is superior it far exceeds standards E = Excellent or expectations;performance is exceptional on a continuous basis. G = Good S = Satisfactory NI = Needs Improvement Performance generally meets or exceeds standards or expectations;attains all or nearly all of position objectives. Performance is adequate it meets standards or expectations, and is developing within the position. Fails to meet one or more job expectations. U = Unacceptable Performance is below accepted levels;fails to meet most job expectations. Demonstrates Competency in the Following Areas: E G S NI U Has the ability and knowledge to supervise the housekeeping & laundry department. Directs and checks to see if Hospital is clean and tidy. Directs & checks to see the linen is clean and in good repair. Maintains adequate records of housekeeping & laundry services provided, schedules and inservice education programs. Promotes interdepartmental cooperation to enhance the quality of patient care. Maintains inventory control, assuring that adequate stock levels of supplies are available at all times. Has a working knowledge of all housekeeping & laundry functions, and policies and procedures. Trains, supervises, and orientates employees effectively. Schedules appropriate numbers of personnel to provide adequate housekeeping & laundry services. Monitors quality control, and is directly involved in the quality assurance activities. Complies with all infection control policies and procedures to prevent the spread of bacteria in handling linens. Seeks out infection hazards, working to eliminate them. 1

2 Demonstrates Competency in the Following Areas: E G S NI U Monitors trash and garbage disposal, making sure that it is disposed of appropriately, including hazardous wastes. Adjusts to changes of personnel and conditions or workload. Performs yearly evaluations on all housekeeping & laundry personnel. Oversees the adequate maintenance of housekeeping equipment and keeps the housekeeping & laundry areas clean & neat. Provides materials for inservice education of housekeeping employees. Schedules intermittent housekeeping & laundry chores according to quarterly, biannually, and yearly duties, assuring they are accomplished. Reviews policies and procedures on at least an annual basis, revising as needed, including the development of new policies. Oversees the performance of all services provided by the housekeeping & laundry departments. Watches out for safety hazards, working to eliminate them. Reports improperly working machines or equipment used in the housekeeping & laundry departments. Safety data sheets are maintained on all chemicals and agents used in the housekeeping & laundry departments. Is able to adjust to changes in personnel and conditions or workload. Assures that all housekeeping & laundry closets and linen storage areas are neat with appropriately labeled shelves. Assures that adequate supplies of linens are available in the different departments. Makes sure that all linen is adequately marked with the hospital name. Mends linens that require minor repairs and helps to cut the costs in the maintenance of linen throughout the hospital. Assists other departments during downtime. Professional Requirements: E G S NI U Adheres to dress code, appearance is neat and clean. Completes annual education requirements. Maintains regulatory requirements, including all state and federal regulations. Adheres to the Group IV level of HIPAA Minimum Necessary Standard with no access to Protected Health Information (PHI). Reports to work on time and as scheduled. 2

3 Professional Requirements: E G S NI U Wears identification while on duty. Attends annual review and performs departmental inservices. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff. Represents the organization in a positive and professional manner. Attends committee, CQI and management meetings, as appropriate. Resolves personnel concerns at the departmental level, utilizing the grievance process as required. Ensures compliance with policies and procedures regarding department operations, fire, safety, and infection control. Effectively and consistently communicates administrative directive to personnel and encourages interactive departmental meetings and discussions. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department. Total Points 3

4 Education/Experience Requirements: High school diploma or GED. Previous custodial experience with supervisory experience preferred. Previous experience with laundry cleaning and chemical knowledge. General knowledge of the procedures, equipment and supplies used in housekeeping. Ability to manage, train and motivate. Skills: Able to communicate effectively in English, both verbally and in writing. Basic sewing skills. Physical Demands: Able to lift up to but not limited to 40 lbs. Must be able to climb stairs. For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care. ======================================================================================= I have received, read and understand the Position Description/Performance Evaluation above. Name/Signature Date Signed 4

5 JOB TITLE: Housekeeping & Laundry Supervisor DESCRIPTION OF PHYSICAL DEMANDS DEPARTMENT: Housekeeping & Laundry NAME: # HOURS/WORKDAY: 8 DEVELOPED BY: DATE DEVELOPED: 1/27/05 MANAGER SIGNATURE: DATE: CHECK APPROPRIATE BO FOR EACH OF THE FOLLOWING ITEMS TO BEST DESCRIBE THE ETENT OF THE SPECIFIC ACTIVITY PERFORMED BY THE STAFF MEMBERS IN THIS POSITION This job requires exposure to the following environmental conditions. Show the amount of time by checking the appropriate boxes below. PHYSICAL DEMANDS On-the-job time is spent in the following physical activities Show the amount of time by checking the appropriate boxes below. Amount of Time None up to 1/3 1/3 to 1/2 2/3 and more Stand: Walk: Sit: Talk or hear: Use hands to finger, handle or feel: Push/Pull: Stoop, kneel, crouch or crawl: Reach with hands and arms: Taste or smell: This job requires that weight be lifted or force be exerted. Show how much and how often by checking the appropriate boxes below. Amount of Time None up to 1/3 1/3 to 1/2 2/3 and more Up to 10 pounds: Up to 25 pounds: Up to 50 pounds: Up to 100 pounds: More than 100 pounds: This job has special vision requirements. Check all that apply. x Close Vision (clear vision at 20 inches or less) x Distance Vision (clear vision at 20 feet or more) x Color Vision (ability to identify and distinguish colors) Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) Depth Perception (three-dimensional vision; ability to judge distances and spatial relationships) Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus) No Special Vision Requirements Specific demands not listed: Climbing stairs repeatedly and using the buffer. Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT Amount of Time None Up to 1/3 1/3 to 1/2 2/3 and more Wet, humid conditions (non-weather): Work near moving mechanical parts: Fumes or airborne particles: Toxic or caustic chemicals: Outdoor weather conditions: Extreme cold (non-weather): Extreme heat (non-weather): Risk of electrical shock: Work with explosives: Risk of radiation: Vibration: The typical noise level for the work environment is: Check all that apply. Very Quiet x Loud Noise x Quiet Very Loud Noise x Moderate Noise Hearing: x Ability to hear alarms on equipment Ability to hear patient call x Ability to hear instructions from physician/department staff REPETITIVE MOTION ACTIONS Number of Hours Repetitive use of foot control A. Right only B. Left Only C. Both Repetitive use of hands A. Right only B. Left Only C. Both Grasping: simple/light A. Right only B. Left Only C. Both Grasping: firm/heavy A. Right only B. Left Only C. Both Fine Dexterity A. Right only B. Left Only C. Both 5

6 PERFORMANCE EVALUATION CONTINUATION PAGE Staff Member: Job Title: Performance Evaluation Score: # of total points achieved Supervisors Comments: points = Excellent = Good = Satisfactory = Needs Improvement 41 0 = Unacceptable 100% merit increase 100% merit increase 75% merit increase 50% merit increase 25% merit increase Recommended Goals/Actions: Staff Member Comments: Actions Recommended by Administration: Current Wage: New Wage: Performance Review Only Next Performance Review on: Acknowledgement of Job Description Cost of Living Increase: Salary Increase: Total Increase: Salary Increase Denied Staff Member Signature Date Administration Signature Date 6

7 PERSONNEL MEMBER ANNUAL PROFESSIONAL PERFORMANCE AND COMPETENCY EVALUATION As a member of the Okeene Municipal Hospital s personnel team, your comments and input are important to both our continuing development and quality provision of patient care and services. Your continued professional growth and job satisfaction are primary goals of the hospital. The administrative team and your department supervisor are interested in your comments regarding the following: 1-5 (1 = poor, 5 = excellent) 1. How would you rate your current job satisfaction level? 2. How would you rate your current job performance? 3. How would you rate the organization s provision of personnel benefits? 4. How would you rate the organization s provisions for personnel continuing education? 5. How would you rate the organization s physical working environment? 6. How would you rate the organization s emotional working environment? 7. List your professional goals: 8. List any departmental goals that may differ from professional goals (include educational and performance goals): 9. Is there anything the organization can do to help you achieve any of these goals? 10. If so, please describe: 11. Comments you feel may assist the organization with improving personnel satisfaction levels: Note: This organization pledges to utilize information provided for the sole purpose of improving personnel satisfaction and assisting the author with achievement of advanced personal and/or professional growth. 7